HP Image Manager 5.0: Quick Setup Guide
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... PXE boot, but the specified file does not exist. If the HP IM PXE Server has been deliberately disabled, then check that there isn't a Flash boot device connected to the Thin Client 2. Ensure that the BIOS settings have a first boot device of the TFTP Server, and Tag... the DHCP server and the Thin Client. 2. Booting the Thin Clients When a Thin Client is specific to MAC addresses (this sometimes occurs in secure environments), make sure that the Thin Clients MAC address has been added to the allowed clients list. If your installation is using the HP IM PXE Server and you ...
... PXE boot, but the specified file does not exist. If the HP IM PXE Server has been deliberately disabled, then check that there isn't a Flash boot device connected to the Thin Client 2. Ensure that the BIOS settings have a first boot device of the TFTP Server, and Tag... the DHCP server and the Thin Client. 2. Booting the Thin Clients When a Thin Client is specific to MAC addresses (this sometimes occurs in secure environments), make sure that the Thin Clients MAC address has been added to the allowed clients list. If your installation is using the HP IM PXE Server and you ...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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... Network Firmware 1-1 HP Compaq Thin Client t5000 Series 1-2 Serial Number Location 1-6 Connecting USB Equipment 1-6 Locating Additional Information 1-7 Spare Parts Lists t5000 Series Spare Parts List 2-1 t5720 Model Spare Parts List 2-6 HP t5000 Series Setup (F10) Utility Using HP t5000 Series Setup (F10) Utility 3-1 Diagnostics and Troubleshooting LEDs 4-1 Power-On Sequence 4-2 Power-On Diagnostic Tests 4-3 BIOS Error Messages...
... Network Firmware 1-1 HP Compaq Thin Client t5000 Series 1-2 Serial Number Location 1-6 Connecting USB Equipment 1-6 Locating Additional Information 1-7 Spare Parts Lists t5000 Series Spare Parts List 2-1 t5720 Model Spare Parts List 2-6 HP t5000 Series Setup (F10) Utility Using HP t5000 Series Setup (F10) Utility 3-1 Diagnostics and Troubleshooting LEDs 4-1 Power-On Sequence 4-2 Power-On Diagnostic Tests 4-3 BIOS Error Messages...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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... Drive 5-4 Unpacking the Image and Tools for Deployment 5-5 Deploying with PXE 5-7 Citrix MetaFrame Citrix MetaFrame Troubleshooting 6-1 Microsoft Remote Desktop Protocol Thin Client t5000 Specifications Adding an Image Restore Tool Using Altiris Deployment Solution Configuring a PXE Server under Microsoft RIS Prerequisites C-1 Installing Remote Installation Services ... the Active Directory Server C-3 RIS Menu C-3 Creating Network Bootable Disk to Map Drives C-3 For More Information C-4 System BIOS Restoring a Corrupt BIOS D-1 Updating a BIOS D-2 iv www.hp.com Troubleshooting Guide
... Drive 5-4 Unpacking the Image and Tools for Deployment 5-5 Deploying with PXE 5-7 Citrix MetaFrame Citrix MetaFrame Troubleshooting 6-1 Microsoft Remote Desktop Protocol Thin Client t5000 Specifications Adding an Image Restore Tool Using Altiris Deployment Solution Configuring a PXE Server under Microsoft RIS Prerequisites C-1 Installing Remote Installation Services ... the Active Directory Server C-3 RIS Menu C-3 Creating Network Bootable Disk to Map Drives C-3 For More Information C-4 System BIOS Restoring a Corrupt BIOS D-1 Updating a BIOS D-2 iv www.hp.com Troubleshooting Guide
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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...Troubleshooting Guide www.hp.com 3-1 When the F10 = Setup message displays in the task bar at the bottom of five menu headings and five task headings appears in the Setup Utility menu: Menu Headings: System Information, Standard CMOS Features, Advanced BIOS Features, Integrated Peripherals..., and Power Management Setup. 3 HP t5000 Series Setup (F10) Utility Using HP t5000 Series Setup (F10) Utility The Setup utility can be necessary to access the utility...
