Support Telephone Numbers
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... Definitions Commercial PSG: Business Notebooks, Business PCs, Handheld Devices, Workstations, Blades, Thin Clients, Point-of Warranty) Relational: Extended Warranty (HP Care Pack, Contract) Comm: Commercial product Support (see http://welcome.hp.com/country/us/en/wwcontact_us.html?jumpid=re g_R1002_USEN. Other European,... Middle Eastern, and African countries provide HP support through Service Partner(s). Contact HP Worldwide For up-to-date contact information, see above specified) Cons: Consumer IPG & PSG Product...
... Definitions Commercial PSG: Business Notebooks, Business PCs, Handheld Devices, Workstations, Blades, Thin Clients, Point-of Warranty) Relational: Extended Warranty (HP Care Pack, Contract) Comm: Commercial product Support (see http://welcome.hp.com/country/us/en/wwcontact_us.html?jumpid=re g_R1002_USEN. Other European,... Middle Eastern, and African countries provide HP support through Service Partner(s). Contact HP Worldwide For up-to-date contact information, see above specified) Cons: Consumer IPG & PSG Product...
HP xw and Z Series Workstations - Windows Vista Business downgrade FAQ
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...software after downgrading to customers who have installed the downgrade? Windows Vista downgrade FAQ HP Z Workstation and HP xw Workstation series This document provides answers to use Microsoft XP™ Professional as your workstation was purchased with Windows Vista Business, and operating system restore media was not ... install the downgrade software? Can I get the CD to migrate. the prompts. If I still obtain an XP recovery CD from my workstation HP Backup and Recovery manager, can ship Windows XP Professional (32 or 64-bit) or Windows Vista (32 or 64-bit) operating system...
...software after downgrading to customers who have installed the downgrade? Windows Vista downgrade FAQ HP Z Workstation and HP xw Workstation series This document provides answers to use Microsoft XP™ Professional as your workstation was purchased with Windows Vista Business, and operating system restore media was not ... install the downgrade software? Can I get the CD to migrate. the prompts. If I still obtain an XP recovery CD from my workstation HP Backup and Recovery manager, can ship Windows XP Professional (32 or 64-bit) or Windows Vista (32 or 64-bit) operating system...
HP xw series Workstations - Quick Reference Card
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...to your product in the box. and Canada, call 1-800-334-5144 For technical support options, see www.hp.com/support/warranty-lookuptool. HP xw Workstation series Quick Reference Card Hewlett-Packard is not provided in printed format, you may request a printed copy from... Troubleshoot a Problem (Self-Help Documents) For the latest Diagnostics Utility, see www.hp.com/go/workstationsupport. See www.hp.com/go /workstationsupport, select your model, and then look for purchasing an HP Workstation! Box 200, Alexandra Post Office, Singapore 911507 Please include your product name, warranty ...
...to your product in the box. and Canada, call 1-800-334-5144 For technical support options, see www.hp.com/support/warranty-lookuptool. HP xw Workstation series Quick Reference Card Hewlett-Packard is not provided in printed format, you may request a printed copy from... Troubleshoot a Problem (Self-Help Documents) For the latest Diagnostics Utility, see www.hp.com/go/workstationsupport. See www.hp.com/go /workstationsupport, select your model, and then look for purchasing an HP Workstation! Box 200, Alexandra Post Office, Singapore 911507 Please include your product name, warranty ...
HP xw series Workstations - Quick Reference Card
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...product. To reduce the risk of Microsoft Corporation. If a product is shipped in a grounded (earthed) outlet that is easily accessible at www.hp.com/ergo and/or on the Web at all times. - Third edition, February 2010 © 2007-2010 Hewlett Packard Development Company, L.P. Printed...for computer users, and provides important electrical and mechanical safety information. Warnings Observe the following warnings when setting up and using the workstation: WARNING! Disconnect power from the equipment by two persons to product weight. , the product must always be lifted by unplugging ...
...product. To reduce the risk of Microsoft Corporation. If a product is shipped in a grounded (earthed) outlet that is easily accessible at www.hp.com/ergo and/or on the Web at all times. - Third edition, February 2010 © 2007-2010 Hewlett Packard Development Company, L.P. Printed...for computer users, and provides important electrical and mechanical safety information. Warnings Observe the following warnings when setting up and using the workstation: WARNING! Disconnect power from the equipment by two persons to product weight. , the product must always be lifted by unplugging ...
HP xw series Workstations - Quick Reference Card (Arabic version)
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HP xw Workstation Hewlett-Packard HP Workstation www.hp.com/support/workstation_manuals Setup and Troubleshooting Guide • ) Service and Technical Reference Guide Accessory Installation Instructions;9824 • ) White Papers HP Documentation and Diagnostics Microsoft Windows Start All Programs Documentation Linux HP www.hp.com/go/workstationsupport ...
