HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... Matrix Storage Manager driver are configured with SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Procedures for the SATA Advanced Host Controller (AHCI) Interface. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that could affect hard disk drive performance...
... Matrix Storage Manager driver are configured with SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Procedures for the SATA Advanced Host Controller (AHCI) Interface. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that could affect hard disk drive performance...
User Guide
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...Locating software ...5 Right side ...6 Left side ...7 Display ...9 Top ...10 TouchPad ...10 Lights ...11 Buttons and speakers ...12 Keys ...13 Bottom ...14 Labels ...15 3 Connecting to a network ...17 Connecting to a wireless network ...17 Using the wireless controls 17 Using the wireless button 17 Using operating system controls 17 Sharing data and drives and accessing software 18 Using a WLAN ...18 Using an Internet service provider 19 Setting up a WLAN 19 Configuring a wireless router 19 Protecting your WLAN 20 Connecting to a WLAN 20 Using Bluetooth wireless devices (select models...
...Locating software ...5 Right side ...6 Left side ...7 Display ...9 Top ...10 TouchPad ...10 Lights ...11 Buttons and speakers ...12 Keys ...13 Bottom ...14 Labels ...15 3 Connecting to a network ...17 Connecting to a wireless network ...17 Using the wireless controls 17 Using the wireless button 17 Using operating system controls 17 Sharing data and drives and accessing software 18 Using a WLAN ...18 Using an Internet service provider 19 Setting up a WLAN 19 Configuring a wireless router 19 Protecting your WLAN 20 Connecting to a WLAN 20 Using Bluetooth wireless devices (select models...
User Guide
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... Replacing a user-replaceable battery 44 Running on external AC power ...45 Troubleshooting power problems 45 HP CoolSense ...46 Refreshing your software content with Intel Smart Connect Technology (select models only 46 Shutting down (turning off) the computer 46 7 Maintaining your computer ...48 Improving performance ...48 Using HP 3D DriveGuard (select models only 48 Identifying HP 3D DriveGuard status 48 Using Disk Defragmenter 49 Using Disk Cleanup ...49 Adding or replacing memory modules 50 Updating programs and drivers...
... Replacing a user-replaceable battery 44 Running on external AC power ...45 Troubleshooting power problems 45 HP CoolSense ...46 Refreshing your software content with Intel Smart Connect Technology (select models only 46 Shutting down (turning off) the computer 46 7 Maintaining your computer ...48 Improving performance ...48 Using HP 3D DriveGuard (select models only 48 Identifying HP 3D DriveGuard status 48 Using Disk Defragmenter 49 Using Disk Cleanup ...49 Adding or replacing memory modules 50 Updating programs and drivers...
User Guide
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... up your software applications and information 58 Using an optional security cable lock 58 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 59 Starting Setup Utility (BIOS) ...59 Updating the BIOS ...59 Determining the BIOS version 59 Downloading a BIOS update 60 Using HP PC Hardware Diagnostics (UEFI 60 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 61 10 Backing up, restoring, and recovering ...62 Creating recovery media and backups 62 Creating HP Recovery media 63 Restore and recovery ...64 Using Windows Refresh for quick and easy recovery 65 Remove...
... up your software applications and information 58 Using an optional security cable lock 58 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 59 Starting Setup Utility (BIOS) ...59 Updating the BIOS ...59 Determining the BIOS version 59 Downloading a BIOS update 60 Using HP PC Hardware Diagnostics (UEFI 60 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 61 10 Backing up, restoring, and recovering ...62 Creating recovery media and backups 62 Creating HP Recovery media 63 Restore and recovery ...64 Using Windows Refresh for quick and easy recovery 65 Remove...
User Guide
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... repair network problems. Connecting to a wireless network 17 This chapter will help you can control the wireless devices in your wireless devices, not the status of websites using these features: ● Wireless button, wireless switch, or wireless key (referred to in this chapter as Wi-Fi networks, wireless LANs, or WLANs) in Help and Support. If the wireless light is amber when all wireless devices are off the wireless devices simultaneously. Using the wireless controls You can explore the globe and access...
... repair network problems. Connecting to a wireless network 17 This chapter will help you can control the wireless devices in your wireless devices, not the status of websites using these features: ● Wireless button, wireless switch, or wireless key (referred to in this chapter as Wi-Fi networks, wireless LANs, or WLANs) in Help and Support. If the wireless light is amber when all wireless devices are off the wireless devices simultaneously. Using the wireless controls You can explore the globe and access...
