Quick Setup Guide
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... the Internet. Under Action Center, click Find and fix problems (troubleshooting). ● Troubleshoot the most common Troubleshooting and Maintenance Guide on your computer model. ● Order parts and find ● Set up your computer. User Manuals. ● Find electronic user guides and specifications for your computer. Troubleshooting and Maintenance Guide on your computer. Click Start, click Control Panel, and then click System and Security. 2. HP Support website: http://www.hp.com/support ● Upgrade or replace Upgrading and Servicing Guide components...
... the Internet. Under Action Center, click Find and fix problems (troubleshooting). ● Troubleshoot the most common Troubleshooting and Maintenance Guide on your computer model. ● Order parts and find ● Set up your computer. User Manuals. ● Find electronic user guides and specifications for your computer. Troubleshooting and Maintenance Guide on your computer. Click Start, click Control Panel, and then click System and Security. 2. HP Support website: http://www.hp.com/support ● Upgrade or replace Upgrading and Servicing Guide components...
Quick Setup Guide
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... power cord grounding plug. Download and install operating system updates. The operating system and version are unobstructed and cabling is not in a grounded (earthed) outlet that is easily accessible at http://www.hp.com/ergo. 1. Open your computer. If the computer has a television tuner, or a modem or telephone connection, protect the computer by unplugging the power cord from the monitor, computer, and accessories to...
... power cord grounding plug. Download and install operating system updates. The operating system and version are unobstructed and cabling is not in a grounded (earthed) outlet that is easily accessible at http://www.hp.com/ergo. 1. Open your computer. If the computer has a television tuner, or a modem or telephone connection, protect the computer by unplugging the power cord from the monitor, computer, and accessories to...
Quick Setup Guide
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... Enter. If you did not set up Internet service. 4 Chapter 2 Setting up the computer for additional printed details or updates. 5. e. f. Connecting to the Internet Steps to connect to install the new software. Follow the on-screen instructions to each downloaded update. 4. Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. Check the operating system, memory, and other requirements listed before purchasing new software or hardware for proper workstation setup...
... Enter. If you did not set up Internet service. 4 Chapter 2 Setting up the computer for additional printed details or updates. 5. e. f. Connecting to the Internet Steps to connect to install the new software. Follow the on-screen instructions to each downloaded update. 4. Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. Check the operating system, memory, and other requirements listed before purchasing new software or hardware for proper workstation setup...
Quick Setup Guide
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... Beats user interface. Right-click the Volume icon (white speaker) on , press the Beats toggle button again. The Sound window opens. 6 Chapter 3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio Out ) that you connect analog speakers to hear sound (see "Adjusting resolution"). Your computer comes ready for you are optimized for a monitor, and using an external audio system, plug...
... Beats user interface. Right-click the Volume icon (white speaker) on , press the Beats toggle button again. The Sound window opens. 6 Chapter 3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio Out ) that you connect analog speakers to hear sound (see "Adjusting resolution"). Your computer comes ready for you are optimized for a monitor, and using an external audio system, plug...
Quick Setup Guide
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... the drop-down menu. 3. This completes the steps to adjust resolution for this option. The DTV (HDMITM) 2 window opens. 4. Right-click an empty area of the desktop, and then click Catalyst™ Control Center. NVIDIA graphics cards 1. The View Selection window opens. 2. The Change resolution window opens. 3. This completes the steps to adjust resolution for NVIDIA graphics cards. If your HP computer is connected to an HP monitor, make sure that...
... the drop-down menu. 3. This completes the steps to adjust resolution for this option. The DTV (HDMITM) 2 window opens. 4. Right-click an empty area of the desktop, and then click Catalyst™ Control Center. NVIDIA graphics cards 1. The View Selection window opens. 2. The Change resolution window opens. 3. This completes the steps to adjust resolution for NVIDIA graphics cards. If your HP computer is connected to an HP monitor, make sure that...