HP xw Workstation Hewlett-Packard HP Workstation www.hp.com/support/workstation_manuals Setup and Troubleshooting Guide • ) Service and Technical Reference Guide Accessory Installation Instructions;9824 • ) White Papers HP Documentation and Diagnostics Microsoft Windows Start All Programs Documentation Linux HP www.hp.com/go/workstationsupport ...
HP xw Workstation series Setup and Troubleshooting Guide
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HP xw Workstation series Setup and Troubleshooting Guide
HP xw Workstation series Setup and Troubleshooting Guide
HP xw Workstation series Setup and Troubleshooting Guide
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...upgrading device drivers 15 Transferring files and settings to your Windows workstation 15 Setting up Red Hat Enterprise Linux 16 Installing with the HP driver CD 16 Installing and customizing Red Hat-enabled workstations 17 Verifying hardware compatibility 17 Setting up Novell SLED ...17 ...Updating the workstation ...17 Updating the workstation after first boot 17 Upgrading the BIOS ...17 ...
...upgrading device drivers 15 Transferring files and settings to your Windows workstation 15 Setting up Red Hat Enterprise Linux 16 Installing with the HP driver CD 16 Installing and customizing Red Hat-enabled workstations 17 Verifying hardware compatibility 17 Setting up Novell SLED ...17 ...Updating the workstation ...17 Updating the workstation after first boot 17 Upgrading the BIOS ...17 ...
HP xw Workstation series Setup and Troubleshooting Guide
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... ...24 Creating restore media ...24 5 Troubleshooting ...26 Self-troubleshooting with HP Vision Diagnostics 26 Overview ...27 Downloading and accessing HP Vision Diagnostics 28 Accessing HP Vision Diagnostics on the workstation 29 Creating and using a bootable USB key 29 Creating and using a... tab ...34 Help tab ...35 Saving and printing information in HP Vision Diagnostics 36 Self-troubleshooting with HP Insight Diagnostics (only available for the HP xw9400 Workstation) ...36 HP troubleshooting resources and tools 36 HP Help and Support Center 36 E-support ...36 Troubleshooting a problem...
... ...24 Creating restore media ...24 5 Troubleshooting ...26 Self-troubleshooting with HP Vision Diagnostics 26 Overview ...27 Downloading and accessing HP Vision Diagnostics 28 Accessing HP Vision Diagnostics on the workstation 29 Creating and using a bootable USB key 29 Creating and using a... tab ...34 Help tab ...35 Saving and printing information in HP Vision Diagnostics 36 Self-troubleshooting with HP Insight Diagnostics (only available for the HP xw9400 Workstation) ...36 HP troubleshooting resources and tools 36 HP Help and Support Center 36 E-support ...36 Troubleshooting a problem...
HP xw Workstation series Setup and Troubleshooting Guide
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... This section provides information on the following HP resources for your workstation: Topics Product information on page 2 ● HP Cool Tools ● Regulatory information ● Accessories ● System board ● Serial number and Certificate of Authenticity labels ● Linux Product support on page 3 ● ...
... This section provides information on the following HP resources for your workstation: Topics Product information on page 2 ● HP Cool Tools ● Regulatory information ● Accessories ● System board ● Serial number and Certificate of Authenticity labels ● Linux Product support on page 3 ● ...
HP xw Workstation series Setup and Troubleshooting Guide
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... on the desktop, or ● Open the HP Cool Tools folder by selecting Start > All Programs > HP Cool Tools. Accessories For complete and current information on HP workstations, seehttp://www.hp.com/linux/. 2 Chapter 1 Locating HP resources ENWW Serial number and Certificate of Authenticity (COA...the top or side panel near the serial number label. Product information Table 1-1 Product information Topic Location HP Cool Tools Most HP Microsoft Windows workstations are preloaded with additional software that may enhance system performance. Additionally, a number of the unit. You...
... on the desktop, or ● Open the HP Cool Tools folder by selecting Start > All Programs > HP Cool Tools. Accessories For complete and current information on HP workstations, seehttp://www.hp.com/linux/. 2 Chapter 1 Locating HP resources ENWW Serial number and Certificate of Authenticity (COA...the top or side panel near the serial number label. Product information Table 1-1 Product information Topic Location HP Cool Tools Most HP Microsoft Windows workstations are preloaded with additional software that may enhance system performance. Additionally, a number of the unit. You...
HP xw Workstation series Setup and Troubleshooting Guide
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... of all worldwide technical support phone numbers, see http://www.hp.com/go/workstationsupport. For a listing of information you call technical support, refer to have available before you need to the workstation Service and Technical Reference Guide for IT professionals. To locate an... existing Care Pack, seehttp://www.hp.com/go /bizsupport. To extend a standard product warranty, seehttp://www.hp.com/hps/carepack. Product support Table 1-2 Product support...
