HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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.../c01600726/c01600726.pdf. Procedures for the SATA Advanced Host Controller (AHCI) Interface. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for lower power consumption on computer systems equipped with Serial ATA hard disk drives. The Intel Matrix Storage Technology solution technology provides improved performance and reliability, as well as support for notebook PC models that could affect hard disk drive performance and...
.../c01600726/c01600726.pdf. Procedures for the SATA Advanced Host Controller (AHCI) Interface. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for lower power consumption on computer systems equipped with Serial ATA hard disk drives. The Intel Matrix Storage Technology solution technology provides improved performance and reliability, as well as support for notebook PC models that could affect hard disk drive performance and...
User Guide
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...Locating software ...5 Right side ...6 Left side ...7 Display ...9 Top ...10 TouchPad ...10 Lights ...11 Buttons and speakers ...12 Keys ...13 Bottom ...14 Labels ...15 3 Connecting to a network ...17 Connecting to a wireless network ...17 Using the wireless controls 17 Using the wireless button 17 Using operating system controls 17 Sharing data and drives and accessing software 18 Using a WLAN ...18 Using an Internet service provider 19 Setting up a WLAN 19 Configuring a wireless router 19 Protecting your WLAN 20 Connecting to a WLAN 20 Using Bluetooth wireless devices (select models...
...Locating software ...5 Right side ...6 Left side ...7 Display ...9 Top ...10 TouchPad ...10 Lights ...11 Buttons and speakers ...12 Keys ...13 Bottom ...14 Labels ...15 3 Connecting to a network ...17 Connecting to a wireless network ...17 Using the wireless controls 17 Using the wireless button 17 Using operating system controls 17 Sharing data and drives and accessing software 18 Using a WLAN ...18 Using an Internet service provider 19 Setting up a WLAN 19 Configuring a wireless router 19 Protecting your WLAN 20 Connecting to a WLAN 20 Using Bluetooth wireless devices (select models...
User Guide
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... Replacing a user-replaceable battery 44 Running on external AC power ...45 Troubleshooting power problems 45 HP CoolSense ...46 Refreshing your software content with Intel Smart Connect Technology (select models only 46 Shutting down (turning off) the computer 46 7 Maintaining your computer ...48 Improving performance ...48 Using HP 3D DriveGuard (select models only 48 Identifying HP 3D DriveGuard status 48 Using Disk Defragmenter 49 Using Disk Cleanup ...49 Adding or replacing memory modules 50 Updating programs and drivers...
... Replacing a user-replaceable battery 44 Running on external AC power ...45 Troubleshooting power problems 45 HP CoolSense ...46 Refreshing your software content with Intel Smart Connect Technology (select models only 46 Shutting down (turning off) the computer 46 7 Maintaining your computer ...48 Improving performance ...48 Using HP 3D DriveGuard (select models only 48 Identifying HP 3D DriveGuard status 48 Using Disk Defragmenter 49 Using Disk Cleanup ...49 Adding or replacing memory modules 50 Updating programs and drivers...
User Guide
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... up your software applications and information 58 Using an optional security cable lock 58 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 59 Starting Setup Utility (BIOS) ...59 Updating the BIOS ...59 Determining the BIOS version 59 Downloading a BIOS update 60 Using HP PC Hardware Diagnostics (UEFI 60 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 61 10 Backing up, restoring, and recovering ...62 Creating recovery media and backups 62 Creating HP Recovery media 63 Restore and recovery ...64 Using Windows Refresh for quick and easy recovery 65 Remove...
... up your software applications and information 58 Using an optional security cable lock 58 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 59 Starting Setup Utility (BIOS) ...59 Updating the BIOS ...59 Determining the BIOS version 59 Downloading a BIOS update 60 Using HP PC Hardware Diagnostics (UEFI 60 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 61 10 Backing up, restoring, and recovering ...62 Creating recovery media and backups 62 Creating HP Recovery media 63 Restore and recovery ...64 Using Windows Refresh for quick and easy recovery 65 Remove...
User Guide
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... cameras. Connecting to a wireless network 17 Using operating system controls The Network and Sharing Center allows you can travel with a wireless router or a wireless access point. ● Bluetooth device (select models only)-Creates a personal area network (PAN) to connect to other . Because the wireless devices are enabled at the factory, so the wireless light is amber when all wireless devices are enabled at the factory, you to set up a connection or network, connect to a network, and diagnose and repair network problems. Connecting to a wireless network Wireless technology...
