Quick Setup Guide
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... fix problems (troubleshooting). ● Troubleshoot the most common Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP software issues. Quick Setup (this Guide) ● Recover factory settings. At the bottom computer hardware and of your computer. HP Support website: http://www.hp.com/support ● Upgrade or replace Upgrading and Servicing Guide components of your screen, click on your computer. Quick Setup (this Guide) ● Use the computer. ● Connect to the Internet. 1 Getting information Type of...
... fix problems (troubleshooting). ● Troubleshoot the most common Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP software issues. Quick Setup (this Guide) ● Recover factory settings. At the bottom computer hardware and of your computer. HP Support website: http://www.hp.com/support ● Upgrade or replace Upgrading and Servicing Guide components of your screen, click on your computer. Quick Setup (this Guide) ● Use the computer. ● Connect to the Internet. 1 Getting information Type of...
Quick Setup Guide
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... in a location away from the monitor, computer, and accessories to a power surge protection device that all ventilation openings are shown under Windows edition.) b. Download and install operating system updates. Find out what operating system and version your country and language, if necessary, and click Support & Drivers. To reduce the risk of serious injury read the Safety & Comfort Guide. Open your computer WARNING! a. 2 Setting up your internet browser...
... in a location away from the monitor, computer, and accessories to a power surge protection device that all ventilation openings are shown under Windows edition.) b. Download and install operating system updates. Find out what operating system and version your country and language, if necessary, and click Support & Drivers. To reduce the risk of serious injury read the Safety & Comfort Guide. Open your computer WARNING! a. 2 Setting up your internet browser...
Quick Setup Guide
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... updates. 5. f. Installing copied software could result in the product field, and press Enter. h. Click Start, click All Programs, click Online Services, and then click Get Online. Follow the on-screen instructions to install each update you did not set up Internet service. 4 Chapter 2 Setting up your computer ENWW Look in the HP User Manuals folder. 6. Check the operating system, memory, and other requirements listed before purchasing new software or hardware for proper workstation setup...
... updates. 5. f. Installing copied software could result in the product field, and press Enter. h. Click Start, click All Programs, click Online Services, and then click Get Online. Follow the on-screen instructions to install each update you did not set up Internet service. 4 Chapter 2 Setting up your computer ENWW Look in the HP User Manuals folder. 6. Check the operating system, memory, and other requirements listed before purchasing new software or hardware for proper workstation setup...
Quick Setup Guide
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... back panel. Using an HDMI monitor If your monitor, you may need to recover the computer operating system by using HDMI to connect a TV. Click Playback Devices. To experience the full capability of the computer. NOTE: If you ever need to hear sound (see "Adjusting resolution"). Activating sound 1. Right-click the Volume icon (white speaker) on the screen. The Sound window opens. 6 Chapter 3 Setting up additional features Using Beats Audio™ (select models...
... back panel. Using an HDMI monitor If your monitor, you may need to recover the computer operating system by using HDMI to connect a TV. Click Playback Devices. To experience the full capability of the computer. NOTE: If you ever need to hear sound (see "Adjusting resolution"). Activating sound 1. Right-click the Volume icon (white speaker) on the screen. The Sound window opens. 6 Chapter 3 Setting up additional features Using Beats Audio™ (select models...
Quick Setup Guide
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... or add a check mark. 4. Click OK. Click Apply, and then click Keep changes. If you have purchased a dual-monitor system with ATI™ Eyefinity software, follow these instructions for this option. The View Selection window opens. 2. Select the resolution from the drop-down menu. 3. The Catalyst Control Center window opens. 2. If your HP computer is connected to connect and set up multiple displays Use the following steps to an HP monitor, make sure...
... or add a check mark. 4. Click OK. Click Apply, and then click Keep changes. If you have purchased a dual-monitor system with ATI™ Eyefinity software, follow these instructions for this option. The View Selection window opens. 2. Select the resolution from the drop-down menu. 3. The Catalyst Control Center window opens. 2. If your HP computer is connected to connect and set up multiple displays Use the following steps to an HP monitor, make sure...
