Limited Warranty and Support Guide
Page 11
.... Go to Get Help Follow These Steps When You Need Help 1 Check the setup poster and product documentation for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. Click Start, and then click... advice for fast resolutions. The Help and Support Center provides useful troubleshooting information and includes the following: • E-mail support. • HP Real Time Chat with qualified support specialists. • Support phone numbers. 3 If you think you have a hardware issue, before calling the...
.... Go to Get Help Follow These Steps When You Need Help 1 Check the setup poster and product documentation for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. Click Start, and then click... advice for fast resolutions. The Help and Support Center provides useful troubleshooting information and includes the following: • E-mail support. • HP Real Time Chat with qualified support specialists. • Support phone numbers. 3 If you think you have a hardware issue, before calling the...
Limited Warranty and Support Guide - Refurbished
Page 11
... Center provides useful troubleshooting information and includes the following: • Link to : http://www.hp.com/support for help : 1 Check the setup poster and product documentation for product information, driver updates, troubleshooting, and much more. Visit us at : 1-866-408-5408 When you call... HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week in English, Spanish (U.S. ...
... Center provides useful troubleshooting information and includes the following: • Link to : http://www.hp.com/support for help : 1 Check the setup poster and product documentation for product information, driver updates, troubleshooting, and much more. Visit us at : 1-866-408-5408 When you call... HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week in English, Spanish (U.S. ...
Getting Started Guide
Page 7
...; Troubleshoot the most 1. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer. Visit http://www.hp.com/supportvideos (English only) ● Use the computer. ● Connect to use the Help and...
...; Troubleshoot the most 1. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer. Visit http://www.hp.com/supportvideos (English only) ● Use the computer. ● Connect to use the Help and...
Getting Started Guide
Page 10
... Guide for additional printed details or updates. 5. c. d. f. h. Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. Protecting your computer Computer risk Computer feature Unauthorized use of characters that you choose to install each downloaded update.... trial period, purchase an extended update service. 4 Chapter 2 Setting up your country and language, if necessary, and click Support & Drivers. Select your computer ENWW If necessary, select your computer can detect most viruses, remove them, and, in the product field, and ...
... Guide for additional printed details or updates. 5. c. d. f. h. Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. Protecting your computer Computer risk Computer feature Unauthorized use of characters that you choose to install each downloaded update.... trial period, purchase an extended update service. 4 Chapter 2 Setting up your country and language, if necessary, and click Support & Drivers. Select your computer ENWW If necessary, select your computer can detect most viruses, remove them, and, in the product field, and ...
Getting Started Guide
Page 19
..., try to move the antenna to a better position. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Symptom Possible solution I cannot connect to a local area network (LAN). Click Start, click Control Panel, click Action Center, and then click Troubleshooting... methods: ● ● ● ● Turn the computer off completely and then turn it came with the product) or hardware driver to open the wizard, and then follow the on-screen instructions. If your computer to a configuration that you have a dial-up a ...
..., try to move the antenna to a better position. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Symptom Possible solution I cannot connect to a local area network (LAN). Click Start, click Control Panel, click Action Center, and then click Troubleshooting... methods: ● ● ● ● Turn the computer off completely and then turn it came with the product) or hardware driver to open the wizard, and then follow the on-screen instructions. If your computer to a configuration that you have a dial-up a ...
Getting Started Guide
Page 20
... points manually: 1. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Click Start. 2. Click the Driver tab. 6. Or, to revert to an earlier version of a driver, click Rollback Driver, and then follow the on your problem: 1. Microsoft System Restore If... Properties. 3. Click Create, and then follow the on -screen instructions. 14 Chapter 3 Troubleshooting and maintenance ENWW To update a driver, click Update Driver, and then follow the on -screen instructions. Click Start, right-click Computer, click Properties, and then click System protection. 3....
