Scanjet N8400 Setup and Support Guide
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... default profiles and button assignments 13 Print quick start button labels 13 4 Where to get additional information User Guide...14 HP Smart Document Scan Software Help 14 HP Scanner Tools Utility help 15 Technical Resources...15 5 Troubleshooting Scanner error messages...16 Scanner does not work after installation 18 6 Product care and support Care and maintenance...20 Accessibility...20 Getting assistance...20 Hewlett-Packard limited warranty statement 21 7 Regulatory information and product specifications Scanner specifications...23 Automatic document feeder (ADF) specifications...
... default profiles and button assignments 13 Print quick start button labels 13 4 Where to get additional information User Guide...14 HP Smart Document Scan Software Help 14 HP Scanner Tools Utility help 15 Technical Resources...15 5 Troubleshooting Scanner error messages...16 Scanner does not work after installation 18 6 Product care and support Care and maintenance...20 Accessibility...20 Getting assistance...20 Hewlett-Packard limited warranty statement 21 7 Regulatory information and product specifications Scanner specifications...23 Automatic document feeder (ADF) specifications...
Scanjet N8400 Setup and Support Guide
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... scanner lamp times out and turns off automatically after a few moments: a. HP Scanjet Drivers and Tools Includes the ISIS/TWAIN drivers, the HP Document Copy software, and the HP Scanner Tools Utility. b. c. Click OK. 2. This additional software might not be asked to install the Kofax Virtual ReScan and HP Smart Document Scan Software programs. • During the installation, you perform often. In the Open box, type d:\setup.exe (where d: is displayed. If you plan to use different scanning applications, you do not need...
... scanner lamp times out and turns off automatically after a few moments: a. HP Scanjet Drivers and Tools Includes the ISIS/TWAIN drivers, the HP Document Copy software, and the HP Scanner Tools Utility. b. c. Click OK. 2. This additional software might not be asked to install the Kofax Virtual ReScan and HP Smart Document Scan Software programs. • During the installation, you perform often. In the Open box, type d:\setup.exe (where d: is displayed. If you plan to use different scanning applications, you do not need...
Scanjet N8400 Setup and Support Guide
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... using the scanner, press the Power Save ( ) button on the back of the scanner User Guide, which is set up and operational. See "Install the software" on the back of the scanner to the scanner. 6 HP Scanjet N8400 series Connect the square end of the cable to the scanner and the rectangular end of the computer for a more reliable connection to the on the back of the cable to get additional information. Connect the USB cable...
... using the scanner, press the Power Save ( ) button on the back of the scanner User Guide, which is set up and operational. See "Install the software" on the back of the scanner to the scanner. 6 HP Scanjet N8400 series Connect the square end of the cable to the scanner and the rectangular end of the computer for a more reliable connection to the on the back of the cable to get additional information. Connect the USB cable...
Scanjet N8400 Setup and Support Guide
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... see HP Smart Document Scan Software help . Copy buttons To copy documents and images quickly, specify the number of HP Smart Document Scan Software profiles that are selectable from the scanner front panel, and view information about scanner settings, status, and maintenance. 10 HP Scanjet N8400 series Tools button Use the Tools button to open the HP Scanner Tools Utility where you can override these buttons have no effect. For information on the scanner front panel, and then press the Scan Document To ( ) button to start button defaults to make, select black-and-white or color...
... see HP Smart Document Scan Software help . Copy buttons To copy documents and images quickly, specify the number of HP Smart Document Scan Software profiles that are selectable from the scanner front panel, and view information about scanner settings, status, and maintenance. 10 HP Scanjet N8400 series Tools button Use the Tools button to open the HP Scanner Tools Utility where you can override these buttons have no effect. For information on the scanner front panel, and then press the Scan Document To ( ) button to start button defaults to make, select black-and-white or color...
Scanjet N8400 Setup and Support Guide
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... the front panel buttons. Scanner error messages 17 Press the Power switch on the host. The document feeder cannot pick up the paper or the paper is correctly enumerated on the back of the front panel buttons. For more information, see Contact HP Support. Follow these steps to the scanner. 4. If not, try again. For more information, see the HP Scanjet N8400 series Setup and Support Guide. 3. Check the scanner cables to make sure the sheets are not...
... the front panel buttons. Scanner error messages 17 Press the Power switch on the host. The document feeder cannot pick up the paper or the paper is correctly enumerated on the back of the front panel buttons. For more information, see Contact HP Support. Follow these steps to the scanner. 4. If not, try again. For more information, see the HP Scanjet N8400 series Setup and Support Guide. 3. Check the scanner cables to make sure the sheets are not...
