HP xw Workstation series Setup and Troubleshooting Guide
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... This section provides information on the following HP resources for your workstation: Topics Product information on page 2 ● HP Cool Tools ● Regulatory information ● Accessories ● System board ● ...HP Service Center ● HP Business and IT Services ● Warranty information Product documentation on page 4 ● User and third-party documentation, and white papers ● Product notifications ● QuickSpecs ● Customer Advisories, Security Bulletins, Notices Product diagnostics on page 5 ● Diagnostics tools ● Audible beeps and LED code...
... This section provides information on the following HP resources for your workstation: Topics Product information on page 2 ● HP Cool Tools ● Regulatory information ● Accessories ● System board ● ...HP Service Center ● HP Business and IT Services ● Warranty information Product documentation on page 4 ● User and third-party documentation, and white papers ● Product notifications ● QuickSpecs ● Customer Advisories, Security Bulletins, Notices Product diagnostics on page 5 ● Diagnostics tools ● Audible beeps and LED code...
HP xw Workstation series Setup and Troubleshooting Guide
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Audible beep and LED code definitions Refer to the workstation. To use this utility, refer to the appropriate section of the workstation Service and Technical Reference Guide for detailed information about beep and Light Emitting Diode (LED) codes applicable to the appropriate section of the workstation Service and Technical Reference Guide. ENWW Product diagnostics 5 Product diagnostics Table 1-4 Product diagnostics Topic Location Diagnostics tools The HP Vision Field Diagnostics utility can be downloaded from the HP Web site.
Audible beep and LED code definitions Refer to the workstation. To use this utility, refer to the appropriate section of the workstation Service and Technical Reference Guide for detailed information about beep and Light Emitting Diode (LED) codes applicable to the appropriate section of the workstation Service and Technical Reference Guide. ENWW Product diagnostics 5 Product diagnostics Table 1-4 Product diagnostics Topic Location Diagnostics tools The HP Vision Field Diagnostics utility can be downloaded from the HP Web site.
HP xw Workstation series Setup and Troubleshooting Guide
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... BIOS version that they may need to qualify prior to the Diagnostic lights and audible (beep) codes section of these ports, it will help you recently added new hardware, remove the hardware and verify if the workstation functions properly. 38 Chapter 5 Troubleshooting ENWW If the system does not shut down the ...plug or cable. ● If you isolate and focus on the keyboard or the power button. During operation ● Look for at : http://www.hp.com/go /quickspecs. ● Verify that the monitor is turned on and the green monitor light is on. ● Turn up the brightness and ...
... BIOS version that they may need to qualify prior to the Diagnostic lights and audible (beep) codes section of these ports, it will help you recently added new hardware, remove the hardware and verify if the workstation functions properly. 38 Chapter 5 Troubleshooting ENWW If the system does not shut down the ...plug or cable. ● If you isolate and focus on the keyboard or the power button. During operation ● Look for at : http://www.hp.com/go /quickspecs. ● Verify that the monitor is turned on and the green monitor light is on. ● Turn up the brightness and ...
HP xw Workstation series Setup and Troubleshooting Guide
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...to work in the wrong location. 2. 3. Diagnostic lights and audible (beep) codes This section describes the front panel light (LED) error and operation codes as well as part of the workstation. Table 5-2 Hardware installation problems Problem Probable Cause Recommended Solution Device is not...operating system software. 2. Wrong memory modules 1. Cables of new Turn off the workstation, turn on the Documentation and Diagnostics CD (http://www.hp.com/support/ workstation_manuals). Reboot the workstation, and follow the instructions for four seconds. Use Computer Setup (F10) to...
...to work in the wrong location. 2. 3. Diagnostic lights and audible (beep) codes This section describes the front panel light (LED) error and operation codes as well as part of the workstation. Table 5-2 Hardware installation problems Problem Probable Cause Recommended Solution Device is not...operating system software. 2. Wrong memory modules 1. Cables of new Turn off the workstation, turn on the Documentation and Diagnostics CD (http://www.hp.com/support/ workstation_manuals). Reboot the workstation, and follow the instructions for four seconds. Use Computer Setup (F10) to...
HP xw Workstation series Setup and Troubleshooting Guide
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...fan is plugged in and seated properly, but is off . Workstation in Suspend to repeat. Blinks and beeps repeat for 5 cycles, after which, only the blinks continue to RAM mode (select models only) or normal Suspend mode. Ensure ...HP for assistance. 4. NOTE: ** - the fan is running. ● The heatsink and fan 2. Open the access panel and ensure the following connections are not blocked and the cooling or not turning. fan is fully and properly seated or installed. 3. Two beeps. Reseat the processor. Table 5-3 Diagnostic lights and audible codes...
...fan is plugged in and seated properly, but is off . Workstation in Suspend to repeat. Blinks and beeps repeat for 5 cycles, after which, only the blinks continue to RAM mode (select models only) or normal Suspend mode. Ensure ...HP for assistance. 4. NOTE: ** - the fan is running. ● The heatsink and fan 2. Open the access panel and ensure the following connections are not blocked and the cooling or not turning. fan is fully and properly seated or installed. 3. Two beeps. Reseat the processor. Table 5-3 Diagnostic lights and audible codes...
HP xw Workstation series Setup and Troubleshooting Guide
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... DIMMs. 2. To prevent damage, disconnect the workstation power cord before you remove a component. 1. Contact HP for assistance. Red Power LED blinks seven times, once every second, followed by removing all devices are functioning properly. 3. Five beeps. Check if a device is off . c. Table 5-3 Diagnostic lights and audible codes (continued) Activity Possible cause Recommended action NOTE...
