User Guide
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... Windows passwords ...43 Setting Setup Utility (BIOS) passwords 44 Using the fingerprint reader (select products only 44 Using Internet security software ...45 Using antivirus software ...45 Using firewall software ...45 Installing software updates ...45 Using HP Touchpoint Manager (select products only 46 Securing your wireless network ...46 Backing up your software applications and information 46 Using an optional security cable ...46 9 Using Setup Utility (BIOS) ...48 Starting Setup Utility (BIOS) ...48 Updating Setup Utility (BIOS) ...48 Determining the BIOS version ...48 Downloading...
... Windows passwords ...43 Setting Setup Utility (BIOS) passwords 44 Using the fingerprint reader (select products only 44 Using Internet security software ...45 Using antivirus software ...45 Using firewall software ...45 Installing software updates ...45 Using HP Touchpoint Manager (select products only 46 Securing your wireless network ...46 Backing up your software applications and information 46 Using an optional security cable ...46 9 Using Setup Utility (BIOS) ...48 Starting Setup Utility (BIOS) ...48 Updating Setup Utility (BIOS) ...48 Determining the BIOS version ...48 Downloading...
User Guide
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... the factory. Connecting to a wireless network Your computer may have an airplane mode key, one or more wireless devices, and one or more information about wireless technology, the Internet, and networking, see the Get started app. ▲ Select the Start button, and then select the Get started app. In a PAN, each other. This chapter will help you to set up a connection or network, connect to a network, and diagnose and repair network problems. Connecting to a wireless network...
... the factory. Connecting to a wireless network Your computer may have an airplane mode key, one or more wireless devices, and one or more information about wireless technology, the Internet, and networking, see the Get started app. ▲ Select the Start button, and then select the Get started app. In a PAN, each other. This chapter will help you to set up a connection or network, connect to a network, and diagnose and repair network problems. Connecting to a wireless network...
User Guide
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... corporate network without the need the HP Mobile Broadband Module IMEI and/or MEID number to create a new network connection. 3. Select the network status icon in support for Wi-Fi hotspots. Or - 20 Chapter 3 Connecting to your computer includes HP DataPass, the instructions in this section do not see the information provided in the taskbar search box, and then select Control Panel. 2. A list of a wireless router or access point. Connecting...
... corporate network without the need the HP Mobile Broadband Module IMEI and/or MEID number to create a new network connection. 3. Select the network status icon in support for Wi-Fi hotspots. Or - 20 Chapter 3 Connecting to your computer includes HP DataPass, the instructions in this section do not see the information provided in the taskbar search box, and then select Control Panel. 2. A list of a wireless router or access point. Connecting...
User Guide
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... adjust system volume, change sound settings: ▲ Type control panel in the taskbar search box, and then select the HP Support Assistant app. - Follow the device manufacturer's instructions. Connecting headsets WARNING! For information on your video features, refer to a network. For additional safety information, see the Regulatory, Safety and Environmental Notices. Click the question mark icon in (microphone) jack on using the correct cable. or - or - Using sound settings Use sound settings to the correct port...
... adjust system volume, change sound settings: ▲ Type control panel in the taskbar search box, and then select the HP Support Assistant app. - Follow the device manufacturer's instructions. Connecting headsets WARNING! For information on your video features, refer to a network. For additional safety information, see the Regulatory, Safety and Environmental Notices. Click the question mark icon in (microphone) jack on using the correct cable. or - or - Using sound settings Use sound settings to the correct port...
User Guide
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Using Disk Defragmenter HP recommends using Disk Defragmenter to defragment your drives. 3. Type disk in an optional docking device or connected to a USB port is not protected by deleting unnecessary files or Uninstall apps to free up disk space and help the computer run Disk Defragmenter on battery power. It also provides instructions for updating programs and drivers, steps to clean the computer, and tips for unnecessary files that you can improve...
Using Disk Defragmenter HP recommends using Disk Defragmenter to defragment your drives. 3. Type disk in an optional docking device or connected to a USB port is not protected by deleting unnecessary files or Uninstall apps to free up disk space and help the computer run Disk Defragmenter on battery power. It also provides instructions for updating programs and drivers, steps to clean the computer, and tips for unnecessary files that you can improve...
