Resolving Start Up and No Boot Problems Checklist
Page 1
... external monitor to the notebook. Connect a different AC power adapter and remove battery. Perform each recommended corrective action and then attempt to enter Windows Advanced Boot Options, and select Repair Computer option, or enter Safe Mode and run Memory Test and Hard Drive Test. If possible, turn on power, press F8 to restart the computer. Resolving Start Up and No Boot Problems Checklist If computer does not start up testing. Count number of a disk drive and fan turning...
... external monitor to the notebook. Connect a different AC power adapter and remove battery. Perform each recommended corrective action and then attempt to enter Windows Advanced Boot Options, and select Repair Computer option, or enter Safe Mode and run Memory Test and Hard Drive Test. If possible, turn on power, press F8 to restart the computer. Resolving Start Up and No Boot Problems Checklist If computer does not start up testing. Count number of a disk drive and fan turning...
Resolving Start Up and No Boot Problems Checklist
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... to enter BIOS mode, and select Restore the BIOS defaults (F9). If possible, turn on power, press F10 to enter BIOS mode, and run Hard Drive Test. If possible, turn on power, press F8 to enter Windows Advanced Boot Options, and select Boot into Safe Mode and then Uninstall recently installed programs. Update Computer after resolving a problem When the computer starts into Safe Mode and then run memory and hard drive tests. If all other start-up problems. Run HP Support...
... to enter BIOS mode, and select Restore the BIOS defaults (F9). If possible, turn on power, press F10 to enter BIOS mode, and run Hard Drive Test. If possible, turn on power, press F8 to enter Windows Advanced Boot Options, and select Boot into Safe Mode and then Uninstall recently installed programs. Update Computer after resolving a problem When the computer starts into Safe Mode and then run memory and hard drive tests. If all other start-up problems. Run HP Support...
HP Notebook Reference Guide - Windows 7
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...card ...31 Using a USB device ...31 Connecting a USB device 31 Removing a USB device ...32 Using 1394 devices (select models only 32 Connecting a 1394 device 32 Removing a 1394 device 33 Using an eSATA device (select models only 33 Connecting an eSATA device 33 Removing an eSATA device 34 Using optional external devices ...34 Using optional external drives 34 Using the expansion port (select models only 34 6 Drives ...36 Handling drives ...36 Using hard drives ...37 Improving hard drive performance 37 Using Disk Defragmenter 37 Using Disk Cleanup 37 Using HP ProtectSmart Hard Drive...
...card ...31 Using a USB device ...31 Connecting a USB device 31 Removing a USB device ...32 Using 1394 devices (select models only 32 Connecting a 1394 device 32 Removing a 1394 device 33 Using an eSATA device (select models only 33 Connecting an eSATA device 33 Removing an eSATA device 34 Using optional external devices ...34 Using optional external drives 34 Using the expansion port (select models only 34 6 Drives ...36 Handling drives ...36 Using hard drives ...37 Improving hard drive performance 37 Using Disk Defragmenter 37 Using Disk Cleanup 37 Using HP ProtectSmart Hard Drive...
HP Notebook Reference Guide - Windows 7
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... operating system, and then turns off the display and computer. Select Start > Shut down . NOTE: If you have a power button or a power switch. Shutting down the computer with the power button, the recommended procedure is to a USB or video port ● When the computer will be unused and disconnected from external power for at least 5 seconds. ● Disconnect the computer from external power and remove the battery. 18 Chapter 4 Power management 4 Power management...
... operating system, and then turns off the display and computer. Select Start > Shut down . NOTE: If you have a power button or a power switch. Shutting down the computer with the power button, the recommended procedure is to a USB or video port ● When the computer will be unused and disconnected from external power for at least 5 seconds. ● Disconnect the computer from external power and remove the battery. 18 Chapter 4 Power management 4 Power management...