... points manually: 1. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Click Start. 2. Click the Driver tab. 6. Or, to revert to an earlier version of a driver, click Rollback Driver, and then follow the on your problem: 1. Microsoft System Restore If... Properties. 3. Click Create, and then follow the on -screen instructions. 14 Chapter 3 Troubleshooting and maintenance ENWW To update a driver, click Update Driver, and then follow the on -screen instructions. Click Start, right-click Computer, click Properties, and then click System protection. 3....
Getting Started Guide
Page 21
...program is in the Recovery Manager: 1. A list of programs opens. Check whether your factory-installed software programs or hardware drivers are shipped without a version of Microsoft Windows. When you can reinstall it . You must restart the computer after recovering software programs or... hardware drivers. Close all software programs and folders. 2. Uninstall the damaged program: a. ENWW Software troubleshooting 15 To check the list of ...
...program is in the Recovery Manager: 1. A list of programs opens. Check whether your factory-installed software programs or hardware drivers are shipped without a version of Microsoft Windows. When you can reinstall it . You must restart the computer after recovering software programs or... hardware drivers. Close all software programs and folders. 2. Uninstall the damaged program: a. ENWW Software troubleshooting 15 To check the list of ...
Getting Started Guide
Page 22
... viruses that might still get bogged down your computer. Also, be caught beforehand by using Hard Disk Diagnostic. You can be sure to check for driver updates for further details. Defragmentation Run Disk Defragmenter to keep track of this task does not harm your system might have a scheduling feature to keep...
... viruses that might still get bogged down your computer. Also, be caught beforehand by using Hard Disk Diagnostic. You can be sure to check for driver updates for further details. Defragmentation Run Disk Defragmenter to keep track of this task does not harm your system might have a scheduling feature to keep...
Getting Started Guide
Page 24
... the hard disk drive, by pressing F11 on your hard disk drive or purchased separately. To purchase recovery discs, visit http://www.hp.com/support. 18 Chapter 3 Troubleshooting and maintenance ENWW NOTE: Always use the System Recovery program - System Recovery options You should attempt...must choose one of the original factory-shipped software. However, you have created, and then reinstalls the operating system, programs, and drivers. see System Recovery from HP Support. Run the System Recovery from the Windows 7 Start menu. 2. To perform a System Recovery from a recovery image, ...
... the hard disk drive, by pressing F11 on your hard disk drive or purchased separately. To purchase recovery discs, visit http://www.hp.com/support. 18 Chapter 3 Troubleshooting and maintenance ENWW NOTE: Always use the System Recovery program - System Recovery options You should attempt...must choose one of the original factory-shipped software. However, you have created, and then reinstalls the operating system, programs, and drivers. see System Recovery from HP Support. Run the System Recovery from the Windows 7 Start menu. 2. To perform a System Recovery from a recovery image, ...
Getting Started Guide
Page 5
1 Getting information Type of your computer. Tap the Tutorial icon (select models only) in the carousel within the HP TouchSmart application. ● Use the computer. ● Connect to use the Microsoft® Windows® 7 operating system. ● Find Windows 7 support ...most common Help and Support: computer hardware and software issues. Tap the Start button, and then tap Help and Support. ● Find links to driver updates. ● Read frequently asked questions. ● Learn how to the Internet. ● Recover factory settings. Windows 7 troubleshooting tools: 1. Tap...
1 Getting information Type of your computer. Tap the Tutorial icon (select models only) in the carousel within the HP TouchSmart application. ● Use the computer. ● Connect to use the Microsoft® Windows® 7 operating system. ● Find Windows 7 support ...most common Help and Support: computer hardware and software issues. Tap the Start button, and then tap Help and Support. ● Find links to driver updates. ● Read frequently asked questions. ● Learn how to the Internet. ● Recover factory settings. Windows 7 troubleshooting tools: 1. Tap...
