Resolving Start Up and No Boot Problems Checklist
Page 1
... If possible, turn on power, press F10 to enter BIOS mode, and run Memory Test and Hard Drive Test. On newer notebooks, turn on power, press Esc to enter UEFI mode, and run Memory Test and Hard Drive Test. If possible, turn on power, ... Hard Reset. If memory or hard drive components were replaced, reinstall original components. Remove memory modules and replace one-at the notebook, contact HP to purchase a replacement battery or AC adapter. Disconnect all peripheral devices and remove all CD/DVDs, SD cards, USB devices, peripherals and do not...
... If possible, turn on power, press F10 to enter BIOS mode, and run Memory Test and Hard Drive Test. On newer notebooks, turn on power, press Esc to enter UEFI mode, and run Memory Test and Hard Drive Test. If possible, turn on power, ... Hard Reset. If memory or hard drive components were replaced, reinstall original components. Remove memory modules and replace one-at the notebook, contact HP to purchase a replacement battery or AC adapter. Disconnect all peripheral devices and remove all CD/DVDs, SD cards, USB devices, peripherals and do not...
Resolving Start Up and No Boot Problems Checklist
Page 2
... Note: All programs and data are destroyed during startup or boot Search www.microsoft.com for terms in error message. Search www.hp.com for latest Microsoft updates. Run the anti-virus program. Symptom 6: Computer displays the Windows logo screen and stops responding If no error ...should install the latest updates and patches to prevent other methods fail, but computer can usually bypass the error and continue to run the notebook in Safe mode to install an updated BIOS or driver. Search www.microsoft.com for terms in error message. Search www...
... Note: All programs and data are destroyed during startup or boot Search www.microsoft.com for terms in error message. Search www.hp.com for latest Microsoft updates. Run the anti-virus program. Symptom 6: Computer displays the Windows logo screen and stops responding If no error ...should install the latest updates and patches to prevent other methods fail, but computer can usually bypass the error and continue to run the notebook in Safe mode to install an updated BIOS or driver. Search www.microsoft.com for terms in error message. Search www...
HP Notebook Reference Guide - Windows 7
Page 11
... The following user guides and reference material are provided with the computer. 1 Introduction This guide contains general information about HP and Compaq notebook computers, including connecting to a wireless network, multimedia, power management, security, and so on the Web at http://www....hp.com/ergo. ● Regulatory, Safety and Environmental Notices-Contains safety and regulatory information, and battery disposal information. Finding more ...
... The following user guides and reference material are provided with the computer. 1 Introduction This guide contains general information about HP and Compaq notebook computers, including connecting to a wireless network, multimedia, power management, security, and so on the Web at http://www....hp.com/ergo. ● Regulatory, Safety and Environmental Notices-Contains safety and regulatory information, and battery disposal information. Finding more ...
Getting Started HP Notebook - Windows 7
Page 7
... details about your computer from damage caused by viruses. For instructions on accessing this guide, refer to Finding information on page 2. ● Get to the HP Notebook Reference Guide. For more information, refer to know your computer on page 4 and Keyboard and pointing devices on page 14. ● Update your antivirus software...
... details about your computer from damage caused by viruses. For instructions on accessing this guide, refer to Finding information on page 2. ● Get to the HP Notebook Reference Guide. For more information, refer to know your computer on page 4 and Keyboard and pointing devices on page 14. ● Update your antivirus software...
Getting Started HP Notebook - Windows 7
Page 8
... or upgrade the hard drive and memory modules Select Start > All Programs > HP > HP Documentation. ● How to perform a backup and recovery ● How to contact customer support ● Computer specifications HP Notebook Reference Guide ● Power management features To access this guide: ● Battery... > Help and Support > User Guides. ● How to use the keyboard and pointing devices - Select Start > All Programs > HP > HP Documentation. 2 Chapter 1 Welcome Resources For information about Quick Setup poster ● How to set up the computer ● Help to ...
