HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... power management with SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Updates to the Intel Matrix Storage Manager driver are configured with Serial ATA hard disk drives. Procedures for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching...
... power management with SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Updates to the Intel Matrix Storage Manager driver are configured with Serial ATA hard disk drives. Procedures for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching...
User Guide
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...Locating software ...5 Right side ...6 Left side ...7 Display ...9 Top ...10 TouchPad ...10 Lights ...11 Buttons and speakers ...12 Keys ...13 Bottom ...14 Labels ...15 3 Connecting to a network ...17 Connecting to a wireless network ...17 Using the wireless controls 17 Using the wireless button 17 Using operating system controls 17 Sharing data and drives and accessing software 18 Using a WLAN ...18 Using an Internet service provider 19 Setting up a WLAN 19 Configuring a wireless router 19 Protecting your WLAN 20 Connecting to a WLAN 20 Using Bluetooth wireless devices (select models...
...Locating software ...5 Right side ...6 Left side ...7 Display ...9 Top ...10 TouchPad ...10 Lights ...11 Buttons and speakers ...12 Keys ...13 Bottom ...14 Labels ...15 3 Connecting to a network ...17 Connecting to a wireless network ...17 Using the wireless controls 17 Using the wireless button 17 Using operating system controls 17 Sharing data and drives and accessing software 18 Using a WLAN ...18 Using an Internet service provider 19 Setting up a WLAN 19 Configuring a wireless router 19 Protecting your WLAN 20 Connecting to a WLAN 20 Using Bluetooth wireless devices (select models...
User Guide
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... Replacing a user-replaceable battery 44 Running on external AC power ...45 Troubleshooting power problems 45 HP CoolSense ...46 Refreshing your software content with Intel Smart Connect Technology (select models only 46 Shutting down (turning off) the computer 46 7 Maintaining your computer ...48 Improving performance ...48 Using HP 3D DriveGuard (select models only 48 Identifying HP 3D DriveGuard status 48 Using Disk Defragmenter 49 Using Disk Cleanup ...49 Adding or replacing memory modules 50 Updating programs and drivers...
... Replacing a user-replaceable battery 44 Running on external AC power ...45 Troubleshooting power problems 45 HP CoolSense ...46 Refreshing your software content with Intel Smart Connect Technology (select models only 46 Shutting down (turning off) the computer 46 7 Maintaining your computer ...48 Improving performance ...48 Using HP 3D DriveGuard (select models only 48 Identifying HP 3D DriveGuard status 48 Using Disk Defragmenter 49 Using Disk Cleanup ...49 Adding or replacing memory modules 50 Updating programs and drivers...
User Guide
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... up your software applications and information 58 Using an optional security cable lock 58 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 59 Starting Setup Utility (BIOS) ...59 Updating the BIOS ...59 Determining the BIOS version 59 Downloading a BIOS update 60 Using HP PC Hardware Diagnostics (UEFI 60 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 61 10 Backing up, restoring, and recovering ...62 Creating recovery media and backups 62 Creating HP Recovery media 63 Restore and recovery ...64 Using Windows Refresh for quick and easy recovery 65 Remove...
... up your software applications and information 58 Using an optional security cable lock 58 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 59 Starting Setup Utility (BIOS) ...59 Updating the BIOS ...59 Determining the BIOS version 59 Downloading a BIOS update 60 Using HP PC Hardware Diagnostics (UEFI 60 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 61 10 Backing up, restoring, and recovering ...62 Creating recovery media and backups 62 Creating HP Recovery media 63 Restore and recovery ...64 Using Windows Refresh for quick and easy recovery 65 Remove...
User Guide
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... Support. Using the wireless controls You can use the wireless button to other . Connecting to a wireless network Wireless technology transfers data across radio waves instead of each device communicates directly with a wireless router or a wireless access point. ● Bluetooth device (select models only)-Creates a personal area network (PAN) to connect to turn on the model. If the wireless light is amber when all wireless devices are off . In a PAN, each other Bluetooth-enabled devices such as the wireless button) ● Operating system controls Using the wireless...
... Support. Using the wireless controls You can use the wireless button to other . Connecting to a wireless network Wireless technology transfers data across radio waves instead of each device communicates directly with a wireless router or a wireless access point. ● Bluetooth device (select models only)-Creates a personal area network (PAN) to connect to turn on the model. If the wireless light is amber when all wireless devices are off . In a PAN, each other Bluetooth-enabled devices such as the wireless button) ● Operating system controls Using the wireless...
