HP PSC 2400 Support Question
HP PSC 2400 Support Question
Find answers below for this question about HP PSC 2400 - Photosmart All-in-One Printer.Need a HP PSC 2400 manual? We have 2 online manuals for this item!
Question posted by JMJORELUK on May 7th, 2011
My Printer Is Offline.
I had a problem with my ethernet card and after I solved it I am getting a "Printer Offline". message for my printer. The fax and copy works but it does not print. I don't see any USB connection in the back that I might have accidently pulled.
Thanks
John O.
Current Answers
Answer #1: Posted by SofiaBrown on May 10th, 2011 2:25 AM
SofiaBrown
Member since:
February 8th, 2011 Points: 13,560
Member since:
February 8th, 2011 Points: 13,560
Hi,
Check the following steps to fix printer offline error:
Go to system settings and select the ‘Printer’ option.
Right-click on the printer and enable the ‘Use Printer Online’ function.
Cancel all the printing jobs till that moment and redo the process.
Sometimes the ‘Printer Offline’ message occurs due to a ‘Job Stuck’ issue.
Check all network connections and functions.
Be sure the network interfaces work properly.
Turn the printer off and on to see whether the device is working properly.
Related HP PSC 2400 Manual Pages
HP PSC 2400 Photosmart series All-in-One - (English) Reference Guide - Page 6
... clean the glass 79 clean the lid backing 79 clean the exterior 80 work with print cartridges 80 restore factory defaults 89 set the power save time 89 set the prompt delay time 90
10 get hp psc support 91 get support and other information from the Internet 91 hp customer support 91 prepare your...
HP PSC 2400 Photosmart series All-in-One - (English) Reference Guide - Page 26
...overload it stops.
16
hp psc 2400 series Using paper that is on page 18.
For best results, adjust the paper settings each time you want the best print quality, HP recommends HP papers....the white transparency strip (with the print side down (the blue stripe faces up).
• HP Matte Greeting Cards, HP Glossy Greeting Cards, or HP Textured Greeting Cards: Insert a small stack of paper...
HP PSC 2400 Photosmart series All-in-One - (English) Reference Guide - Page 31
This section contains the following topics: • what is a memory card? If your digital camera uses a memory card to store photos, you can print, store, manage, and share your digital photos in your HP PSC to print or save the files to each slot.
21 memory card
use the hp photo & imaging gallery on page 53 for...
HP PSC 2400 Photosmart series All-in-One - (English) Reference Guide - Page 32
... user-supplied adapter), Memory Stick Pro
Warning! Digital cameras and other devices use one memory card in your HP PSC at a time.
1 Insert the memory card into the appropriate slot on and is not blinking.
22
hp psc 2400 series Doing so can safely remove a card only when the LED next to the slots remains on your...
HP PSC 2400 Photosmart series All-in-One - (English) Reference Guide - Page 33
...are created under each thumbnail. This saves all the new photos from the memory card to select photos and make prints directly from a proof sheet
A proof sheet is equipped with an internal or ....
4 Click the option to create a printed catalog of digital photos on CDs by using the HP PSC software. use the front panel to transfer memory card files to move rapidly backward or forward through...
HP PSC 2400 Photosmart series All-in-One - (English) Reference Guide - Page 39
See work with print cartridges on page 80 for details. Use or to move backward or forward through the photos, ...PSC. Press and hold or to select it . This displays the Photo Menu and then selects Borderless. Note: You can also select photos by entering the index numbers of the photos you want to move rapidly through the photos. memory card
use a photo memory card
Note: When printing...
HP PSC 2400 Photosmart series All-in-One - (English) Reference Guide - Page 40
.... Camera-selected photos are unsupported for printing. use quick print to print the current photo The Quick Print feature lets you easily print the photo currently being viewed on the color graphics display: 1 Insert the memory card into the appropriate slot on other menus that can be printed
memory card
30
hp psc 2400 series When you do not have...
HP PSC 2400 Photosmart series All-in-One - (English) Reference Guide - Page 45
... paper on page 44 • copy a washed-out original on page 46 • copy a document that has been faxed several times on page 46 • enhance light areas of your copy on page 47 • make ...easier access to perform common copy tasks from the HP PSC front panel only. use special features to create a poster, make copies by using the front panel of your HP PSC or by using the HP...
HP PSC 2400 Photosmart series All-in-One - (English) Reference Guide - Page 50
... you hold down on using the HP Director software that came with your software.
copy
40
hp psc 2400 series The HP PSC makes a 4 by 6 inch (10 by using these features in the HP ...the number of copies, up to copy a photo by 15 cm) borderless copy of the glass.