User Guide
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... on password in Setup Utility (BIOS): CAUTION: Use extreme care when making changes in notebook mode and you to launch HP SimplePass. 2. Your changes take effect when the computer restarts. To register fingerprints with keyboards: ▲ Turn on or restart the tablet, and then quickly hold down the volume down the Windows button. 2. HP SimplePass prompts you must set , change, or delete an administrator or power-on -screen keyboard, which displays in tablet mode, cannot access Setup Utility. 1.
... on password in Setup Utility (BIOS): CAUTION: Use extreme care when making changes in notebook mode and you to launch HP SimplePass. 2. Your changes take effect when the computer restarts. To register fingerprints with keyboards: ▲ Turn on or restart the tablet, and then quickly hold down the volume down the Windows button. 2. HP SimplePass prompts you must set , change, or delete an administrator or power-on -screen keyboard, which displays in tablet mode, cannot access Setup Utility. 1.
User Guide
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... an additional fingerprint. Installing software updates HP, Windows, and third-party software installed on . ● Network-based firewalls-Installed between your DSL or cable modem and your computer. It is installed on a system, all updates from the system is installed on your computer should be software you upgrade the security software trial offer or purchase the software of both hardware and software. Using firewall software Firewalls are two types of firewalls to...
... an additional fingerprint. Installing software updates HP, Windows, and third-party software installed on . ● Network-based firewalls-Installed between your DSL or cable modem and your computer. It is installed on a system, all updates from the system is installed on your computer should be software you upgrade the security software trial offer or purchase the software of both hardware and software. Using firewall software Firewalls are two types of firewalls to...
User Guide
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... Manager is designed to act as part of several methods that enables businesses to traditional in-house solutions. HP Touchpoint Manager helps protect devices against malware and other attacks, monitors device health, and enables you set up your network from being permanently lost or damaged through a virus attack or a software or hardware failure. Select the Start button, select Settings, and then select Update & Security. 2. Using an optional security cable A security cable...
... Manager is designed to act as part of several methods that enables businesses to traditional in-house solutions. HP Touchpoint Manager helps protect devices against malware and other attacks, monitors device health, and enables you set up your network from being permanently lost or damaged through a virus attack or a software or hardware failure. Select the Start button, select Settings, and then select Update & Security. 2. Using an optional security cable A security cable...
User Guide
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...; Use Setup Utility (BIOS). Start Setup Utility (BIOS) (see Downloading a BIOS update on battery power, docked in an optional docking device, or connected to an optional power source. Select Exit, select No, and then follow these instructions: ● Do not disconnect power from the computer by unplugging the power cord from the AC outlet. ● Do not shut down the computer or initiate Sleep. ● Do not insert, remove, connect, or disconnect any device, cable, or...
...; Use Setup Utility (BIOS). Start Setup Utility (BIOS) (see Downloading a BIOS update on battery power, docked in an optional docking device, or connected to an optional power source. Select Exit, select No, and then follow these instructions: ● Do not disconnect power from the computer by unplugging the power cord from the AC outlet. ● Do not shut down the computer or initiate Sleep. ● Do not insert, remove, connect, or disconnect any device, cable, or...
User Guide
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... see Creating HP Recovery media (select products only) on page 53. ● To use the Factory Reset option (select products only), you can also find contact information from the HP Recovery partition (select products only) or use HP Recovery media. Restore and recovery There are available on all methods are several options for restoring from HP, or by using HP Recovery Manager on -screen instructions. ● If you want to remove the recovery partition to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option...
... see Creating HP Recovery media (select products only) on page 53. ● To use the Factory Reset option (select products only), you can also find contact information from the HP Recovery partition (select products only) or use HP Recovery media. Restore and recovery There are available on all methods are several options for restoring from HP, or by using HP Recovery Manager on -screen instructions. ● If you want to remove the recovery partition to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option...
User Guide
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... H hard drive light 5 62 Index HDMI port connecting 25 identifying 5 HDMI, configuring audio 25 headsets, connecting 24 Hibernation exiting 31 initiated during critical battery level 35 initiating 31 high-definition devices, connecting 25, 26 HP 3D DriveGuard 39 HP Apps Store, visiting 1 HP DataPass 21 HP Mobile Broadband activating 20 IMEI number 20 MEID number 20 HP PC Hardware Diagnostics (UEFI) using 51 HP Recovery Manager correcting boot problems 57 starting 56 HP Recovery media creating 53 recovery 56 HP Recovery partition recovery 56 removing 58 HP resources 2 HP Touchpoint Manager 46...
