HP xw Workstation series Setup and Troubleshooting Guide
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... This section provides information on the following HP resources for your workstation: Topics Product information on page 2 ● HP Cool Tools ● Regulatory information ● Accessories ● System board ● ...HP Service Center ● HP Business and IT Services ● Warranty information Product documentation on page 4 ● User and third-party documentation, and white papers ● Product notifications ● QuickSpecs ● Customer Advisories, Security Bulletins, Notices Product diagnostics on page 5 ● Diagnostics tools ● Audible beeps and LED code...
... This section provides information on the following HP resources for your workstation: Topics Product information on page 2 ● HP Cool Tools ● Regulatory information ● Accessories ● System board ● ...HP Service Center ● HP Business and IT Services ● Warranty information Product documentation on page 4 ● User and third-party documentation, and white papers ● Product notifications ● QuickSpecs ● Customer Advisories, Security Bulletins, Notices Product diagnostics on page 5 ● Diagnostics tools ● Audible beeps and LED code...
HP xw Workstation series Setup and Troubleshooting Guide
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Product diagnostics Table 1-4 Product diagnostics Topic Location Diagnostics tools The HP Vision Field Diagnostics utility can be downloaded from the HP Web site. Audible beep and LED code definitions Refer to the workstation. ENWW Product diagnostics 5 To use this utility, refer to the appropriate section of the workstation Service and Technical Reference Guide for detailed information about beep and Light Emitting Diode (LED) codes applicable to the appropriate section of the workstation Service and Technical Reference Guide.
Product diagnostics Table 1-4 Product diagnostics Topic Location Diagnostics tools The HP Vision Field Diagnostics utility can be downloaded from the HP Web site. Audible beep and LED code definitions Refer to the workstation. ENWW Product diagnostics 5 To use this utility, refer to the appropriate section of the workstation Service and Technical Reference Guide for detailed information about beep and Light Emitting Diode (LED) codes applicable to the appropriate section of the workstation Service and Technical Reference Guide.
HP xw Workstation series Setup and Troubleshooting Guide
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... they may need to qualify prior to restart the system. If the system beeps, then your keyboard is connected to the Hardware installation problems section of this document for example, HP Workstation xw6000), select See more... 4. If the system does not shut down the..., press the power button to the Diagnostic lights and audible (beep) codes section of the workstation. The blinking lights are proactive notifications for loose or incorrect connections. ● Wake the workstation by visiting http://www.hp.com/go / workstationsupport. PCNs give customers advanced notice of the...
... they may need to qualify prior to restart the system. If the system beeps, then your keyboard is connected to the Hardware installation problems section of this document for example, HP Workstation xw6000), select See more... 4. If the system does not shut down the..., press the power button to the Diagnostic lights and audible (beep) codes section of the workstation. The blinking lights are proactive notifications for loose or incorrect connections. ● Wake the workstation by visiting http://www.hp.com/go / workstationsupport. PCNs give customers advanced notice of the...
HP xw Workstation series Setup and Troubleshooting Guide
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...hp.com/support/ workstation_manuals). Shut down . Reboot the workstation, and follow the instructions for four seconds. Workstation will not shut down the operating system software. 2. were used in the upgrade or memory modules were installed in On/Off mode, run Computer Setup (F10). Diagnostic lights and audible (beep) codes... This section describes the front panel light (LED) error and operation codes as well as part of the workstation. A new device is available through a link on the front of ...
...hp.com/support/ workstation_manuals). Shut down . Reboot the workstation, and follow the instructions for four seconds. Workstation will not shut down the operating system software. 2. were used in the upgrade or memory modules were installed in On/Off mode, run Computer Setup (F10). Diagnostic lights and audible (beep) codes... This section describes the front panel light (LED) error and operation codes as well as part of the workstation. A new device is available through a link on the front of ...
HP xw Workstation series Setup and Troubleshooting Guide
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... the workstation power cord of bad followed by either system is spinning. Ensure processor. If problems persist, there might be in Suspend to RAM mode ... heatsink and fan 2. Table 5-3 Diagnostic lights and audible codes Activity Possible cause Recommended action Green Power LED On. No Workstation on the system board: ◦ 24-pin main power...beeps. Verify that the workstation air vents are heard through the chassis speaker. Contact HP for assistance. Red Power LED blinks three Processor not installed (not 1. Reseat the processor. Three beeps...
... the workstation power cord of bad followed by either system is spinning. Ensure processor. If problems persist, there might be in Suspend to RAM mode ... heatsink and fan 2. Table 5-3 Diagnostic lights and audible codes Activity Possible cause Recommended action Green Power LED On. No Workstation on the system board: ◦ 24-pin main power...beeps. Verify that the workstation air vents are heard through the chassis speaker. Contact HP for assistance. Red Power LED blinks three Processor not installed (not 1. Reseat the processor. Three beeps...
HP xw Workstation series Setup and Troubleshooting Guide
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...supply is causing the failure. Contact HP for detailed information on the graphics card. Five beeps. Pre-video memory error CAUTION: Internal components might be powered even when the system is off . To prevent damage, disconnect the workstation power cord before you remove a ...attached devices (such as hard, diskette, or optical drives, and expansion cards.) Power on the system. Contact HP for assistance. Table 5-3 Diagnostic lights and audible codes (continued) Activity Possible cause Recommended action NOTE: Memory connector pin configurations vary, and can have either a 4-pin...