...Troubleshooting Guide www.hp.com 3-1 When the F10 = Setup message displays in the task bar at the bottom of five menu headings and five task headings appears in the Setup Utility menu: Menu Headings: System Information, Standard CMOS Features, Advanced BIOS Features, Integrated Peripherals..., and Power Management Setup. 3 HP t5000 Series Setup (F10) Utility Using HP t5000 Series Setup (F10) Utility The Setup utility can be necessary to access the utility...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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... the Password is added to POST to allow more time to press F10 to enter the Setup Utility. Troubleshooting Guide www.hp.com 3-3 HP t5000 Series Setup (F10) Utility t5000 Series Setup Utility (Continued) Heading Option Description Standard CMOS Features Date Allows you to... set the date Time Allows you enter Setup. Advanced BIOS Features MBR Security Choose the Virus warning feature. F12 Boot Enable/disable network service boot...
... the Password is added to POST to allow more time to press F10 to enter the Setup Utility. Troubleshooting Guide www.hp.com 3-3 HP t5000 Series Setup (F10) Utility t5000 Series Setup Utility (Continued) Heading Option Description Standard CMOS Features Date Allows you to... set the date Time Allows you enter Setup. Advanced BIOS Features MBR Security Choose the Virus warning feature. F12 Boot Enable/disable network service boot...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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...PS2 KB/MS Use PS2 port as mouse or keyboard. Wake on PME Enable/disable system wakeup capability for onboard LAN device and PCI Card BIOS Wake Up Enable wakeup on RTC alarm Load Factory Defaults Select Yes or No (Y/N) ✎ Support for specific Setup options may vary depending... Troubleshooting Guide Power Management Setup Allows you to: PWRON After Power-Fail When power is operated in ECP mode. HP t5000 Series Setup (F10) Utility t5000 Series Setup Utility (Continued) Heading Option Description Integrated Peripherals Integrated Audio Enable/disable onboard AC97 audio ...
...PS2 KB/MS Use PS2 port as mouse or keyboard. Wake on PME Enable/disable system wakeup capability for onboard LAN device and PCI Card BIOS Wake Up Enable wakeup on RTC alarm Load Factory Defaults Select Yes or No (Y/N) ✎ Support for specific Setup options may vary depending... Troubleshooting Guide Power Management Setup Allows you to: PWRON After Power-Fail When power is operated in ECP mode. HP t5000 Series Setup (F10) Utility t5000 Series Setup Utility (Continued) Heading Option Description Integrated Peripherals Integrated Audio Enable/disable onboard AC97 audio ...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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...CMOS checksum error Defaults loaded Procedures The checksum of an HP Call Center near you, visit the following Web site: http://www.hp.com/cgi-bin/hpsupp ort/index.pl The CMOS battery is incorrect, indicating the BIOS code may have caused this error. Replace the battery if... For information on replacing the battery, refer to Appendix E, "Replacing the CMOS Battery." 4-4 www.hp.com Troubleshooting Guide A checksum error may have become corrupt. For phone numbers of the BIOS code in boot block recovery mode. Checksum of a single long beep followed by three short beeps ...
...CMOS checksum error Defaults loaded Procedures The checksum of an HP Call Center near you, visit the following Web site: http://www.hp.com/cgi-bin/hpsupp ort/index.pl The CMOS battery is incorrect, indicating the BIOS code may have caused this error. Replace the battery if... For information on replacing the battery, refer to Appendix E, "Replacing the CMOS Battery." 4-4 www.hp.com Troubleshooting Guide A checksum error may have become corrupt. For phone numbers of the BIOS code in boot block recovery mode. Checksum of a single long beep followed by three short beeps ...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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...Fail If POST detects an error during POST. Troubleshooting Guide www.hp.com 4-5 Keyboard is attached correctly and no keys are resting on the keyboard. Keyboard error or no objects are pressed during POST. The BIOS then ignores the missing keyboard during memory testing, additional information appears...about the type and location of the memory error. Defaults loaded If the system cannot boot using the current CMOS configuration, the BIOS can override the current configuration with a set the error halt condition in Setup to skip the full memory test. Make present ...