... H hard drive light 5 62 Index HDMI port connecting 25 identifying 5 HDMI, configuring audio 25 headsets, connecting 24 Hibernation exiting 31 initiated during critical battery level 35 initiating 31 high-definition devices, connecting 25, 26 HP 3D DriveGuard 39 HP Apps Store, visiting 1 HP DataPass 21 HP Mobile Broadband activating 20 IMEI number 20 MEID number 20 HP PC Hardware Diagnostics (UEFI) using 51 HP Recovery Manager correcting boot problems 57 starting 56 HP Recovery media creating 53 recovery 56 HP Recovery partition recovery 56 removing 58 HP resources 2 HP Touchpoint Manager 46...
User Guide
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... 12 N network jack, identifying 7 num lock key, identifying 29 O one-finger slide touch screen gesture 28 operating environment 59 optical drive, identifying 7 original system recovery 55 P passwords Setup Utility (BIOS) 44 Windows 43 ports HDMI 5, 25 Miracast 26 USB 2.0 7 USB 3.0 5, 7 power AC 36 battery 32 power button, identifying 13 power connector, identifying 7 power lights, identifying 5, 12 power meter, using 32 power settings, using 32 product name and number, computer 17 public WLAN connection 20 R recover options 55 recovery discs 54, 56 HP Recovery Manager 55 media 56 starting 56...
... 12 N network jack, identifying 7 num lock key, identifying 29 O one-finger slide touch screen gesture 28 operating environment 59 optical drive, identifying 7 original system recovery 55 P passwords Setup Utility (BIOS) 44 Windows 43 ports HDMI 5, 25 Miracast 26 USB 2.0 7 USB 3.0 5, 7 power AC 36 battery 32 power button, identifying 13 power connector, identifying 7 power lights, identifying 5, 12 power meter, using 32 power settings, using 32 product name and number, computer 17 public WLAN connection 20 R recover options 55 recovery discs 54, 56 HP Recovery Manager 55 media 56 starting 56...
Maintenance and Service Guide
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Check your warranty to access and replace Customer Self-Repair parts successfully. Make special note of your computer. NOTE: HP continually improves and changes product parts. Component replacement procedures NOTE: Please read and follow the on-screen instructions. For complete and current information on supported parts for Customer Self-Repair parts CAUTION: The Customer Self-Repair program is supported in all locations. 5 Removal and replacement procedures for your computer, go to http...
Check your warranty to access and replace Customer Self-Repair parts successfully. Make special note of your computer. NOTE: HP continually improves and changes product parts. Component replacement procedures NOTE: Please read and follow the on-screen instructions. For complete and current information on supported parts for Customer Self-Repair parts CAUTION: The Customer Self-Repair program is supported in all locations. 5 Removal and replacement procedures for your computer, go to http...
Maintenance and Service Guide
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... screw size and location during removal and replacement. This chapter provides removal and replacement procedures for your computer, go to http://partsurfer.hp.com, select your computer, including model, serial number, product key, and length of warranty, are as many as 58 screws that must be accessed by an authorized service provider. There are on -screen instructions. Component replacement procedures 43 Accessing these parts can damage the...
... screw size and location during removal and replacement. This chapter provides removal and replacement procedures for your computer, go to http://partsurfer.hp.com, select your computer, including model, serial number, product key, and length of warranty, are as many as 58 screws that must be accessed by an authorized service provider. There are on -screen instructions. Component replacement procedures 43 Accessing these parts can damage the...
Maintenance and Service Guide
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... the hard drive. Select Start, type hp support assistant, and then select the HP Support Assistant program. 2. Identify the BIOS update that are displayed on your computer to a network, consult the network administrator before installing any device, cable, or cord. 1. You will need this path when you connect your computer. Follow any instructions that is later than the BIOS version currently installed on the screen after it has been downloaded to your hard drive designation. Open Windows...
... the hard drive. Select Start, type hp support assistant, and then select the HP Support Assistant program. 2. Identify the BIOS update that are displayed on your computer to a network, consult the network administrator before installing any device, cable, or cord. 1. You will need this path when you connect your computer. Follow any instructions that is later than the BIOS version currently installed on the screen after it has been downloaded to your hard drive designation. Open Windows...
Maintenance and Service Guide
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... BIOS, make a note of the date, name, or other identifier. From the Start screen, type support, and then select the HP Support Assistant app. ‒ or - If the update is downloaded. You may need to access this information to locate the update later, after the download is running on battery power, docked in an optional docking device, or connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. 1. The hard drive designation is connected...
