Fingerprint Developer's Guide (old)
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... Developer's Guide You need to be familiar with operating, maintaining, and troubleshooting your Intermec printer. You should also be familiar with networking terms, such as PDF files) that you can download for developing applications in South Korea... is written for the person who is responsible for free. and Canada, contact your local representative, from the Intermec web site, click About Us > Contact Us. For technical support in the Intermec Fingerprint programming language. Related Documents This table contains a list of service locations, click Support >Returns and Repairs ...
... Developer's Guide You need to be familiar with operating, maintaining, and troubleshooting your Intermec printer. You should also be familiar with networking terms, such as PDF files) that you can download for developing applications in South Korea... is written for the person who is responsible for free. and Canada, contact your local representative, from the Intermec web site, click About Us > Contact Us. For technical support in the Intermec Fingerprint programming language. Related Documents This table contains a list of service locations, click Support >Returns and Repairs ...
PD41 and PD42 Commercial Printer User's Manual
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... Problems 72 Using the Line Analyzer in Fingerprint 72 Using Dump Mode 73 Using Testmode and Extended Testmode to Troubleshoot 74 Using Testmode 74 Using Extended Testmode 75 Adjusting the Printer 77 Preventing Ribbon Wrinkling 77 Clearing Media Jams 78 Adjusting the Printhead 79 Adjusting ... Interface 94 USB Interface 95 USB Host Interface 96 Ethernet Interface 96 Parallel IEEE 1284 Interface 97 Media Specifications 98 Accessories for the Printer 107 PD41 and PD42 Commercial Printer User's Manual vii
... Problems 72 Using the Line Analyzer in Fingerprint 72 Using Dump Mode 73 Using Testmode and Extended Testmode to Troubleshoot 74 Using Testmode 74 Using Extended Testmode 75 Adjusting the Printer 77 Preventing Ribbon Wrinkling 77 Clearing Media Jams 78 Adjusting the Printhead 79 Adjusting ... Interface 94 USB Interface 95 USB Host Interface 96 Ethernet Interface 96 Parallel IEEE 1284 Interface 97 Media Specifications 98 Accessories for the Printer 107 PD41 and PD42 Commercial Printer User's Manual vii
PD41 and PD42 Commercial Printer User's Manual
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... the continual improvement of the printer, and how to install, configure, operate, maintain, and troubleshoot it. Before you work with the printer, you with your local Intermec representative. Outside the U.S.A. To search for installing, configuring, and maintaining the PD41 or PD42 printer. To provide feedback about the features of our documentation. and Canada...
... the continual improvement of the printer, and how to install, configure, operate, maintain, and troubleshoot it. Before you work with the printer, you with your local Intermec representative. Outside the U.S.A. To search for installing, configuring, and maintaining the PD41 or PD42 printer. To provide feedback about the features of our documentation. and Canada...
PD41 and PD42 Commercial Printer User's Manual
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The printer is too high. The printer can tell you . Fingerprint 10.6.0 Test The PD42 Screen and Soft Keys PD41 and PD42 Commercial Printer User's Manual 7 For more information, see "Using Testmode and Extended Testmode to -Work™ Blue Flashing blue Off ... PD42 screen communicates detailed information about the current state of the printer. Using the Printer Understanding the Printer LEDs (continued) Symbol LED Color Ready-to Troubleshoot" on when the printer is in Setup or Info mode. Chapter 1 - The printer is not fully operational because: • the printer is ...
The printer is too high. The printer can tell you . Fingerprint 10.6.0 Test The PD42 Screen and Soft Keys PD41 and PD42 Commercial Printer User's Manual 7 For more information, see "Using Testmode and Extended Testmode to -Work™ Blue Flashing blue Off ... PD42 screen communicates detailed information about the current state of the printer. Using the Printer Understanding the Printer LEDs (continued) Symbol LED Color Ready-to Troubleshoot" on when the printer is in Setup or Info mode. Chapter 1 - The printer is not fully operational because: • the printer is ...
PD41 and PD42 Commercial Printer User's Manual
Page 79
This chapter contains these sections: • Troubleshooting the Printer • Adjusting the Printer • Maintaining the Printer 65 4 Troubleshooting and Maintaining the Printer Use this chapter to troubleshoot and maintain the printer.
This chapter contains these sections: • Troubleshooting the Printer • Adjusting the Printer • Maintaining the Printer 65 4 Troubleshooting and Maintaining the Printer Use this chapter to troubleshoot and maintain the printer.
PD41 and PD42 Commercial Printer User's Manual
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... all of the problems and you may need to www.intermec.com and click Support > Knowledge Central. Troubleshooting and Maintaining the Printer Troubleshooting the Printer You may want to an Intermec Product Support representative in "Troubleshooting Printer Problems and Finding Solutions" on a testprint page . 66 PD41 and PD42 Commercial Printer User's Manual To talk to visit...
