HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... Matrix Storage Manager driver are configured with Serial ATA hard disk drives. Intel Matrix Storage Manager Driver provides support for disk traffic, and provides link power management with SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that...
... Matrix Storage Manager driver are configured with Serial ATA hard disk drives. Intel Matrix Storage Manager Driver provides support for disk traffic, and provides link power management with SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that...
User Guide
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...your hardware and software information 5 Locating hardware ...5 Locating software ...5 Tablet edge components ...6 Display ...8 Keyboard base ...10 Top ...10 TouchPad ...11 Lights ...12 Keys ...13 Right side ...14 Left side ...15 Releasing the tablet from the keyboard base 16 Changing your tablet's settings ...16 Changing your tablet's view 16 Adjusting your tablet's autorotate lock 16 Adjusting your tablet's screen brightness 17 Labels ...17 3 Connecting to a network ...19 Connecting to a wireless network ...19 Using the wireless controls 19 Using the wireless button 19 Using operating...
...your hardware and software information 5 Locating hardware ...5 Locating software ...5 Tablet edge components ...6 Display ...8 Keyboard base ...10 Top ...10 TouchPad ...11 Lights ...12 Keys ...13 Right side ...14 Left side ...15 Releasing the tablet from the keyboard base 16 Changing your tablet's settings ...16 Changing your tablet's view 16 Adjusting your tablet's autorotate lock 16 Adjusting your tablet's screen brightness 17 Labels ...17 3 Connecting to a network ...19 Connecting to a wireless network ...19 Using the wireless controls 19 Using the wireless button 19 Using operating...
User Guide
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...Starting Setup Utility (BIOS) ...65 Updating the BIOS ...65 Determining the BIOS version 65 Downloading a BIOS update 66 Using HP PC Hardware Diagnostics (UEFI 66 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 67 10 Backing up, restoring, and recovering ...68 Creating recovery media and backups 68 Creating HP Recovery media 68 Restore and recovery ...69 Recovering using HP Recovery Manager 70 What you need to know 70 Using the HP Recovery partition (select models only 70 Using HP Recovery media to recover 71 Changing the computer boot order 71 Removing the HP Recovery...
...Starting Setup Utility (BIOS) ...65 Updating the BIOS ...65 Determining the BIOS version 65 Downloading a BIOS update 66 Using HP PC Hardware Diagnostics (UEFI 66 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 67 10 Backing up, restoring, and recovering ...68 Creating recovery media and backups 68 Creating HP Recovery media 68 Restore and recovery ...69 Recovering using HP Recovery Manager 70 What you need to know 70 Using the HP Recovery partition (select models only 70 Using HP Recovery media to recover 71 Changing the computer boot order 71 Removing the HP Recovery...
User Guide
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... follow the on-screen instructions. Network computers can exchange software and data with content you want to a network ENWW Select Open Network and Sharing Center. 3. From the Start screen, type control panel, and then select Control Panel. 2. Type a name in the search box, and then select Control Panel. 3. NOTE: When a disc like a DVD movie or game is part of the TouchPad or touch screen to a network, and diagnose and repair network problems. To use operating system controls: Mode Steps 1. From This...
... follow the on-screen instructions. Network computers can exchange software and data with content you want to a network ENWW Select Open Network and Sharing Center. 3. From the Start screen, type control panel, and then select Control Panel. 2. Type a name in the search box, and then select Control Panel. 3. NOTE: When a disc like a DVD movie or game is part of the TouchPad or touch screen to a network, and diagnose and repair network problems. To use operating system controls: Mode Steps 1. From This...
User Guide
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... set up before a wireless connection is connected to support. Help and Support also provides automated troubleshooting tools and access to the computer, pressing this feature. NOTE: A wireless network must press the fn key in Setup Utility. f2 Decreases the screen brightness incrementally as long as you hold down the key. To activate the assigned function after you have disabled the action key feature on or off. CAUTION: Use extreme care when making changes...