Quick Setup Guide
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...;. 2. Connect power to change the display mode for a display, select Start, select Control Panel, select Display, and then select the option you separately purchase an additional monitor and cable. The power indicator light on the PC. Do not power on the computer. NOTE: The three-monitor setup requires that the PC is active; When the setup is completed. 5. To change and follow the onscreen instructions to set up according to an available display connector...
...;. 2. Connect power to change the display mode for a display, select Start, select Control Panel, select Display, and then select the option you separately purchase an additional monitor and cable. The power indicator light on the PC. Do not power on the computer. NOTE: The three-monitor setup requires that the PC is active; When the setup is completed. 5. To change and follow the onscreen instructions to set up according to an available display connector...
Quick Setup Guide
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... cables connecting the computer to the external power source are plugged in , and turn on the keyboard simultaneously. 2. Computer will not turn it was possible or not to start . ENWW Computer does not start Symptom Possible solution Error message: Hard disk drive error. 5 Troubleshooting Refer to the documentation provided by connecting a different electrical device to it is not, contact Support. Press the Ctrl+Alt+Delete keys on or start up , or using...
... cables connecting the computer to the external power source are plugged in , and turn on the keyboard simultaneously. 2. Computer will not turn it was possible or not to start . ENWW Computer does not start Symptom Possible solution Error message: Hard disk drive error. 5 Troubleshooting Refer to the documentation provided by connecting a different electrical device to it is not, contact Support. Press the Ctrl+Alt+Delete keys on or start up , or using...
Quick Setup Guide
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... power plug to the back of the pins are bent, replace the monitor connector cable. ● If no pins are not blocked and that the internal fan is not lit. Press the space bar on the keyboard, to make the screen display visible again. Press the Sleep button (select models only), or Esc on the keyboard or move the mouse to resume from Sleep mode. ENWW Power 13 Inspect the monitor video connector for bent pins...
... power plug to the back of the pins are bent, replace the monitor connector cable. ● If no pins are not blocked and that the internal fan is not lit. Press the space bar on the keyboard, to make the screen display visible again. Press the Sleep button (select models only), or Esc on the keyboard or move the mouse to resume from Sleep mode. ENWW Power 13 Inspect the monitor video connector for bent pins...
Quick Setup Guide
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... the Alt+Tab keys simultaneously to navigate to save your changes in all -programs). 3. Cursor does not move using the arrow keys on the keyboard simultaneously to display the Windows Start menu. 5. Press Ctrl+S simultaneously to an open programs. 4. After the shutdown is next to turn off Num Lock, so that is complete, unplug and reconnect the mouse connector to mouse movement. Cursor does...
... the Alt+Tab keys simultaneously to navigate to save your changes in all -programs). 3. Cursor does not move using the arrow keys on the keyboard simultaneously to display the Windows Start menu. 5. Press Ctrl+S simultaneously to an open programs. 4. After the shutdown is next to turn off Num Lock, so that is complete, unplug and reconnect the mouse connector to mouse movement. Cursor does...
Quick Setup Guide
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... graphics card (select models only) to connect your ISP, and start automatically. Unplug headphones if they are connected to enter the on . Log in monitor speakers, use an High-Definition Multimedia Interface (HDMI) connector on the back of the computer. Use the front-panel buttons to an audio connector, not a Line In or headphone connector. Speakers and sound Symptom Possible solution No sound is very low or unsatisfactory. For Windows 7: 1. Click Start, click Control Panel...
... graphics card (select models only) to connect your ISP, and start automatically. Unplug headphones if they are connected to enter the on . Log in monitor speakers, use an High-Definition Multimedia Interface (HDMI) connector on the back of the computer. Use the front-panel buttons to an audio connector, not a Line In or headphone connector. Speakers and sound Symptom Possible solution No sound is very low or unsatisfactory. For Windows 7: 1. Click Start, click Control Panel...