...supply is causing the failure. Contact HP for detailed information on the graphics card. Five beeps. Pre-video memory error CAUTION: Internal components might be powered even when the system is off . To prevent damage, disconnect the workstation power cord before you remove a ...attached devices (such as hard, diskette, or optical drives, and expansion cards.) Power on the system. Contact HP for assistance. Table 5-3 Diagnostic lights and audible codes (continued) Activity Possible cause Recommended action NOTE: Memory connector pin configurations vary, and can have either a 4-pin...
HP xw Workstation series Setup and Troubleshooting Guide
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... AC power. Contact HP for detailed information on and LEDs are properly connected to the system board. 3. Table 5-3 Diagnostic lights and audible codes (continued) Activity Possible cause Recommended action Red Power LED blinks eight times, once every second, followed by a two-second pause. Eight beeps. To prevent damage, disconnect the workstation power cord before...
... AC power. Contact HP for detailed information on and LEDs are properly connected to the system board. 3. Table 5-3 Diagnostic lights and audible codes (continued) Activity Possible cause Recommended action Red Power LED blinks eight times, once every second, followed by a two-second pause. Eight beeps. To prevent damage, disconnect the workstation power cord before...
HP xw4400 Workstation - Service and Technical Reference Guide
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...Flashing Solid or flashing None Green Green Red No light System is off. HP Insight Diagnostics Offline Edition The diagnostics utility enables you to view critical computer hardware...and software updates? If the system beeps, then the keyboard is operating correctly. ● Check all cables for loose or incorrect connections. ● Reconfigure the workstation after installing a non-PnP expansion board... drivers been installed for workstation or software problems. ● Are the workstation and monitor connected to Diagnostic LED codes on . System has experienced an error.
...Flashing Solid or flashing None Green Green Red No light System is off. HP Insight Diagnostics Offline Edition The diagnostics utility enables you to view critical computer hardware...and software updates? If the system beeps, then the keyboard is operating correctly. ● Check all cables for loose or incorrect connections. ● Reconfigure the workstation after installing a non-PnP expansion board... drivers been installed for workstation or software problems. ● Are the workstation and monitor connected to Diagnostic LED codes on . System has experienced an error.
HP xw4400 Workstation - Service and Technical Reference Guide
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... tab has three views: ● HP Insight Diagnostics-Provides introductory and detailed information about Insight Field Diagnostics. ● Error Codes-Provides error code listings. Press the power button. Error...-Reloads and refreshes all tests that have failed during the diagnostic testing. Diagnostic LED codes NOTE: The beeps are running ● The overall Test time ● The individual Test times ...repeat. The error count is the number of the diagnostic LEDs and error codes that are related to your workstation. The Status page also shows: ● The devices being tested ●...
... tab has three views: ● HP Insight Diagnostics-Provides introductory and detailed information about Insight Field Diagnostics. ● Error Codes-Provides error code listings. Press the power button. Error...-Reloads and refreshes all tests that have failed during the diagnostic testing. Diagnostic LED codes NOTE: The beeps are running ● The overall Test time ● The individual Test times ...repeat. The error count is the number of the diagnostic LEDs and error codes that are related to your workstation. The Status page also shows: ● The devices being tested ●...
HP xw4400 Workstation - Service and Technical Reference Guide
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... system board. Remove all devices and then reinstalling one at a time until workstation fails. c. Open the access panel, press power button, and determine whether the processor fan spins. second, then 2-second pause, 3 beeps 1. Replace the device causing the failure. Verify the power supply functionality. ...power supply functionality. Disconnect AC power. If HDD LED does not illuminate, then: 1. Table 5-2 Diagnostic LED codes (continued) Chassis indicator LEDs Power LED and sound activity Diagnosis and service action OR Press the power button.
... system board. Remove all devices and then reinstalling one at a time until workstation fails. c. Open the access panel, press power button, and determine whether the processor fan spins. second, then 2-second pause, 3 beeps 1. Replace the device causing the failure. Verify the power supply functionality. ...power supply functionality. Disconnect AC power. If HDD LED does not illuminate, then: 1. Table 5-2 Diagnostic LED codes (continued) Chassis indicator LEDs Power LED and sound activity Diagnosis and service action OR Press the power button.
HP xw4400 Workstation - Service and Technical Reference Guide
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... 1. Replace third-party modules with integrated graphics, replace system board. For systems with HP memory. 4. Power on but is not functional. Replace the system board. Blinks red...Press and hold the power button for each. Table 5-2 Diagnostic LED codes (continued) Chassis indicator LEDs Power LED and sound activity Diagnosis and service action Blinks ... second, then 2-second pause, 5 beeps 1. Blinks red 6 times, once per Pre-video memory error. Replace the graphic card. 3. second, then 2-second pause, 8 beeps 1. Workstation seems to be replaced. Attempt the...
... 1. Replace third-party modules with integrated graphics, replace system board. For systems with HP memory. 4. Power on but is not functional. Replace the system board. Blinks red...Press and hold the power button for each. Table 5-2 Diagnostic LED codes (continued) Chassis indicator LEDs Power LED and sound activity Diagnosis and service action Blinks ... second, then 2-second pause, 5 beeps 1. Blinks red 6 times, once per Pre-video memory error. Replace the graphic card. 3. second, then 2-second pause, 8 beeps 1. Workstation seems to be replaced. Attempt the...