... of all worldwide technical support phone numbers, see http://www.hp.com/go/workstationsupport. For a listing of information you call technical support, refer to have available before you need to the workstation Service and Technical Reference Guide for IT professionals. To locate an... existing Care Pack, seehttp://www.hp.com/go /bizsupport. To extend a standard product warranty, seehttp://www.hp.com/hps/carepack. Product support Table 1-2 Product support...
HP xw Workstation series Setup and Troubleshooting Guide
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.../. From the Resources section, select See more . Product notifications Subscriber's Choice is an HP program that allows you to sign up at http://www.hp.com/go /bizsupport/. Workstation QuickSpecs The Product Bulletin contains QuickSpecs for HP Workstations. To access the QuickSpecs, seehttp://www.hp.com/go /workstationsupport. 2. Customer advisories and product change notifications (PCNs), the...
.../. From the Resources section, select See more . Product notifications Subscriber's Choice is an HP program that allows you to sign up at http://www.hp.com/go /bizsupport/. Workstation QuickSpecs The Product Bulletin contains QuickSpecs for HP Workstations. To access the QuickSpecs, seehttp://www.hp.com/go /workstationsupport. 2. Customer advisories and product change notifications (PCNs), the...
HP xw Workstation series Setup and Troubleshooting Guide
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ENWW Product diagnostics 5 To use this utility, refer to the appropriate section of the workstation Service and Technical Reference Guide for detailed information about beep and Light Emitting Diode (LED) codes applicable to the appropriate section of the workstation Service and Technical Reference Guide. Audible beep and LED code definitions Refer to the workstation. Product diagnostics Table 1-4 Product diagnostics Topic Location Diagnostics tools The HP Vision Field Diagnostics utility can be downloaded from the HP Web site.
ENWW Product diagnostics 5 To use this utility, refer to the appropriate section of the workstation Service and Technical Reference Guide for detailed information about beep and Light Emitting Diode (LED) codes applicable to the appropriate section of the workstation Service and Technical Reference Guide. Audible beep and LED code definitions Refer to the workstation. Product diagnostics Table 1-4 Product diagnostics Topic Location Diagnostics tools The HP Vision Field Diagnostics utility can be downloaded from the HP Web site.
HP xw Workstation series Setup and Troubleshooting Guide
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Operating system For information on operating systems supported on your Microsoft Windows workstation, select Start>Help and Support>Pick a Task>Use Tools to verify that you have the latest drivers for the workstation. Product updates Table 1-5 Product updates Topic Location Software, BIOS, and driver updates See http://www.hp.com/go /wsos. 6 Chapter 1 Locating HP resources ENWW To locate the current workstation BIOS on HP workstations, see http://www.hp.com/go /workstationsupport to view...>Tools>My Computer Information>View general system information....
Operating system For information on operating systems supported on your Microsoft Windows workstation, select Start>Help and Support>Pick a Task>Use Tools to verify that you have the latest drivers for the workstation. Product updates Table 1-5 Product updates Topic Location Software, BIOS, and driver updates See http://www.hp.com/go /wsos. 6 Chapter 1 Locating HP resources ENWW To locate the current workstation BIOS on HP workstations, see http://www.hp.com/go /workstationsupport to view...>Tools>My Computer Information>View general system information....
HP xw Workstation series Setup and Troubleshooting Guide
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... (see Table 2-2). Do not disable the power cord grounding plug. ENWW Quick setup 7 2 Setting up the Hardware This chapter provides information on your HP Workstation, visit http://www.hp.com/go/workstationsupport. Quick setup WARNING! Alternatively, connect the mouse and keyboard to the instructions included with the device. The grounding plug is easily...
... (see Table 2-2). Do not disable the power cord grounding plug. ENWW Quick setup 7 2 Setting up the Hardware This chapter provides information on your HP Workstation, visit http://www.hp.com/go/workstationsupport. Quick setup WARNING! Alternatively, connect the mouse and keyboard to the instructions included with the device. The grounding plug is easily...
HP xw Workstation series Setup and Troubleshooting Guide
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...) will be port #1; For cabinet installation, ensure adequate cabinet ventilation and ensure that is very important. After unpacking your workstation. Connect the workstation monitors, as follows: ● If your system is relatively cool with two DVI output receptacles (see Table 2-2), use ...an appropriate adapter to your HP Workstation, locate an accessible workspace to set up the Hardware ENWW Provide at least 6 inches of clearance at the front and back of the workstation. NOTE: On a system with a DMS-59 output receptacle ...
