HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... Storage Manager driver for notebook PC models that could affect hard disk drive performance and reliability. The latest device driver versions address multiple known issues that are released to the Intel Matrix Storage Manager driver are configured with SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. To download...
... Storage Manager driver for notebook PC models that could affect hard disk drive performance and reliability. The latest device driver versions address multiple known issues that are released to the Intel Matrix Storage Manager driver are configured with SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. To download...
HP Pavilion TouchSmart 14 Ultrabook HP Pavilion TouchSmart 14 Sleekbook HP Pavilion 14 Ultrabook HP Pavilion 14 Sleekbook Mainte
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... many as 67 screws that is the alphanumeric identifier needed . Item (1) (2) (3) (4) (5) Description Product name Serial number Product part number Warranty period Model description (select models only) Function The name affixed to each screw and screw lock size and location during removal and replacement. NOTE: Your label may be removed, replaced, or loosened when servicing the computer. Make special note of the warranty period for the computer...
... many as 67 screws that is the alphanumeric identifier needed . Item (1) (2) (3) (4) (5) Description Product name Serial number Product part number Warranty period Model description (select models only) Function The name affixed to each screw and screw lock size and location during removal and replacement. NOTE: Your label may be removed, replaced, or loosened when servicing the computer. Make special note of the warranty period for the computer...
HP Pavilion TouchSmart 14 Ultrabook HP Pavilion TouchSmart 14 Sleekbook HP Pavilion 14 Ultrabook HP Pavilion 14 Sleekbook Mainte
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... part number 670034-005 641369-005 652972-005 IMPORTANT: Make special note of each side of the memory module slot to release the memory module. (The memory module tilts up.) 66 Chapter 5 Removal and replacement procedures Remove the battery (see Keyboard on page 42). 5. Remove the keyboard (see Battery on page 46). 6. Remove the hard drive (see WLAN module on page 54). 8. Remove the WLAN (see Hard drive on page 58). 10. Remove the system board (see USB board/audio jack...
... part number 670034-005 641369-005 652972-005 IMPORTANT: Make special note of each side of the memory module slot to release the memory module. (The memory module tilts up.) 66 Chapter 5 Removal and replacement procedures Remove the battery (see Keyboard on page 42). 5. Remove the keyboard (see Battery on page 46). 6. Remove the hard drive (see WLAN module on page 54). 8. Remove the WLAN (see Hard drive on page 58). 10. Remove the system board (see USB board/audio jack...
HP Pavilion TouchSmart 14 Ultrabook HP Pavilion TouchSmart 14 Sleekbook HP Pavilion 14 Ultrabook HP Pavilion 14 Sleekbook Mainte
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... installation, you are displayed on battery power, docked in an optional docking device, or connected to a network, consult the network administrator before installing any device, cable, or cord. 1. From the Start screen, type e, and then select File Explorer. 2. During the download and installation, follow these steps: a. From the Start screen, select the HP Support Assistant app. 2. If the update is complete. The BIOS installation begins. 5. b. Using the hard drive path you connect your hard drive that are ready to download your hard drive...
... installation, you are displayed on battery power, docked in an optional docking device, or connected to a network, consult the network administrator before installing any device, cable, or cord. 1. From the Start screen, type e, and then select File Explorer. 2. During the download and installation, follow these steps: a. From the Start screen, select the HP Support Assistant app. 2. If the update is complete. The BIOS installation begins. 5. b. Using the hard drive path you connect your hard drive that are ready to download your hard drive...
HP Pavilion TouchSmart 14 Ultrabook HP Pavilion TouchSmart 14 Sleekbook HP Pavilion 14 Ultrabook HP Pavilion 14 Sleekbook Mainte
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... using the AC adapter. Follow the on battery power, or connected to an optional power source. Using Setup Utility (BIOS) and System Diagnostics BIOS version information (also known as ROM date and System BIOS) can be available on your computer. Do not download or install a BIOS update while the computer is running on -screen instructions to identify your computer to a network, consult the network administrator before installing any device, cable, or cord. 1. You may be displayed...
... using the AC adapter. Follow the on battery power, or connected to an optional power source. Using Setup Utility (BIOS) and System Diagnostics BIOS version information (also known as ROM date and System BIOS) can be available on your computer. Do not download or install a BIOS update while the computer is running on -screen instructions to identify your computer to a network, consult the network administrator before installing any device, cable, or cord. 1. You may be displayed...
HP Pavilion TouchSmart 14 Ultrabook HP Pavilion TouchSmart 14 Sleekbook HP Pavilion 14 Ultrabook HP Pavilion 14 Sleekbook Mainte
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... information, see Remove everything and reinstall Windows on page 98. ● If you want to reset your system. This option does not require backing up , restoring, and recovering Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information, see Windows Help and Support. For more information, see Recovering using HP Recovery Manager on page 99. 96 Chapter 9 Windows 8 - From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications...