... set up before a wireless connection is connected to support. Help and Support also provides automated troubleshooting tools and access to the computer, pressing this feature. NOTE: A wireless network must press the fn key in Setup Utility. f2 Decreases the screen brightness incrementally as long as you hold down the key. To activate the assigned function after you have disabled the action key feature on or off. CAUTION: Use extreme care when making changes...
User Guide
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... a key on and your Windows password before the computer will return to reveal the charms. Click Settings, click the Power icon, and then click Sleep. When the computer exits Sleep, the power lights turn on the keyboard. ● Tap or swipe the TouchPad. From the Start screen, type power options, and then select Power Options. 2. NOTE: If you must enter your work will return to the screen. Manually initiating and exiting Sleep You can enable user...
... a key on and your Windows password before the computer will return to reveal the charms. Click Settings, click the Power icon, and then click Sleep. When the computer exits Sleep, the power lights turn on the keyboard. ● Tap or swipe the TouchPad. From the Start screen, type power options, and then select Power Options. 2. NOTE: If you must enter your work will return to the screen. Manually initiating and exiting Sleep You can enable user...
User Guide
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... battery in Power Options. ● Turn off and unplugged from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. If the tablet has a charged battery installed and the AC adapter is disconnected from the list. To access battery information, from external power. From the Start screen, you are not using them. ● Disconnect unused external devices that time, the system switches to remove or replace the factory-sealed battery. Using the power meter and power settings...
... battery in Power Options. ● Turn off and unplugged from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. If the tablet has a charged battery installed and the AC adapter is disconnected from the list. To access battery information, from external power. From the Start screen, you are not using them. ● Disconnect unused external devices that time, the system switches to remove or replace the factory-sealed battery. Using the power meter and power settings...
User Guide
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... the Start screen, type coolsense, and then select HP CoolSense. When HP CoolSense is off, the position of your software content with the power button, the recommended procedure is to use the Windows Shut down command closes all open programs. 2. Be sure to save your updated information. ▲ To enable this feature or manually adjust the settings, from external power for an extended period Although you can turn CoolSense...
... the Start screen, type coolsense, and then select HP CoolSense. When HP CoolSense is off, the position of your software content with the power button, the recommended procedure is to use the Windows Shut down command closes all open programs. 2. Be sure to save your updated information. ▲ To enable this feature or manually adjust the settings, from external power for an extended period Although you can turn CoolSense...
User Guide
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... software Help. Updates can resolve issues and bring new features and options to your computer to run Disk Cleanup: 1. To run the latest technology available. Without the latest driver, you start Disk Defragmenter, it works without oil) ● Static-free cloth wipes 58 Chapter 7 Maintaining your computer manually at least once a month. To run Disk Defragmenter on solid-state drives. Follow the on-screen instructions...
... software Help. Updates can resolve issues and bring new features and options to your computer to run Disk Cleanup: 1. To run the latest technology available. Without the latest driver, you start Disk Defragmenter, it works without oil) ● Static-free cloth wipes 58 Chapter 7 Maintaining your computer manually at least once a month. To run Disk Defragmenter on solid-state drives. Follow the on-screen instructions...
User Guide
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... the Windows operating system, HP applications, the non-Windows Setup Utility (BIOS), and other third-party software can be available on your computer from the Start screen, type hp support assistant, and then select the HP Support Assistant app. Use the following tips for service, back up your computer for the first time, you set in Windows or in this chapter may find it helpful to a Windows user account Unauthorized removal of...
... the Windows operating system, HP applications, the non-Windows Setup Utility (BIOS), and other third-party software can be available on your computer from the Start screen, type hp support assistant, and then select the HP Support Assistant app. Use the following tips for service, back up your computer for the first time, you set in Windows or in this chapter may find it helpful to a Windows user account Unauthorized removal of...
User Guide
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... password, you cannot access Setup Utility (BIOS). TPM Embedded Security device (select models only) TPM (Trusted Platform Module) provides additional security for your computer and information ENWW To start Setup Utility (BIOS), turn on page 65. For information on changing Setup Utility settings, see Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) on or restart the computer, quickly press esc, and then press f10. 2. NOTE: If you enter the power-on password at the first password...