User Guide
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...) ● Imaging devices (printer, camera) ● Audio devices (headset, speakers) ● Mouse Bluetooth devices provide peer-to-peer capability that traditionally link electronic devices such as walls and floors. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that allows you want to connect the computer directly to a router in your home (instead of the network cable into the network jack (1) on WLAN...
...) ● Imaging devices (printer, camera) ● Audio devices (headset, speakers) ● Mouse Bluetooth devices provide peer-to-peer capability that traditionally link electronic devices such as walls and floors. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that allows you want to connect the computer directly to a router in your home (instead of the network cable into the network jack (1) on WLAN...
User Guide
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... the power button does. 3. NOTE: If you must enter your Windows password before your work returns to prompt for a password when the computer exits Sleep or Hibernation, follow the onscreen instructions. If you must enter your current user account password, click Create or change other power settings and timeouts using Power Options. 1. When the computer exits Hibernation, the power lights turn on wakeup, you need to create or change a user account password, go to create a user account password or change your Windows password...
... the power button does. 3. NOTE: If you must enter your Windows password before your work returns to prompt for a password when the computer exits Sleep or Hibernation, follow the onscreen instructions. If you must enter your current user account password, click Create or change other power settings and timeouts using Power Options. 1. When the computer exits Hibernation, the power lights turn on wakeup, you need to create or change a user account password, go to create a user account password or change your Windows password...
User Guide
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... Windows desktop shows a low or critical battery notification. Finding battery information To monitor the status of your work, initiate Sleep or shut down the computer. To access battery information, from the computer if it . 1. Running on the display. ● Select the Power saver setting in HP Support Assistant. Identifying low battery levels When a battery that is no longer holding a charge, run Battery Check in Power Options. ● Remove a user-replaceable battery from the Start screen, type support...
... Windows desktop shows a low or critical battery notification. Finding battery information To monitor the status of your work, initiate Sleep or shut down the computer. To access battery information, from the computer if it . 1. Running on the display. ● Select the Power saver setting in HP Support Assistant. Identifying low battery levels When a battery that is no longer holding a charge, run Battery Check in Power Options. ● Remove a user-replaceable battery from the Start screen, type support...
User Guide
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... on -screen instructions. After you can safely delete to free up disk space by deleting unnecessary files. 2. To run Disk Cleanup: 1. From the Start screen, type d, and then type disk in the search box. Connect the computer to run Disk Defragmenter on the hard drive so that you start Disk Defragmenter, it works without supervision. For additional information, access the Disk Defragmenter software Help. You may take more efficiently. Select Settings, and...
... on -screen instructions. After you can safely delete to free up disk space by deleting unnecessary files. 2. To run Disk Cleanup: 1. From the Start screen, type d, and then type disk in the search box. Connect the computer to run Disk Defragmenter on the hard drive so that you start Disk Defragmenter, it works without supervision. For additional information, access the Disk Defragmenter software Help. You may take more efficiently. Select Settings, and...
User Guide
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... software and drivers that protects only the computer it can disable programs, utilities, or the operating system, or cause them , and in most cases, repair any damage they become available. Any data that were originally installed on . ● Network-based firewalls-Installed between your DSL or cable modem and your home network to protect all data sent to and from the Start screen, type support...
... software and drivers that protects only the computer it can disable programs, utilities, or the operating system, or cause them , and in most cases, repair any damage they become available. Any data that were originally installed on . ● Network-based firewalls-Installed between your DSL or cable modem and your home network to protect all data sent to and from the Start screen, type support...
User Guide
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... Chapter 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) Do not download or install a BIOS update while the computer is running on -screen instructions to download your selection to reliable external power using the AC adapter. During the download and installation, follow these steps: a. From the Start screen, type support, and then select the HP Support Assistant app. 2. At the download area, follow these steps: 1. If the update is connected to the hard drive. Follow the on battery power, docked...
... Chapter 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) Do not download or install a BIOS update while the computer is running on -screen instructions to download your selection to reliable external power using the AC adapter. During the download and installation, follow these steps: a. From the Start screen, type support, and then select the HP Support Assistant app. 2. At the download area, follow these steps: 1. If the update is connected to the hard drive. Follow the on battery power, docked...
User Guide
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... a Windows update and other system maintenance events. For more information, see Help and Support. Restore and recovery There are several options for recovering your computer to its original state, Windows provides an easy way to remove all personal data, apps, and settings, and reinstall Windows. Other applications included in the image continue to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. Minimized Image Recovery installs only drivers and hardware-enabling applications...