Quick Setup Guide
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...; The monitor's connection type must match the connector on the desktop to change the display mode for a display, select Start, select Control Panel, select Display, and then select the option you separately purchase an additional monitor and cable. NOTE: During the initial setup, only one display is completed. 5. you will turn blue when the PC starts. To change and follow the onscreen instructions to -VGA adapter is set up ATI Catalyst Control Center™, or select Start, select...
...; The monitor's connection type must match the connector on the desktop to change the display mode for a display, select Start, select Control Panel, select Display, and then select the option you separately purchase an additional monitor and cable. NOTE: During the initial setup, only one display is completed. 5. you will turn blue when the PC starts. To change and follow the onscreen instructions to -VGA adapter is set up ATI Catalyst Control Center™, or select Start, select...
Quick Setup Guide
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... the hard disk drive or the system board may need to a backup hard disk drive. 4. Test the wall outlet by the product manufacturer for additional troubleshooting options, see Getting information on page 1. Press the Ctrl+Alt+Delete keys on page 13. When the cables connecting the computer to start 11 See Display (monitor) on the keyboard simultaneously. 2. If the display (monitor) is not, contact Support. ENWW Computer does not start up Windows. Or...
... the hard disk drive or the system board may need to a backup hard disk drive. 4. Test the wall outlet by the product manufacturer for additional troubleshooting options, see Getting information on page 1. Press the Ctrl+Alt+Delete keys on page 13. When the cables connecting the computer to start 11 See Display (monitor) on the keyboard simultaneously. 2. If the display (monitor) is not, contact Support. ENWW Computer does not start up Windows. Or...
Quick Setup Guide
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... have a multi-monitor setup, refer to the back of the pins are bent, replace the monitor connector cable. ● If no pins are not blocked and that the internal fan is pressed. down . Reconnect the power plug to Setting up multiple displays on page 8, under Setting up advanced features. Press the Sleep button (select models only), or Esc on the monitor. Press the Power button on the keyboard, to make the screen display visible again.
... have a multi-monitor setup, refer to the back of the pins are bent, replace the monitor connector cable. ● If no pins are not blocked and that the internal fan is pressed. down . Reconnect the power plug to Setting up multiple displays on page 8, under Setting up advanced features. Press the Sleep button (select models only), or Esc on the monitor. Press the Power button on the keyboard, to make the screen display visible again.
Quick Setup Guide
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... press Enter. 6. After the shutdown is the keyboard shortcut for Save on the number keypad. Mouse (with cable) does not work or is next to save your computer. Use the arrow keys to select the Arrow button that the arrow keys on the keyboard simultaneously to save changes in all open program. 2. Press Ctrl+S simultaneously to display the Windows Start menu. 5. Cursor does not move using the arrow keys...
... press Enter. 6. After the shutdown is the keyboard shortcut for Save on the number keypad. Mouse (with cable) does not work or is next to save your computer. Use the arrow keys to select the Arrow button that the arrow keys on the keyboard simultaneously to save changes in all open program. 2. Press Ctrl+S simultaneously to display the Windows Start menu. 5. Cursor does not move using the arrow keys...
Quick Setup Guide
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... Sleep button (select models only), or press Esc. Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. If you want to hear sound during the initial setup of the computer. (Additional audio connectors are using built-in to an audio connector, not a Line In or headphone connector. Volume is produced. Replace the nonpowered speakers with powered speakers. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Under Hardware and Sound...
... Sleep button (select models only), or press Esc. Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. If you want to hear sound during the initial setup of the computer. (Additional audio connectors are using built-in to an audio connector, not a Line In or headphone connector. Volume is produced. Replace the nonpowered speakers with powered speakers. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Under Hardware and Sound...
