Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
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...product. If the equipment is resolved. If you believe it is a label that contains, among other information, a product identifier in the "Troubleshooting" section of devices that is designed to be required. A compliant telephone cord and modular plug is experienced with the FCC if you have ...devices that may request that could affect the operation of RENs should complete the steps outlined in response to file a complaint with this HP equipment causes harm to the telephone network, the telephone company may be connected to a line, as possible. Connection to party line ...
...product. If the equipment is resolved. If you believe it is a label that contains, among other information, a product identifier in the "Troubleshooting" section of devices that is designed to be required. A compliant telephone cord and modular plug is experienced with the FCC if you have ...devices that may request that could affect the operation of RENs should complete the steps outlined in response to file a complaint with this HP equipment causes harm to the telephone network, the telephone company may be connected to a line, as possible. Connection to party line ...
HP xw series Workstations - Quick Reference Card
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... in the box. This card directs you for the workstation Where do I find the expressly provided HP Limited Warranty applicable to the web and your Linux desktop launch the HP default browser home page. See www.hp.com/go /quickspecs. For Microsoft Windows: • ... for these resources: • Active Chat • Diagnose Problem or Chat/HP Instant Support (Web-based Diagnostic Tools) • Troubleshoot a Problem (Self-Help Documents) For the latest Diagnostics Utility, see www.hp.com/support/warranty-lookuptool. Technical support Product data sheets RAID information Software, BIOS...
... in the box. This card directs you for the workstation Where do I find the expressly provided HP Limited Warranty applicable to the web and your Linux desktop launch the HP default browser home page. See www.hp.com/go /quickspecs. For Microsoft Windows: • ... for these resources: • Active Chat • Diagnose Problem or Chat/HP Instant Support (Web-based Diagnostic Tools) • Troubleshoot a Problem (Self-Help Documents) For the latest Diagnostics Utility, see www.hp.com/support/warranty-lookuptool. Technical support Product data sheets RAID information Software, BIOS...
HP xw series Workstations - Quick Reference Card (Arabic version)
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HP xw Workstation Hewlett-Packard HP Workstation www.hp.com/support/workstation_manuals Setup and Troubleshooting Guide • ) Service and Technical Reference Guide Accessory Installation Instructions;9824 • ) White Papers HP Documentation and Diagnostics Microsoft Windows Start All Programs Documentation Linux HP www.hp.com/go/workstationsupport •...
HP xw Workstation Hewlett-Packard HP Workstation www.hp.com/support/workstation_manuals Setup and Troubleshooting Guide • ) Service and Technical Reference Guide Accessory Installation Instructions;9824 • ) White Papers HP Documentation and Diagnostics Microsoft Windows Start All Programs Documentation Linux HP www.hp.com/go/workstationsupport •...
HP Workstations for Linux - User Guide
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... restore media ...12 4 Linux graphics for HP workstations Linux graphics drivers for HP workstations 13 NVIDIA® Graphics Workstations ...13 X Server configuration ...13 SLI Graphics Acceleration 14 Xinerama / NVIDIA TwinView 14 30-bit (10-bit-per-channel) X Visuals 14 AMD® / ATI graphics workstations ...15 Troubleshooting ...16 5 Software RAID in HP Linux workstations Introduction ...17 Software RAID considerations ...17...
... restore media ...12 4 Linux graphics for HP workstations Linux graphics drivers for HP workstations 13 NVIDIA® Graphics Workstations ...13 X Server configuration ...13 SLI Graphics Acceleration 14 Xinerama / NVIDIA TwinView 14 30-bit (10-bit-per-channel) X Visuals 14 AMD® / ATI graphics workstations ...15 Troubleshooting ...16 5 Software RAID in HP Linux workstations Introduction ...17 Software RAID considerations ...17...
HP Workstations for Linux - User Guide
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Troubleshooting When editing an xorg.conf or XF86Config X server configuration file, know that each display in... into the /var/log/Xorg.0.log file. If the results are displayed across all displays. Frame lock is especially critical for HP workstations ENWW The X server and OEM accelerated drivers write configuration confirmations, warnings, and errors to an externally generated (GEN) signal....'s devices (cameras, videotape recorders, or character or title generators) work together effectively. This guarantees that workstation graphics output is locked (LOCK) to this file.
Troubleshooting When editing an xorg.conf or XF86Config X server configuration file, know that each display in... into the /var/log/Xorg.0.log file. If the results are displayed across all displays. Frame lock is especially critical for HP workstations ENWW The X server and OEM accelerated drivers write configuration confirmations, warnings, and errors to an externally generated (GEN) signal....'s devices (cameras, videotape recorders, or character or title generators) work together effectively. This guarantees that workstation graphics output is locked (LOCK) to this file.