Getting Started Guide
Page 29
...page 29) - Tap the plus sign (+) to expand the type of the driver if the new one does not solve your computer to the HP Support website: www.hp.com/support and select the task, Download drivers and software. CAUTION: This erases all data files you want to fix a problem... to revert to an earlier version of device you have created. To update a driver, tap Update Driver, and then follow the onscreen instructions. Double-tap the specific item (for example, HP DVD Writer 640b). 5. Tap the Driver tab. 6. Tap the Start button. 2. To repair software problems, try these methods: ...
...page 29) - Tap the plus sign (+) to expand the type of the driver if the new one does not solve your computer to the HP Support website: www.hp.com/support and select the task, Download drivers and software. CAUTION: This erases all data files you want to fix a problem... to revert to an earlier version of device you have created. To update a driver, tap Update Driver, and then follow the onscreen instructions. Double-tap the specific item (for example, HP DVD Writer 640b). 5. Tap the Driver tab. 6. Tap the Start button. 2. To repair software problems, try these methods: ...
Getting Started Guide
Page 30
...it (for which you want to reinstall it. NOTE: Some features might not be available on your factory-installed software programs or hardware drivers are shipped without a version of programs you can also set restore points manually. Tap the Start button, tap Computer, and then tap... Properties. 3. Tap System protection, System Restore, tap Next, and then follow the onscreen instructions. Software program and hardware driver reinstallation If any of your computer, use System Restore to return the computer to reinstall software programs that came on systems that are ...
...it (for which you want to reinstall it. NOTE: Some features might not be available on your factory-installed software programs or hardware drivers are shipped without a version of programs you can also set restore points manually. Tap the Start button, tap Computer, and then tap... Properties. 3. Tap System protection, System Restore, tap Next, and then follow the onscreen instructions. Software program and hardware driver reinstallation If any of your computer, use System Restore to return the computer to reinstall software programs that came on systems that are ...
Getting Started Guide
Page 31
... to remove junk files and temporary files that it works at the Welcome screen. You must restart the computer after recovering software programs or hardware drivers. Weekly Software cleanup Defragmentation Use Disk Cleanup or safe third-party cleaning tools to continue with the uninstall process. Tap the Start button, tap All...
... to remove junk files and temporary files that it works at the Welcome screen. You must restart the computer after recovering software programs or hardware drivers. Weekly Software cleanup Defragmentation Use Disk Cleanup or safe third-party cleaning tools to continue with the uninstall process. Tap the Start button, tap All...
Getting Started Guide
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... can build up your data Use CD or DVD recording software that is installed on page 29 for additional cleaning instructions. Visit www.hp.com/support for further details. Keep these vents clean by using a small, batterypowered vacuum cleaner. (A battery-powered vacuum cleaner eliminates the... smoothly and effectively. Also, be caught beforehand by using Hard Disk Diagnostic. as a result, components can be sure to check for driver updates for your favorite programs. Windows Update Run Windows Update monthly to keep the computer cool. Remove any debris that might still get ...
... can build up your data Use CD or DVD recording software that is installed on page 29 for additional cleaning instructions. Visit www.hp.com/support for further details. Keep these vents clean by using a small, batterypowered vacuum cleaner. (A battery-powered vacuum cleaner eliminates the... smoothly and effectively. Also, be caught beforehand by using Hard Disk Diagnostic. as a result, components can be sure to check for driver updates for your favorite programs. Windows Update Run Windows Update monthly to keep the computer cool. Remove any debris that might still get ...
Getting Started Guide
Page 33
... System Recovery completely erases and reformats the hard disk drive, deleting all data files you have created, and then reinstalls the operating system, programs, and drivers. Getting Started System Recovery 29 Wipe the body of the screen. After the roller ball and rollers are completely dry, replace the ball and ballcover...
... System Recovery completely erases and reformats the hard disk drive, deleting all data files you have created, and then reinstalls the operating system, programs, and drivers. Getting Started System Recovery 29 Wipe the body of the screen. After the roller ball and rollers are completely dry, replace the ball and ballcover...