... all of the problems and you may need to www.intermec.com and click Support > Knowledge Central. Troubleshooting and Maintaining the Printer Troubleshooting the Printer You may want to an Intermec Product Support representative in "Troubleshooting Printer Problems and Finding Solutions" on a testprint page . 66 PD41 and PD42 Commercial Printer User's Manual To talk to visit...
PD41 and PD42 Commercial Printer User's Manual
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... see if the network cable has been unplugged. Check to complete the task. Press feed not done. Test Label not taken. Remove the label to troubleshoot some common error messages you have loaded on page 9. 2 Restart the printer in Test mode and select the appropriate media type. For help , see... printers can occur when you perform a testfeed without any media installed or if you may see "Using Testmode" on the PD42 printer display. Chapter 4 - Troubleshooting and Maintaining the Printer Understanding Error Messages on the PD42 Use the following tables to resume printing. Maintenance...
... see if the network cable has been unplugged. Check to complete the task. Press feed not done. Test Label not taken. Remove the label to troubleshoot some common error messages you have loaded on page 9. 2 Restart the printer in Test mode and select the appropriate media type. For help , see... printers can occur when you perform a testfeed without any media installed or if you may see "Using Testmode" on the PD42 printer display. Chapter 4 - Troubleshooting and Maintaining the Printer Understanding Error Messages on the PD42 Use the following tables to resume printing. Maintenance...
PD41 and PD42 Commercial Printer User's Manual
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... , see "Loading Thermal Transfer Ribbon" on page 9. Label not found . Printhead hot. The printhead is installed properly. 68 PD41 and PD42 Commercial Printer User's Manual Make sure the cutter is overheated and needs to acquire an IP address from the network. ... gap or black mark. • Go into Setup mode and verify that the Media type settings are attempting to resume automatically. Troubleshooting and Maintaining the Printer Possible PD42 Printer Error Icons and Messages (continued) Error Icon ' Error Message Solution IP configuration error. Chapter...
... , see "Loading Thermal Transfer Ribbon" on page 9. Label not found . Printhead hot. The printhead is installed properly. 68 PD41 and PD42 Commercial Printer User's Manual Make sure the cutter is overheated and needs to acquire an IP address from the network. ... gap or black mark. • Go into Setup mode and verify that the Media type settings are attempting to resume automatically. Troubleshooting and Maintaining the Printer Possible PD42 Printer Error Icons and Messages (continued) Error Icon ' Error Message Solution IP configuration error. Chapter...
PD41 and PD42 Commercial Printer User's Manual
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... to see if the printer is out of media or ribbon. • Check to see "Choosing an Ethernet or Wireless Network" on . PD41 and PD42 Commercial Printer User's Manual 69 A green LED should be flashing to indicate network activity and a yellow LED should be on solid ... print mechanism is locked and closed correctly. • Check the cutter for problems. • Check to the back of the printer. Troubleshooting and Maintaining the Printer Possible PD42 Printer Error Icons and Messages (continued) Error Icon Error Message Solution Cutter not responding. The Ethernet connection ...
... to see if the printer is out of media or ribbon. • Check to see "Choosing an Ethernet or Wireless Network" on . PD41 and PD42 Commercial Printer User's Manual 69 A green LED should be flashing to indicate network activity and a yellow LED should be on solid ... print mechanism is locked and closed correctly. • Check the cutter for problems. • Check to the back of the printer. Troubleshooting and Maintaining the Printer Possible PD42 Printer Error Icons and Messages (continued) Error Icon Error Message Solution Cutter not responding. The Ethernet connection ...
PD41 and PD42 Commercial Printer User's Manual
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... Jams" on page 85. For help , see "Adjusting the Label Stop Sensor" on page 78. • If the label is working correctly. 70 PD41 and PD42 Commercial Printer User's Manual Make sure your printing application is stuck on page 85. • Make sure the sensors are sticky. straight. •.... Make sure the media is slow. Chapter 4 - Test • Make sure the label gap sensor is aligned properly and that it should stop. Troubleshooting and Maintaining the Printer Printer Problems and Possible Solutions (continued) Problem Possible Solution A label is clean.
... Jams" on page 85. For help , see "Adjusting the Label Stop Sensor" on page 78. • If the label is working correctly. 70 PD41 and PD42 Commercial Printer User's Manual Make sure your printing application is stuck on page 85. • Make sure the sensors are sticky. straight. •.... Make sure the media is slow. Chapter 4 - Test • Make sure the label gap sensor is aligned properly and that it should stop. Troubleshooting and Maintaining the Printer Printer Problems and Possible Solutions (continued) Problem Possible Solution A label is clean.