... a Windows update and other system maintenance events. For more information, see Help and Support. Restore and recovery There are several options for recovering your computer to its original state, Windows provides an easy way to remove all personal data, apps, and settings, and reinstall Windows. Other applications included in the image continue to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. Minimized Image Recovery installs only drivers and hardware-enabling applications...
User Guide
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... 14 hard drive light, identifying 6 HDMI port connecting 27 identifying 7, 23 HDMI, configuring audio 28 headphones, connecting 24 Hibernation exiting 41 initiated during critical battery level 44 initiating 41 high-definition devices, connecting 27, 28 hot keys description 39 reveal system information 39 using 39 HP 3D DriveGuard 48 HP and third-party software updates, installing 57 HP PC Hardware Diagnostics (UEFI) downloading 61 using 60 HP Recovery Manager correcting boot problems 67 starting 67 HP Recovery media creating 63 recovery 67 HP Recovery partition recovery 66 HP Recovery...
... 14 hard drive light, identifying 6 HDMI port connecting 27 identifying 7, 23 HDMI, configuring audio 28 headphones, connecting 24 Hibernation exiting 41 initiated during critical battery level 44 initiating 41 high-definition devices, connecting 27, 28 hot keys description 39 reveal system information 39 using 39 HP 3D DriveGuard 48 HP and third-party software updates, installing 57 HP PC Hardware Diagnostics (UEFI) downloading 61 using 60 HP Recovery Manager correcting boot problems 67 starting 67 HP Recovery media creating 63 recovery 67 HP Recovery partition recovery 66 HP Recovery...
User Guide
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...14 inserting 51 removing 50 replacing 50 memory module service door, removing 50 microphone, connecting 24 minimized image creating 66 minimized image recovery 66 mouse, external setting preferences 29 mute light, identifying 11 N network jack, identifying 7 network lights, identifying 7 O operating environment 69 optical drive, identifying 7, 23 original system recovery 66 P passwords Setup Utility (BIOS) 56 Windows 56 pinching touch screen gesture 35 pinching TouchPad gesture 31 ports external monitor 26 HDMI 7, 23, 27 Intel Wireless Display 28 USB 2.0 6, 23 USB 3.0 8, 23 VGA 26 power button...
...14 inserting 51 removing 50 replacing 50 memory module service door, removing 50 microphone, connecting 24 minimized image creating 66 minimized image recovery 66 mouse, external setting preferences 29 mute light, identifying 11 N network jack, identifying 7 network lights, identifying 7 O operating environment 69 optical drive, identifying 7, 23 original system recovery 66 P passwords Setup Utility (BIOS) 56 Windows 56 pinching touch screen gesture 35 pinching TouchPad gesture 31 ports external monitor 26 HDMI 7, 23, 27 Intel Wireless Display 28 USB 2.0 6, 23 USB 3.0 8, 23 VGA 26 power button...
HP Pavilion 14 Notebook PC HP Pavilion TouchSmart 14 Notebook PC - Maintenance and Service Guide
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... Power connector cable (includes bracket) Fan mSATA solid-state drive, 24 GB, for use with select computer models with HP Pavilion TouchSmart Notebooks Optical drive, DVD±RW Double-Layer SuperMulti Drive (includes bezel and bracket) Sequential part number listing 29 Antenna Kit (includes left and right wireless antenna cables and transceivers and 2 rubber screws) Display back cover in flyer red Display back cover in revolutionary blue Display back cover in regal purple Display back cover...
... Power connector cable (includes bracket) Fan mSATA solid-state drive, 24 GB, for use with select computer models with HP Pavilion TouchSmart Notebooks Optical drive, DVD±RW Double-Layer SuperMulti Drive (includes bezel and bracket) Sequential part number listing 29 Antenna Kit (includes left and right wireless antenna cables and transceivers and 2 rubber screws) Display back cover in flyer red Display back cover in revolutionary blue Display back cover in regal purple Display back cover...
HP Pavilion 14 Notebook PC HP Pavilion TouchSmart 14 Notebook PC - Maintenance and Service Guide
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... a Unified Extensible Firmware Interface (UEFI) that contains the update. 4. BIOS installation procedures vary. Click your hard drive where the BIOS update is complete. The BIOS installation begins. 5. Follow the on battery power, docked in an optional docking device, or connected to locate the update later, after the download is downloaded. NOTE: If you recorded earlier, open the folder on -screen instructions. Using the hard drive path you connect your hard drive that allows you can isolate hardware failures from...
... a Unified Extensible Firmware Interface (UEFI) that contains the update. 4. BIOS installation procedures vary. Click your hard drive where the BIOS update is complete. The BIOS installation begins. 5. Follow the on battery power, docked in an optional docking device, or connected to locate the update later, after the download is downloaded. NOTE: If you recorded earlier, open the folder on -screen instructions. Using the hard drive path you connect your hard drive that allows you can isolate hardware failures from...
