HP Pavillion Sleekbook 14 Maintenance and Service Guide
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..., including model, serial number, product key, and length of warranty, are as many as 2 screws that must be removed, replaced, and/or loosened when servicing Customer Self-Repair parts. There are on page 16 for details. Make special note of your warranty. See Service tag on the service tag at the bottom of each screw size and location during removal and replacement. 5 Removal and replacement procedures for...
..., including model, serial number, product key, and length of warranty, are as many as 2 screws that must be removed, replaced, and/or loosened when servicing Customer Self-Repair parts. There are on page 16 for details. Make special note of your warranty. See Service tag on the service tag at the bottom of each screw size and location during removal and replacement. 5 Removal and replacement procedures for...
HP Pavillion Sleekbook 14 Maintenance and Service Guide
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... module on -screen instructions. WLAN module (see Keyboard on page 49). 52 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts Memory module Description 4-GB (PC3L, 12800, 1600-MHz) 2-GB (PC3L, 12800, 1600-MHz) Spare part number 691740-001 691739-001 Update BIOS before adding memory modules Before adding new memory, make sure you are unsure whether the computer is off the computer. Navigate to installing new memory may result in Hibernation, turn...
... module on -screen instructions. WLAN module (see Keyboard on page 49). 52 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts Memory module Description 4-GB (PC3L, 12800, 1600-MHz) 2-GB (PC3L, 12800, 1600-MHz) Spare part number 691740-001 691739-001 Update BIOS before adding memory modules Before adding new memory, make sure you are unsure whether the computer is off the computer. Navigate to installing new memory may result in Hibernation, turn...
HP Pavillion Sleekbook 14 Maintenance and Service Guide
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..., filename.exe). Make a note of the path to your hard drive. Follow any instructions that are displayed on the screen after it to the BIOS version currently installed on your hard drive designation. From the Start screen, type e, and then select File Explorer. 2. NOTE: After a message on battery power, docked in an optional docking device, or connected to an optional power source. Updating the BIOS 63 Do not download or install a BIOS update while the computer...
..., filename.exe). Make a note of the path to your hard drive. Follow any instructions that are displayed on the screen after it to the BIOS version currently installed on your hard drive designation. From the Start screen, type e, and then select File Explorer. 2. NOTE: After a message on battery power, docked in an optional docking device, or connected to an optional power source. Updating the BIOS 63 Do not download or install a BIOS update while the computer...
HP Pavillion Sleekbook 14 Maintenance and Service Guide
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... Image Recovery installs only drivers and hardware-enabling applications. For more information, see Recovering using Refresh. Using Windows Refresh for quick and easy recovery When your files, select Get started, and follow the on page 72. ● If you can use the Factory Reset option of the screen, and then select General from the HP Recovery partition (select models only) or HP Recovery media. From the Start screen, type h, and then select Help and Support. To start fresh and...
... Image Recovery installs only drivers and hardware-enabling applications. For more information, see Recovering using Refresh. Using Windows Refresh for quick and easy recovery When your files, select Get started, and follow the on page 72. ● If you can use the Factory Reset option of the screen, and then select General from the HP Recovery partition (select models only) or HP Recovery media. From the Start screen, type h, and then select Help and Support. To start fresh and...
HP Pavillion Sleekbook 14 Maintenance and Service Guide
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... HP Recovery Manager, you have an HP Recovery partition or if the hard drive is restarting, and then press f9 for boot options. 4. Press and hold esc while the computer is not working properly. 1. see Creating HP Recovery media on -screen instructions. or - Select the optical drive or USB flash drive you can no longer use HP Recovery media to recover the original system. Removing the HP Recovery partition HP Recovery Manager software allows you created. 2. From the Start screen, type recovery, and then select HP Recovery Manager. 2. See Changing the computer boot order on -screen...
... HP Recovery Manager, you have an HP Recovery partition or if the hard drive is restarting, and then press f9 for boot options. 4. Press and hold esc while the computer is not working properly. 1. see Creating HP Recovery media on -screen instructions. or - Select the optical drive or USB flash drive you can no longer use HP Recovery media to recover the original system. Removing the HP Recovery partition HP Recovery Manager software allows you created. 2. From the Start screen, type recovery, and then select HP Recovery Manager. 2. See Changing the computer boot order on -screen...