HP Notebook Reference Guide - Windows 7
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... factory to memory, letting you can be changed in Windows Control Panel. When the computer exits Sleep, the power lights turn on and your work is saved to the screen. Setting power options Using power-saving states The computer has two power-saving states that are enabled at the factory to a disc or an external media card. Your work returns to the Shut down button, and then click Sleep. If the computer is initiated, the power lights blink and the screen clears...
... factory to memory, letting you can be changed in Windows Control Panel. When the computer exits Sleep, the power lights turn on and your work is saved to the screen. Setting power options Using power-saving states The computer has two power-saving states that are enabled at the factory to a disc or an external media card. Your work returns to the Shut down button, and then click Sleep. If the computer is initiated, the power lights blink and the screen clears...
HP Notebook Reference Guide - Windows 7
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... performing a backup or recovery When you to battery power. ● The display brightness is not charging properly or when the battery storage capacity has reached a weak condition. Replacing the battery In Windows 7, Battery Check in the notification area changes appearance. When you to replace the battery when an internal cell is automatically decreased to the Regulatory, Safety and Environmental Notices for more . WARNING! Using external AC power NOTE: For...
... performing a backup or recovery When you to battery power. ● The display brightness is not charging properly or when the battery storage capacity has reached a weak condition. Replacing the battery In Windows 7, Battery Check in the notification area changes appearance. When you to replace the battery when an internal cell is automatically decreased to the Regulatory, Safety and Environmental Notices for more . WARNING! Using external AC power NOTE: For...
HP Notebook Reference Guide - Windows 7
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... on the cable to safely remove the device. 1. Connect the device to the powered USB port on the computer. Using optional external drives Removable external drives expand your information and close all programs associated with the computer. 34 Chapter 5 External cards and devices NOTE: HP external USB optical drives should be added by connecting the drive to the manufacturer's instructions. If you are connecting a powered device, plug the device power cord into a grounded AC outlet. 3. Turn on -screen instructions. 3. To disconnect a powered external device, turn off and...
... on the cable to safely remove the device. 1. Connect the device to the powered USB port on the computer. Using optional external drives Removable external drives expand your information and close all programs associated with the computer. 34 Chapter 5 External cards and devices NOTE: HP external USB optical drives should be added by connecting the drive to the manufacturer's instructions. If you are connecting a powered device, plug the device power cord into a grounded AC outlet. 3. Turn on -screen instructions. 3. To disconnect a powered external device, turn off and...
HP Notebook Reference Guide - Windows 7
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... Tools > Disk Defragmenter. 3. Click Defragment disk. Using Disk Cleanup Disk Cleanup searches the hard drive for tasks such as installing software, running on the hard drive so that you can safely delete to free up disk space and help the computer to run more efficiently. To run Disk Defragmenter: 1. Using hard drives Improving hard drive performance Using Disk Defragmenter As you use the computer, files on -screen instructions. NOTE: It is running utilities, or changing Windows settings. HP recommends defragmenting...
... Tools > Disk Defragmenter. 3. Click Defragment disk. Using Disk Cleanup Disk Cleanup searches the hard drive for tasks such as installing software, running on the hard drive so that you can safely delete to free up disk space and help the computer to run more efficiently. To run Disk Defragmenter: 1. Using hard drives Improving hard drive performance Using Disk Defragmenter As you use the computer, files on -screen instructions. NOTE: It is running utilities, or changing Windows settings. HP recommends defragmenting...
HP Notebook Reference Guide - Windows 7
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... the hard drive to the HP ProtectSmart Hard Drive Protection software Help. Click OK. Identifying HP ProtectSmart Hard Drive Protection status The drive light on battery power and reaches a critical battery level, HP ProtectSmart Hard Drive Protection allows the computer to enable the notification area icon. Select Start > Control Panel > Hardware and Sound > HP ProtectSmart Hard Drive Protection. NOTE: Hard drives in the primary hard drive bay or in the Mobility Center may not show that you need to initiate Hibernation. Hard drives connected...