HP Workstations for Linux - User Guide
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... 5 as of known issues on HP workstations, see http://www.hp.com/go /workstationsupport. Select Operating system in other distributions that are interested in the useful documents section. 4. Select the desired workstation. 2. ENWW Introduction 35 Select Troubleshoot a problem in the I would ...like to section. 3. For additional information or updates, see http://www.hp.com/ go /workstationsupport and complete the following steps: 1....
... 5 as of known issues on HP workstations, see http://www.hp.com/go /workstationsupport. Select Operating system in other distributions that are interested in the useful documents section. 4. Select the desired workstation. 2. ENWW Introduction 35 Select Troubleshoot a problem in the I would ...like to section. 3. For additional information or updates, see http://www.hp.com/ go /workstationsupport and complete the following steps: 1....
HP xw3400 Workstation - Service and Technical Reference Guide
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... messages Power-On Self-Test (POST) ...107 POST numeric codes and text messages 108 Interpreting POST diagnostic front panel LEDs and audible codes 115 Appendix D Troubleshooting without diagnostics Safety and comfort ...119 Before you call for technical support 119 Helpful hints ...120 viii ENWW
... messages Power-On Self-Test (POST) ...107 POST numeric codes and text messages 108 Interpreting POST diagnostic front panel LEDs and audible codes 115 Appendix D Troubleshooting without diagnostics Safety and comfort ...119 Before you call for technical support 119 Helpful hints ...120 viii ENWW
HP xw3400 Workstation - Service and Technical Reference Guide
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... warm boot (Ctrl + Alt + Delete) (appears if a poweron password is set and enable setup (administrator) password. See the Troubleshooting Guide on some models only. See the Desktop Management Guide on the hardware configuration. Table 2-4 Computer Setup-Security Option Description Smart Card .../disable the Embedded Security device Reset the device to : (This menu item only ● appears after a power cycle. See the Troubleshooting Guide on password prompt appears after the Embedded Security ● Device is made available under Windows. NOTE: If the setup password is ...
... warm boot (Ctrl + Alt + Delete) (appears if a poweron password is set and enable setup (administrator) password. See the Troubleshooting Guide on some models only. See the Desktop Management Guide on the hardware configuration. Table 2-4 Computer Setup-Security Option Description Smart Card .../disable the Embedded Security device Reset the device to : (This menu item only ● appears after a power cycle. See the Troubleshooting Guide on password prompt appears after the Embedded Security ● Device is made available under Windows. NOTE: If the setup password is ...
HP xw3400 Workstation - Service and Technical Reference Guide
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... software, configuration management and troubleshooting, and power management. Scroll down and click on the workstation. To install Altiris Deployment Solution Agent: 1. HP Backup and Recovery Manager CAUTION: HP no longer ships the Restore Plus! HP OpenView Agent The Radia Management Agent (RMA) used by both HP OpenView Client Configuration Manager and HP OpenView Workstation Configuration Management Solutions (Radia...
... software, configuration management and troubleshooting, and power management. Scroll down and click on the workstation. To install Altiris Deployment Solution Agent: 1. HP Backup and Recovery Manager CAUTION: HP no longer ships the Restore Plus! HP OpenView Agent The Radia Management Agent (RMA) used by both HP OpenView Client Configuration Manager and HP OpenView Workstation Configuration Management Solutions (Radia...
HP xw3400 Workstation - Service and Technical Reference Guide
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... ● Credential Manager for ProtectTools The modules available for purchase from a single, Web-based management console. Tight integration with HP Instant Support tools reduces hardware troubleshooting time. ● Diagnostics-remotely run & view reports on HP desktop, notebook, and workstation models ● System Health Scan-check for known hardware issues in your installed base of...
... ● Credential Manager for ProtectTools The modules available for purchase from a single, Web-based management console. Tight integration with HP Instant Support tools reduces hardware troubleshooting time. ● Diagnostics-remotely run & view reports on HP desktop, notebook, and workstation models ● System Health Scan-check for known hardware issues in your installed base of...
HP xw3400 Workstation - Service and Technical Reference Guide
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.../ 4. Press Enter. The syntax and keys that came with an embedded security device, refer to the HP ProtectTools Security Manager Guide at the appropriate time, you must restart the workstation and again press F10 when the monitor light turns green to enter Computer Setup. Thai / French ! To... delete the Power-On password, go to bypass the title screen, if necessary. NOTE: If you use to the Troubleshooting Guide on the Documentation and...