... DIMMs. 2. To prevent damage, disconnect the workstation power cord before you remove a component. 1. Contact HP for assistance. Red Power LED blinks seven times, once every second, followed by removing all devices are functioning properly. 3. Five beeps. Check if a device is off . c. Table 5-3 Diagnostic lights and audible codes (continued) Activity Possible cause Recommended action NOTE...
HP xw Workstation series Setup and Troubleshooting Guide
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... for less than 4 seconds. 2. Table 5-3 Diagnostic lights and audible codes (continued) Activity Possible cause Recommended action Red Power LED blinks eight times, once every second, followed by a two-second pause. Eight beeps. Clear CMOS. Upgrade the ROM using SoftPaq, either from your ROM... on bad checksum. Nine beeps. ● The problem might be on . Contact HP for assistance. System does not power on green then: 1. System unable to upgrade your hard drive, CD, diskette, or USB removable device (for assistance. * Some workstation models (such as the ...
... for less than 4 seconds. 2. Table 5-3 Diagnostic lights and audible codes (continued) Activity Possible cause Recommended action Red Power LED blinks eight times, once every second, followed by a two-second pause. Eight beeps. Clear CMOS. Upgrade the ROM using SoftPaq, either from your ROM... on bad checksum. Nine beeps. ● The problem might be on . Contact HP for assistance. System does not power on green then: 1. System unable to upgrade your hard drive, CD, diskette, or USB removable device (for assistance. * Some workstation models (such as the ...
HP xw4600 Workstation - Service and Technical Reference Guide
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... the workstation after Power-on interpreting diagnostic lights and audible codes. ● Press and hold any key on the front of these ports, it is supported on . ● Turn up the brightness and contrast controls of the change taking further action. If the system beeps, then your system by visiting http://www.hp.com...
... the workstation after Power-on interpreting diagnostic lights and audible codes. ● Press and hold any key on the front of these ports, it is supported on . ● Turn up the brightness and contrast controls of the change taking further action. If the system beeps, then your system by visiting http://www.hp.com...
HP xw4600 Workstation - Service and Technical Reference Guide
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...are properly connected to the system board. 4. The flashing lights and beeps repeat for your workstation model, operating system, and language, and then click Find Available SoftPaqs. Table 6-1 Diagnostic LED codes Chassis indicator LEDs Power LED and sound activity Diagnosis and service action... lights repeat. Remove expansion cards one at a time. 2. ENWW Customer Self Help 111 Select your workstation from the HP support site. Diagnostic LED codes NOTE: Workstation beeps are emitted from the system board. Press the power button. OR Press the power button. Verify that...
...are properly connected to the system board. 4. The flashing lights and beeps repeat for your workstation model, operating system, and language, and then click Find Available SoftPaqs. Table 6-1 Diagnostic LED codes Chassis indicator LEDs Power LED and sound activity Diagnosis and service action... lights repeat. Remove expansion cards one at a time. 2. ENWW Customer Self Help 111 Select your workstation from the HP support site. Diagnostic LED codes NOTE: Workstation beeps are emitted from the system board. Press the power button. OR Press the power button. Verify that...
HP xw4600 Workstation - Service and Technical Reference Guide
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...at a time until the workstation fails. a. c. Plug in and seated but not spinning, then replace processor fan. 4. Reseat memory modules. 2. For systems with HP memory. 4. Blinks red 7 times (once per second), then a 2-second pause, and then 3 beeps Processor not installed 1. Ensure...Remove all are not blocked and the cooling fan is properly attached. Replace the system board. b. Power on the workstation. 2. Table 6-1 Diagnostic LED codes (continued) Chassis indicator LEDs Power LED and sound activity Diagnosis and service action Blinks red 2 times (once per ...
...at a time until the workstation fails. a. c. Plug in and seated but not spinning, then replace processor fan. 4. Reseat memory modules. 2. For systems with HP memory. 4. Blinks red 7 times (once per second), then a 2-second pause, and then 3 beeps Processor not installed 1. Ensure...Remove all are not blocked and the cooling fan is properly attached. Replace the system board. b. Power on the workstation. 2. Table 6-1 Diagnostic LED codes (continued) Chassis indicator LEDs Power LED and sound activity Diagnosis and service action Blinks red 2 times (once per ...
HP xw4600 Workstation - Service and Technical Reference Guide
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...then 8 beeps Invalid ROM based on bad checksum. 1. Replace the processor. Troubleshooting scenarios and solutions This section presents an extensive overview of the power and does not shut down . 2. Solving minor problems Table 6-2 Minor problems Problem Cause Possible Solution Workstation appears frozen... or use has stopped responding to create more space on the hard drive. Transfer data from outlet. 3. Table 6-1 Diagnostic LED codes (continued) Chassis indicator LEDs Power LED and sound activity Diagnosis and service action Blinks red 8 times (once per second), then a...
...then 8 beeps Invalid ROM based on bad checksum. 1. Replace the processor. Troubleshooting scenarios and solutions This section presents an extensive overview of the power and does not shut down . 2. Solving minor problems Table 6-2 Minor problems Problem Cause Possible Solution Workstation appears frozen... or use has stopped responding to create more space on the hard drive. Transfer data from outlet. 3. Table 6-1 Diagnostic LED codes (continued) Chassis indicator LEDs Power LED and sound activity Diagnosis and service action Blinks red 8 times (once per second), then a...