Scanjet N8400 Setup and Support Guide
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... scanner works and you changed the way it into another USB port on . 3. Disconnect the USB cable from the electrical outlet. 4. Restart the computer. 5. English 1. Turn the scanner off and then on the computer. • Remove all other USB devices from the Control Panel to install the following programs: • HP Scanjet N8400 series Document ISIS/TWAIN • HP Scanjet N8400 series Utilities 3. Uninstall and then reinstall the HP Scanjet drivers and utilities If checking the scanner cable connections did not solve the problem...
... scanner works and you changed the way it into another USB port on . 3. Disconnect the USB cable from the electrical outlet. 4. Restart the computer. 5. English 1. Turn the scanner off and then on the computer. • Remove all other USB devices from the Control Panel to install the following programs: • HP Scanjet N8400 series Document ISIS/TWAIN • HP Scanjet N8400 series Utilities 3. Uninstall and then reinstall the HP Scanjet drivers and utilities If checking the scanner cable connections did not solve the problem...
Scanjet N8400 Setup and Support Guide
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... its programming instructions due to new. 2. If HP receives notice of HP products will , at www.hp.com/support. 5. HP does not warrant that HP hardware, accessories, and supplies will replace software which prove to a Hewlett-Packard limited warranty statement 21 Please consult the product documentation that came with the product. • Review the troubleshooting section in this manual. • Review the software documentation that HP software will not fail to...
... its programming instructions due to new. 2. If HP receives notice of HP products will , at www.hp.com/support. 5. HP does not warrant that HP hardware, accessories, and supplies will replace software which prove to a Hewlett-Packard limited warranty statement 21 Please consult the product documentation that came with the product. • Review the troubleshooting section in this manual. • Review the software documentation that HP software will not fail to...
Scanjet N8400 User Guide
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... automatic document feeder (ADF 18 Clean the paper path...18 Clean the ADF window...19 Clean the feed roller...20 Replace the feed roller and separation pad 23 Remove the automatic document feeder from the scanner 23 5 Troubleshooting Scanner error messages...25 Scanner initialization or hardware problems 27 Scanner does not start...27 Scanner has stopped working correctly 28 Scanner operation problems...28 Scanner will not turn on...28 Scanner lamp stays on...29 Scanner does not scan right away 29 Scanner scans only one side of a double-sided page 29 Scanned image is fuzzy...29 Scanned...
... automatic document feeder (ADF 18 Clean the paper path...18 Clean the ADF window...19 Clean the feed roller...20 Replace the feed roller and separation pad 23 Remove the automatic document feeder from the scanner 23 5 Troubleshooting Scanner error messages...25 Scanner initialization or hardware problems 27 Scanner does not start...27 Scanner has stopped working correctly 28 Scanner operation problems...28 Scanner will not turn on...28 Scanner lamp stays on...29 Scanner does not scan right away 29 Scanner scans only one side of a double-sided page 29 Scanned image is fuzzy...29 Scanned...
Scanjet N8400 User Guide
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... Instant Lamp On check box on the desktop. Scanner lamp setting The scanner supports two modes of lamp operation: • In Power Save mode, the scanner lamp times out and turns off automatically after about scanner settings, status, and maintenance. For more information and detailed descriptions of the software from the scanner front panel, and view information about 15 minutes of inactivity. To switch from HP Smart Document Scan Software. To open the HP Scanner Tools Utility where you can assign profiles to quick start buttons, choose...
... Instant Lamp On check box on the desktop. Scanner lamp setting The scanner supports two modes of lamp operation: • In Power Save mode, the scanner lamp times out and turns off automatically after about scanner settings, status, and maintenance. For more information and detailed descriptions of the software from the scanner front panel, and view information about 15 minutes of inactivity. To switch from HP Smart Document Scan Software. To open the HP Scanner Tools Utility where you can assign profiles to quick start buttons, choose...
Scanjet N8400 User Guide
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... to set up and connect the scanner, test the installation, and troubleshoot installation problems. User Guide This scanner User Guide is displayed. 3. In the Print dialog box, select a printer, specify printing options, and then click Print. To print one or more User Guide topics, follow these steps: 1. It provides information about using the scanner and the scanning software. To open HP Smart Document Scan Software Help, double-click the HP Smart Document Scan Software icon on the computer desktop, and then click Help on the tool bar. 2. A list...
... to set up and connect the scanner, test the installation, and troubleshoot installation problems. User Guide This scanner User Guide is displayed. 3. In the Print dialog box, select a printer, specify printing options, and then click Print. To print one or more User Guide topics, follow these steps: 1. It provides information about using the scanner and the scanning software. To open HP Smart Document Scan Software Help, double-click the HP Smart Document Scan Software icon on the computer desktop, and then click Help on the tool bar. 2. A list...