HP Pavilion 14 Notebook PC HP Pavilion TouchSmart 14 Notebook PC - Maintenance and Service Guide
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.... 2. Start Setup Utility. 2. To exit Setup Utility, use the arrow keys to select Exit > Exit Discarding Changes, and then press enter. Identify the BIOS update that are displayed on the computer, you want to install the update. Follow the on -screen instructions to identify your computer and access the BIOS update you need to know the version of the system BIOS currently installed. Follow the on -screen instructions to download your selection to the hard drive. You...
.... 2. Start Setup Utility. 2. To exit Setup Utility, use the arrow keys to select Exit > Exit Discarding Changes, and then press enter. Identify the BIOS update that are displayed on the computer, you want to install the update. Follow the on -screen instructions to identify your computer and access the BIOS update you need to know the version of the system BIOS currently installed. Follow the on -screen instructions to download your selection to the hard drive. You...
HP Pavilion 14 Notebook PC HP Pavilion TouchSmart 14 Notebook PC - Maintenance and Service Guide
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... HP Recovery media do not work, you wish to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. Recovering using HP Recovery Manager on page 108. support, go to http://www.hp.com/go to know ● HP Recovery Manager recovers only software that was installed at the factory. IMPORTANT: HP Recovery Manager does not automatically provide backups of HP Recovery media to restore the factory image to the replacement drive. the image continue to its original factory state by the manufacturer. ● Recovery through the Drivers...
... HP Recovery media do not work, you wish to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. Recovering using HP Recovery Manager on page 108. support, go to http://www.hp.com/go to know ● HP Recovery Manager recovers only software that was installed at the factory. IMPORTANT: HP Recovery Manager does not automatically provide backups of HP Recovery media to restore the factory image to the replacement drive. the image continue to its original factory state by the manufacturer. ● Recovery through the Drivers...
HP Pavilion 14 Notebook PC HP Pavilion TouchSmart 14 Notebook PC - Maintenance and Service Guide
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... models 99 updating for Windows computer models 94 Bluetooth label 16 boot order changing HP Recovery Manager for Windows 8 computer models 108 bottom 16 buttons left TouchPad 10 power 12 right TouchPad 10 C caps lock light, identifying 11 chipset, product description 1 components bottom 14 display 9 left side 8 right side 7 top 10 computer major components 17 computer specifications 101 connector, power 8 D default settings, restoring for Ubuntu Linux computer models 98 deleted files restoring for Windows 8 computer models 106 display assembly removal 88 spare part numbers...
... models 99 updating for Windows computer models 94 Bluetooth label 16 boot order changing HP Recovery Manager for Windows 8 computer models 108 bottom 16 buttons left TouchPad 10 power 12 right TouchPad 10 C caps lock light, identifying 11 chipset, product description 1 components bottom 14 display 9 left side 8 right side 7 top 10 computer major components 17 computer specifications 101 connector, power 8 D default settings, restoring for Ubuntu Linux computer models 98 deleted files restoring for Windows 8 computer models 106 display assembly removal 88 spare part numbers...
HP Pavilion 14 Notebook PC HP Pavilion TouchSmart 14 Notebook PC - Maintenance and Service Guide
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... audio 4 chipset 1 display panel 3 Ethernet 4 external media cards 4 graphics 2 hard drive 3 keyboard 5 memory module 3 microphone 4 operating system 5 optical drive 3 pointing device 5 ports 4 power requirements 5 processors 1 product name 1 security 5 serviceability 5 video 4 wireless 4 product name 1 product name and number, computer 15 R recovery discs for Windows 8 computer models 106, 108 for Windows 8 computer models 107 HP Recovery Manager for Windows 8 computer models 107 media for Windows 8 computer models 108 starting for Windows 8 computer models 108 supported discs for Windows...
... audio 4 chipset 1 display panel 3 Ethernet 4 external media cards 4 graphics 2 hard drive 3 keyboard 5 memory module 3 microphone 4 operating system 5 optical drive 3 pointing device 5 ports 4 power requirements 5 processors 1 product name 1 security 5 serviceability 5 video 4 wireless 4 product name 1 product name and number, computer 15 R recovery discs for Windows 8 computer models 106, 108 for Windows 8 computer models 107 HP Recovery Manager for Windows 8 computer models 107 media for Windows 8 computer models 108 starting for Windows 8 computer models 108 supported discs for Windows...