HP Pavillion Sleekbook 14 Maintenance and Service Guide
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...I internal display switch locations 6 J jacks audio-out 11 headphone 11 K key components 8 keyboard product description 3 removal 31 spare part number 18, 22 spare part numbers 18, 31 keys Action 8 esc 8 fn 8 Windows logo 8 L left-side components 11 light components 9 lights AC adapter 13 caps lock 9 hard drive 12 power 9, 12 webcam 6 wireless 9 M mass storage device illustrated 20 precautions 25 Memory card reader 13 memory module product description 2 removal 52 spare part numbers 52 microphone location 6 product description model name 1 mute light mute 9 19, 22, 2 O operating system...
...I internal display switch locations 6 J jacks audio-out 11 headphone 11 K key components 8 keyboard product description 3 removal 31 spare part number 18, 22 spare part numbers 18, 31 keys Action 8 esc 8 fn 8 Windows logo 8 L left-side components 11 light components 9 lights AC adapter 13 caps lock 9 hard drive 12 power 9, 12 webcam 6 wireless 9 M mass storage device illustrated 20 precautions 25 Memory card reader 13 memory module product description 2 removal 52 spare part numbers 52 microphone location 6 product description model name 1 mute light mute 9 19, 22, 2 O operating system...
User Guide
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......1 HP Quick Start (select models only) ...1 Best practices ...1 Fun things to do ...1 More HP resources ...2 2 Getting to know your computer ...3 Finding your hardware and software information 3 Locating hardware ...3 Locating software ...3 Right side ...4 Left side ...5 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Buttons and speakers ...10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 15 Using a WLAN ...16 Using an Internet service...
......1 HP Quick Start (select models only) ...1 Best practices ...1 Fun things to do ...1 More HP resources ...2 2 Getting to know your computer ...3 Finding your hardware and software information 3 Locating hardware ...3 Locating software ...3 Right side ...4 Left side ...5 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Buttons and speakers ...10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 15 Using a WLAN ...16 Using an Internet service...
User Guide
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... user-replaceable battery 40 Disposing of a user-replaceable battery 40 Replacing a user-replaceable battery 40 Running on external AC power ...40 Troubleshooting power problems 41 HP CoolSense (select models only 41 Shutting down (turning off) the computer 42 7 Managing and sharing information ...43 Using a USB device ...43 Connecting a USB device 43 Removing a USB device ...44 Inserting and removing a memory card 44 Using optical drives ...45 Sharing data and drives and accessing software 46 8 Maintaining your computer ...48 Improving performance ...48 Handling drives ...48 Using HP...
... user-replaceable battery 40 Disposing of a user-replaceable battery 40 Replacing a user-replaceable battery 40 Running on external AC power ...40 Troubleshooting power problems 41 HP CoolSense (select models only 41 Shutting down (turning off) the computer 42 7 Managing and sharing information ...43 Using a USB device ...43 Connecting a USB device 43 Removing a USB device ...44 Inserting and removing a memory card 44 Using optical drives ...45 Sharing data and drives and accessing software 46 8 Maintaining your computer ...48 Improving performance ...48 Handling drives ...48 Using HP...
User Guide
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...up your software applications and information 55 Using an optional security cable lock 55 10 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 56 Starting Setup Utility (BIOS) ...56 Updating the BIOS ...56 Determining the BIOS version 56 Downloading a BIOS update 57 Using HP PC Hardware Diagnostics (UEFI 57 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 58 11 Backing up, restoring, and recovering ...59 Creating recovery media and backups 59 Creating HP Recovery media 60 Restore and recovery ...61 Using Windows Refresh for quick and easy recovery 62 Remove...
...up your software applications and information 55 Using an optional security cable lock 55 10 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 56 Starting Setup Utility (BIOS) ...56 Updating the BIOS ...56 Determining the BIOS version 56 Downloading a BIOS update 57 Using HP PC Hardware Diagnostics (UEFI 57 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 58 11 Backing up, restoring, and recovering ...59 Creating recovery media and backups 59 Creating HP Recovery media 60 Restore and recovery ...61 Using Windows Refresh for quick and easy recovery 62 Remove...
User Guide
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... as the wireless button) (select models only) ● Operating system controls Using the wireless button The computer has a wireless button, one or more wireless devices, and one or more of websites using these features: ● Wireless button, wireless switch, or wireless key (referred to in Help and Support. The wireless light indicates the overall power state of your home, and public places such as computers, phones, printers, headsets, speakers, and cameras. Using operating system controls The Network and Sharing...