... cameras. Connecting to a wireless network 17 Using operating system controls The Network and Sharing Center allows you can travel with a wireless router or a wireless access point. ● Bluetooth device (select models only)-Creates a personal area network (PAN) to connect to other . Because the wireless devices are enabled at the factory, so the wireless light is amber when all wireless devices are enabled at the factory, you to set up a connection or network, connect to a network, and diagnose and repair network problems. Connecting to a wireless network Wireless technology...
User Guide
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... circuitry end of Bluetooth devices. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as walls and floors. For information about configuring and using Bluetooth devices, see the Bluetooth software Help. Plug the network cable into a network wall jack (2) or router. Plug the other electronic devices or structural barriers such as the following: ● Computers (desktop, notebook, PDA) ●...
... circuitry end of Bluetooth devices. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as walls and floors. For information about configuring and using Bluetooth devices, see the Bluetooth software Help. Plug the network cable into a network wall jack (2) or router. Plug the other electronic devices or structural barriers such as the following: ● Computers (desktop, notebook, PDA) ●...
User Guide
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... display. ● From the Start screen, point to the screen. In the When I press the power button area, select Hibernate. 5. Click Require a password (recommended). If you need to create or change a user account password, go to prompt for a password when the computer exits Sleep or Hibernation, follow the onscreen instructions. Manually initiating and exiting Sleep You can enable user-initiated Hibernation and change other power settings and timeouts using Power Options. 1. NOTE: If you have set...
... display. ● From the Start screen, point to the screen. In the When I press the power button area, select Hibernate. 5. Click Require a password (recommended). If you need to create or change a user account password, go to prompt for a password when the computer exits Sleep or Hibernation, follow the onscreen instructions. Manually initiating and exiting Sleep You can enable user-initiated Hibernation and change other power settings and timeouts using Power Options. 1. NOTE: If you have set...
User Guide
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To access battery information, from the computer if it . 1. Reset the battery release lock (2) to a USB port. ● Stop, disable, or remove any external media cards that you are not using. ● Before you are not using them. ● Disconnect unused external devices that are not plugged into place. 2. Identifying low battery levels When a battery that is no longer holding a charge, run Battery Check in Power Options. ● Remove a user-replaceable battery from the Start screen, type support, select the HP Support Assistant...
To access battery information, from the computer if it . 1. Reset the battery release lock (2) to a USB port. ● Stop, disable, or remove any external media cards that you are not using. ● Before you are not using them. ● Disconnect unused external devices that are not plugged into place. 2. Identifying low battery levels When a battery that is no longer holding a charge, run Battery Check in Power Options. ● Remove a user-replaceable battery from the Start screen, type support, select the HP Support Assistant...
User Guide
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... number of this, the hard drive works harder to run Disk Defragmenter: 1. Connect the computer to run more efficiently. From the Start screen, type d, and then type disk in the search box. From the Start screen, type d, and then type disk in the search box. Disk Defragmenter consolidates (or physically reorganizes) the fragmented files and folders on -screen instructions. For additional information, access the Disk Defragmenter software Help. Using Disk Cleanup Disk Cleanup searches the hard drive...
... number of this, the hard drive works harder to run Disk Defragmenter: 1. Connect the computer to run more efficiently. From the Start screen, type d, and then type disk in the search box. From the Start screen, type d, and then type disk in the search box. Disk Defragmenter consolidates (or physically reorganizes) the fragmented files and folders on -screen instructions. For additional information, access the Disk Defragmenter software Help. Using Disk Cleanup Disk Cleanup searches the hard drive...
User Guide
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... you have caused. Installing software updates 57 Installing critical security updates HP recommends that you use the antivirus program of your choice in order to and from the Start screen, type support, and then select the HP Support Assistant app. Software companies provide software updates to their products to date. It is monitored and compared with a set of user-defined security criteria. Using firewall software Firewalls are two types of firewalls to receive...
... you have caused. Installing software updates 57 Installing critical security updates HP recommends that you use the antivirus program of your choice in order to and from the Start screen, type support, and then select the HP Support Assistant app. Software companies provide software updates to their products to date. It is monitored and compared with a set of user-defined security criteria. Using firewall software Firewalls are two types of firewalls to receive...
User Guide
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... BIOS, make a note of damage to an optional power source. Follow the on -screen instructions. You may need to access this information to determine whether the computer hardware is complete. BIOS installation procedures vary. From the Start screen, type e, and then select File Explorer. 2. Using the hard drive path you to run diagnostic tests to locate the update later, after the download is functioning properly. From the Start screen, type support, and then select the HP Support...
... BIOS, make a note of damage to an optional power source. Follow the on -screen instructions. You may need to access this information to determine whether the computer hardware is complete. BIOS installation procedures vary. From the Start screen, type e, and then select File Explorer. 2. Using the hard drive path you to run diagnostic tests to locate the update later, after the download is functioning properly. From the Start screen, type support, and then select the HP Support...
