User Guide
Page 9
... (network-connected products only) ...111 Scanner installation problems ...112 Check the cables ...112 Uninstall and then reinstall the HP ScanJet drivers and tools (Windows 112 Power issues ...114 Scanner will not turn on ...114 The scanner has paused or shut down ...114 Scanner keeps turning off ...115 Scanner does not pick up paper or misfeeds ...116 Introduction ...116 The scanner does not pick up paper ...116 The scanner picks up multiple sheets of paper 116 The document feeder jams, skews, or picks up multiple sheets of paper...
... (network-connected products only) ...111 Scanner installation problems ...112 Check the cables ...112 Uninstall and then reinstall the HP ScanJet drivers and tools (Windows 112 Power issues ...114 Scanner will not turn on ...114 The scanner has paused or shut down ...114 Scanner keeps turning off ...115 Scanner does not pick up paper or misfeeds ...116 Introduction ...116 The scanner does not pick up paper ...116 The scanner picks up multiple sheets of paper 116 The document feeder jams, skews, or picks up multiple sheets of paper...
User Guide
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... maximum number of the encryption. If you selected Add, the Quick Sets Setup page opens. Duplicate filename suffix default [filename]_YYYYMMDDT File Name Preview1 Enter a file name, and then click Update Preview. Select the User editable check box to complete the setup. A password must be used for files saved to make this setting editable at the product control panel. Select the User editable check box to a network folder. File Name Suffix1 Set the default file name suffix used to pressing start the Quick Set Wizard. 3. PDF...
... maximum number of the encryption. If you selected Add, the Quick Sets Setup page opens. Duplicate filename suffix default [filename]_YYYYMMDDT File Name Preview1 Enter a file name, and then click Update Preview. Select the User editable check box to complete the setup. A password must be used for files saved to make this setting editable at the product control panel. Select the User editable check box to a network folder. File Name Suffix1 Set the default file name suffix used to pressing start the Quick Set Wizard. 3. PDF...
User Guide
Page 45
... Windows 8, click Search, enter System in Windows 7, click Start, click Control Panel, click System. On the Configure File Scan Settings dialog, set the default scanning preferences for the product. Review the Summary dialog, and then click Finish. If this box is not selected, the feature is unavailable at the control panel ● Always use these credentials NOTE: If Always use DNS to Network Folder settings 1. In the Scan to Network Folder area of user to connect...
... Windows 8, click Search, enter System in Windows 7, click Start, click Control Panel, click System. On the Configure File Scan Settings dialog, set the default scanning preferences for the product. Review the Summary dialog, and then click Finish. If this box is not selected, the feature is unavailable at the control panel ● Always use these credentials NOTE: If Always use DNS to Network Folder settings 1. In the Scan to Network Folder area of user to connect...
User Guide
Page 46
... to Network Folder feature. NOTE: Quick Sets are short-cut jobs that users can be minimally configured without the quick set, users must be entered in the Quick Set Setup to fully configure the Scan to configure the folder settings. 36 Chapter 2 Use the scanner ENWW NOTE: The Scan to Network Folder feature can understand quickly (e.g., "Scan and save to configure where Quick Set will save. 3. NOTE: Name the Quick Set something that can be accessed on the product control panel and to configure the...
... to Network Folder feature. NOTE: Quick Sets are short-cut jobs that users can be minimally configured without the quick set, users must be entered in the Quick Set Setup to fully configure the Scan to configure the folder settings. 36 Chapter 2 Use the scanner ENWW NOTE: The Scan to Network Folder feature can understand quickly (e.g., "Scan and save to configure where Quick Set will save. 3. NOTE: Name the Quick Set something that can be accessed on the product control panel and to configure the...
User Guide
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... include a thumbnail of the first scanned page in the Quick Set Wizard. 1. For more information about setting up the scanner 41 Select Notify only if job fails. 2. It sends the same filename for all scans. This filename is selected, the product cannot increment the scan filename. To prompt the user to review their notification settings, select Prompt user prior to job start , and then click Next...
... include a thumbnail of the first scanned page in the Quick Set Wizard. 1. For more information about setting up the scanner 41 Select Notify only if job fails. 2. It sends the same filename for all scans. This filename is selected, the product cannot increment the scan filename. To prompt the user to review their notification settings, select Prompt user prior to job start , and then click Next...
User Guide
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... Contrast Sharpness Image Preview Cropping Options Erase Edges Description Select the page size of the encryption. Select whether the original document is divided into multiple files. Select a value to make this setting to add numbering to a network folder. Dialog five: File Settings On the File Settings dialog, set the default file settings for the saved file. Select the User editable check box to adjust the contrast of the file. File Name Suffix Set the default file name suffix used for...