... information, see Remove everything and reinstall Windows on page 98. ● If you want to reset your system. This option does not require backing up , restoring, and recovering Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information, see Windows Help and Support. For more information, see Recovering using HP Recovery Manager on page 99. 96 Chapter 9 Windows 8 - From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications...
HP Pavilion TouchSmart 14 Ultrabook HP Pavilion TouchSmart 14 Sleekbook HP Pavilion 14 Ultrabook HP Pavilion 14 Sleekbook Mainte
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... hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to its original factory state by using the HP Recovery partition. The HP Recovery partition allows Minimized Image Recovery. support, go to http://www.hp.com/go to perform a minimized image recovery without the need to know ● HP Recovery Manager recovers only software that were installed at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all information from the hard drive...
... hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to its original factory state by using the HP Recovery partition. The HP Recovery partition allows Minimized Image Recovery. support, go to http://www.hp.com/go to perform a minimized image recovery without the need to know ● HP Recovery Manager recovers only software that were installed at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all information from the hard drive...
HP Pavilion TouchSmart 14 Ultrabook HP Pavilion TouchSmart 14 Sleekbook HP Pavilion 14 Ultrabook HP Pavilion 14 Sleekbook Mainte
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...partition to boot from. 5. So before you created. 2. Restore and recovery 99 To start HP Recovery Manager from the boot options menu. 3. If possible, back up hard drive space. Insert the HP Recovery USB flash drive you press the power button. 2. Select HP Recovery Manager, and follow the on -screen instructions. or - Follow the on -screen instructions. Follow the on page 95. see Creating HP Recovery media on -screen instructions. Press and hold esc while the computer is the order of devices listed in HP Recovery Manager, change the boot order: 1. Using HP Recovery media...
...partition to boot from. 5. So before you created. 2. Restore and recovery 99 To start HP Recovery Manager from the boot options menu. 3. If possible, back up hard drive space. Insert the HP Recovery USB flash drive you press the power button. 2. Select HP Recovery Manager, and follow the on -screen instructions. or - Follow the on -screen instructions. Follow the on page 95. see Creating HP Recovery media on -screen instructions. Press and hold esc while the computer is the order of devices listed in HP Recovery Manager, change the boot order: 1. Using HP Recovery media...
HP Pavilion TouchSmart 14 Ultrabook HP Pavilion TouchSmart 14 Sleekbook HP Pavilion 14 Ultrabook HP Pavilion 14 Sleekbook Mainte
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... part numbers 28, 31, 32, 54 specifications 93 hard drive cable removal 65 Hard Drive Hardware Kit spare part number 28, 33, 54 hard drive light, identifying 14 HDMI port, identifying 14 heat sink removal 73 spare part numbers 27, 33, 73 hinge spare part number 29, 33, 80 HP Recovery Manager correcting boot problems for Windows 8 computer models 99 I integrated webcam light, identifying 17 internal media card, product description 7, 12 internal microphone, identifying 17 J jack audio-in (microphone) 16 audio-out (headphone) 16 network 14 RJ-45 (network) 14 RJ-45 (network) lights 14 K keyboard...
... part numbers 28, 31, 32, 54 specifications 93 hard drive cable removal 65 Hard Drive Hardware Kit spare part number 28, 33, 54 hard drive light, identifying 14 HDMI port, identifying 14 heat sink removal 73 spare part numbers 27, 33, 73 hinge spare part number 29, 33, 80 HP Recovery Manager correcting boot problems for Windows 8 computer models 99 I integrated webcam light, identifying 17 internal media card, product description 7, 12 internal microphone, identifying 17 J jack audio-in (microphone) 16 audio-out (headphone) 16 network 14 RJ-45 (network) 14 RJ-45 (network) lights 14 K keyboard...
HP Pavilion TouchSmart 14 Ultrabook HP Pavilion TouchSmart 14 Sleekbook HP Pavilion 14 Ultrabook HP Pavilion 14 Sleekbook Mainte
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... card 7, 12 keyboard 7, 12 memory module 3, 10 microphone 5, 11 operating system 8, 13 pointing device 7, 12 ports 7, 12 power requirements processors 1, 9 product name 1, 9 security 8, 13 serviceability 8, 13 video 5, 11 wireless 6, 12 product name 1, 9 8, 13 R recovery discs for Windows 8 computer models 95, 99 for Windows 8 computer models 96, 97, 98 HP Recovery Manager for Windows 8 computer models 98 media for Windows 8 computer models 99 starting for Windows 8 computer models 99 supported discs for Windows 8 computer models 95 USB flash drive for Windows 8 computer models 99 using HP...