PD41 and PD42 Commercial Printer User's Manual
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... page 81. • Check the printhead dotline posistion. For help , see "Adjusting Printhead Pressure" on page 77. PD41 and PD42 Commercial Printer User's Manual 71 Only partial labels are Check the printhead balance. Troubleshooting and Maintaining the Printer Printer Problems and Possible Solutions (continued) Problem Possible Solution Printing is faded or light...
... page 81. • Check the printhead dotline posistion. For help , see "Adjusting Printhead Pressure" on page 77. PD41 and PD42 Commercial Printer User's Manual 71 Only partial labels are Check the printhead balance. Troubleshooting and Maintaining the Printer Printer Problems and Possible Solutions (continued) Problem Possible Solution Printing is faded or light...
PD41 and PD42 Commercial Printer User's Manual
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... , see "Adjusting the Label Stop Sensor" on one or more characters have a PD42, the Dump mode icon appears on page 74. Troubleshooting Communication Problems You can use Dump mode to -Work indicator blinks. The Line Analyzer captures incoming characters on the communication ports and prints them ... the transmission terminated and prints out a label. 72 PD41 and PD42 Commercial Printer User's Manual The printer is ready to enter Dump mode is receiving data correctly from the host. For help , see "Using Testmode and Extended Testmode to Troubleshoot" on the screen. For help , see "To ...
... , see "Adjusting the Label Stop Sensor" on one or more characters have a PD42, the Dump mode icon appears on page 74. Troubleshooting Communication Problems You can use Dump mode to -Work indicator blinks. The Line Analyzer captures incoming characters on the communication ports and prints them ... the transmission terminated and prints out a label. 72 PD41 and PD42 Commercial Printer User's Manual The printer is ready to enter Dump mode is receiving data correctly from the host. For help , see "Using Testmode and Extended Testmode to Troubleshoot" on the screen. For help , see "To ...
PD41 and PD42 Commercial Printer User's Manual
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Troubleshooting and Maintaining the Printer Printable characters are printed in Dump mode. As long as a continuous string of characters received so far When you exit Dump ... Dump Mode When you will print on the PD42 1 Press to enter Setup mode. 2 Navigate to Test/Service> Data Dump. 3 Toggle to print another label. PD41 and PD42 Commercial Printer User's Manual 73 After each character transmission, the following information prints: • Page number • Number of characters printed on -white...
Troubleshooting and Maintaining the Printer Printable characters are printed in Dump mode. As long as a continuous string of characters received so far When you exit Dump ... Dump Mode When you will print on the PD42 1 Press to enter Setup mode. 2 Navigate to Test/Service> Data Dump. 3 Toggle to print another label. PD41 and PD42 Commercial Printer User's Manual 73 After each character transmission, the following information prints: • Page number • Number of characters printed on -white...
PD41 and PD42 Commercial Printer User's Manual
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...LEDs start to flash one at a time (green, red, and then blue). 5 Continue to troubleshoot. Troubleshooting and Maintaining the Printer Using Testmode and Extended Testmode to Troubleshoot Use Testmode and Extended Testmode when you more options. SELECT MEDIA GAP SELECT MEDIA MARK SELECT MEDIA ...CONTINUOUS The printer prints several test labels containing hardware, setup, and network information and then enters Dump mode. 74 PD41 and PD42 ...
...LEDs start to flash one at a time (green, red, and then blue). 5 Continue to troubleshoot. Troubleshooting and Maintaining the Printer Using Testmode and Extended Testmode to Troubleshoot Use Testmode and Extended Testmode when you more options. SELECT MEDIA GAP SELECT MEDIA MARK SELECT MEDIA ...CONTINUOUS The printer prints several test labels containing hardware, setup, and network information and then enters Dump mode. 74 PD41 and PD42 ...
PD41 and PD42 Commercial Printer User's Manual
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Troubleshooting and Maintaining the Printer 7 Press the Print button once or press the Cancel soft key ( ) to signal that the printhead is active. 4 Release the Print ... three LEDs flash rapidly four times to exit Dump mode. 8 You can also save the dump by pressing the Save ( ) soft key. SELECT MEDIA TEST PD41 and PD42 Commercial Printer User's Manual 75 To run additional tests such as: • printing test labels. • running a Testfeed in Extended Testmode and the...
Troubleshooting and Maintaining the Printer 7 Press the Print button once or press the Cancel soft key ( ) to signal that the printhead is active. 4 Release the Print ... three LEDs flash rapidly four times to exit Dump mode. 8 You can also save the dump by pressing the Save ( ) soft key. SELECT MEDIA TEST PD41 and PD42 Commercial Printer User's Manual 75 To run additional tests such as: • printing test labels. • running a Testfeed in Extended Testmode and the...