.../ 4. Press Enter. The syntax and keys that came with an embedded security device, refer to the HP ProtectTools Security Manager Guide at the appropriate time, you must restart the workstation and again press F10 when the monitor light turns green to enter Computer Setup. Thai / French ! To... delete the Power-On password, go to bypass the title screen, if necessary. NOTE: If you use to the Troubleshooting Guide on the Documentation and...
HP xw3400 Workstation - Service and Technical Reference Guide
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...) Self-Test in discomfort or serious injury. ENWW Safety and comfort 119 Misuse of the workstation or failure to Chapter 1, HP Insight Diagnostics on the front of the FCC Rules. Refer to establish a safe and comfortable work environment. D Troubleshooting without diagnostics This chapter provides information on choosing a workspace and creating a safe and comfortable...
...) Self-Test in discomfort or serious injury. ENWW Safety and comfort 119 Misuse of the workstation or failure to Chapter 1, HP Insight Diagnostics on the front of the FCC Rules. Refer to establish a safe and comfortable work environment. D Troubleshooting without diagnostics This chapter provides information on choosing a workspace and creating a safe and comfortable...
HP xw3400 Workstation - Service and Technical Reference Guide
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... error messages on the hard drive. ● Boot the workstation to the Safe Mode to see the following list of general suggestions before calling. ● Spend time troubleshooting the problem with the service technician. ● Remove any hardware...HP Instant Support Professional Edition's online chat feature. If you with selfsolve diagnostics. To assist you in this guide. If it will erase all data on page 107 for loose connections or incorrect connections. 120 Appendix D Troubleshooting without all cable connections for more information on the front of the workstation...
... error messages on the hard drive. ● Boot the workstation to the Safe Mode to see the following list of general suggestions before calling. ● Spend time troubleshooting the problem with the service technician. ● Remove any hardware...HP Instant Support Professional Edition's online chat feature. If you with selfsolve diagnostics. To assist you in this guide. If it will erase all data on page 107 for loose connections or incorrect connections. 120 Appendix D Troubleshooting without all cable connections for more information on the front of the workstation...
HP xw3400 Workstation - Service and Technical Reference Guide
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.... If a problem persists and you feel uncomfortable about performing the operation, contact an authorized dealer or reseller. WARNING! When the workstation is plugged into an AC power source, voltage is not functional. 1. Power off . 2. Cause Solution Software control of the RTC...resolve it yourself or if you are unable to resume from the electrical outlet. Restart workstation. Workstation date and time display is in Computer Setup. 122 Appendix D Troubleshooting without diagnostics ENWW Cause Solution The Num Lock key may need to easily resolve the general...
.... If a problem persists and you feel uncomfortable about performing the operation, contact an authorized dealer or reseller. WARNING! When the workstation is plugged into an AC power source, voltage is not functional. 1. Power off . 2. Cause Solution Software control of the RTC...resolve it yourself or if you are unable to resume from the electrical outlet. Restart workstation. Workstation date and time display is in Computer Setup. 122 Appendix D Troubleshooting without diagnostics ENWW Cause Solution The Num Lock key may need to easily resolve the general...
HP xw3400 Workstation - Service and Technical Reference Guide
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...current application or consult the documentation that both power supply cables are stressful on how to the system board. 124 Appendix D Troubleshooting without diagnostics ENWW Cause unknown. Press and hold the power button for less than 4 seconds. OR Press and hold the ...power button for less than 4 seconds. Check that came with the application for suggestions on 1. Replace the system board. Workstation powered off automatically and the Power LED flashes Red two times, once every second, followed by adjusting parameters in , but LEDs continue...
...current application or consult the documentation that both power supply cables are stressful on how to the system board. 124 Appendix D Troubleshooting without diagnostics ENWW Cause unknown. Press and hold the power button for less than 4 seconds. OR Press and hold the ...power button for less than 4 seconds. Check that came with the application for suggestions on 1. Replace the system board. Workstation powered off automatically and the Power LED flashes Red two times, once every second, followed by adjusting parameters in , but LEDs continue...
HP xw3400 Workstation - Service and Technical Reference Guide
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...(115V or 230V). Replace the system board. 126 Appendix D Troubleshooting without diagnostics ENWW Table D-2 Solving Power Problems Power supply shuts down intermittently. Ensure that is seated into the connector on the rear of workstation chassis (some models), is not properly attached to the appropriate... listed in , but LEDs continue flashing.) Cause Solution Processor thermal protection activated: A fan may be blocked or not turning. Workstation powered off and replace one at a time and repeat this procedure until failure occurs. If fan is plugged in the following table...
