Basic Guide
Page 15
... connection, choose Add a Device, and then choose Through the network. 6. add any firewall dialog boxes that HP software is highlighted, and then press OK. 4. This is complete, open Printers and Faxes (or Printers) in queue or printer goes offline • Scan communication errors or scanner busy messages • Unable to your network where it can...
... connection, choose Add a Device, and then choose Through the network. 6. add any firewall dialog boxes that HP software is highlighted, and then press OK. 4. This is complete, open Printers and Faxes (or Printers) in queue or printer goes offline • Scan communication errors or scanner busy messages • Unable to your network where it can...
Basic Guide
Page 34
...is Ready, the product is actively connected to a network. • If the Network Status is Offline, the product is blocking communication If you cannot access the HP Photosmart C6300 All-in-One series home page and are sure both have active connections to a network, you can verify if ...any firewall security software running on page 13. The URL shown here is paused or offline, preventing you can access the home page, try to access the HP Photosmart C6300 All-in your HP Photosmart C6300 All-in-One series with the firewall turned off , continue to access the Internet (for step 2....
...is Ready, the product is actively connected to a network. • If the Network Status is Offline, the product is blocking communication If you cannot access the HP Photosmart C6300 All-in-One series home page and are sure both have active connections to a network, you can verify if ...any firewall security software running on page 13. The URL shown here is paused or offline, preventing you can access the home page, try to access the HP Photosmart C6300 All-in your HP Photosmart C6300 All-in-One series with the firewall turned off , continue to access the Internet (for step 2....
Basic Guide
Page 35
...Windows XP: Click Start, right-click My Computer, and click Manage. Troubleshooting and support Clear paper jams 33 To check the printer status 1. Do one of the following , depending on the left side of the following , depending on page 13. You might be a problem with... Device Support service 1. For more information see "Configure your firewall to work with HP products" on the printer status: • If the product says Offline, right-click the product and select Use Printer Online. • If the product says Paused, right-click the product and select Resume Printing. ...
...Windows XP: Click Start, right-click My Computer, and click Manage. Troubleshooting and support Clear paper jams 33 To check the printer status 1. Do one of the following , depending on the left side of the following , depending on page 13. You might be a problem with... Device Support service 1. For more information see "Configure your firewall to work with HP products" on the printer status: • If the product says Offline, right-click the product and select Use Printer Online. • If the product says Paused, right-click the product and select Resume Printing. ...
User Guide
Page 46
.... Admin Password Status of the HP All-in-One: • Ready: The HP All-in-One is ready to receive or transmit data. • Offline: The HP All-in -One is connected to an IEEE 802.3 network. • Wireless: The HP All-in -One is the letters HP followed by the last 6 digits...servers. Firmware Revision The internal networking component and firmware revision code. With mDNS, your computer can also work with any HP All-in -One is connected by the installation software to the Embedded Web Server parameters. Finish setup General network settings The following table describes...
.... Admin Password Status of the HP All-in-One: • Ready: The HP All-in-One is ready to receive or transmit data. • Offline: The HP All-in -One is connected to an IEEE 802.3 network. • Wireless: The HP All-in -One is the letters HP followed by the last 6 digits...servers. Firmware Revision The internal networking component and firmware revision code. With mDNS, your computer can also work with any HP All-in -One is connected by the installation software to the Embedded Web Server parameters. Finish setup General network settings The following table describes...
User Guide
Page 183
...a print job to the product, check the product display to either offline or stop printing. Cause: A deleted print job was busy with another task such as copying or scanning, your computer, open the printer folder and see if there are any torn paper that remains in ... might have changed . Chapter 14 Solution 4: Check the printer driver status Solution: The printer driver status might remain in the queue, try one or both of the printer driver had a paper jam. To check the printer driver status ▲ In the HP Solution Center, click the Status tab. If nothing has ...
...a print job to the product, check the product display to either offline or stop printing. Cause: A deleted print job was busy with another task such as copying or scanning, your computer, open the printer folder and see if there are any torn paper that remains in ... might have changed . Chapter 14 Solution 4: Check the printer driver status Solution: The printer driver status might remain in the queue, try one or both of the printer driver had a paper jam. To check the printer driver status ▲ In the HP Solution Center, click the Status tab. If nothing has ...
User Guide
Page 186
... application. If this did not solve the issue, try the next solution. Cause: The status of paper. To check the printer driver status ▲ In the HP Solution Center, click the Status tab. Cause: The product was turned off . Solution 5: Wait until the product completes the ...next solution. If this did not solve the issue, try the next solution. Print troubleshooting 183 Troubleshooting Press the On button to either offline or stop printing. TIP: You can set the product as copying or scanning, your different software applications. Make sure the power cord...
... application. If this did not solve the issue, try the next solution. Cause: The status of paper. To check the printer driver status ▲ In the HP Solution Center, click the Status tab. Cause: The product was turned off . Solution 5: Wait until the product completes the ...next solution. If this did not solve the issue, try the next solution. Print troubleshooting 183 Troubleshooting Press the On button to either offline or stop printing. TIP: You can set the product as copying or scanning, your different software applications. Make sure the power cord...
User Guide
Page 227
..., make sure you set up the product properly. See the Start Here guide that the product is set as the default printer • Solution 5: Check if the printer is paused or offline • Solution 6: Clear the print queue manually • Solution 7: Stop and restart the print spooler • Solution 8: Verify whether the software...
..., make sure you set up the product properly. See the Start Here guide that the product is set as the default printer • Solution 5: Check if the printer is paused or offline • Solution 6: Clear the print queue manually • Solution 7: Stop and restart the print spooler • Solution 8: Verify whether the software...
User Guide
Page 230
...marks next to open the print queue. 3. Depending upon your changes. Double-click the icon for your product to Pause Printing or Use Printer Offline. 4. If the print queue is not clear, or if it is clear but jobs are still failing to print, proceed to print again... On the Windows taskbar, click Start, click Control Panel, and then click Printers. • Windows XP: On the Windows taskbar, click Start, click Control Panel, and then click Printers and Faxes. 2. Depending upon your operating system, do one of the following : • Windows Vista: On the Windows taskbar, click...
...marks next to open the print queue. 3. Depending upon your changes. Double-click the icon for your product to Pause Printing or Use Printer Offline. 4. If the print queue is not clear, or if it is clear but jobs are still failing to print, proceed to print again... On the Windows taskbar, click Start, click Control Panel, and then click Printers. • Windows XP: On the Windows taskbar, click Start, click Control Panel, and then click Printers and Faxes. 2. Depending upon your operating system, do one of the following : • Windows Vista: On the Windows taskbar, click...