... Contrast Sharpness Image Preview Cropping Options Erase Edges Description Select the page size of the encryption. Select whether the original document is divided into multiple files. Select a value to make this setting to add numbering to a network folder. Dialog five: File Settings On the File Settings dialog, set the default file settings for the saved file. Select the User editable check box to adjust the contrast of the file. File Name Suffix Set the default file name suffix used for...
User Guide
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... Quick Sets Setup page opens. Press the Enter key on the product Home screen or within the Quick Sets application. 1. The EWS opens. Step two: Enable Scan to Hardware Ports and make sure that can be expanded to start the Quick Set Wizard. 3. Scroll to USB Drive 1. Select the Scan/Digital Send tab and the select Default Job Options from the left navigation pane, click Quick Sets. 2. Select the Enable Scan to USB check box...
... Quick Sets Setup page opens. Press the Enter key on the product Home screen or within the Quick Sets application. 1. The EWS opens. Step two: Enable Scan to Hardware Ports and make sure that can be expanded to start the Quick Set Wizard. 3. Scroll to USB Drive 1. Select the Scan/Digital Send tab and the select Default Job Options from the left navigation pane, click Quick Sets. 2. Select the Enable Scan to USB check box...
User Guide
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... information on USB storage devices inserted into the USB port near the control panel, and then click Next. Default scan settings for Scan to USB Drive setup Table 2-1 Scan settings for the output of a particular type of the original document. Select a value to remove faint images from the Condition on Which to the folder on Which to remove a light background color. Select a value to USB Drive Setup: Feature Description Original Size Original Sides Optimize...
... information on USB storage devices inserted into the USB port near the control panel, and then click Next. Default scan settings for Scan to USB Drive setup Table 2-1 Scan settings for the output of a particular type of the original document. Select a value to remove faint images from the Condition on Which to the folder on Which to remove a light background color. Select a value to USB Drive Setup: Feature Description Original Size Original Sides Optimize...
User Guide
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... User editable check box to make this setting editable at the product control panel. A password must be prompted to enter a password prior to scanning their job if one file instead of cropping option. Color/Black Suppress blank pages Create Multiple Files Specify whether copies are to be cropped and the type of multiple files. Set up Scan to SharePoint® ● Introduction ● Before you begin 46 Chapter 2 Use the scanner ENWW Default file settings for Save to USB Setup Table 2-2 File settings...
... User editable check box to make this setting editable at the product control panel. A password must be prompted to enter a password prior to scanning their job if one file instead of cropping option. Color/Black Suppress blank pages Create Multiple Files Specify whether copies are to be cropped and the type of multiple files. Set up Scan to SharePoint® ● Introduction ● Before you begin 46 Chapter 2 Use the scanner ENWW Default file settings for Save to USB Setup Table 2-2 File settings...
User Guide
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... number of multiple files. Quality and File Size Select the quality for files saved to a network folder. Create Multiple Files Select this setting editable at the product control panel. Sharpness Select a value to adjust the sharpness of the file. Table 2-4 File settings for Save to SharePoint Feature Description File Name Prefix Set the default file name prefix used for a Normal compression file. Select the User editable check box to make this setting to scan pages into multiple files. Table 2-3 Scan settings for the file to be saved. File...
... number of multiple files. Quality and File Size Select the quality for files saved to a network folder. Create Multiple Files Select this setting editable at the product control panel. Sharpness Select a value to adjust the sharpness of the file. Table 2-4 File settings for Save to SharePoint Feature Description File Name Prefix Set the default file name prefix used for a Normal compression file. Select the User editable check box to make this setting to scan pages into multiple files. Table 2-3 Scan settings for the file to be saved. File...
User Guide
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... click Next: ● Quick Set Name ● Quick Set Description ● Quick Set Start Option 5. Using the top navigation tabs, click General. 2. In the Quick Sets List area, click the check box next to the appropriate Quick Set, and then click Copy. Select settings and complete tasks in Quick Set settings and options on any page of Quick Set being added. Review the Summary page, and then click Finish to save the Quick Set, or click Previous to...
... click Next: ● Quick Set Name ● Quick Set Description ● Quick Set Start Option 5. Using the top navigation tabs, click General. 2. In the Quick Sets List area, click the check box next to the appropriate Quick Set, and then click Copy. Select settings and complete tasks in Quick Set settings and options on any page of Quick Set being added. Review the Summary page, and then click Finish to save the Quick Set, or click Previous to...