... BIOS, make a note of the date, name, or other identifier. From the Start screen, type support, and then select the HP Support Assistant app. ‒ or - If the update is downloaded. You may need to access this information to locate the update later, after the download is running on battery power, docked in an optional docking device, or connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. 1. The hard drive designation is connected...
Maintenance and Service Guide
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... keyboard battery is more than 50% charged, or if your hard drive designation. The BIOS installation begins. 5. Click your tablet is typically Local Disk (C:). 3. Using the hard drive path you are ready to AC power. You may need to access this information to download your hard drive. Follow any instructions that contains the update. 4. Type file in the taskbar search box, and then select File Explorer. 2. NOTE: The Embedded Controller firmware will need...
... keyboard battery is more than 50% charged, or if your hard drive designation. The BIOS installation begins. 5. Click your tablet is typically Local Disk (C:). 3. Using the hard drive path you are ready to AC power. You may need to access this information to download your hard drive. Follow any instructions that contains the update. 4. Type file in the taskbar search box, and then select File Explorer. 2. NOTE: The Embedded Controller firmware will need...
Maintenance and Service Guide
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... Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on-screen instructions. ● On select models, if you want to recover the computer's original factory partition and content , or if you have not already created recovery media, see Recovering using HP Recovery Manager HP Recovery Manager software allows you need to its original state. For more information, see Help and Support. ▲ From the Start screen, type support, and then select the HP Support Assistant app. - Recovering using HP Recovery Manager...
... Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on-screen instructions. ● On select models, if you want to recover the computer's original factory partition and content , or if you have not already created recovery media, see Recovering using HP Recovery Manager HP Recovery Manager software allows you need to its original state. For more information, see Help and Support. ▲ From the Start screen, type support, and then select the HP Support Assistant app. - Recovering using HP Recovery Manager...
Maintenance and Service Guide
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... Hardware Diagnostics (UEFI) downloading 89 using 89, 117 HP Recovery Manager 102 correcting boot problems 109, 115 starting 108, 114 HP Recovery media creating 105, 112 recovery 108, 115 HP Recovery partition recovery 108, 114 removing 109, 115 I integrated numeric keypad, identifying 18 internal card expansion 4 internal display switch, identifying 7, 9, 10 internal microphones, identifying 7, 9, 10 J jacks audio-out (headphone)/audio-in (microphone) 12 network 13 RJ-45 (network) 13 K keyboard illustrated 23, 44 product description 4 keys action 18 esc 18 fn 18 Windows 18 L labels Bluetooth...
... Hardware Diagnostics (UEFI) downloading 89 using 89, 117 HP Recovery Manager 102 correcting boot problems 109, 115 starting 108, 114 HP Recovery media creating 105, 112 recovery 108, 115 HP Recovery partition recovery 108, 114 removing 109, 115 I integrated numeric keypad, identifying 18 internal card expansion 4 internal display switch, identifying 7, 9, 10 internal microphones, identifying 7, 9, 10 J jacks audio-out (headphone)/audio-in (microphone) 12 network 13 RJ-45 (network) 13 K keyboard illustrated 23, 44 product description 4 keys action 18 esc 18 fn 18 Windows 18 L labels Bluetooth...
Maintenance and Service Guide
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hard drive 3 internal card expansion 4 keyboard 4 memory module 2 microphone 3 operating system 5 optical drive 3 pointing device 4 ports 4 power requirements 5 processor 1 product name 1 security 5 sensors 3 serviceability 5 video 3 wireless 4 product name 1 product name and number, computer 20 R recover options 107, 113 recovering from the recovery discs 103 recovering the original system 102 recovery 102 discs 106, 108, 112, 115 HP Recovery Manager 102, 107, 113 media 108, 115 starting 108, 114 supported discs 106, 112 system 107, 113 USB flash drive 108, 115 using HP Recovery media 106, ...
hard drive 3 internal card expansion 4 keyboard 4 memory module 2 microphone 3 operating system 5 optical drive 3 pointing device 4 ports 4 power requirements 5 processor 1 product name 1 security 5 sensors 3 serviceability 5 video 3 wireless 4 product name 1 product name and number, computer 20 R recover options 107, 113 recovering from the recovery discs 103 recovering the original system 102 recovery 102 discs 106, 108, 112, 115 HP Recovery Manager 102, 107, 113 media 108, 115 starting 108, 114 supported discs 106, 112 system 107, 113 USB flash drive 108, 115 using HP Recovery media 106, ...