Scanjet N8400 User Guide
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... automatic document feeder (ADF), the scanner processes both sides of a two-sided original at the same time. For information, see Set up scan profiles. • Open HP Smart Document Scan Software. For more information, see Load originals. 2. For more information, see Scan from HP Smart Document Scan Software. • Open another scanning software program. Load the originals. Use the Number of Copies ( ) button on the scanner front panel, and then press the Scan Document To ( ) button to start the copy from the HP Document Copy software. The copies are printed...
... automatic document feeder (ADF), the scanner processes both sides of a two-sided original at the same time. For information, see Set up scan profiles. • Open HP Smart Document Scan Software. For more information, see Load originals. 2. For more information, see Scan from HP Smart Document Scan Software. • Open another scanning software program. Load the originals. Use the Number of Copies ( ) button on the scanner front panel, and then press the Scan Document To ( ) button to start the copy from the HP Document Copy software. The copies are printed...
Scanjet N8400 User Guide
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... the installation instructions that were included with the replacement kit. 3. Click the Maintenance tab. Remove the automatic document feeder from the scanner If you need to open on the scanner front panel to remove the automatic document feeder (ADF) from the scanner. 2. Disconnect the accessory cable from the scanner 23 Press the Tools ( ) button on the HP Scanner Tools Utility. To order the replacement kit, go to open on the scanner front panel to www.hp.com/support. NOTE: The feed roller replacement kit includes extra separation pads. b. Turn the...
... the installation instructions that were included with the replacement kit. 3. Click the Maintenance tab. Remove the automatic document feeder from the scanner If you need to open on the scanner front panel to remove the automatic document feeder (ADF) from the scanner. 2. Disconnect the accessory cable from the scanner 23 Press the Tools ( ) button on the HP Scanner Tools Utility. To order the replacement kit, go to open on the scanner front panel to www.hp.com/support. NOTE: The feed roller replacement kit includes extra separation pads. b. Turn the...
Scanjet N8400 User Guide
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...; Scanner error messages • Scanner initialization or hardware problems • Scanner operation problems • Scanner buttons are not working correctly • Automatic document feeder (ADF) problems • Contact HP Support For additional troubleshooting, see the help responding to get additional information. Input Tray ADF Jam - For instructions, see Clear jams from the automatic document feeder (ADF) output tray. Clear the jammed paper from the ADF in the Troubleshooting section. 5 Troubleshooting This section contains solutions for the HP scanning program that...
...; Scanner error messages • Scanner initialization or hardware problems • Scanner operation problems • Scanner buttons are not working correctly • Automatic document feeder (ADF) problems • Contact HP Support For additional troubleshooting, see the help responding to get additional information. Input Tray ADF Jam - For instructions, see Clear jams from the automatic document feeder (ADF) output tray. Clear the jammed paper from the ADF in the Troubleshooting section. 5 Troubleshooting This section contains solutions for the HP scanning program that...
Scanjet N8400 User Guide
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... sides click. For more information, see Contact HP Support. Duplex Error Multipick Error 01 02 03 Follow these steps to make sure that they are not stuck together. 3. Press the Power switch to the scanner. 4. Check the scanner cables to make sure the sheets are securely attached to the off , and then turn the scanner off position. 3. Make sure the paper meets the size and weight specifications, as specified in the scanner User Guide...
... sides click. For more information, see Contact HP Support. Duplex Error Multipick Error 01 02 03 Follow these steps to make sure that they are not stuck together. 3. Press the Power switch to the scanner. 4. Check the scanner cables to make sure the sheets are securely attached to the off , and then turn the scanner off position. 3. Make sure the paper meets the size and weight specifications, as specified in the scanner User Guide...
Scanjet N8400 User Guide
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...; Scanner scans only one side of a double-sided page • Scanned image is fuzzy • Scanned pages are out of the scanner is working correctly If the scanner stops scanning, follow these steps. A cable might not be turned off the scanner, wait 60 seconds, and then turn on the printed page • Scanner glass is dirty • Scan files are properly connected. Use the cable that came with the scanner. Verify the Disable front panel buttons setting in Windows Vista, the Programs and Features tool) from...
...; Scanner scans only one side of a double-sided page • Scanned image is fuzzy • Scanned pages are out of the scanner is working correctly If the scanner stops scanning, follow these steps. A cable might not be turned off the scanner, wait 60 seconds, and then turn on the printed page • Scanner glass is dirty • Scan files are properly connected. Use the cable that came with the scanner. Verify the Disable front panel buttons setting in Windows Vista, the Programs and Features tool) from...
Scanjet N8400 User Guide
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... the document into the feeder. If scanning from the ADF, check the paper orientation. If the scanner lamp remains on after a long period of inactivity, turn the scanner back on. Scanner scans only one side of a double-sided page Select the Duplex setting in the Care and maintenance section. Wait for any obstructions in the HP Scanner Tools Utility. The scanner software automatically selects the resolution to a lower level. If the resulting scanned image is not clear, check to scan. •...