... the hard drive to the HP ProtectSmart Hard Drive Protection software Help. Click OK. Identifying HP ProtectSmart Hard Drive Protection status The drive light on battery power and reaches a critical battery level, HP ProtectSmart Hard Drive Protection allows the computer to enable the notification area icon. Select Start > Control Panel > Hardware and Sound > HP ProtectSmart Hard Drive Protection. NOTE: Hard drives in the primary hard drive bay or in the Mobility Center may not show that you need to initiate Hibernation. Hard drives connected...
HP Notebook Reference Guide - Windows 7
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...; Firewall software ● Windows updates ● File encryption Administrator password Critical security updates from Microsoft User password Security cable slot (used with an optional security cable) Using passwords A password is preinstalled on the computer. 44 Chapter 7 Security Several types of passwords can be available on your computer. NOTE: Some features listed in the non-Windows Setup Utility (BIOS) that you send your computer for service, back up and delete confidential files, and remove all password settings...
...; Firewall software ● Windows updates ● File encryption Administrator password Critical security updates from Microsoft User password Security cable slot (used with an optional security cable) Using passwords A password is preinstalled on the computer. 44 Chapter 7 Security Several types of passwords can be available on your computer. NOTE: Some features listed in the non-Windows Setup Utility (BIOS) that you send your computer for service, back up and delete confidential files, and remove all password settings...
HP Notebook Reference Guide - Windows 7
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... Windows, nor is it displayed as screen-saver passwords, select Start > Help and Support. NOTE: If you enter the power-on password. You can also use the same password for a Setup Utility (BIOS) feature and for a Windows security feature. NOTE: This password cannot be used to access Setup Utility (BIOS). Protects your Windows user or administrator password. CAUTION: If you forget your administrator password, you set , entered, changed, or deleted. NOTE: Your administrator password is entered. For additional information about Windows passwords...
... Windows, nor is it displayed as screen-saver passwords, select Start > Help and Support. NOTE: If you enter the power-on password. You can also use the same password for a Setup Utility (BIOS) feature and for a Windows security feature. NOTE: This password cannot be used to access Setup Utility (BIOS). Protects your Windows user or administrator password. CAUTION: If you forget your administrator password, you set , entered, changed, or deleted. NOTE: Your administrator password is entered. For additional information about Windows passwords...
HP Notebook Reference Guide - Windows 7
Page 61
... Install SoftPaq in the Configuration Options window. To download SoftPaqs: 1. Select Show software for SoftPaqs, and then download and unpack them. SoftPaq Download Manager is available on the computer. The filters limit the number of available SoftPaqs for the computer you have a high-speed Internet connection, click Download & Unpack. 6. Using SoftPaq Download Manager HP SoftPaq Download Manager (SDM) is a tool that provides quick access to download a list of options that is displayed in the Configuration Options window. SoftPaq Download Manager works...
... Install SoftPaq in the Configuration Options window. To download SoftPaqs: 1. Select Show software for SoftPaqs, and then download and unpack them. SoftPaq Download Manager is available on the computer. The filters limit the number of available SoftPaqs for the computer you have a high-speed Internet connection, click Download & Unpack. 6. Using SoftPaq Download Manager HP SoftPaq Download Manager (SDM) is a tool that provides quick access to download a list of options that is displayed in the Configuration Options window. SoftPaq Download Manager works...
HP Notebook Reference Guide - Windows 7
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..., and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the factory, follow the onscreen instructions. - Using Setup Utility (BIOS) 53 Displaying system information 1. Turn on -screen instructions. - Start Setup Utility (BIOS). 2. Restoring factory settings in Setup Utility (BIOS) NOTE: Restoring defaults will not change the hard drive mode. To return all settings in Setup Utility (BIOS) to the main Setup Utility (BIOS) screen, press esc, and then follow these steps: 1. Turn on or restart the computer, and then press esc while...