User Guide
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..., notebook, PDA) ● Phones (cellular, cordless, smart phone) ● Imaging devices (printer, camera) ● Audio devices (headset, speakers) ● Mouse Bluetooth devices provide peer-to-peer capability that allows you to a wired network 21 NOTE: The functional range (how far your wireless signals travel) depends on the computer. 2. For information about configuring and using Bluetooth devices, see the Bluetooth software Help. Plug the network cable into a network wall jack (2) or router. Connecting...
..., notebook, PDA) ● Phones (cellular, cordless, smart phone) ● Imaging devices (printer, camera) ● Audio devices (headset, speakers) ● Mouse Bluetooth devices provide peer-to-peer capability that allows you to a wired network 21 NOTE: The functional range (how far your wireless signals travel) depends on the computer. 2. For information about configuring and using Bluetooth devices, see the Bluetooth software Help. Plug the network cable into a network wall jack (2) or router. Connecting...
User Guide
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... Sound. 2. From the Synaptics TouchPad screen, select or clear the check box next to the gesture that you to control the pointer on the computer. 5 Navigating the screen You can navigate the computer screen in all apps. To turn on : 1. Select Synaptics TouchPad. 3. NOTE: An external USB mouse (purchased separately) can customize the touch gestures by changing settings, button configurations, click speed, and pointer options. Click a gesture to activate...
... Sound. 2. From the Synaptics TouchPad screen, select or clear the check box next to the gesture that you to control the pointer on the computer. 5 Navigating the screen You can navigate the computer screen in all apps. To turn on : 1. Select Synaptics TouchPad. 3. NOTE: An external USB mouse (purchased separately) can customize the touch gestures by changing settings, button configurations, click speed, and pointer options. Click a gesture to activate...
User Guide
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...: 1. From the Start screen, type power, select Settings, and then select Power Options. 2. If you need to create or change a user account password, go to the screen. Manually initiating and exiting Sleep You can enable user-initiated Hibernation and change other power settings and timeouts using Power Options. 1. Click Save changes. When the computer exits Hibernation, the power lights turn on and your work returns to step 5. 5. Setting password protection on wakeup To set a password to be required on the keyboard. ● Tap...
...: 1. From the Start screen, type power, select Settings, and then select Power Options. 2. If you need to create or change a user account password, go to the screen. Manually initiating and exiting Sleep You can enable user-initiated Hibernation and change other power settings and timeouts using Power Options. 1. Click Save changes. When the computer exits Hibernation, the power lights turn on and your work returns to step 5. 5. Setting password protection on wakeup To set a password to be required on the keyboard. ● Tap...
User Guide
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... unused external devices that are not using . ● Before you are not plugged into place. 2. Reset the battery release lock (2) to a USB port. ● Stop, disable, or remove any external media cards that is no longer holding a charge, run Battery Check in HP Support Assistant. HP Support Assistant provides the following tools and information about the battery: ● Battery test ● Information on battery types, specifications, life cycles, and capacity Conserving battery power Tips for conserving battery power...
... unused external devices that are not using . ● Before you are not plugged into place. 2. Reset the battery release lock (2) to a USB port. ● Stop, disable, or remove any external media cards that is no longer holding a charge, run Battery Check in HP Support Assistant. HP Support Assistant provides the following tools and information about the battery: ● Battery test ● Information on battery types, specifications, life cycles, and capacity Conserving battery power Tips for conserving battery power...
User Guide
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... safely delete to free up disk space by deleting unnecessary files. 2. However, depending on -screen instructions. Select Settings, and then select Defragment and optimize your hard drive at any time. From the Start screen, type d, and then type disk in the search box. To run Disk Defragmenter: 1. After you can run on -screen instructions. To run Disk Cleanup: 1. Connect the computer to complete. For additional information, access the Disk Defragmenter software...
... safely delete to free up disk space by deleting unnecessary files. 2. However, depending on -screen instructions. Select Settings, and then select Defragment and optimize your hard drive at any time. From the Start screen, type d, and then type disk in the search box. To run Disk Defragmenter: 1. After you can run on -screen instructions. To run Disk Cleanup: 1. Connect the computer to complete. For additional information, access the Disk Defragmenter software...
User Guide
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... HP updates now. 3. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you recorded earlier, open the folder on -screen instructions to download your hard drive that are ready to install the update. Do not insert, remove, connect, or disconnect any instructions that contains the update. 4. If the update is connected to reliable external power using the AC adapter. Follow the on your selection to the hard drive. Using the hard drive...