... as the wireless button) (select models only) ● Operating system controls Using the wireless button The computer has a wireless button, one or more wireless devices, and one or more of websites using these features: ● Wireless button, wireless switch, or wireless key (referred to in Help and Support. The wireless light indicates the overall power state of your home, and public places such as computers, phones, printers, headsets, speakers, and cameras. Using operating system controls The Network and Sharing...
User Guide
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A list of options is made, place the mouse pointer over the network status icon in your home (instead of working wirelessly), or if you may be out of range of a wireless router or access point. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as walls and floors. NOTE: The functional range (how far your...
A list of options is made, place the mouse pointer over the network status icon in your home (instead of working wirelessly), or if you may be out of range of a wireless router or access point. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as walls and floors. NOTE: The functional range (how far your...
User Guide
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... the types of USB ports you to read or write to a CD, DVD, or (on page 15. Using a USB device Most computers have on this versatile interface allows you store, manage, share, and access information. USB 3.0 ports, also known as an optical drive or hard drive, or insert a memory card directly from your phone or camera. Connecting a USB device CAUTION: To reduce the risk of USB port. A Universal Serial Bus (USB) flash drive, connected to the USB port on...
... the types of USB ports you to read or write to a CD, DVD, or (on page 15. Using a USB device Most computers have on this versatile interface allows you store, manage, share, and access information. USB 3.0 ports, also known as an optical drive or hard drive, or insert a memory card directly from your phone or camera. Connecting a USB device CAUTION: To reduce the risk of USB port. A Universal Serial Bus (USB) flash drive, connected to the USB port on...
User Guide
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.... NOTE: When a disc like a DVD movie or game is recorded on the display when viewing a BD, they can be changed or erased; From the Windows desktop, open applications and turn off your computer. ● Be sure that you have installed the latest software updates for the drive. ● If the disc you are using is permanent. Follow the on-screen instructions to install the update. ● If...
.... NOTE: When a disc like a DVD movie or game is recorded on the display when viewing a BD, they can be changed or erased; From the Windows desktop, open applications and turn off your computer. ● Be sure that you have installed the latest software updates for the drive. ● If the disc you are using is permanent. Follow the on-screen instructions to install the update. ● If...
User Guide
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... the hard drive become fragmented. From the Start screen, type d, and then type disk in the search box. Updates can defragment your programs and drivers on your computer to complete. Connect the computer to normal operation. Technology is always changing, and updating programs and drivers allows your drive is not necessary to USB ports are protected by deleting unnecessary files. 2. For more efficiently. Using Disk Cleanup Disk Cleanup searches the hard drive...
... the hard drive become fragmented. From the Start screen, type d, and then type disk in the search box. Updates can defragment your programs and drivers on your computer to complete. Connect the computer to normal operation. Technology is always changing, and updating programs and drivers allows your drive is not necessary to USB ports are protected by deleting unnecessary files. 2. For more efficiently. Using Disk Cleanup Disk Cleanup searches the hard drive...
User Guide
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... monitored and compared with a set of both hardware and software. To download the latest versions, go to and from Microsoft as soon as you use the antivirus program of your computer. Using antivirus software Computer viruses can be a combination of user-defined security criteria. Installing software updates HP, Microsoft Windows, and third-party software installed on your computer and information To change the settings, from the Start screen, type support, select the HP Support...
... monitored and compared with a set of both hardware and software. To download the latest versions, go to and from Microsoft as soon as you use the antivirus program of your computer. Using antivirus software Computer viruses can be a combination of user-defined security criteria. Installing software updates HP, Microsoft Windows, and third-party software installed on your computer and information To change the settings, from the Start screen, type support, select the HP Support...
User Guide
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... network administrator before installing any device, cable, or cord. 1. If no instructions are ready to install the update. Double-click the file that contains the update. 4. NOTE: After a message on your hard drive where the BIOS update is typically Local Disk (C:). 3. Do not shut down the computer or initiate Sleep. From the Start screen, type support, select the HP Support Assistant app. 2. b. The hard drive designation is downloaded. The BIOS installation begins. 5. During the download and installation...
... network administrator before installing any device, cable, or cord. 1. If no instructions are ready to install the update. Double-click the file that contains the update. 4. NOTE: After a message on your hard drive where the BIOS update is typically Local Disk (C:). 3. Do not shut down the computer or initiate Sleep. From the Start screen, type support, select the HP Support Assistant app. 2. b. The hard drive designation is downloaded. The BIOS installation begins. 5. During the download and installation...
