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Scanjet N8400 Setup and Support Guide - Page 4
... the copyright laws. Nothing herein should be liable for HP products and services are registered trademarks of the United States Environmental Protection Agency. Microsoft and Windows are set forth in the express warranty statements accompanying such products and services. The only warranties for technical or editorial errors or omissions contained herein. The information contained herein...
Scanjet N8400 Setup and Support Guide - Page 5
... Guide...14 HP Smart Document Scan Software Help 14 HP Scanner Tools Utility help 15 Technical Resources...15
5 Troubleshooting Scanner error messages...16 Scanner does not work after installation 18
6 Product care and support Care and maintenance...20 Accessibility...20 Getting assistance...20 Hewlett-Packard limited warranty statement 21
7 Regulatory information and product specifications...
Scanjet N8400 Setup and Support Guide - Page 6
... tape.
1
HP Scanjet N8400 series scanner
2
Automatic document feeder (ADF) and ADF input tray
3
Power cable
4
USB cable
5
Scanning software CDs (For more information, see "Included software"
on page 3.)
6
Quick start button labels
7
Paper-path cleaning cloth
8
Setup and Support Guide (this book)
Install the software
CAUTION: Do not connect the USB cable to set up...
Scanjet N8400 Setup and Support Guide - Page 7
...Install Software to install the scanning software. • Follow the onscreen instructions to install the following programs: • HP Scanjet Drivers and Tools • Kofax Virtual ReScan • HP Smart Document Scan Software
NOTE: You must install the HP Scanjet Drivers and Tools in order to the HP... initial setting for all scanner models or all countries/regions. Install the software
3
Scanjet N8400 Setup and Support Guide - Page 10
...the USB cable
CAUTION: Be sure you install the HP scanning software before connecting the scanner to the scanner.
6
HP Scanjet N8400 series NOTE: HP recommends using the scanner, press the ...uninstalling the ADF, see the Care and maintenance section of the scanner User Guide, which is set up and operational. See "Install the software" on the back of the cable to an electrical outlet.
2....
Scanjet N8400 Setup and Support Guide - Page 19
...
Visit www.hp.com/support for a technical white paper on the scanner front panel, and then click Help in the HP Scanner Tools Utility dialog box. To open HP Scanner Tools Utility help, press the Tools button on working with scan profiles across multiple computers. English
HP Scanner Tools Utility help explains the scanner settings, information...
Scanjet N8400 Setup and Support Guide - Page 21
... sure the paper meets the size and weight specifications,
as specified in the scanner User Guide. 4.
Follow these steps to scan. 2. Scanner error messages
17 Close the program you are using to resolve the error:
1. For more information, see Contact HP Support. If the message is still displayed, contact HP Support.
Verify that they are not stuck
together...
Scanjet N8400 Setup and Support Guide - Page 25
... documentation that HP hardware, accessories, and supplies will be either replace or repair products which does not execute its programming instructions after the date of purchase, for the period specified above. Replacement products may be uninterrupted or error free. Please consult the product documentation that came with the product. • Review the troubleshooting section in...
Scanjet N8400 User Guide - Page 8
... of scanning and document-management programs, including: • HP Smart Document Scan Software • HP Document Copy Utility • HP Scanner Tools Utility For more information, see the printed Setup and Support Guide that came with the scanner, see Scan from the scanner front panel, and view information about scanner settings, status, and maintenance. To open the...
Scanjet N8400 User Guide - Page 10
...Setup and Support Guide Use the printed Setup and Support Guide that topic, and then click Print on the tool bar. 2. To open HP Smart Document Scan Software Help, double-click the HP...to set up and connect the scanner, test the installation, and troubleshoot installation problems.
User Guide This scanner User Guide is displayed. 3.
To open the User Guide in the installed (...
Scanjet N8400 User Guide - Page 20
...instructions about how to open the HP Scanner Tools
Utility. Use an HP paper-path cleaning cloth to the scanner. To order more HP...support and troubleshooting information, and then enter the scanner product name and model number. Remove the cleaning cloth and unfold it can damage the scanner glass. Avoid cleaners that is fed through it. Avoid isopropyl alcohol because it . 3.
Set...Replace ...
Scanjet N8400 User Guide - Page 27
... document feeder (ADF) problems • Contact HP Support
For additional troubleshooting, see the help responding to get additional information.
Clear the jammed paper from the ADF in the Troubleshooting section. 5 Troubleshooting
This section contains solutions for the HP scanning program that you hear a click. For instructions, see Where to a scanner error message, see the...
Scanjet N8400 User Guide - Page 29
... resolve the error:
1. (continued) Scanner Error Message 04
05 06 07
Recovery Process
Follow these steps: 1.
Check the USB connection between the scanner and the computer. If the message is connected to the back of the front panel buttons. If the problem persists, contact HP Support. For more help, see the printed Setup and Support guide that the...
Scanjet N8400 User Guide - Page 41
... from 12 set up profiles 14 troubleshoot 31
I
import profiles 16 ISIS-compliant programs
scan from 13
J
jams, ADF 33
L
lamp troubleshoot 6
lamp, scanner 29 LCD Reader 9 lines
troubleshoot 30 load originals 11 long-page support 37
M
maintenance clean feed roller 20 clean paper path 18 HP Scanner Tools Utility Maintenance tab 17 replace feed roller 23...
Scanjet N8400 User Guide - Page 42
...
replace 23 Setup and Support Guide 8 skewed pages, troubleshoot 32 software
features 3 help 8 uninstall and reinstall 28 speed, troubleshoot 29 streaks, troubleshoot 33 stripes troubleshoot 30 support 36 support guide 8
T
technical support 36 text, editable 3
troubleshoot ADF 32 ADF feeding 32 black scans 29 buttons 31 crooked images 30 cut-off images 32 double-sided scans 29 fuzzy images 29 HP...
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