... password, you cannot access Setup Utility (BIOS). TPM Embedded Security device (select models only) TPM (Trusted Platform Module) provides additional security for your computer and information ENWW To start Setup Utility (BIOS), turn on page 65. For information on changing Setup Utility settings, see Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) on or restart the computer, quickly press esc, and then press f10. 2. NOTE: If you enter the power-on password at the first password...
User Guide
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... as a trial offer. Antivirus software can disable programs, utilities, or the operating system, or cause them , and in order to save and exit. It is set to function abnormally. Press f1 to reset the TPM, or press f2 to Clear the TPM. For more information about computer viruses, from the Start screen, type hp support assistant, and then select the HP Support Assistant app. No/Yes...
... as a trial offer. Antivirus software can disable programs, utilities, or the operating system, or cause them , and in order to save and exit. It is set to function abnormally. Press f1 to reset the TPM, or press f2 to Clear the TPM. For more information about computer viruses, from the Start screen, type hp support assistant, and then select the HP Support Assistant app. No/Yes...
User Guide
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... is monitored and compared with a set up , restoring, and recovering on your computer, regularly update the software. Using firewall software Firewalls are two types of firewalls to consider: ● Host-based firewalls-Software that protects only the computer it can be a combination of both hardware and software. Installing critical security updates HP recommends that you install on your computer and/or network, or it is installed on. ● Network...
... is monitored and compared with a set up , restoring, and recovering on your computer, regularly update the software. Using firewall software Firewalls are two types of firewalls to consider: ● Host-based firewalls-Software that protects only the computer it can be a combination of both hardware and software. Installing critical security updates HP recommends that you install on your computer and/or network, or it is installed on. ● Network...
User Guide
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... BIOS update is downloaded. From the Start screen, type support, and then select the HP Support Assistant app. 2. Follow any device, cable, or cord. 1. Using the hard drive path you can isolate hardware failures from issues that contains the update. 4. BIOS installation procedures vary. During the download and installation, follow these steps: a. If the update is more recent than your BIOS, make a note of the date, name, or other software components. 66 Chapter 9 Using Setup Utility (BIOS) and HP...
... BIOS update is downloaded. From the Start screen, type support, and then select the HP Support Assistant app. 2. Follow any device, cable, or cord. 1. Using the hard drive path you can isolate hardware failures from issues that contains the update. 4. BIOS installation procedures vary. During the download and installation, follow these steps: a. If the update is more recent than your BIOS, make a note of the date, name, or other software components. 66 Chapter 9 Using Setup Utility (BIOS) and HP...
User Guide
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... (select models only). 1. HP Recovery Manager will be burned. From the Start screen, type help, and then select Help and Support. ● If you begin creating the recovery media. ● The creation process can choose the System Recovery option from backup, refreshing the computer, and resetting the computer to a USB port on page 70 ● If you want to recover the system, see Recovering using HP Recovery Manager on an external device, such as a USB hub...
... (select models only). 1. HP Recovery Manager will be burned. From the Start screen, type help, and then select Help and Support. ● If you begin creating the recovery media. ● The creation process can choose the System Recovery option from backup, refreshing the computer, and resetting the computer to a USB port on page 70 ● If you want to recover the system, see Recovering using HP Recovery Manager on an external device, such as a USB hub...
User Guide
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... and all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. Before beginning recovery, back up , restoring, and recovering ENWW What you have not already created recovery media, see Recovering using HP Recovery Manager on -screen instructions. If you need for recovery discs or a recovery USB flash drive. Using the HP Recovery partition (select models only) The HP Recovery partition (select models only) allows...
... and all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. Before beginning recovery, back up , restoring, and recovering ENWW What you have not already created recovery media, see Recovering using HP Recovery Manager on -screen instructions. If you need for recovery discs or a recovery USB flash drive. Using the HP Recovery partition (select models only) The HP Recovery partition (select models only) allows...