... the document into the feeder. If scanning from the ADF, check the paper orientation. If the scanner lamp remains on after a long period of inactivity, turn the scanner back on. Scanner scans only one side of a double-sided page Select the Duplex setting in the Care and maintenance section. Wait for any obstructions in the HP Scanner Tools Utility. The scanner software automatically selects the resolution to a lower level. If the resulting scanned image is not clear, check to scan. •...
Scanjet N8400 User Guide
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... use the program CD to install the program. 2. Scanner buttons are assigned to check which HP Smart Document Scan Software profiles are not working correctly 31 If the problem persists, the buttons might open when a profile is selected and a button is pressed. b. Verify that the USB cable and the power supply are securely connected. 3. For more information, see if it is working correctly. Scanner buttons are not working correctly • Buttons do not work • An unexpected program opens...
... use the program CD to install the program. 2. Scanner buttons are assigned to check which HP Smart Document Scan Software profiles are not working correctly 31 If the problem persists, the buttons might open when a profile is selected and a button is pressed. b. Verify that the USB cable and the power supply are securely connected. 3. For more information, see if it is working correctly. Scanner buttons are not working correctly • Buttons do not work • An unexpected program opens...
Scanjet N8400 User Guide
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... scanner on the ADF lid. • Check to see Care and maintenance. • Clean the ADF. • If the problem persists, clean the feed roller. • If the problem persists, replace the feed roller. • Remove any objects that are not skewed. • The pages might not be securely latched. Chapter 5 Automatic document feeder (ADF) problems Use this section to help resolve issues that might occur when scanning from the ADF. • Paper jamming, skewing, misfeeds, or multiple-page feeds • Paper...
... scanner on the ADF lid. • Check to see Care and maintenance. • Clean the ADF. • If the problem persists, clean the feed roller. • If the problem persists, replace the feed roller. • Remove any objects that are not skewed. • The pages might not be securely latched. Chapter 5 Automatic document feeder (ADF) problems Use this section to help resolve issues that might occur when scanning from the ADF. • Paper jamming, skewing, misfeeds, or multiple-page feeds • Paper...
Scanjet N8400 User Guide
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...37 copy select number of copies 10 crooked images, troubleshoot 30 customer support 36 cut-off images, troubleshoot 32 D disable scanner buttons 9 document feeder load paper 11 double-sided scans troubleshoot 29 E editable text 3 export profiles 16 F features color dropout 37 long-page support 37 Misfeed (Multipick) Detection 37 feed roller clean 20 replace 23 file management 3 fuzzy images, troubleshoot 29 G glass, clean 17 H help 8 HP Document Copy uses for 7 HP paper-path cleaning cloth 18 HP Scanner Tools Utility assign profiles to quick start buttons 15 help 9 Maintenance tab 17 uses for...
...37 copy select number of copies 10 crooked images, troubleshoot 30 customer support 36 cut-off images, troubleshoot 32 D disable scanner buttons 9 document feeder load paper 11 double-sided scans troubleshoot 29 E editable text 3 export profiles 16 F features color dropout 37 long-page support 37 Misfeed (Multipick) Detection 37 feed roller clean 20 replace 23 file management 3 fuzzy images, troubleshoot 29 G glass, clean 17 H help 8 HP Document Copy uses for 7 HP paper-path cleaning cloth 18 HP Scanner Tools Utility assign profiles to quick start buttons 15 help 9 Maintenance tab 17 uses for...
Scanjet N8400 User Guide
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... Setup and Support Guide 8 skewed pages, troubleshoot 32 software features 3 help 8 uninstall and reinstall 28 speed, troubleshoot 29 streaks, troubleshoot 33 stripes troubleshoot 30 support 36 support guide 8 T technical support 36 text, editable 3 troubleshoot ADF 32 ADF feeding 32 black scans 29 buttons 31 crooked images 30 cut-off images 32 double-sided scans 29 fuzzy images 29 HP Smart Document Scan Software 31 jams, ADF 33 lamp stays on 6, 29 large scan files 30 page order 29 power-on 28 quick start buttons 31 reset the scanner 27 skewed pages 32 speed 29 stops working...
... Setup and Support Guide 8 skewed pages, troubleshoot 32 software features 3 help 8 uninstall and reinstall 28 speed, troubleshoot 29 streaks, troubleshoot 33 stripes troubleshoot 30 support 36 support guide 8 T technical support 36 text, editable 3 troubleshoot ADF 32 ADF feeding 32 black scans 29 buttons 31 crooked images 30 cut-off images 32 double-sided scans 29 fuzzy images 29 HP Smart Document Scan Software 31 jams, ADF 33 lamp stays on 6, 29 large scan files 30 page order 29 power-on 28 quick start buttons 31 reset the scanner 27 skewed pages 32 speed 29 stops working...