... HP updates now. 3. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you recorded earlier, open the folder on -screen instructions to download your hard drive that are ready to install the update. Do not insert, remove, connect, or disconnect any instructions that contains the update. 4. If the update is connected to reliable external power using the AC adapter. Follow the on your selection to the hard drive. Using the hard drive...
User Guide
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... Backing up data to an automatically created restore point. Minimized Image Recovery installs only drivers and hardware-enabling applications. If you have not already created recovery media, see Removing the HP Recovery partition on page 65. ● If you can choose to restore to another drive. For more information, see Creating HP Recovery media on -screen instructions. ● If you to the replacement drive. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow...
... Backing up data to an automatically created restore point. Minimized Image Recovery installs only drivers and hardware-enabling applications. If you have not already created recovery media, see Removing the HP Recovery partition on page 65. ● If you can choose to restore to another drive. For more information, see Creating HP Recovery media on -screen instructions. ● If you to the replacement drive. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow...
User Guide
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... 14 hard drive light, identifying 6 HDMI port connecting 27 identifying 7, 23 HDMI, configuring audio 28 headphones, connecting 24 Hibernation exiting 41 initiated during critical battery level 44 initiating 41 high-definition devices, connecting 27, 28 hot keys description 39 reveal system information 39 using 39 HP 3D DriveGuard 48 HP and third-party software updates, installing 57 HP PC Hardware Diagnostics (UEFI) downloading 61 using 60 HP Recovery Manager correcting boot problems 67 starting 67 HP Recovery media creating 63 recovery 67 HP Recovery partition recovery 66 HP Recovery...
... 14 hard drive light, identifying 6 HDMI port connecting 27 identifying 7, 23 HDMI, configuring audio 28 headphones, connecting 24 Hibernation exiting 41 initiated during critical battery level 44 initiating 41 high-definition devices, connecting 27, 28 hot keys description 39 reveal system information 39 using 39 HP 3D DriveGuard 48 HP and third-party software updates, installing 57 HP PC Hardware Diagnostics (UEFI) downloading 61 using 60 HP Recovery Manager correcting boot problems 67 starting 67 HP Recovery media creating 63 recovery 67 HP Recovery partition recovery 66 HP Recovery...
User Guide
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...14 inserting 51 removing 50 replacing 50 memory module service door, removing 50 microphone, connecting 24 minimized image creating 66 minimized image recovery 66 mouse, external setting preferences 29 mute light, identifying 11 N network jack, identifying 7 network lights, identifying 7 O operating environment 69 optical drive, identifying 7, 23 original system recovery 66 P passwords Setup Utility (BIOS) 56 Windows 56 pinching touch screen gesture 35 pinching TouchPad gesture 31 ports external monitor 26 HDMI 7, 23, 27 Intel Wireless Display 28 USB 2.0 6, 23 USB 3.0 8, 23 VGA 26 power button...
...14 inserting 51 removing 50 replacing 50 memory module service door, removing 50 microphone, connecting 24 minimized image creating 66 minimized image recovery 66 mouse, external setting preferences 29 mute light, identifying 11 N network jack, identifying 7 network lights, identifying 7 O operating environment 69 optical drive, identifying 7, 23 original system recovery 66 P passwords Setup Utility (BIOS) 56 Windows 56 pinching touch screen gesture 35 pinching TouchPad gesture 31 ports external monitor 26 HDMI 7, 23, 27 Intel Wireless Display 28 USB 2.0 6, 23 USB 3.0 8, 23 VGA 26 power button...
HP Pavilion 14 Notebook PC HP Pavilion TouchSmart 14 Notebook PC - Maintenance and Service Guide
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... Chapter 6 Removal and replacement procedures for Authorized Service Provider parts Remove the battery (see System board on page 54) f. Top cover (see Hard drive on page 46) d. If you . 2. Hard drive (see Top cover on page 42), and then remove the following components: a. Remove the WLAN module (see Memory module on the system board. The battery is off the computer. Remove the Memory module (see WLAN module on page 63) h. Disconnect the power from the...
... Chapter 6 Removal and replacement procedures for Authorized Service Provider parts Remove the battery (see System board on page 54) f. Top cover (see Hard drive on page 46) d. If you . 2. Hard drive (see Top cover on page 42), and then remove the following components: a. Remove the WLAN module (see Memory module on the system board. The battery is off the computer. Remove the Memory module (see WLAN module on page 63) h. Disconnect the power from the...
HP Pavilion 14 Notebook PC HP Pavilion TouchSmart 14 Notebook PC - Maintenance and Service Guide
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... download is more recent than your BIOS, make a note of the path to the location on your computer to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Using HP PC Hardware Diagnostics (UEFI) 95 Do not insert, remove, connect, or disconnect any instructions that are ready to install the update. Follow the on-screen instructions to download your hard drive designation. Follow any device, cable, or cord. 1. The hard drive designation is functioning...