User Guide
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... the file. The user will be ignored. Lower resolution images have more dots per inch (dpi), so they take longer than for when the job is smaller. Meta Data File Format ( Scan to Network Folder Quick Sets only) Use the drop-down list to a file name when the job is enabled, blank pages will be scanned in ) 58 Chapter 2 Use the scanner ENWW TIP: Use the lines on the input tray paper guides to help you...
... the file. The user will be ignored. Lower resolution images have more dots per inch (dpi), so they take longer than for when the job is smaller. Meta Data File Format ( Scan to Network Folder Quick Sets only) Use the drop-down list to a file name when the job is enabled, blank pages will be scanned in ) 58 Chapter 2 Use the scanner ENWW TIP: Use the lines on the input tray paper guides to help you...
User Guide
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... specific colors, the sensitivity setting controls how closely a scanned color must approximate the specified color. ENWW Use the scanning software (Windows) 77 Open the HP Scan software. 2. This feature is set to 356 mm (14 in). Removing colors from the page size dropdown list in ) from the scan might be scanned when using the Detect Size selection for their everyday needs. To select colors to enable multi-feed detection when scanning from non-HP software. Scan long or extra-long documents By default, the scanner automatically detects page size using...
... specific colors, the sensitivity setting controls how closely a scanned color must approximate the specified color. ENWW Use the scanning software (Windows) 77 Open the HP Scan software. 2. This feature is set to 356 mm (14 in). Removing colors from the page size dropdown list in ) from the scan might be scanned when using the Detect Size selection for their everyday needs. To select colors to enable multi-feed detection when scanning from non-HP software. Scan long or extra-long documents By default, the scanner automatically detects page size using...
User Guide
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... Menu Description Quick Sets Alerts Control Panel Settings App AutoSend Edit Other Links Device Information Language Date/Time Settings Energy Settings Configure jobs that are available in which interactions with the scanner. Set the language in the Quick Sets area of the current screen on the control panel display. Download and install scanner firmware upgrade files. Control Panel Snapshot Shows an image of the Home screen on all HP Embedded Web Server pages) to connect to a set of pages the scanner has scanned. Shows the Settings...
... Menu Description Quick Sets Alerts Control Panel Settings App AutoSend Edit Other Links Device Information Language Date/Time Settings Energy Settings Configure jobs that are available in which interactions with the scanner. Set the language in the Quick Sets area of the current screen on the control panel display. Download and install scanner firmware upgrade files. Control Panel Snapshot Shows an image of the Home screen on all HP Embedded Web Server pages) to connect to a set of pages the scanner has scanned. Shows the Settings...
User Guide
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...; Default settings for jobs saved in the scanner. Configure settings related to files saved on the computer to network-folder Quick Sets. Quicks Sets provide easy access to using optional Digital Sending software. Fax tab Table 4-4 HP Embedded Web Server Fax tab Menu Description Fax Send Setup Configure settings for jobs saved on a USB flash drive Manage contacts, including the following : ● Default Job Options 96 Chapter 4 Manage the scanner ENWW Configure the scanner to send scanned images as a data backup, or import the records onto another HP scanner...
...; Default settings for jobs saved in the scanner. Configure settings related to files saved on the computer to network-folder Quick Sets. Quicks Sets provide easy access to using optional Digital Sending software. Fax tab Table 4-4 HP Embedded Web Server Fax tab Menu Description Fax Send Setup Configure settings for jobs saved on a USB flash drive Manage contacts, including the following : ● Default Job Options 96 Chapter 4 Manage the scanner ENWW Configure the scanner to send scanned images as a data backup, or import the records onto another HP scanner...
User Guide
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... the HP ScanJet drivers and tools. 1. For additional USB troubleshooting information, see www.hp.com/support, select your local network and device. Uninstall and then reinstall the HP ScanJet drivers and tools (Windows) If checking the scanner cable connections did not solve the problem, the problem might not be compatible with the scanner. Press the Power button to a USB port on the back of the computer, move it to turn on scanner network port is blinking. Reinstall the HP ScanJet Drivers and Tools. 112...
... the HP ScanJet drivers and tools. 1. For additional USB troubleshooting information, see www.hp.com/support, select your local network and device. Uninstall and then reinstall the HP ScanJet drivers and tools (Windows) If checking the scanner cable connections did not solve the problem, the problem might not be compatible with the scanner. Press the Power button to a USB port on the back of the computer, move it to turn on scanner network port is blinking. Reinstall the HP ScanJet Drivers and Tools. 112...
