User Guide
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For this information or software To make sure your system falls within the allowed power budget For software to manage your Intel® server For drivers For firmware and BIOS updates For diagnostics test software Use this Document or Software Power Budget Intel® Server Management Software • Driver (for an extensive list of drivers available) • Operating System Driver (for operating system drivers) Firmware Update Diagnostics Intel® Server Board S5500BC User's Guide vii
For this information or software To make sure your system falls within the allowed power budget For software to manage your Intel® server For drivers For firmware and BIOS updates For diagnostics test software Use this Document or Software Power Budget Intel® Server Management Software • Driver (for an extensive list of drivers available) • Operating System Driver (for operating system drivers) Firmware Update Diagnostics Intel® Server Board S5500BC User's Guide vii
User Guide
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... upgrades include updates for components you installed in -depth troubleshooting, first attempt to reset your server problems, refer to this software. Do not power off /on . When the quiet time...operating system, and halts power to clear the system memory and reload the operating system. Intel provides a package called the "Platform Confidence Test" that might occur while using one of ...latest firmware and files. The POST LEDs will change to the software updates. For any drivers used for the BIOS, baseboard management controller (BMC), and hot-swap controller (HSC). ...
... upgrades include updates for components you installed in -depth troubleshooting, first attempt to reset your server problems, refer to this software. Do not power off /on . When the quiet time...operating system, and halts power to clear the system memory and reload the operating system. Intel provides a package called the "Platform Confidence Test" that might occur while using one of ...latest firmware and files. The POST LEDs will change to the software updates. For any drivers used for the BIOS, baseboard management controller (BMC), and hot-swap controller (HSC). ...
User Guide
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... list. If you press the system power on/off switch on the front panel to turn on the server (power on the server board correct? • Are all device drivers properly installed? • Are the configuration settings made in Setup correct? • Is the operating system... to the manufacturer's documentation that occur at initial system startup are no conflicts-for links to the tested component lists. 34 Intel® Server Board S5500BC User's Guide If applicable, ensure there are usually caused by an incorrect installation or configuration. Refer to the "Additional Information ...
... list. If you press the system power on/off switch on the front panel to turn on the server (power on the server board correct? • Are all device drivers properly installed? • Are the configuration settings made in Setup correct? • Is the operating system... to the manufacturer's documentation that occur at initial system startup are no conflicts-for links to the tested component lists. 34 Intel® Server Board S5500BC User's Guide If applicable, ensure there are usually caused by an incorrect installation or configuration. Refer to the "Additional Information ...
User Guide
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... version. • Make sure the other PCI drivers. See the documentation that came with Network The server hangs when the drivers are loaded. • Certain drivers may be corrupt or deleted. The add-in adapter. Make sure your BIOS is connected to the NIC connectors. Intel® Server Board S5500BC User's Guide 39 Refer to the "Additional Information...
... version. • Make sure the other PCI drivers. See the documentation that came with Network The server hangs when the drivers are loaded. • Certain drivers may be corrupt or deleted. The add-in adapter. Make sure your BIOS is connected to the NIC connectors. Intel® Server Board S5500BC User's Guide 39 Refer to the "Additional Information...
User Guide
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... system meets the minimum hardware requirements for the system. Faulty equipment is unlikely, especially if other random component failures. 40 Intel® Server Board S5500BC User's Guide Problems with Application Software that Ran Correctly Earlier Problems that occur when you are running the software from a ...(s) from a CD-ROM or DVD-ROM, try a different disk. • Make sure the correct device drivers are running correctly sometimes indicate equipment failure. System Boots When Installing PCI Card System Server Management features require full-time "standby" power.
... system meets the minimum hardware requirements for the system. Faulty equipment is unlikely, especially if other random component failures. 40 Intel® Server Board S5500BC User's Guide Problems with Application Software that Ran Correctly Earlier Problems that occur when you are running the software from a ...(s) from a CD-ROM or DVD-ROM, try a different disk. • Make sure the correct device drivers are running correctly sometimes indicate equipment failure. System Boots When Installing PCI Card System Server Management features require full-time "standby" power.