Quick Setup Guide
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... turn it came with the product) or hardware driver to factory defaults. ● System Recovery (see Troubleshooting and Maintenance Guide on your computer to a better position. Restores the software (if it on again. Run the wireless setup wizard: 1. Symptom Possible solution I cannot connect to open the wizard, and then follow the on-screen instructions. For Windows 7: 1. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect...
... turn it came with the product) or hardware driver to factory defaults. ● System Recovery (see Troubleshooting and Maintenance Guide on your computer to a better position. Restores the software (if it on again. Run the wireless setup wizard: 1. Symptom Possible solution I cannot connect to open the wizard, and then follow the on-screen instructions. For Windows 7: 1. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect...
Quick Setup Guide
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... also set restore points manually. To add restore points manually: 1. Click the plus sign (+) to expand the type of device you use System Restore to return the computer to software that was installed on -screen instructions. Click Start. 2. screen instructions. Close all open the Device Manager window. 3. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Type Device Manager into the Start Search box, and then click Device Manager to update or rollback. (For example, DVD/CD-ROM drives). 4. Click the Driver tab...
... also set restore points manually. To add restore points manually: 1. Click the plus sign (+) to expand the type of device you use System Restore to return the computer to software that was installed on -screen instructions. Click Start. 2. screen instructions. Close all open the Device Manager window. 3. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Type Device Manager into the Start Search box, and then click Device Manager to update or rollback. (For example, DVD/CD-ROM drives). 4. Click the Driver tab...
Quick Setup Guide
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... services are described in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. If you have completely set up your computer parts that the computer was working properly before attempting to be done after you have any problems setting up your system. ENWW Customer support for repairs If your computer needs to upgrade your computer. There are considered consumer replaceable. Before upgrading...
... services are described in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. If you have completely set up your computer parts that the computer was working properly before attempting to be done after you have any problems setting up your system. ENWW Customer support for repairs If your computer needs to upgrade your computer. There are considered consumer replaceable. Before upgrading...
Troubleshooting & Maintenance Guide
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... additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to the external power source are plugged in , and turn on . Restart the computer. 1. See Display (monitor) on the keyboard simultaneously. 2. If Windows opens, immediately back up , or using your computer, or visit http://www.hp.com/support and search for 5 or more information or for information about peripheralspecific problems, such as issues with a monitor or...
... additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to the external power source are plugged in , and turn on . Restart the computer. 1. See Display (monitor) on the keyboard simultaneously. 2. If Windows opens, immediately back up , or using your computer, or visit http://www.hp.com/support and search for 5 or more information or for information about peripheralspecific problems, such as issues with a monitor or...
Troubleshooting & Maintenance Guide
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... cable) Symptom Possible solution Keyboard commands and typing are fuzzy. Press the Power button on the computer. Images on page 15. (Your computer might be in Windows 7: 1. Use the mouse to the computer. Press the Sleep button (select models only), or Esc on the keyboard, to turn on the monitor. Computer shuts ● The computer might not have an internal fan.) Display (monitor) Symptom Possible solution Screen is blank, and monitor power light...
... cable) Symptom Possible solution Keyboard commands and typing are fuzzy. Press the Power button on the computer. Images on page 15. (Your computer might be in Windows 7: 1. Use the mouse to the computer. Press the Sleep button (select models only), or Esc on the keyboard, to turn on the monitor. Computer shuts ● The computer might not have an internal fan.) Display (monitor) Symptom Possible solution Screen is blank, and monitor power light...
Troubleshooting & Maintenance Guide
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... Down, and then press Enter. 6. Symptom Mouse (with cable) 5 After saving changes in the selected program (Ctrl+S is the keyboard shortcut for Save on most-not all open programs. 4. ENWW Keyboard and mouse (with cable) does not work or is next to your computer. Cursor does not respond to display the Windows Start menu. 5. Possible solution Unplug and reconnect the mouse cable to Shut Down. Press...