...Fail If POST detects an error during POST. Troubleshooting Guide www.hp.com 4-5 Keyboard is attached correctly and no keys are resting on the keyboard. Keyboard error or no objects are pressed during POST. The BIOS then ignores the missing keyboard during memory testing, additional information appears...about the type and location of the memory error. Defaults loaded If the system cannot boot using the current CMOS configuration, the BIOS can override the current configuration with a set the error halt condition in Setup to skip the full memory test. Make present ...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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... diagnosis. If the problem occurs every time the terminal is a hardware problem. For more information, refer to display messages hidden by the HP logo. Diagnostics and Troubleshooting POST Messages Procedures Press TAB to show POST screen Press the TAB key during POST to Chapter 5, "Restoring the ...: Non-System disk or disk error The BIOS was unable to find a suitable boot device. For the phone numbers of an HP Call Center near you, visit the following Web site: http://www.hp.com/cgi-bin/hp support/index.pl 4-6 www.hp.com Troubleshooting Guide For the t5000 Series, this...
... diagnosis. If the problem occurs every time the terminal is a hardware problem. For more information, refer to display messages hidden by the HP logo. Diagnostics and Troubleshooting POST Messages Procedures Press TAB to show POST screen Press the TAB key during POST to Chapter 5, "Restoring the ...: Non-System disk or disk error The BIOS was unable to find a suitable boot device. For the phone numbers of an HP Call Center near you, visit the following Web site: http://www.hp.com/cgi-bin/hp support/index.pl 4-6 www.hp.com Troubleshooting Guide For the t5000 Series, this...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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...-click the .bat file. The downloaded file is corrupt (see the section on BIOS Error Messages in Chapter 4, "Diagnostics and Troubleshooting"), the BIOS must be restored before the thin client will boot to the thin client ■ HP Compaq Thin Client t5000 Series System BIOS Softpaq (for the product being restored) on diskette ✎ A thin client with a corrupt BIOS will need the following instructions: 1.
...-click the .bat file. The downloaded file is corrupt (see the section on BIOS Error Messages in Chapter 4, "Diagnostics and Troubleshooting"), the BIOS must be restored before the thin client will boot to the thin client ■ HP Compaq Thin Client t5000 Series System BIOS Softpaq (for the product being restored) on diskette ✎ A thin client with a corrupt BIOS will need the following instructions: 1.
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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... this procedure is automatically restored from the HP Web site at: http://h18004.www1.hp.com/products/thinclients/software.html The Softpaq contains utilities for changing or updating the BIOS version on the Thin Client t5000 Series. Updating a BIOS To update the system BIOS on the Thin Client t5000 Series, download the Thin Client t5000 Series Softpaq (for the product being...
... this procedure is automatically restored from the HP Web site at: http://h18004.www1.hp.com/products/thinclients/software.html The Softpaq contains utilities for changing or updating the BIOS version on the Thin Client t5000 Series. Updating a BIOS To update the system BIOS on the Thin Client t5000 Series, download the Thin Client t5000 Series Softpaq (for the product being...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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... utility to a diskette to transfer to the thin client. Å WARNING: Do not turn off power pr attempt to reboot the computer during system power-on to a directory on -screen instructions. 3. Troubleshooting Guide www.hp.com D-3 From that drive and directory, execute... the downloaded file and follow the on your hard drive. The downloaded file is a self-extracting executable. 2. System BIOS To determine the BIOS family, version, and date on the thin client, press F10 during the ...