User Guide
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... using a RAID configuration with an add-in the BIOS Setup. • Make sure the drive is installed correctly. Intel® Server Board S5500BC User's Guide 41 Symptoms of the drivers for the Intel® chipsets, onboard NICs, and other components. Bootable CD-ROM Is Not Detected Check the following : • ...Recognized Check the following : • Make sure the BIOS is compatible. • If you have not exceeded the power budget for the server. Note: Random errors in data files: If you may be the first bootable device. Refer to "Additional Information and Software" for a ...
... using a RAID configuration with an add-in the BIOS Setup. • Make sure the drive is installed correctly. Intel® Server Board S5500BC User's Guide 41 Symptoms of the drivers for the Intel® chipsets, onboard NICs, and other components. Bootable CD-ROM Is Not Detected Check the following : • ...Recognized Check the following : • Make sure the BIOS is compatible. • If you have not exceeded the power budget for the server. Note: Random errors in data files: If you may be the first bootable device. Refer to "Additional Information and Software" for a ...
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... Initialization Module (PEIM) / Recovery 0x30h X X O O X X X X Crisis recovery has been initiated because of a user request Intel® Server Board S5500BC User's Guide 57 Diagnostic LED POST Code Decoder 0xE2h O O O X X X O X Initial memory found, configured, and installed correctly 0xE3h O O O X X X O O Reserved for initialization module use (PEIM) Driver Execution Environment (DXE) Core (not accompanied by a beep code) 0xE4h O O O X X O X X Entered EFI...
... Initialization Module (PEIM) / Recovery 0x30h X X O O X X X X Crisis recovery has been initiated because of a user request Intel® Server Board S5500BC User's Guide 57 Diagnostic LED POST Code Decoder 0xE2h O O O X X X O X Initial memory found, configured, and installed correctly 0xE3h O O O X X X O O Reserved for initialization module use (PEIM) Driver Execution Environment (DXE) Core (not accompanied by a beep code) 0xE4h O O O X X O X X Entered EFI...
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... a week support when you encounter an issue with your server platform, follow these steps to obtain support on Intel® server boards, server chassis, server RAID controller cards, and Intel® Server Management: http://www.intel.com/reseller/ Warranty Information Connect to Intel's website to obtain warranty information: http://support.intel.com/ support/motherboards/server/sb/CS-010807.htm • Requires Login to...
... a week support when you encounter an issue with your server platform, follow these steps to obtain support on Intel® server boards, server chassis, server RAID controller cards, and Intel® Server Management: http://www.intel.com/reseller/ Warranty Information Connect to Intel's website to obtain warranty information: http://support.intel.com/ support/motherboards/server/sb/CS-010807.htm • Requires Login to...
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Peripheral Information Check each box below that is used, and provide the requested information: Peripheral Card or Peripheral Description PCI 32/33 PCI Slot 3 PCI-E1 * x4 PCI Slot 4 PCI-E2 x8 PCI Slot 5 PCI Slot 6 PCI Slot 7 Video On-board Video Add-in Video NIC On-Board NIC1 (10/100/1000 Gb) On-Board NIC2 (10/100/1000 Gb) Hard Drive Information Drive Type (SATA/ SAS) Make/Model Driver Revision IRQ Hot-swap or Fixed IRQ I/O Base Address FW Revision # FW Revision # Intel® Server Board S5500BC User's Guide 55
Peripheral Information Check each box below that is used, and provide the requested information: Peripheral Card or Peripheral Description PCI 32/33 PCI Slot 3 PCI-E1 * x4 PCI Slot 4 PCI-E2 x8 PCI Slot 5 PCI Slot 6 PCI Slot 7 Video On-board Video Add-in Video NIC On-Board NIC1 (10/100/1000 Gb) On-Board NIC2 (10/100/1000 Gb) Hard Drive Information Drive Type (SATA/ SAS) Make/Model Driver Revision IRQ Hot-swap or Fixed IRQ I/O Base Address FW Revision # FW Revision # Intel® Server Board S5500BC User's Guide 55