User Guide
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... Reinstall option of HP Recovery media to restore the factory image to reset your computer or were purchased from the backups you can choose to reinstall the individual application or driver. For more information, see Recovering using HP Recovery Manager on your computer using File History, see Creating HP Recovery media on page 64. From the Start screen, type h, and then select Help and Support. ● If you want a quick and easy way to remove...
... Reinstall option of HP Recovery media to restore the factory image to reset your computer or were purchased from the backups you can choose to reinstall the individual application or driver. For more information, see Recovering using HP Recovery Manager on your computer using File History, see Creating HP Recovery media on page 64. From the Start screen, type h, and then select Help and Support. ● If you want a quick and easy way to remove...
User Guide
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... longer use HP Recovery media to free up hard drive space. Insert the HP Recovery USB flash drive you can change the computer boot order, which is not working properly. 1. Changing the computer boot order If computer does not restart in HP Recovery Manager, change the boot order: 1. You can change the selection for boot options. 3. To change the computer boot order. Restart the computer, quickly press esc, and then press f9 for an optical drive or a USB flash drive. Follow the on -screen instructions. Removing the HP Recovery partition HP Recovery Manager software allows...
... longer use HP Recovery media to free up hard drive space. Insert the HP Recovery USB flash drive you can change the computer boot order, which is not working properly. 1. Changing the computer boot order If computer does not restart in HP Recovery Manager, change the boot order: 1. You can change the selection for boot options. 3. To change the computer boot order. Restart the computer, quickly press esc, and then press f9 for an optical drive or a USB flash drive. Follow the on -screen instructions. Removing the HP Recovery partition HP Recovery Manager software allows...
User Guide
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... things to do 1 H hard drive HP 3D DriveGuard 48 hard drive light 6 HDMI configuring audio 24 HDMI port, connecting 23 HDMI port, identifying 4, 21 headphones, connecting 22 Hibernation exiting 37 initiated during critical battery level 39 initiating 37 high-definition devices, connecting 23 hot keys description 35 reveal system information 35 using 35 HP 3D DriveGuard 48 HP and third-party software updates, installing 54 HP Recovery Manager 63 correcting boot problems 64 starting 64 HP Recovery media creating 60 recovery 64 HP Recovery partition 64 recovery 63 removing 64 hubs 43...
... things to do 1 H hard drive HP 3D DriveGuard 48 hard drive light 6 HDMI configuring audio 24 HDMI port, connecting 23 HDMI port, identifying 4, 21 headphones, connecting 22 Hibernation exiting 37 initiated during critical battery level 39 initiating 37 high-definition devices, connecting 23 hot keys description 35 reveal system information 35 using 35 HP 3D DriveGuard 48 HP and third-party software updates, installing 54 HP Recovery Manager 63 correcting boot problems 64 starting 64 HP Recovery media creating 60 recovery 64 HP Recovery partition 64 recovery 63 removing 64 hubs 43...
User Guide
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... lights AC adapter 4 caps lock 9 hard drive 6 mute 9 power 6, 9 wireless 9 low battery level 39 M maintenance Disk Cleanup 49 Disk Defragmenter 49 memory card inserting 44 memory card reader, identifying 4, 20 microphone, connecting 22 minimized image creating 63 minimized image recovery 63 mouse, external setting preferences 25 mute light, identifying 9 N network jack, identifying 4 O operating environment 66 original system recovery 63 P passwords Setup Utility (BIOS) 53 Windows 53 pinching touch screen gesture 31 pinching TouchPad gesture 27 ports HDMI 4, 21, 23 USB 3.0 4, 21 power battery...
... lights AC adapter 4 caps lock 9 hard drive 6 mute 9 power 6, 9 wireless 9 low battery level 39 M maintenance Disk Cleanup 49 Disk Defragmenter 49 memory card inserting 44 memory card reader, identifying 4, 20 microphone, connecting 22 minimized image creating 63 minimized image recovery 63 mouse, external setting preferences 25 mute light, identifying 9 N network jack, identifying 4 O operating environment 66 original system recovery 63 P passwords Setup Utility (BIOS) 53 Windows 53 pinching touch screen gesture 31 pinching TouchPad gesture 27 ports HDMI 4, 21, 23 USB 3.0 4, 21 power battery...