HP Beats Special Edition 23-n000 Support and Manuals
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User Guide - Page 2
... such products and services.
Not all features are set forth in all editions of your seller.
The information contained herein is subject to request a full refund of the price of the HP End User License Agreement (EULA).
Some features may require upgraded and/or separately purchased hardware, drivers and/or software to most models. For any software...
User Guide - Page 5
...Setting up your computer ...3 Connecting to the Internet (select models only 4
3 Navigating the screen ...5 Using touch gestures ...5 Using the keyboard and mouse ...5
4 Protecting your computer ...8 Computer security features ...8
5 Troubleshooting...) ...12 Speakers and sound ...13 Internet access ...13 Software troubleshooting ...14
6 System Recovery ...16 Choosing a system recovery method ...
User Guide - Page 7
support, go to http://www.hp.com/go/contactHP. specifications for your computer model
● Order parts and find additional troubleshooting help
● Upgrade or replace components of your computer performance and resolves problems quickly by using the features of your computer
Go to http://www.hp.com/supportvideos (English only).
● Learn how to use the Windows® operating ...
User Guide - Page 9
...instructions to the computer. 3. b. c. g. These
environmental factors can be stepped on or damaged by unplugging the power cord from the AC outlet. Download and install operating system updates. a. Enter your computer operating system. Select your computer model...Support, and then click Download drivers... guide, go to each downloaded update. 4. 2 Setting up your computer model ...
User Guide - Page 10
... into the network jack on page 13.
4 Chapter 2 Setting up a wireless local area network (WLAN) and connect to install additional hardware devices or software. Plug an 8-pin, RJ-...) (purchased separately), high-speed Internet service purchased from the Start screen, type support, and then select the HP Support Assistant app. Read the Safety & Comfort Guide provided with a virus, or be ...
User Guide - Page 11
...the computer model, your keyboard may support the following ways: ● Using touch gestures (select models only) ● Using the keyboard and mouse Select computer models have special action keys...keyboard also allows you to perform specific functions. Using touch gestures
You can quickly access information or perform functions by changing settings, button configurations, click speed, ...
User Guide - Page 14
... in most cases, repair damage caused by viruses. Windows critical security updates Updates to ensure proper use of the computer or user account
User password
A password is preinstalled on the... trial period, purchase an extended service. These characters must be entered to authorize access to Setup Utility, Administrator password BIOS settings, and other system identification information
...
User Guide - Page 15
...Troubleshooting
If you have problems using your computer and suggest possible solutions.
Contact support... model....trouble, contact support. Test the AC outlet by the product manufacturer. drive error
a. or - Computer does not start
Symptom
Possible solution
Error message: hard 1. Computer does not start 9
Error message: Invalid system disk or Non-System disk or Disk error...
User Guide - Page 18
...30 cm (12 inches) during initial setup or for
is not detected
re-synchronization... on the computer, and then reconnect it. your model might have a choice, use , and within 30...lights up or stops flashing.
12 Chapter 5 Troubleshooting Disconnect the receiver from other devices.
1. ...mouse button to reactivate the mouse.
● Replace the batteries in the following steps. The receiver...
User Guide - Page 19
...instructions. Under Action Center, select Troubleshoot common computer problems, and then select Troubleshoot audio playback. Turn off your Internet connection type. Run the wireless setup wizard.
1. In the Network and Sharing Center window, select Set... on . To resume from Sleep mode, press the Sleep button (select models only), or press esc. Under Network and Internet, select Connect to a...
User Guide - Page 20
... not solve your computer, use the System Recovery program. To update a driver, select Update Driver, and then follow the on -screen instructions.
14 Chapter 5 Troubleshooting You can also set restore points manually. From the Start screen, type control panel, and then select Control Panel. 3. Follow the on -screen instructions. See "Microsoft System Restore," in this table.
● Erase and...
User Guide - Page 24
...; If you the specific number of discs in... your computer model (typically one...computer automatically runs HP Recovery Manager from ...set of creating recovery media takes some time to create your computer must use high-quality discs to verify that the information written on systems that are running System Recovery from media or from that were originally installed on -screen instructions...
User Guide - Page 29
... diagnostic test, press esc. 8 Using HP PC Hardware Diagnostics (UEFI)
HP PC Hardware Diagnostics is functioning properly. Downloading HP PC Hardware Diagnostics (UEFI) to let HP automatically detect your operating system. 5. In the Diagnostic section, click HP UEFI Support Environment. - Go to a USB device 23 Click Find Now to a USB device
NOTE: Instructions for the diagnostic tools, in...
User Guide - Page 31
... ◦ Support telephone numbers ◦ HP service center locations
● For help , and then select Help and Support.
● Use HP Support Assistant. From the Start screen, type help online, go to http://www.hp.com/go/contactHP. HP Support Assistant provides useful troubleshooting and diagnostics information and includes the following information handy: ● Model number ●...
User Guide - Page 32
... any problems setting up your computer on , immediately contact HP support using the procedures given earlier in the HP Worldwide Limited Warranty and Technical Support guide. Customer support for repairs
If your computer needs to be repaired, or to have parts replaced, you attempted to upgrade your system. These services are considered consumer replaceable. Before upgrading your hardware...
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