...) will be port #1; For cabinet installation, ensure adequate cabinet ventilation and ensure that is very important. After unpacking your workstation. Connect the workstation monitors, as follows: ● If your system is relatively cool with two DVI output receptacles (see Table 2-2), use ...an appropriate adapter to your HP Workstation, locate an accessible workspace to set up the Hardware ENWW Provide at least 6 inches of clearance at the front and back of the workstation. NOTE: On a system with a DMS-59 output receptacle ...
HP xw Workstation series Setup and Troubleshooting Guide
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...of the unit. ● Never restrict the incoming or outgoing airflow of Authentication (COA) label (2) (for assistance. The COA label is generally located on workstation front and rear panel controls and components. In general, the serial number labels can be found on the top panel or on page 20. Keep...the side of the unit and at the rear of the unit near the serial number label. ENWW Front and rear panel components 9 Figure 2-2 Workstation ventilation Each HP Workstation has two unique serial number labels (1) and a Certificate of the computer by blocking any vents or air intakes.
...of the unit. ● Never restrict the incoming or outgoing airflow of Authentication (COA) label (2) (for assistance. The COA label is generally located on workstation front and rear panel controls and components. In general, the serial number labels can be found on the top panel or on page 20. Keep...the side of the unit and at the rear of the unit near the serial number label. ENWW Front and rear panel components 9 Figure 2-2 Workstation ventilation Each HP Workstation has two unique serial number labels (1) and a Certificate of the computer by blocking any vents or air intakes.
HP xw Workstation series Setup and Troubleshooting Guide
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Your HP workstation might look different. Front panel components Figure 2-3 is for specific front panel component information. 10 Chapter 2 Setting up the Hardware ENWW Figure 2-3 Workstation series front panel examples xw4000 Series xw6000 Series xw8000/xw9000 Series Table 2-1 Front panel component examples* Item Symbol Description 1 Optical drive Item ... light 4 IEEE-1394a connector 9 Power button 5 Microphone connector 10 Power on light * Refer to the Service and Technical Reference Guide for your workstation for reference only, and shows examples of different...
Your HP workstation might look different. Front panel components Figure 2-3 is for specific front panel component information. 10 Chapter 2 Setting up the Hardware ENWW Figure 2-3 Workstation series front panel examples xw4000 Series xw6000 Series xw8000/xw9000 Series Table 2-1 Front panel component examples* Item Symbol Description 1 Optical drive Item ... light 4 IEEE-1394a connector 9 Power button 5 Microphone connector 10 Power on light * Refer to the Service and Technical Reference Guide for your workstation for reference only, and shows examples of different...
HP xw Workstation series Setup and Troubleshooting Guide
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... all workstations. Your HP workstation has some combination of rear panel connectors that might be located on all workstations. 5 USB 2.0 ports 14 6 Serial connector 15 Symbol Description Audio line-out connector Audio line-in connector DVI DVI-D Monitor Connector NOTE: Your workstation might ...green) 12 NOTE: Might not be available on all workstations. 4 PS/2 Keyboard connector (purple) 13 NOTE: Might not be available on all workstations. Mini SAS Connector NOTE: Might not be available on all workstations. ENWW Front and rear panel components 11 IEEE-1394a ...
... all workstations. Your HP workstation has some combination of rear panel connectors that might be located on all workstations. 5 USB 2.0 ports 14 6 Serial connector 15 Symbol Description Audio line-out connector Audio line-in connector DVI DVI-D Monitor Connector NOTE: Your workstation might ...green) 12 NOTE: Might not be available on all workstations. 4 PS/2 Keyboard connector (purple) 13 NOTE: Might not be available on all workstations. Mini SAS Connector NOTE: Might not be available on all workstations. ENWW Front and rear panel components 11 IEEE-1394a ...
HP xw Workstation series Setup and Troubleshooting Guide
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...opening Cable lock slot Padlock loop xw8000/xw9000 Series 12 Chapter 2 Setting up the Hardware ENWW Your workstation has some combination of these components, depending upon workstation model and configuration. Table 2-2 Rear panel connector and control description (continued) Item Symbol Description Item ... 7 RJ-45 network connector 16 SAS Connector NOTE: Might not be available on all workstations. 8 Parallel connector * 17 DMS-59 high density graphics NOTE: Might not be available on all workstations. 9 SVGA Monitor Connector * Refer to assist you in connecting your...
...opening Cable lock slot Padlock loop xw8000/xw9000 Series 12 Chapter 2 Setting up the Hardware ENWW Your workstation has some combination of these components, depending upon workstation model and configuration. Table 2-2 Rear panel connector and control description (continued) Item Symbol Description Item ... 7 RJ-45 network connector 16 SAS Connector NOTE: Might not be available on all workstations. 8 Parallel connector * 17 DMS-59 high density graphics NOTE: Might not be available on all workstations. 9 SVGA Monitor Connector * Refer to assist you in connecting your...