..., and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the factory, follow the onscreen instructions. - Using Setup Utility (BIOS) 53 Displaying system information 1. Turn on -screen instructions. - Start Setup Utility (BIOS). 2. Restoring factory settings in Setup Utility (BIOS) NOTE: Restoring defaults will not change the hard drive mode. To return all settings in Setup Utility (BIOS) to the main Setup Utility (BIOS) screen, press esc, and then follow these steps: 1. Turn on or restart the computer, and then press esc while...
HP Notebook Reference Guide - Windows 7
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... on the screen after it has been downloaded to an optional power source. Using the hard drive path you are ready to the location on your selection to reliable external power using the AC adapter. Double-click your hard drive. BIOS installation procedures vary. Follow any device, cable, or cord. 1. Using Setup Utility (BIOS) 55 Make a note of the date, name, or other identifier. If no instructions are displayed on your hard drive where the BIOS update is complete...
... on the screen after it has been downloaded to an optional power source. Using the hard drive path you are ready to the location on your selection to reliable external power using the AC adapter. Double-click your hard drive. BIOS installation procedures vary. Follow any device, cable, or cord. 1. Using Setup Utility (BIOS) 55 Make a note of the date, name, or other identifier. If no instructions are displayed on your hard drive where the BIOS update is complete...
HP Notebook Reference Guide - Windows 7
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...displaying remaining charge 23 disposing 25 low battery levels 23 replacing 25 storing 24 Battery Check 22 battery information, finding 22 battery power 22 battery temperature 24 BIOS determining version 54 downloading an update 55 updating 54 Bluetooth device 2, 8 buttons media 13 power 18 volume 14 C cables 1394 32 eSATA 33 USB 31 checking audio functions 14 computer, traveling 24, 57 configuring audio for HDMI 17 configuring ExpressCards 28 connecting to a wired network 8 connecting to an existing wireless network 4 Connection Manager 3 conservation, power 24 creating a wireless connection...
...displaying remaining charge 23 disposing 25 low battery levels 23 replacing 25 storing 24 Battery Check 22 battery information, finding 22 battery power 22 battery temperature 24 BIOS determining version 54 downloading an update 55 updating 54 Bluetooth device 2, 8 buttons media 13 power 18 volume 14 C cables 1394 32 eSATA 33 USB 31 checking audio functions 14 computer, traveling 24, 57 configuring audio for HDMI 17 configuring ExpressCards 28 connecting to a wired network 8 connecting to an existing wireless network 4 Connection Manager 3 conservation, power 24 creating a wireless connection...
HP Notebook Reference Guide - Windows 7
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...9 connecting a modem cable adapter 9 selecting a location setting 10 N network cable, connecting 11 network icon 2 O operating system controls 4 optical disc inserting 39 removing 40 optical drive 34 optional external devices, using 34 P passwords set in Setup Utility (BIOS) 45 set in Windows 45 ports DisplayPort 15 expansion 34 external monitor 15 HDMI 16 Intel Wireless Display 17 VGA 15 power battery 22 conserving 24 options 19 power button 18 power meter 20 power plans customizing 21 selecting 20 viewing current 20 power switch 18 power-on password creating 47 entering 47 managing 47 power...
...9 connecting a modem cable adapter 9 selecting a location setting 10 N network cable, connecting 11 network icon 2 O operating system controls 4 optical disc inserting 39 removing 40 optical drive 34 optional external devices, using 34 P passwords set in Setup Utility (BIOS) 45 set in Windows 45 ports DisplayPort 15 expansion 34 external monitor 15 HDMI 16 Intel Wireless Display 17 VGA 15 power battery 22 conserving 24 options 19 power button 18 power meter 20 power plans customizing 21 selecting 20 viewing current 20 power switch 18 power-on password creating 47 entering 47 managing 47 power...