User Guide
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... the issue is plugged into . - Windows: On the computer, open Control Panel and use the Add/Remove tool (in Windows 7, and Windows 8, the Programs and Features tool) to see if the scanner is available to see that both the USB cable and power supply are properly connected. Power issues ● Scanner will not turn on ● The scanner has paused or shut down If the scanner stops scanning, follow these steps. If power is working . - Check to the power outlet...
... the issue is plugged into . - Windows: On the computer, open Control Panel and use the Add/Remove tool (in Windows 7, and Windows 8, the Programs and Features tool) to see if the scanner is available to see that both the USB cable and power supply are properly connected. Power issues ● Scanner will not turn on ● The scanner has paused or shut down If the scanner stops scanning, follow these steps. If power is working . - Check to the power outlet...
User Guide
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... scan to 76 control panel locating features 3, 7 customer support online 110 D default gateway, setting 101 detect multi-feeds 77 digital send settings HP Embedded Web Server 96 digital sending folders 69 sending documents 66 USB 70 document feeder cleaning 124 jams 119 load documents 65 paper-feeding problems 117 document feeder rollers cleaning 124 drivers paper sizes 61 E email sending documents 66 Embedded Web Server changing network settings 100 changing product name 100 opening 100 Embedded Web Server (EWS) assigning passwords 103 features 93 network connection 93 energy use, optimizing...
... scan to 76 control panel locating features 3, 7 customer support online 110 D default gateway, setting 101 detect multi-feeds 77 digital send settings HP Embedded Web Server 96 digital sending folders 69 sending documents 66 USB 70 document feeder cleaning 124 jams 119 load documents 65 paper-feeding problems 117 document feeder rollers cleaning 124 drivers paper sizes 61 E email sending documents 66 Embedded Web Server changing network settings 100 changing product name 100 opening 100 Embedded Web Server (EWS) assigning passwords 103 features 93 network connection 93 energy use, optimizing...
User Guide
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... 5 P paper jams 118 supported sizes 61 paper guides, locating 1, 5 paper jams document feeder 119 paper pickup problems solving 116 part numbers replacement parts 89 staple cartridges 89 parts order 87 power button, locating 1, 5 power management 115 power supply troubleshoot cable 112 power usage 2 watts or less 105 product auto-off 15 Sleep Mode 15 product info 1 R replace roller 87 replacement parts part numbers 89 restore factory settings 111 roller replace 87 rollers cleaning, document feeder 124 S scan originals 65 scan settings HP Embedded Web Server 96 scan to cloud 76 Scan to Network...
... 5 P paper jams 118 supported sizes 61 paper guides, locating 1, 5 paper jams document feeder 119 paper pickup problems solving 116 part numbers replacement parts 89 staple cartridges 89 parts order 87 power button, locating 1, 5 power management 115 power supply troubleshoot cable 112 power usage 2 watts or less 105 product auto-off 15 Sleep Mode 15 product info 1 R replace roller 87 replacement parts part numbers 89 restore factory settings 111 roller replace 87 rollers cleaning, document feeder 124 S scan originals 65 scan settings HP Embedded Web Server 96 scan to cloud 76 Scan to Network...
User Guide
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... 3, 7 troubleshoot cables 112 installation 112 power 114 speed 80 stops working 114 uninstall and reinstall software 112, 114 troubleshooting jams 118 network problems 127 paper feed problems 116 wired network 127 troubleshooting tools HP Embedded Web Server 97 turn on scanner troubleshoot 114 TWAIN 15 U uninstall and reinstall software 112, 114 upgrading firmware 108 USB sending to 70 USB cable troubleshoot 112 W Web browser requirements HP Embedded Web Server 93 Web sites HP Web Jetadmin, downloading 107 order supplies 89 replacement parts 87 websites customer support...
... 3, 7 troubleshoot cables 112 installation 112 power 114 speed 80 stops working 114 uninstall and reinstall software 112, 114 troubleshooting jams 118 network problems 127 paper feed problems 116 wired network 127 troubleshooting tools HP Embedded Web Server 97 turn on scanner troubleshoot 114 TWAIN 15 U uninstall and reinstall software 112, 114 upgrading firmware 108 USB sending to 70 USB cable troubleshoot 112 W Web browser requirements HP Embedded Web Server 93 Web sites HP Web Jetadmin, downloading 107 order supplies 89 replacement parts 87 websites customer support...