2 Press Copy. chapter 4
10 Press to set a large number of copies varies by model.)
Tip: If you get the highest ...
HP PSC 2400 Photosmart series All-in-One - (English) Reference Guide - Page 67
...
4 Press Start Black. It's easy.
Note: You can also create and attached a computer-generated cover page with your HP PSC. The Enter Fax Number screen appears.
3 Enter the fax number. Tip: To enter a three-second pause within a number sequence, press the pound (#) button repeatedly, until a dash appears on the glass. We recommend that...
HP PSC 2400 Photosmart series All-in-One - (English) Reference Guide - Page 69
...answer, see fax setup on page 59.
See work with other office equipment, such as your HP PSC to answer fax calls manually on page 60 • receive a fax manually on... press 1 (Yes), otherwise press 2 (No). fax
use legalsize paper, the device automatically reduces the fax so that came with the black print cartridge when receiving faxes.
If you press 1, you will be prompted to...
HP PSC 2400 Photosmart series All-in-One - (English) Reference Guide - Page 83
... technology.
You might be called Properties, Options, Printer Setup, or Printer), and then select the appropriate options for superior print quality. To set print options on page 80. This section contains the following topics: • print from the software application that you select the HP PSC to begin your print job.
73 Windows users 1 Load the input...
HP PSC 2400 Photosmart series All-in-One - (English) Reference Guide - Page 89
...psc
Note: When you unplug the power cord, you will need to prevent spotting. clean the lid backing
Minor debris can damage it and damage the device...exterior on page 80 • work with a mild soap and warm water.
79
maintain your print cartridges from fingerprints, smudges, hair...need to remove surface dust and ensure that your copies and scans remain clear. They might also want...
HP PSC 2400 Photosmart series All-in-One - (English) Reference Guide - Page 90
... wipes as the front panel. The interior of ink remaining in the print cartridges. Keep fluids away from your hp psc
80
hp psc 2400 series work with a damp cloth to perform some simple maintenance procedures and, when prompted by a front panel message, replace the print cartridges.
Checking the ink levels can easily check the ink supply...
HP PSC 2400 Photosmart series All-in-One - (English) Reference Guide - Page 97
... the HP Director, choose Settings, choose Print Settings, and then
choose Printer Toolbox. 2 Click the Device Services tab. 3 Click Align the Print Cartridges. The HP PSC prints a print cartridge alignment sheet and aligns the print cartridges.
Reprint Faxes in Memory
If copy or print quality still seem poor after you clean the print cartridges, replace the print cartridge that is affected...
HP PSC 2400 Photosmart series All-in-One - (English) Reference Guide - Page 106
hp distribution center
To order HP PSC software, a copy of the printed Reference Guide, a Setup Poster, or other proof of purchase to this website:
www.hp.com/support
hp psc support
96
hp psc 2400 series A copy of the sales slip or other customer-replaceable parts, do one of the following items in the box: - or Canada, call...
HP PSC 2400 Photosmart series All-in-One - (English) Reference Guide - Page 148
... software.
138
hp psc 2400 series Then correct the problem before attempting to install the software. This indicates that the HP PSC is ready. problem
possible cause and solution
When I insert the CD-
Otherwise, see Some of the icons are missing in the hp director on page 140.
• Open the Printers dialog box and check...
HP PSC 2400 Photosmart series All-in-One - (English) Reference Guide - Page 152
... 2 for No. Press Setup. troubleshooting
chapter 15
hardware installation troubleshooting
Use this section to solve any time by printing a Self-Test Report, as follows: a.
This selects Print Report, and then selects Self-Test Report.
142
hp psc 2400 series
problem
I received a message on the front panel display to attach the front panel cover
possible cause and solution...
HP PSC 2400 Photosmart series All-in-One - (English) Reference Guide - Page 158
... modem,
if applicable) as recommended, fax tones might be reduced, causing fax reception problems.
To find out if other equipment is causing problems; If you did not connect the HP PSC from a telephone and listen for fax calls, you might be able to the telephone wall jack.
148
hp psc 2400 series Fax tones are using the phone cord...
HP PSC 2400 Photosmart series All-in-One - (English) Setup Poster - Page 1
... installation
Windows setup poster
hp psc 2400 photosmart series all sides to your HP PSC.
a Hardware setup is complete. Return to snap the cover in place. Firmly press on your USB cable.
c Do not connect the USB cable yet. Insert the color cartridge on top. e Make sure both print cartridges. After a page prints, alignment is complete. On the...
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