... utility to a diskette to transfer to the thin client. Å WARNING: Do not turn off power pr attempt to reboot the computer during system power-on to a directory on -screen instructions. 3. Troubleshooting Guide www.hp.com D-3 From that drive and directory, execute... the downloaded file and follow the on your hard drive. The downloaded file is a self-extracting executable. 2. System BIOS To determine the BIOS family, version, and date on the thin client, press F10 during the ...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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...Services C-2 B Bad Block Test error 4-6 battery E-1, E-3 battery location E-4 battery test 4-3 beep codes 4-4 BIOS beep codes 4-4 error messages 4-4 restoring corrupt D-1 updating D-2 BIOS ROM checksum error 4-4 Boot Block Checksum 4-3 boot device priority 3-3 boot error messages 4-6 C cable lock spare... configuring PXE server C-1 Remote Installation Services C-2 connecting USB equipment 1-6 connectors t5300 series 1-3 t5500 series 1-4 t5700 series 1-4 t5720 model 1-5 continuous loop troubleshooting 4-24 creating ISO image 5-3 network bootable disk to map drives C-3 D date 3-3 ...
...Services C-2 B Bad Block Test error 4-6 battery E-1, E-3 battery location E-4 battery test 4-3 beep codes 4-4 BIOS beep codes 4-4 error messages 4-4 restoring corrupt D-1 updating D-2 BIOS ROM checksum error 4-4 Boot Block Checksum 4-3 boot device priority 3-3 boot error messages 4-6 C cable lock spare... configuring PXE server C-1 Remote Installation Services C-2 connecting USB equipment 1-6 connectors t5300 series 1-3 t5500 series 1-4 t5700 series 1-4 t5720 model 1-5 continuous loop troubleshooting 4-24 creating ISO image 5-3 network bootable disk to map drives C-3 D date 3-3 ...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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Index thin clients 1-1 deploying with PXE 5-7 diagnostics and troubleshooting 4-1 disk error 4-6 diskless unit troubleshooting 4-29 display support specs A-1, A-3 documentation 1-7 DOS Flash D-2 DRAM test 4-3 drive spare part numbers 2-5 E embedded home pointer Web site F-1 error message troubleshooting 4-17 error messages 4-6 BIOS 4-4 Citrix 6-2 ethernet RJ-45 connector t5300 1-3 t5500/t5700 1-4 t5720 1-5 F F10 setup 3-1 flash activity LED 1-2, 4-2 flash drive...
Index thin clients 1-1 deploying with PXE 5-7 diagnostics and troubleshooting 4-1 disk error 4-6 diskless unit troubleshooting 4-29 display support specs A-1, A-3 documentation 1-7 DOS Flash D-2 DRAM test 4-3 drive spare part numbers 2-5 E embedded home pointer Web site F-1 error message troubleshooting 4-17 error messages 4-6 BIOS 4-4 Citrix 6-2 ethernet RJ-45 connector t5300 1-3 t5500/t5700 1-4 t5720 1-5 F F10 setup 3-1 flash activity LED 1-2, 4-2 flash drive...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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...- t5720 E-3 replacing battery-t5000 E-1 battery-t5720 E-3 resident operating system specs A-2, A-5 restoring BIOS D-1 restoring the flash image 5-1 RIS C-1 menu C-3 RJ-45 connector t5300 1-3 t5500/t5700 1-4 t5720 1-5 RJ-45 LED 4-1 ROM 3-2 S serial connector t5500/t5700 1-4 t5720 1-5 serial number location 1-6 serial port test 4-3 server compatibility specs A-2, A-5 setting... specifications t5000 series A-1 t5720 model A-3 starting Setup 3-1 support information F-1 system requirements, flash image restore 5-1 system ROM 3-2 Index-4 www.hp.com Troubleshooting Guide t5000 E-2 chassis cover -
...- t5720 E-3 replacing battery-t5000 E-1 battery-t5720 E-3 resident operating system specs A-2, A-5 restoring BIOS D-1 restoring the flash image 5-1 RIS C-1 menu C-3 RJ-45 connector t5300 1-3 t5500/t5700 1-4 t5720 1-5 RJ-45 LED 4-1 ROM 3-2 S serial connector t5500/t5700 1-4 t5720 1-5 serial number location 1-6 serial port test 4-3 server compatibility specs A-2, A-5 setting... specifications t5000 series A-1 t5720 model A-3 starting Setup 3-1 support information F-1 system requirements, flash image restore 5-1 system ROM 3-2 Index-4 www.hp.com Troubleshooting Guide t5000 E-2 chassis cover -