... card 7, 12 keyboard 7, 12 memory module 3, 10 microphone 5, 11 operating system 8, 13 pointing device 7, 12 ports 7, 12 power requirements processors 1, 9 product name 1, 9 security 8, 13 serviceability 8, 13 video 5, 11 wireless 6, 12 product name 1, 9 8, 13 R recovery discs for Windows 8 computer models 95, 99 for Windows 8 computer models 96, 97, 98 HP Recovery Manager for Windows 8 computer models 98 media for Windows 8 computer models 99 starting for Windows 8 computer models 99 supported discs for Windows 8 computer models 95 USB flash drive for Windows 8 computer models 99 using HP...
User Guide - Windows 8
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... and software information 3 Locating hardware ...3 Locating software ...3 Right side ...3 Left side ...5 Display ...6 Top ...7 TouchPad ...7 Lights ...8 Buttons and speakers ...9 Keys ...10 Bottom ...11 Labels ...11 3 Connecting to a network ...13 Connecting to a wireless network ...13 Using the wireless controls 13 Using the wireless button 13 Using operating system controls 13 Using a WLAN ...14 Using an Internet service provider 14 Setting up a WLAN 15 Configuring a wireless router 15 Protecting your WLAN 15 Connecting to a WLAN 16 Using Bluetooth wireless devices (select models...
... and software information 3 Locating hardware ...3 Locating software ...3 Right side ...3 Left side ...5 Display ...6 Top ...7 TouchPad ...7 Lights ...8 Buttons and speakers ...9 Keys ...10 Bottom ...11 Labels ...11 3 Connecting to a network ...13 Connecting to a wireless network ...13 Using the wireless controls 13 Using the wireless button 13 Using operating system controls 13 Using a WLAN ...14 Using an Internet service provider 14 Setting up a WLAN 15 Configuring a wireless router 15 Protecting your WLAN 15 Connecting to a WLAN 16 Using Bluetooth wireless devices (select models...
User Guide - Windows 8
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... a user-replaceable battery 39 Disposing of a user-replaceable battery 40 Replacing a user-replaceable battery 40 Running on external AC power ...40 Troubleshooting power problems 41 HP CoolSense ...41 Refreshing your software content with Intel Smart Connect Technology (select models only 42 Shutting down (turning off) the computer 42 7 Managing and sharing information ...43 Using a USB device ...43 Connecting a USB device 44 Removing a USB device ...44 Connecting a powered USB device 44 Inserting and removing a digital storage card 45 Sharing data and drives and accessing software...
... a user-replaceable battery 39 Disposing of a user-replaceable battery 40 Replacing a user-replaceable battery 40 Running on external AC power ...40 Troubleshooting power problems 41 HP CoolSense ...41 Refreshing your software content with Intel Smart Connect Technology (select models only 42 Shutting down (turning off) the computer 42 7 Managing and sharing information ...43 Using a USB device ...43 Connecting a USB device 44 Removing a USB device ...44 Connecting a powered USB device 44 Inserting and removing a digital storage card 45 Sharing data and drives and accessing software...
User Guide - Windows 8
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... a BIOS update 57 Using System Diagnostics ...58 11 Backing up, restoring, and recovering ...59 Creating recovery media and backups 59 Creating HP Recovery media 60 Restore and recovery ...61 Using Windows Refresh for quick and easy recovery 62 Remove everything and reinstall Windows 62 Recovering using HP Recovery Manager 63 What you need to know 63 Using the HP Recovery partition to recover a minimized image (select models only) ...63 Using HP Recovery media to recover 64 Changing the computer boot order 64 Removing the HP Recovery partition 64 12 Specifications ...65 Input power...
... a BIOS update 57 Using System Diagnostics ...58 11 Backing up, restoring, and recovering ...59 Creating recovery media and backups 59 Creating HP Recovery media 60 Restore and recovery ...61 Using Windows Refresh for quick and easy recovery 62 Remove everything and reinstall Windows 62 Recovering using HP Recovery Manager 63 What you need to know 63 Using the HP Recovery partition to recover a minimized image (select models only) ...63 Using HP Recovery media to recover 64 Changing the computer boot order 64 Removing the HP Recovery partition 64 12 Specifications ...65 Input power...
User Guide - Windows 8
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..., install a network cable to connect your home, you must establish an account with an Internet service provider (ISP). The ISP will give you can separate critical network functions. ● A home or small office WLAN typically uses a wireless router, which is composed of hardware or software. To use the WLAN device in your computer, you must connect to the modem, and test the Internet service. To use operating system controls: 1. To...