User Guide
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... HP Recovery partition (select models only) or HP Recovery media. Even if you did not manually create a restore point, you have replaced the hard drive, you want to restore the system to an automatically created restore point. Minimized Image Recovery installs only drivers and hardware-enabling applications. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on page 66. Restore and recovery There are several options for using File History, see Help and Support...
... HP Recovery partition (select models only) or HP Recovery media. Even if you did not manually create a restore point, you have replaced the hard drive, you want to restore the system to an automatically created restore point. Minimized Image Recovery installs only drivers and hardware-enabling applications. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on page 66. Restore and recovery There are several options for using File History, see Help and Support...
User Guide
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... hard drive light, identifying 6 HDMI port connecting 27 identifying 7, 23 HDMI, configuring audio 28 headphones, connecting 24 Hibernation exiting 41 initiated during critical battery level 44 initiating 41 high-definition devices, connecting 27, 28 hot keys description 39 reveal system information 39 using 39 HP 3D DriveGuard 48 HP and third-party software updates, installing 57 HP PC Hardware Diagnostics (UEFI) downloading 61 using 60 HP Recovery Manager correcting boot problems 67 starting 67 HP Recovery media creating 63 recovery 67 HP Recovery partition recovery 66 HP Recovery partition...
... hard drive light, identifying 6 HDMI port connecting 27 identifying 7, 23 HDMI, configuring audio 28 headphones, connecting 24 Hibernation exiting 41 initiated during critical battery level 44 initiating 41 high-definition devices, connecting 27, 28 hot keys description 39 reveal system information 39 using 39 HP 3D DriveGuard 48 HP and third-party software updates, installing 57 HP PC Hardware Diagnostics (UEFI) downloading 61 using 60 HP Recovery Manager correcting boot problems 67 starting 67 HP Recovery media creating 63 recovery 67 HP Recovery partition recovery 66 HP Recovery partition...
User Guide
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...51 removing 50 replacing 50 memory module service door, removing 50 microphone, connecting 24 minimized image creating 66 minimized image recovery 66 mouse, external setting preferences 29 mute light, identifying 11 N network jack, identifying 7 network lights, identifying 7 O operating environment 69 optical drive, identifying 7, 23 original system recovery 66 P passwords Setup Utility (BIOS) 56 Windows 56 pinching touch screen gesture 35 pinching TouchPad gesture 31 ports external monitor 26 HDMI 7, 23, 27 Intel Wireless Display 28 USB 2.0 6, 23 USB 3.0 8, 23 VGA 26 power button, identifying...
...51 removing 50 replacing 50 memory module service door, removing 50 microphone, connecting 24 minimized image creating 66 minimized image recovery 66 mouse, external setting preferences 29 mute light, identifying 11 N network jack, identifying 7 network lights, identifying 7 O operating environment 69 optical drive, identifying 7, 23 original system recovery 66 P passwords Setup Utility (BIOS) 56 Windows 56 pinching touch screen gesture 35 pinching TouchPad gesture 31 ports external monitor 26 HDMI 7, 23, 27 Intel Wireless Display 28 USB 2.0 6, 23 USB 3.0 8, 23 VGA 26 power button, identifying...
HP Pavilion 14 Notebook PC HP Pavilion TouchSmart 14 Notebook PC - Maintenance and Service Guide
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... Authorized Service Provider parts Turn off or in Hibernation, turn the computer on page 43) c. Remove the Memory module (see Keyboard on page 44) e. Disconnect all external devices from the computer. 3. Keyboard (see Memory module on page 54) f. Turn the system board upside down through the operating system. 2. Remove the battery (see System board on page 42), and then remove the following components: a. System board (see Battery on page 71) Remove the RTC battery: 1. Hard drive...
... Authorized Service Provider parts Turn off or in Hibernation, turn the computer on page 43) c. Remove the Memory module (see Keyboard on page 44) e. Disconnect all external devices from the computer. 3. Keyboard (see Memory module on page 54) f. Turn the system board upside down through the operating system. 2. Remove the battery (see System board on page 42), and then remove the following components: a. System board (see Battery on page 71) Remove the RTC battery: 1. Hard drive...