User Guide
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... Restore and recovery 71 You can use the Windows Refresh option, the Windows option to remove the HP Recovery partition: 1. Press f11 while the computer boots. - So before beginning these steps to remove everything and reinstall Windows, or the HP Recovery Manager option. Follow the on -screen instructions. or - Using HP Recovery media to free up all personal files. 2. Insert the HP Recovery disc you to remove the HP Recovery partition to recover You can change the boot order: 1. Follow these steps (select models only). 1. From the Start screen, type recovery...
... Restore and recovery 71 You can use the Windows Refresh option, the Windows option to remove the HP Recovery partition: 1. Press f11 while the computer boots. - So before beginning these steps to remove everything and reinstall Windows, or the HP Recovery Manager option. Follow the on -screen instructions. or - Using HP Recovery media to free up all personal files. 2. Insert the HP Recovery disc you to remove the HP Recovery partition to recover You can change the boot order: 1. Follow these steps (select models only). 1. From the Start screen, type recovery...
User Guide
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...power, using 53 F firewall software 64 fn key, identifying 13, 49 fun things to do 2 H HDMI port connecting 33 identifying 14, 27 HDMI, configuring audio 33 headphones, connecting 31 Hibernation exiting 51 initiated during critical battery level 53 initiating 51 high-definition devices, connecting 33 hot keys description 49 using 49 HP and third-party software updates, installing 64 HP Mobile Broadband, disabled 23 HP PC Hardware Diagnostics (UEFI) downloading 67 HP Recovery Manager correcting boot problems 71 starting 70 HP Recovery media creating 68 recovery 71 HP Recovery partition recovery...
...power, using 53 F firewall software 64 fn key, identifying 13, 49 fun things to do 2 H HDMI port connecting 33 identifying 14, 27 HDMI, configuring audio 33 headphones, connecting 31 Hibernation exiting 51 initiated during critical battery level 53 initiating 51 high-definition devices, connecting 33 hot keys description 49 using 49 HP and third-party software updates, installing 64 HP Mobile Broadband, disabled 23 HP PC Hardware Diagnostics (UEFI) downloading 67 HP Recovery Manager correcting boot problems 71 starting 70 HP Recovery media creating 68 recovery 71 HP Recovery partition recovery...
User Guide
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... system recovery 70 P passwords Setup Utility (BIOS) 62 Windows 62 pinching touch screen gesture 44 pinching TouchPad gesture 37 ports HDMI 14, 27, 33 USB 3.0 14, 15, 27, 28 power button, identifying 6 power connector, identifying 7, 14 power meter 52 power, battery 52 product name and number, computer 17 public WLAN connection 22 R recovery discs 68, 71 HP Recovery Manager 70 media 71 options 68 starting 70 supported discs 68 system 70 USB flash drive 71 using HP Recovery media 69 recovery media creating 68 creating using HP Recovery Manager 69 recovery partition removing 71 regulatory...
... system recovery 70 P passwords Setup Utility (BIOS) 62 Windows 62 pinching touch screen gesture 44 pinching TouchPad gesture 37 ports HDMI 14, 27, 33 USB 3.0 14, 15, 27, 28 power button, identifying 6 power connector, identifying 7, 14 power meter 52 power, battery 52 product name and number, computer 17 public WLAN connection 22 R recovery discs 68, 71 HP Recovery Manager 70 media 71 options 68 starting 70 supported discs 68 system 70 USB flash drive 71 using HP Recovery media 69 recovery media creating 68 creating using HP Recovery Manager 69 recovery partition removing 71 regulatory...
Regulatory, Safety and Environmental Notices User Guide
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... or cable system. Article 810 of the National Electrical Code, ANSI/NFPA 70, provides information with regard to proper electrical grounding of the mast and supporting structure, grounding of the lead-in Wire TV antenna connectors protection 31 Table 4-1 Antenna Grounding Reference Grounding Component 1 Electric Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part III...
... or cable system. Article 810 of the National Electrical Code, ANSI/NFPA 70, provides information with regard to proper electrical grounding of the mast and supporting structure, grounding of the lead-in Wire TV antenna connectors protection 31 Table 4-1 Antenna Grounding Reference Grounding Component 1 Electric Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part III...