HP Beats Special Edition 15-p000 Support and Manuals
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Maintenance and Service Guide 1 - Page 2
... herein is always enabled. First Edition: April 2022
Document Part Number: N16795-001
Product notice
This guide describes features that are registered trademarks of Windows functionality.
To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to take full advantage of USB Implementers Forum. Then select Manuals.
Intel and vPro are...
Maintenance and Service Guide 1 - Page 5
... Enabling HP Easy Clean (select products only) ...28 Removing dirt and debris from your computer...28 Cleaning your computer with a disinfectant ...29 Caring for wood veneer (select products only) ...30
Packaging and transporting guidelines ...30
Accessing support information ...30
5 Removal and replacement procedures for authorized service provider parts 33
Component replacement procedures...33...
Maintenance and Service Guide 1 - Page 8
...Table 1-1 Product components and their descriptions
Category
Description
Product Name
HP ENVY 16 Notebook PC
Model number: 16-h00xxx
CTO model number: 16t-h0000
Processors
12th Generation Intel® Core&#... slots (small outline dual in-line memory modules (SODIMMs) supporting up to 32 GB of RAM
DDR5-4800 dual-channel support
Supports the following configurations: ● 32 GB (16 ×...
Maintenance and Service Guide 1 - Page 22
... of a tablet kickstand.
● Service label-Provides important information to cycle on your computer.
Labels 15 Labels can be asked for the serial number, the product number, or the model number.
Enables airflow to cool internal components and prevent overheating. When contacting support, you might need when you contact support. IMPORTANT: Check the following examples...
Maintenance and Service Guide 1 - Page 25
... computer, including model, serial number, product key, and length of warranty, are available for the computer. NOTE: HP continually improves and changes product parts. For complete and current information about your computer.
18 Chapter 3 Illustrated parts catalog
NOTE: Details about supported parts for your computer, go to determine the spare parts that are on -screen instructions.
Maintenance and Service Guide 1 - Page 38
.... To view the BIOS Event Log:
1. Type Event Viewer, and then press enter.
4. Select Advisories to www.hp.com.
2. To locate repair professionals:
1. Select Authorized service providers. Go to http://www.hp.com/go to the product support page.
Component and diagnosis information, failure To locate diagnosis information and actions:
detection, and required action 1. Table...
Maintenance and Service Guide 1 - Page 40
NOTE: Details about supported parts for disassembly on -screen instructions. Make special note of your country or region, and then follow the on page 33). Bottom cover
To remove the bottom cover, use the procedures described in this procedure and illustration. Component replacement procedures
To remove and replace computer components, use this section.
Preparation for disassembly ...
Maintenance and Service Guide 1 - Page 52
...12700H, Arc A370M, 4 GB Intel Core 15-12500H, Arc A370M, 4 GB
Spare part number
N12357-601 N14910-601 N14909-601 ....
IMPORTANT: After replacing the system board or the display panel assembly, it is necessary to run the service tool to remove ... When you replace the system board, be sure to have been disconnected from the defective system board and install them on the replacement system board...
Maintenance and Service Guide 1 - Page 61
Navigate to download and install the Touch Panel Firmware. Select Support, and then select Software & Drivers to Help and Support at http://www.hp.com. a. c.
e. Display panels are accessible in WQXGA (2560×1600), antiglare, 400 nits
54 Chapter 5 Removal and replacement procedures for authorized service provider parts Use the suction cup and a case utility tool to carefully...
Maintenance and Service Guide 1 - Page 67
... of the options, and then follow all prerequisites before installing any software updates, especially system BIOS updates. NOTE: If your computer. Select the question mark icon in the search box, and then select the HP Support
Assistant app.
- b. Installing a BIOS update
BIOS installation procedures vary. If no instructions appear, follow these steps. 1.
Select the Search icon in...
Maintenance and Service Guide 1 - Page 71
... BIOS version currently installed on -screen instructions.
64 Chapter 7 Computer Setup (BIOS), TPM, and HP Sure Start The BIOS installation begins. 5. Changing the boot order using the f9 prompt
To dynamically choose a boot device for updates and messages. 3. Select the question mark icon (select products only) in the search box, and then select the HP Support Assistant app...
Maintenance and Service Guide 1 - Page 72
... -screen instructions.
If the BIOS becomes corrupted or is attacked, HP Sure Start automatically restores the BIOS to http://www.hp.com/support. HP Sure Start is configured and already enabled so that most users can customize the default configuration. For any related liabilities. HP will not be obtained if applicable. To access TPM settings in Computer Setup...
Maintenance and Service Guide 1 - Page 84
... GB*
*1 GB = 1 billion bytes when referring to hard drive storage capacity. NOTE: Certain restrictions and exclusions apply. Actual accessible capacity is less. Solid-state drive specifications (SATA-3) 77 Contact support for your solid-state drive.
Actual accessible capacity is less. Contact support for details.
1 TB*
Solid-state drive specifications (SATA-3)
This section provides...
Maintenance and Service Guide 1 - Page 88
... side 4 touchpad 8 computer major components 18 Computer Setup navigating and selecting 62 restoring factory settings 62 starting 62 computer specifications 75 connectors power 5 control zone 8
D
decrease screen brightness action key 13
display specifications 75, 76
display assembly subcomponents 20
display assembly panel removal 43 spare part numbers 43
display back cover illustrated 20 spare...
Maintenance and Service Guide 1 - Page 90
... 2 serial number, computer 15 service labels, locating 15 serviceability, product
description 3 setup utility
navigating and selecting 62 restoring factory settings 62 SIM slot, identifying 6 slots SIM card 6
software locating 4
software installed locating 4
solid-state drive product description 1 removal and replacement 39 specifications 76, 77
spare part country codes 57 speaker
removal 48...
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