HP Pavilion 14 Notebook PC HP Pavilion TouchSmart 14 Notebook PC - Maintenance and Service Guide
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... complete. Identify the most recent BIOS update and compare it can delete the downloaded file from the computer by the operating system or other identifier. You may need to access this information to reliable external power using the AC adapter. Follow any device, cable, or cord. 1. The hard drive designation is connected to locate the update later, after the download is running on your hard drive. Using HP PC Hardware Diagnostics (UEFI) 95
... complete. Identify the most recent BIOS update and compare it can delete the downloaded file from the computer by the operating system or other identifier. You may need to access this information to reliable external power using the AC adapter. Follow any device, cable, or cord. 1. The hard drive designation is connected to locate the update later, after the download is running on your hard drive. Using HP PC Hardware Diagnostics (UEFI) 95
HP Pavilion 14 Notebook PC HP Pavilion TouchSmart 14 Notebook PC - Maintenance and Service Guide
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... provides software for your hard drive where the BIOS update is not displayed, use the arrow keys to reliable external power using Setup Utility. 1. At the download area, follow these steps: a. b. BIOS installation procedures vary. If the system information is downloaded. Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. You may be displayed by unplugging the power cord from the computer by using the AC adapter. BIOS version information (also known as ROM...
... provides software for your hard drive where the BIOS update is not displayed, use the arrow keys to reliable external power using Setup Utility. 1. At the download area, follow these steps: a. b. BIOS installation procedures vary. If the system information is downloaded. Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. You may be displayed by unplugging the power cord from the computer by using the AC adapter. BIOS version information (also known as ROM...
HP Pavilion 14 Notebook PC HP Pavilion TouchSmart 14 Notebook PC - Maintenance and Service Guide
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... have replaced the hard drive, you must use HP Recovery media. ● If the HP Recovery media do not work, you can use the Factory Reset option of the following recovery options: ● System Recovery-Reinstalls the original operating system, and then configures the settings for recovery discs or a recovery USB flash drive. Using the HP Recovery media you created, you can only be used if the hard drive is still working. Recovering using HP Recovery Manager on page 108. Then it reinstalls the operating system and the software that was installed at the factory.
... have replaced the hard drive, you must use HP Recovery media. ● If the HP Recovery media do not work, you can use the Factory Reset option of the following recovery options: ● System Recovery-Reinstalls the original operating system, and then configures the settings for recovery discs or a recovery USB flash drive. Using the HP Recovery media you created, you can only be used if the hard drive is still working. Recovering using HP Recovery Manager on page 108. Then it reinstalls the operating system and the software that was installed at the factory.
HP Pavilion 14 Notebook PC HP Pavilion TouchSmart 14 Notebook PC - Maintenance and Service Guide
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... updating for Windows computer models 94 Bluetooth label 16 boot order changing HP Recovery Manager for Windows 8 computer models 108 bottom 16 buttons left TouchPad 10 power 12 right TouchPad 10 C caps lock light, identifying 11 chipset, product description 1 components bottom 14 display 9 left side 8 right side 7 top 10 computer major components 17 computer specifications 101 connector, power 8 D default settings, restoring for Ubuntu Linux computer models 98 deleted files restoring for Windows 8 computer models 106 display assembly removal 88 spare part numbers...
... updating for Windows computer models 94 Bluetooth label 16 boot order changing HP Recovery Manager for Windows 8 computer models 108 bottom 16 buttons left TouchPad 10 power 12 right TouchPad 10 C caps lock light, identifying 11 chipset, product description 1 components bottom 14 display 9 left side 8 right side 7 top 10 computer major components 17 computer specifications 101 connector, power 8 D default settings, restoring for Ubuntu Linux computer models 98 deleted files restoring for Windows 8 computer models 106 display assembly removal 88 spare part numbers...
HP Pavilion 14 Notebook PC HP Pavilion TouchSmart 14 Notebook PC - Maintenance and Service Guide
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... audio 4 chipset 1 display panel 3 Ethernet 4 external media cards 4 graphics 2 hard drive 3 keyboard 5 memory module 3 microphone 4 operating system 5 optical drive 3 pointing device 5 ports 4 power requirements 5 processors 1 product name 1 security 5 serviceability 5 video 4 wireless 4 product name 1 product name and number, computer 15 R recovery discs for Windows 8 computer models 106, 108 for Windows 8 computer models 107 HP Recovery Manager for Windows 8 computer models 107 media for Windows 8 computer models 108 starting for Windows 8 computer models 108 supported discs for Windows...
... audio 4 chipset 1 display panel 3 Ethernet 4 external media cards 4 graphics 2 hard drive 3 keyboard 5 memory module 3 microphone 4 operating system 5 optical drive 3 pointing device 5 ports 4 power requirements 5 processors 1 product name 1 security 5 serviceability 5 video 4 wireless 4 product name 1 product name and number, computer 15 R recovery discs for Windows 8 computer models 106, 108 for Windows 8 computer models 107 HP Recovery Manager for Windows 8 computer models 107 media for Windows 8 computer models 108 starting for Windows 8 computer models 108 supported discs for Windows...