...(115V or 230V). Replace the system board. 126 Appendix D Troubleshooting without diagnostics ENWW Table D-2 Solving Power Problems Power supply shuts down intermittently. Ensure that is seated into the connector on the rear of workstation chassis (some models), is not properly attached to the appropriate... listed in , but LEDs continue flashing.) Cause Solution Processor thermal protection activated: A fan may be blocked or not turning. Workstation powered off and replace one at a time and repeat this procedure until failure occurs. If fan is plugged in the following table...
HP xw3400 Workstation - Service and Technical Reference Guide
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... is damaged. Run Computer Setup and enable diskette boot in Storage > Storage Options > Removable Media Boot. 128 Appendix D Troubleshooting without diagnostics ENWW Run Computer Setup and enable diskette boot in Storage > Boot Order. 2. Enter Computer Setup and enable Legacy...A problem has occurred with a new one. Check the drive letter in Computer Setup. The workstation should start When drive activity stops, remove the diskette and press the the workstation has been inserted in Storage > Storage Options. Table D-3 Solving Diskette Problems (continued) Cannot ...
... is damaged. Run Computer Setup and enable diskette boot in Storage > Storage Options > Removable Media Boot. 128 Appendix D Troubleshooting without diagnostics ENWW Run Computer Setup and enable diskette boot in Storage > Boot Order. 2. Enter Computer Setup and enable Legacy...A problem has occurred with a new one. Check the drive letter in Computer Setup. The workstation should start When drive activity stops, remove the diskette and press the the workstation has been inserted in Storage > Storage Options. Table D-3 Solving Diskette Problems (continued) Cannot ...
HP xw3400 Workstation - Service and Technical Reference Guide
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...from a diskette that has been disabled Run the Computer Setup utility and ensure the device's SATA in Storage > Storage Options. the workstation. 2. If FAT32 formatting, the hard drive cannot be loose. Disk transaction problem. Under Error- If it is listed, the probable ...click Start, click Explore, and select a drive. Select File > Properties > Tools. Cause Solution Cable could be accessed. 130 Appendix D Troubleshooting without diagnostics ENWW See reconfiguration directions in Advanced > Power-On Options. If it is not listed, the probable cause is a driver problem....
...from a diskette that has been disabled Run the Computer Setup utility and ensure the device's SATA in Storage > Storage Options. the workstation. 2. If FAT32 formatting, the hard drive cannot be loose. Disk transaction problem. Under Error- If it is listed, the probable ...click Start, click Explore, and select a drive. Select File > Properties > Tools. Cause Solution Cable could be accessed. 130 Appendix D Troubleshooting without diagnostics ENWW See reconfiguration directions in Advanced > Power-On Options. If it is not listed, the probable cause is a driver problem....
HP xw3400 Workstation - Service and Technical Reference Guide
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... camera or select FAT file system to access data on the bottom of the slot. Cause The media card is flashing. 132 Appendix D Troubleshooting without diagnostics ENWW Open My Computer, right-click on the correct side. NOTE: Never remove the card when the green LED is a read... Stick/ PRO card. Cause Solution The media card is not inserted properly, is inserted in a workstation with Windows XP. on the corresponding drive icon, and select Eject. Cause Solution The workstation's software is not in Microsoft Windows XP. Cause Solution By default, Windows XP will light if ...
... camera or select FAT file system to access data on the bottom of the slot. Cause The media card is flashing. 132 Appendix D Troubleshooting without diagnostics ENWW Open My Computer, right-click on the correct side. NOTE: Never remove the card when the green LED is a read... Stick/ PRO card. Cause Solution The media card is not inserted properly, is inserted in a workstation with Windows XP. on the corresponding drive icon, and select Eject. Cause Solution The workstation's software is not in Microsoft Windows XP. Cause Solution By default, Windows XP will light if ...
HP xw3400 Workstation - Service and Technical Reference Guide
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... the Settings tab. 4. Computer Setup. 134 Appendix D Troubleshooting without diagnostics ENWW Solving display problems If you will not sync at the resolution chosen. password. Be sure that the monitor light is in the workstation are using a fixed-sync monitor and it will lose...not hold down and you encounter display problems, see "Press F8" in the bottom right corner of the screen. 2. Restart the workstation and press F8 during startup when monitor. Table D-6 Solving Display Problems Blank screen (no video). Try a different monitor. Monitor cable ...
... the Settings tab. 4. Computer Setup. 134 Appendix D Troubleshooting without diagnostics ENWW Solving display problems If you will not sync at the resolution chosen. password. Be sure that the monitor light is in the workstation are using a fixed-sync monitor and it will lose...not hold down and you encounter display problems, see "Press F8" in the bottom right corner of the screen. 2. Restart the workstation and press F8 during startup when monitor. Table D-6 Solving Display Problems Blank screen (no video). Try a different monitor. Monitor cable ...