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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... BIOS D-2 USB equipment, connecting 1-6 USB flash drive formatting 5-4 USB port location t5300 1-3 t5500/t5700 1-4 t5720 1-5 USB ports 1-2 USB support 3-4 user permissions C-3 V video troubleshooting 4-13 W Web sites Altiris Complimentary Support F-1 Altiris documentation B-1, C-4 CE.NET pointer F-1 Citrix Knowledge Center F-1 embedded home pointer F-1 HP Support F-1 HP thin client software and drivers D-1 Lifecycle Management Software F-1 RDP 7-1 Reference Library 1-2 thin client documentation C-4 thin client SoftPaqs...
... BIOS D-2 USB equipment, connecting 1-6 USB flash drive formatting 5-4 USB port location t5300 1-3 t5500/t5700 1-4 t5720 1-5 USB ports 1-2 USB support 3-4 user permissions C-3 V video troubleshooting 4-13 W Web sites Altiris Complimentary Support F-1 Altiris documentation B-1, C-4 CE.NET pointer F-1 Citrix Knowledge Center F-1 embedded home pointer F-1 HP Support F-1 HP thin client software and drivers D-1 Lifecycle Management Software F-1 RDP 7-1 Reference Library 1-2 thin client documentation C-4 thin client SoftPaqs...
Creating and Restoring Images on the HP Compaq Thin Client t57x0 with Altiris Deployment Server v6.5
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... older machines that do this locally through BIOS setup or remotely by script execution of the deployment server and the image filestore. Click Yes to either network or PXE boot as shown in the Jobs pane under Samples\HP Thin Clients\Win- The Schedule Computers for imaging the HP Compaq Thin Client t57x0 series. Additionally, imaging requires the...
... older machines that do this locally through BIOS setup or remotely by script execution of the deployment server and the image filestore. Click Yes to either network or PXE boot as shown in the Jobs pane under Samples\HP Thin Clients\Win- The Schedule Computers for imaging the HP Compaq Thin Client t57x0 series. Additionally, imaging requires the...
HP Compaq Thin Client Imaging Tool
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... using the USB Format option). USB flash devices with the HP Compaq Thin Client Imaging Tool. • USB CD-ROM drive for -the-Web deliverable that you must download the appropriate image from http://www.hpshopping.com. To perform this action remotely, use the BIOS setup. The range of USB flash devices available on all...
... using the USB Format option). USB flash devices with the HP Compaq Thin Client Imaging Tool. • USB CD-ROM drive for -the-Web deliverable that you must download the appropriate image from http://www.hpshopping.com. To perform this action remotely, use the BIOS setup. The range of USB flash devices available on all...
HP Compaq Thin Client Imaging Tool
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... information. • -p Print: Prints the current IPL priority table settings to : 1. The HP Compaq Thin Client Boot Order Change Tool enables you can download the tool from http://www.hp.com/products/thinclientsoftware. You can change to always attempt to remotely change the boot order of the... system IPL table priority array after a setting is attempted if the -o option is a BIOS configuration setting you to PXE boot first...
... information. • -p Print: Prints the current IPL priority table settings to : 1. The HP Compaq Thin Client Boot Order Change Tool enables you can download the tool from http://www.hp.com/products/thinclientsoftware. You can change to always attempt to remotely change the boot order of the... system IPL table priority array after a setting is attempted if the -o option is a BIOS configuration setting you to PXE boot first...