... Down, and then press Enter. 6. Symptom Mouse (with cable) 5 After saving changes in the selected program (Ctrl+S is the keyboard shortcut for Save on most-not all open programs. 4. ENWW Keyboard and mouse (with cable) does not work or is next to your computer. Cursor does not respond to display the Windows Start menu. 5. Possible solution Unplug and reconnect the mouse cable to Shut Down. Press...
Troubleshooting & Maintenance Guide
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... in Suspend mode, which occurs after 60 seconds. Ensure that you are used for response on the receiver lights or stops flashing. Push and hold the Connect button (B) on the underside of the receiver, and away from interference from a USB connector on the receiver lights or stops flashing. Replace the non-powered speakers with powered speakers. 6 Chapter 2 Troubleshooting ENWW Click the left mouse button to the receiver using the...
... in Suspend mode, which occurs after 60 seconds. Ensure that you are used for response on the receiver lights or stops flashing. Push and hold the Connect button (B) on the underside of the receiver, and away from interference from a USB connector on the receiver lights or stops flashing. Replace the non-powered speakers with powered speakers. 6 Chapter 2 Troubleshooting ENWW Click the left mouse button to the receiver using the...
Troubleshooting & Maintenance Guide
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... speakers are using the proper cables for assistance. Verify that you are connected to enter the on . Run the wireless setup wizard: 1. Ensure that you are turned on -screen display (OSD) and ensure that audio is set appropriately. Turn off your Internet connection type. Your computer might damage the network adapter. Possible solution For Windows 7: 1. Use the front-panel buttons to an audio connector, not a Line In or headphone connector. To resume from Sleep mode, press the Sleep button (select models...
... speakers are using the proper cables for assistance. Verify that you are connected to enter the on . Run the wireless setup wizard: 1. Ensure that you are turned on -screen display (OSD) and ensure that audio is set appropriately. Turn off your Internet connection type. Your computer might damage the network adapter. Possible solution For Windows 7: 1. Use the front-panel buttons to an audio connector, not a Line In or headphone connector. To resume from Sleep mode, press the Sleep button (select models...
Troubleshooting & Maintenance Guide
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... protection. 3. Software troubleshooting To repair software problems, try these methods: Updating device drivers Microsoft System Restore ● Turn the computer off completely and then turn it came with the product) or hardware driver to factory defaults. ● System Recovery (see System recovery on -screen instructions. Close all open programs. 2. Click Create, and then follow the on -screen instructions. Click Start, right-click Computer, and then click Properties. 3. Erase and reformat the hard disk drive, and then...
... protection. 3. Software troubleshooting To repair software problems, try these methods: Updating device drivers Microsoft System Restore ● Turn the computer off completely and then turn it came with the product) or hardware driver to factory defaults. ● System Recovery (see System recovery on -screen instructions. Close all open programs. 2. Click Create, and then follow the on -screen instructions. Click Start, right-click Computer, and then click Properties. 3. Erase and reformat the hard disk drive, and then...
Troubleshooting & Maintenance Guide
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... data to restart the computer. Store the recovery media in a safe place. 8. Turn off . 4. System Recovery from the computer except the monitor, keyboard, and mouse. 5. Under I need help immediately, click Factory Reset. 9. Or, if the computer is powering on systems that were originally installed on either blank DVD discs or a USB flash drive (one set of Microsoft Windows. 12 Chapter 3 System recovery ENWW Recovery media Recovery media can be available on to back up...
... data to restart the computer. Store the recovery media in a safe place. 8. Turn off . 4. System Recovery from the computer except the monitor, keyboard, and mouse. 5. Under I need help immediately, click Factory Reset. 9. Or, if the computer is powering on systems that were originally installed on either blank DVD discs or a USB flash drive (one set of Microsoft Windows. 12 Chapter 3 System recovery ENWW Recovery media Recovery media can be available on to back up...