... download is more recent than your BIOS, make a note of the path to the location on your computer to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Using HP PC Hardware Diagnostics (UEFI) 95 Do not insert, remove, connect, or disconnect any instructions that are ready to install the update. Follow the on-screen instructions to download your hard drive designation. Follow any device, cable, or cord. 1. The hard drive designation is functioning...
HP Pavilion 14 Notebook PC HP Pavilion TouchSmart 14 Notebook PC - Maintenance and Service Guide
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... the network administrator before installing any software updates, especially system BIOS updates. To exit Setup Utility, use the arrow keys to select the Main menu. Make a note of the path to the location on the HP website are ready to install the update. BIOS version information (also known as ROM date and System BIOS) can be available on -screen instructions to identify your computer and access the BIOS update you connect your hard drive where the BIOS update is displayed...
... the network administrator before installing any software updates, especially system BIOS updates. To exit Setup Utility, use the arrow keys to select the Main menu. Make a note of the path to the location on the HP website are ready to install the update. BIOS version information (also known as ROM date and System BIOS) can be available on -screen instructions to identify your computer and access the BIOS update you connect your hard drive where the BIOS update is displayed...
HP Pavilion 14 Notebook PC HP Pavilion TouchSmart 14 Notebook PC - Maintenance and Service Guide
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... provide backups of your system from the media provided by deleting all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to the state its original factory state. Restore and recovery 107 the image continue to be available for installation through HP Recovery Manager should be used as a final attempt to correct computer issues. ● HP Recovery media must be used if the computer hard drive...
... provide backups of your system from the media provided by deleting all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to the state its original factory state. Restore and recovery 107 the image continue to be available for installation through HP Recovery Manager should be used as a final attempt to correct computer issues. ● HP Recovery media must be used if the computer hard drive...
HP Pavilion 14 Notebook PC HP Pavilion TouchSmart 14 Notebook PC - Maintenance and Service Guide
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... models 99 updating for Windows computer models 94 Bluetooth label 16 boot order changing HP Recovery Manager for Windows 8 computer models 108 bottom 16 buttons left TouchPad 10 power 12 right TouchPad 10 C caps lock light, identifying 11 chipset, product description 1 components bottom 14 display 9 left side 8 right side 7 top 10 computer major components 17 computer specifications 101 connector, power 8 D default settings, restoring for Ubuntu Linux computer models 98 deleted files restoring for Windows 8 computer models 106 display assembly removal 88 spare part numbers...
... models 99 updating for Windows computer models 94 Bluetooth label 16 boot order changing HP Recovery Manager for Windows 8 computer models 108 bottom 16 buttons left TouchPad 10 power 12 right TouchPad 10 C caps lock light, identifying 11 chipset, product description 1 components bottom 14 display 9 left side 8 right side 7 top 10 computer major components 17 computer specifications 101 connector, power 8 D default settings, restoring for Ubuntu Linux computer models 98 deleted files restoring for Windows 8 computer models 106 display assembly removal 88 spare part numbers...
HP Pavilion 14 Notebook PC HP Pavilion TouchSmart 14 Notebook PC - Maintenance and Service Guide
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... audio 4 chipset 1 display panel 3 Ethernet 4 external media cards 4 graphics 2 hard drive 3 keyboard 5 memory module 3 microphone 4 operating system 5 optical drive 3 pointing device 5 ports 4 power requirements 5 processors 1 product name 1 security 5 serviceability 5 video 4 wireless 4 product name 1 product name and number, computer 15 R recovery discs for Windows 8 computer models 106, 108 for Windows 8 computer models 107 HP Recovery Manager for Windows 8 computer models 107 media for Windows 8 computer models 108 starting for Windows 8 computer models 108 supported discs for Windows...
... audio 4 chipset 1 display panel 3 Ethernet 4 external media cards 4 graphics 2 hard drive 3 keyboard 5 memory module 3 microphone 4 operating system 5 optical drive 3 pointing device 5 ports 4 power requirements 5 processors 1 product name 1 security 5 serviceability 5 video 4 wireless 4 product name 1 product name and number, computer 15 R recovery discs for Windows 8 computer models 106, 108 for Windows 8 computer models 107 HP Recovery Manager for Windows 8 computer models 107 media for Windows 8 computer models 108 starting for Windows 8 computer models 108 supported discs for Windows...