PD41 and PD42 Commercial Printer User's Manual
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... configuration labels one at a time. Exit Exit Extended Testmode. 76 PD41 and PD42 Commercial Printer User's Manual The screen shows which label is next. Enter Dump mode. For more information on Dump mode, see "Using Dump Mode" on page 73. Troubleshooting and Maintaining the Printer • Press to cycle through the different...
... configuration labels one at a time. Exit Exit Extended Testmode. 76 PD41 and PD42 Commercial Printer User's Manual The screen shows which label is next. Enter Dump mode. For more information on Dump mode, see "Using Dump Mode" on page 73. Troubleshooting and Maintaining the Printer • Press to cycle through the different...
PD41 and PD42 Commercial Printer User's Manual
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Preventing Ribbon Wrinkling If you may want to try adjusting the the ribbon tension or the ribbon shield. Troubleshooting and Maintaining the Printer Adjusting the Printer Use this section to perform adjustments to help solve problems related to decrease ...to increase the tension. • counterclockwise to print quality. Test Label A Test Label B 1234567890 1234567890 Low Quality Printouts Caused by Ribbon Wrinkling PD41 and PD42 Commercial Printer User's Manual 77 If your labels look like the following illustration, you have problems with thermal transfer ribbon getting wrinkled, ...
Preventing Ribbon Wrinkling If you may want to try adjusting the the ribbon tension or the ribbon shield. Troubleshooting and Maintaining the Printer Adjusting the Printer Use this section to perform adjustments to help solve problems related to decrease ...to increase the tension. • counterclockwise to print quality. Test Label A Test Label B 1234567890 1234567890 Low Quality Printouts Caused by Ribbon Wrinkling PD41 and PD42 Commercial Printer User's Manual 77 If your labels look like the following illustration, you have problems with thermal transfer ribbon getting wrinkled, ...
PD41 and PD42 Commercial Printer User's Manual
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Troubleshooting and Maintaining the Printer To adjust the ribbon shield 1 If the label printout matches: • Test Label A, turn screw A clockwise. • Test Label B, turn the ... a new test print. 3 Continue adjusting the ribbon shield screws until you achieve good printout quality. Chapter 4 - To clear a media jam 1 Turn off the printer. 78 PD41 and PD42 Commercial Printer User's Manual
Troubleshooting and Maintaining the Printer To adjust the ribbon shield 1 If the label printout matches: • Test Label A, turn screw A clockwise. • Test Label B, turn the ... a new test print. 3 Continue adjusting the ribbon shield screws until you achieve good printout quality. Chapter 4 - To clear a media jam 1 Turn off the printer. 78 PD41 and PD42 Commercial Printer User's Manual
PD41 and PD42 Commercial Printer User's Manual
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... of the print mechanism. Chapter 4 - If the media has been wound up or is stuck on one side than full-width, Intermec recommends that can damage the platen roller or the printhead. For help, see if adhesive material is most likely due to see "Loading...the Printhead Keeping the printhead properly balanced is adjusted at the factory for obtaining highquality printouts. PD41 and PD42 Commercial Printer User's Manual 79 Adjusting Printhead Balance The printer is crucial for full-width media. Troubleshooting and Maintaining the Printer 2 Pull out on page 88. 6 Reload the media.
... of the print mechanism. Chapter 4 - If the media has been wound up or is stuck on one side than full-width, Intermec recommends that can damage the platen roller or the printhead. For help, see if adhesive material is most likely due to see "Loading...the Printhead Keeping the printhead properly balanced is adjusted at the factory for obtaining highquality printouts. PD41 and PD42 Commercial Printer User's Manual 79 Adjusting Printhead Balance The printer is crucial for full-width media. Troubleshooting and Maintaining the Printer 2 Pull out on page 88. 6 Reload the media.
PD41 and PD42 Commercial Printer User's Manual
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Chapter 4 - Troubleshooting and Maintaining the Printer 2 Pull out on the printhead lever and turn it counterclockwise to lift the printhead. 3 Move the balance boxes: • outward for wider media. • inward for narrower media. Balance box 4 Close the printhead and load the ribbon. 5 Test and readjust the balance boxes if necessary. 80 PD41 and PD42 Commercial Printer User's Manual
Chapter 4 - Troubleshooting and Maintaining the Printer 2 Pull out on the printhead lever and turn it counterclockwise to lift the printhead. 3 Move the balance boxes: • outward for wider media. • inward for narrower media. Balance box 4 Close the printhead and load the ribbon. 5 Test and readjust the balance boxes if necessary. 80 PD41 and PD42 Commercial Printer User's Manual