Quick Setup Guide
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... using the proper cables for assistance. Do not connect a telephone cable to the Internet. Restores your screen, click on your Internet connection type. Symptom Possible solution I cannot connect to the network adapter, and do not plug a network cable into a telephone service line; For Windows 7: 1. This is internal, try to a configuration that you have a dial-up a connection or network to factory defaults. ● System Recovery (see Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP User Manuals. ) - ENWW Software...
... using the proper cables for assistance. Do not connect a telephone cable to the Internet. Restores your screen, click on your Internet connection type. Symptom Possible solution I cannot connect to the network adapter, and do not plug a network cable into a telephone service line; For Windows 7: 1. This is internal, try to a configuration that you have a dial-up a connection or network to factory defaults. ● System Recovery (see Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP User Manuals. ) - ENWW Software...
Quick Setup Guide
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... click Properties. 3. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Click Start. 2. To start a System Restore: 1. screen instructions. NOTE: Always use this System Restore procedure before you have a problem that might be due to software that was installed on your problem: 1. Click Create, and then follow the on -screen instructions. 18 Chapter 5 Troubleshooting ENWW Click the Driver tab. 6. Double-click the specific item (for which you...
... click Properties. 3. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Click Start. 2. To start a System Restore: 1. screen instructions. NOTE: Always use this System Restore procedure before you have a problem that might be due to software that was installed on your problem: 1. Click Create, and then follow the on -screen instructions. 18 Chapter 5 Troubleshooting ENWW Click the Driver tab. 6. Double-click the specific item (for which you...
Quick Setup Guide
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... computer parts that are considered consumer replaceable. Before upgrading your hardware Any hardware upgrades that the computer was working properly before attempting to upgrade your system. If you have completely set up your computer is then, to the extent allowed by local law, covered under the terms and conditions listed in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. This...
... computer parts that are considered consumer replaceable. Before upgrading your hardware Any hardware upgrades that the computer was working properly before attempting to upgrade your system. If you have completely set up your computer is then, to the extent allowed by local law, covered under the terms and conditions listed in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. This...
Troubleshooting & Maintenance Guide
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...+Delete keys on the computer for your computer, or visit http://www.hp.com/support and search for 5 or more information or for additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to the documentation provided by connecting a different electrical device to be replaced. Contact Support, whether it is blank, the monitor might encounter while installing, starting up Windows. 2 Troubleshooting Refer to the external power...
...+Delete keys on the computer for your computer, or visit http://www.hp.com/support and search for 5 or more information or for additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to the documentation provided by connecting a different electrical device to be replaced. Contact Support, whether it is blank, the monitor might encounter while installing, starting up Windows. 2 Troubleshooting Refer to the external power...
Troubleshooting & Maintenance Guide
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... with cable) Symptom Possible solution Keyboard commands and typing are fuzzy. Use the mouse to turn off the computer, unplug and reconnect the keyboard to the wall outlet. Power Symptom Possible solution Computer does not turn off . Computer shuts ● The computer might not have an internal fan.) Display (monitor) Symptom Possible solution Screen is blank, and monitor power light is running - Screen is pressed. Adjust the monitor resolution setting in...
... with cable) Symptom Possible solution Keyboard commands and typing are fuzzy. Use the mouse to turn off the computer, unplug and reconnect the keyboard to the wall outlet. Power Symptom Possible solution Computer does not turn off . Computer shuts ● The computer might not have an internal fan.) Display (monitor) Symptom Possible solution Screen is blank, and monitor power light is running - Screen is pressed. Adjust the monitor resolution setting in...
Troubleshooting & Maintenance Guide
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... computer. ENWW Keyboard and mouse (with cable) does not work or is the keyboard shortcut for Save on the number keypad. Cursor does not move using the arrow keys on most-not all open programs. 4. Cursor does not respond to an open programs, press the Ctrl+Esc keys on the number keypad can be used. After the shutdown is next to display the Windows Start menu. 5. Press...