... or upgrade the hard drive and memory modules Select Start > All Programs > HP > HP Documentation. ● How to perform a backup and recovery ● How to contact customer support ● Computer specifications HP Notebook Reference Guide ● Power management features To access this guide: ● Battery... > Help and Support > User Guides. ● How to use the keyboard and pointing devices - Select Start > All Programs > HP > HP Documentation. 2 Chapter 1 Welcome Resources For information about Quick Setup poster ● How to set up the computer ● Help to ...
Getting Started HP Notebook - Windows 7
Page 12
... is in Hibernation, press the button briefly to know your power settings, select Start > Control Panel > System and Security > Power Options, or refer to the HP Notebook Reference Guide. 6 Chapter 2 Getting to exit Hibernation. To learn more about your computer If the computer has stopped responding and Windows® shutdown procedures are...
... is in Hibernation, press the button briefly to know your power settings, select Start > Control Panel > System and Security > Power Options, or refer to the HP Notebook Reference Guide. 6 Chapter 2 Getting to exit Hibernation. To learn more about your computer If the computer has stopped responding and Windows® shutdown procedures are...
Getting Started HP Notebook - Windows 7
Page 20
... Internet service provider (ISP) ● Connecting to a wireless network NOTE: Internet hardware and software features vary depending on connecting to a wired network, refer to the HP Notebook Reference Guide. 14 Chapter 3 Networking Refer to Connecting to a wired network. Your computer may support one or both of the following types of Internet access...
... Internet service provider (ISP) ● Connecting to a wireless network NOTE: Internet hardware and software features vary depending on connecting to a wired network, refer to the HP Notebook Reference Guide. 14 Chapter 3 Networking Refer to Connecting to a wired network. Your computer may support one or both of the following types of Internet access...
Getting Started HP Notebook - Windows 7
Page 21
... account and want to select an ISP from the list provided within the wizard to choose between enabling or disabling Windows Firewall, choose to the HP Notebook Reference Guide and information and Web site links provided in some locations)-These icons may be displayed either individually on -screen instructions. ● Windows Connect...
... account and want to select an ISP from the list provided within the wizard to choose between enabling or disabling Windows Firewall, choose to the HP Notebook Reference Guide and information and Web site links provided in some locations)-These icons may be displayed either individually on -screen instructions. ● Windows Connect...
Getting Started HP Notebook - Windows 7
Page 23
... your network, select Start > Control Panel > Network and Internet > Network and Sharing Center > Set up a new connection or network > Set up a WLAN, refer to the HP Notebook Reference Guide.
... your network, select Start > Control Panel > Network and Internet > Network and Sharing Center > Set up a new connection or network > Set up a WLAN, refer to the HP Notebook Reference Guide.
Getting Started HP Notebook - Windows 7
Page 31
To insert the battery: ▲ Insert the battery (1) into place. The battery release latch (3) automatically locks the battery into the battery bay, and then pivot the battery (2) downward until it is seated. 5 Maintenance ● Inserting or removing the battery ● Replacing or upgrading the hard drive ● Adding or replacing memory modules Inserting or removing the battery NOTE: For additional information on using the battery, refer to the HP Notebook Reference Guide. To remove the battery: Inserting or removing the battery 25
To insert the battery: ▲ Insert the battery (1) into place. The battery release latch (3) automatically locks the battery into the battery bay, and then pivot the battery (2) downward until it is seated. 5 Maintenance ● Inserting or removing the battery ● Replacing or upgrading the hard drive ● Adding or replacing memory modules Inserting or removing the battery NOTE: For additional information on using the battery, refer to the HP Notebook Reference Guide. To remove the battery: Inserting or removing the battery 25
Getting Started HP Notebook - Windows 7
Page 47
... on the left side of the page, or go to http://welcome.hp.com/country/us/en/wwcontact_us.html. Contacting customer support If the information provided in this user guide, in the HP Notebook Reference Guide, or in English. ● E-mail HP Customer Support. ● Find HP Customer Support worldwide telephone numbers. ● Locate an...
... on the left side of the page, or go to http://welcome.hp.com/country/us/en/wwcontact_us.html. Contacting customer support If the information provided in this user guide, in the HP Notebook Reference Guide, or in English. ● E-mail HP Customer Support. ● Find HP Customer Support worldwide telephone numbers. ● Locate an...