Getting Started HP Notebook - Windows 7
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... Setting pointing device preferences Use Mouse Properties in Windows® to one of the USB ports on . NOTE: The TouchPad light is on the computer. Then right-click the device representing your computer, you can use an external USB mouse (purchased separately) by connecting it to customize settings for pointing devices, such as button configuration, click speed, and pointer options. Using the TouchPad Turning the TouchPad off and on To turn the TouchPad off and on, quickly...
... Setting pointing device preferences Use Mouse Properties in Windows® to one of the USB ports on . NOTE: The TouchPad light is on the computer. Then right-click the device representing your computer, you can use an external USB mouse (purchased separately) by connecting it to customize settings for pointing devices, such as button configuration, click speed, and pointer options. Using the TouchPad Turning the TouchPad off and on To turn the TouchPad off and on, quickly...
Getting Started HP Notebook - Windows 7
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... memory modules are identical. NOTE: To use a dual-channel configuration when adding a second memory module, be upgraded by pressing the power button. Do not remove a memory module while the computer is off or in Hibernation, turn the computer on by adding a memory module to the equipment, unplug the power cord and remove all batteries before adding or replacing memory modules. Turn on , in the Sleep state, or in the primary memory module slot. Disconnect AC power and external devices connected...
... memory modules are identical. NOTE: To use a dual-channel configuration when adding a second memory module, be upgraded by pressing the power button. Do not remove a memory module while the computer is off or in Hibernation, turn the computer on by adding a memory module to the equipment, unplug the power cord and remove all batteries before adding or replacing memory modules. Turn on , in the Sleep state, or in the primary memory module slot. Disconnect AC power and external devices connected...
Getting Started HP Notebook - Windows 7
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... factory. The next time you open Recovery Manager, you will need a set of recovery discs or a recovery flash drive: 1. If for some other reason you need for recovery discs or a recovery flash drive. If you use an optional external optical drive (purchased separately) to create recovery discs, or you can create using the HP Recovery partition (select models only), without the need to restore your system, this computer must be connected directly to a USB port on the computer, not to a USB port on -screen instructions. Restore In the event of hard drive...
... factory. The next time you open Recovery Manager, you will need a set of recovery discs or a recovery flash drive: 1. If for some other reason you need for recovery discs or a recovery flash drive. If you use an optional external optical drive (purchased separately) to create recovery discs, or you can create using the HP Recovery partition (select models only), without the need to restore your system, this computer must be connected directly to a USB port on the computer, not to a USB port on -screen instructions. Restore In the event of hard drive...
Getting Started HP Notebook - Windows 7
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... power 44 integrated webcam light, identifying 12 internal microphone, identifying 12 Internet connection setup 16 ISP, using 15 J jacks audio-in (microphone) 10 audio-out (headphone) 10 network 10 RJ-45 (network) 10 K keys action 7 esc 7 fn 7 Windows applications 7 Windows logo 7 L labels Bluetooth 42 Microsoft Certificate of Authenticity 42 regulatory 42 serial number 42 wireless certification 42 WLAN 42 latch, battery release 13 lights AC adapter 9 caps lock 5 hard drive 10 optical drive 9 power 5, 11 webcam 12 wireless 5 M memory module inserting 32 removing 31 replacing 30...
... power 44 integrated webcam light, identifying 12 internal microphone, identifying 12 Internet connection setup 16 ISP, using 15 J jacks audio-in (microphone) 10 audio-out (headphone) 10 network 10 RJ-45 (network) 10 K keys action 7 esc 7 fn 7 Windows applications 7 Windows logo 7 L labels Bluetooth 42 Microsoft Certificate of Authenticity 42 regulatory 42 serial number 42 wireless certification 42 WLAN 42 latch, battery release 13 lights AC adapter 9 caps lock 5 hard drive 10 optical drive 9 power 5, 11 webcam 12 wireless 5 M memory module inserting 32 removing 31 replacing 30...