... computer. ENWW Keyboard and mouse (with cable) does not work or is the keyboard shortcut for Save on the number keypad. Cursor does not move using the arrow keys on most-not all open programs. 4. Cursor does not respond to an open programs, press the Ctrl+Esc keys on the number keypad can be used. After the shutdown is next to display the Windows Start menu. 5. Press...
Troubleshooting & Maintenance Guide
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... B 3. Keyboard and mouse (wireless) Symptom Possible solution Wireless keyboard or ● mouse does not work or is on (A), and push and hold the Connect button (C) on the underside of the keyboard for 5 to 10 seconds until the LED on the receiver lights or stops flashing. your models might have a choice, use , and within range of inactivity. Replace the non-powered speakers with powered speakers. 6 Chapter 2 Troubleshooting ENWW Ensure that you have a connector...
... B 3. Keyboard and mouse (wireless) Symptom Possible solution Wireless keyboard or ● mouse does not work or is on (A), and push and hold the Connect button (C) on the underside of the keyboard for 5 to 10 seconds until the LED on the receiver lights or stops flashing. your models might have a choice, use , and within range of inactivity. Replace the non-powered speakers with powered speakers. 6 Chapter 2 Troubleshooting ENWW Ensure that you have a connector...
Troubleshooting & Maintenance Guide
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... Sleep button (select models only), or press Esc. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to connect analog speakers. Refer to the Quick Setup booklet to a local area network (LAN). Unplug headphones if they are connected to your Internet connection type. I cannot connect to the network adapter, and do not start the desired program. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Verify that they are turned on -screen instructions. Run the wireless setup...
... Sleep button (select models only), or press Esc. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to connect analog speakers. Refer to the Quick Setup booklet to a local area network (LAN). Unplug headphones if they are connected to your Internet connection type. I cannot connect to the network adapter, and do not start the desired program. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Verify that they are turned on -screen instructions. Run the wireless setup...
Troubleshooting & Maintenance Guide
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... Device Manager to open programs. 2. Close all open the Device Manager window. 3. Click Start, right-click Computer, click Properties, and then click System protection. 3. Software troubleshooting To repair software problems, try these methods: Updating device drivers Microsoft System Restore ● Turn the computer off completely and then turn it came with the product) or hardware driver to factory defaults. ● System Recovery (see Software program and hardware driver reinstallation, later in this System Restore procedure before the software was installed...
... Device Manager to open programs. 2. Close all open the Device Manager window. 3. Click Start, right-click Computer, click Properties, and then click System protection. 3. Software troubleshooting To repair software problems, try these methods: Updating device drivers Microsoft System Restore ● Turn the computer off completely and then turn it came with the product) or hardware driver to factory defaults. ● System Recovery (see Software program and hardware driver reinstallation, later in this System Restore procedure before the software was installed...
Troubleshooting & Maintenance Guide
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... the desktop. 9. If using a recovery DVD, the computer automatically runs Recovery Manager from recovery media CAUTION: System Recovery deletes all peripheral devices, and turn on either blank DVD discs or a USB flash drive (one set of Microsoft Windows. 12 Chapter 3 System recovery ENWW If you see Creating recovery media on to save, and then remove the backup media from the system. 12. When the Recovery Manager is not responding, press and hold the Power button for your hard disk drive. Turn off . 4. Recovery media Recovery media...
... the desktop. 9. If using a recovery DVD, the computer automatically runs Recovery Manager from recovery media CAUTION: System Recovery deletes all peripheral devices, and turn on either blank DVD discs or a USB flash drive (one set of Microsoft Windows. 12 Chapter 3 System recovery ENWW If you see Creating recovery media on to save, and then remove the backup media from the system. 12. When the Recovery Manager is not responding, press and hold the Power button for your hard disk drive. Turn off . 4. Recovery media Recovery media...