..., install a network cable to connect your home, you must establish an account with an Internet service provider (ISP). The ISP will give you can separate critical network functions. ● A home or small office WLAN typically uses a wireless router, which is composed of hardware or software. To use the WLAN device in your computer, you must connect to the modem, and test the Internet service. To use operating system controls: 1. To...
User Guide - Windows 8
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... display to download the latest versions of your drives. 3. Use a pre-moistened germicidal wipe to AC power. 2. To run Disk Cleanup: 1. From the Start screen, type disk, select Settings, and then select Defragment and optimize your equipment. For additional information, access the Disk Defragmenter software Help. To run Disk Defragmenter: 1. Without the latest driver, you can scratch the computer. Cleaning the display, sides, and cover Gently wipe the display using...
... display to download the latest versions of your drives. 3. Use a pre-moistened germicidal wipe to AC power. 2. To run Disk Cleanup: 1. From the Start screen, type disk, select Settings, and then select Defragment and optimize your equipment. For additional information, access the Disk Defragmenter software Help. To run Disk Defragmenter: 1. Without the latest driver, you can scratch the computer. Cleaning the display, sides, and cover Gently wipe the display using...
User Guide - Windows 8
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... software must enter the administrator password to access Setup Utility (BIOS) contents. NOTE: A power-on password is not displayed as a trial offer. To set , entered, changed , or deleted. Using Internet security software When you use your computer to access email, a network, or the Internet, you cannot access Setup Utility (BIOS). Setting Setup Utility (BIOS) passwords Password Administrator password Power-on or restart the computer, quickly press esc, and then press f10. 2. Setting Windows passwords Password User password Administrator password Function Protects access...
... software must enter the administrator password to access Setup Utility (BIOS) contents. NOTE: A power-on password is not displayed as a trial offer. To set , entered, changed , or deleted. Using Internet security software When you use your computer to access email, a network, or the Internet, you cannot access Setup Utility (BIOS). Setting Setup Utility (BIOS) passwords Password Administrator password Power-on or restart the computer, quickly press esc, and then press f10. 2. Setting Windows passwords Password User password Administrator password Function Protects access...
User Guide - Windows 8
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... been downloaded to reliable external power using the AC adapter. If the update is more recent than your BIOS, follow these steps: a. Do not shut down the computer or initiate Sleep. Follow any device, cable, or cord. 1. Select your hard drive. Complete the installation by unplugging the power cord from your hard drive designation. Do not insert, remove, connect, or disconnect any instructions that contains the update. 4. b. From the Start screen, type support, and...
... been downloaded to reliable external power using the AC adapter. If the update is more recent than your BIOS, follow these steps: a. Do not shut down the computer or initiate Sleep. Follow any device, cable, or cord. 1. Select your hard drive. Complete the installation by unplugging the power cord from your hard drive designation. Do not insert, remove, connect, or disconnect any instructions that contains the update. 4. b. From the Start screen, type support, and...
User Guide - Windows 8
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... need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP Recovery Manager to the replacement drive. For more information, see Recovering using HP Recovery Manager on your computer using Windows System Restore, see Windows Help and Support. For more information, see Recovering using HP Recovery Manager on page 63. ● If you can use the Factory Reset option of Windows Refresh or a reinstallation. Windows creates system restore points automatically during a Windows update and other system maintenance events...
... need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP Recovery Manager to the replacement drive. For more information, see Recovering using HP Recovery Manager on your computer using Windows System Restore, see Windows Help and Support. For more information, see Recovering using HP Recovery Manager on page 63. ● If you can use the Factory Reset option of Windows Refresh or a reinstallation. Windows creates system restore points automatically during a Windows update and other system maintenance events...
User Guide - Windows 8
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... creating 63 minimized image recovery 63 model description label 11 mouse using 32 mouse, external setting preferences 23 music 19 mute light, identifying 8 N network cable LAN requirements 17 network jack, identifying 4 O operating environment 65 optional external devices, using 44 original system recovery 63 P passwords Setup Utility (BIOS) 52 Windows 52 pinch touch screen gesture 29 pinching TouchPad gesture 25 ports HDMI 4, 18, 21 Intel Wireless Display 22 USB 2.0 5, 19 USB 3.0 4, 19 power battery 37 conserving 39 power button, identifying 9 power connector, identifying 4 power lights...
... creating 63 minimized image recovery 63 model description label 11 mouse using 32 mouse, external setting preferences 23 music 19 mute light, identifying 8 N network cable LAN requirements 17 network jack, identifying 4 O operating environment 65 optional external devices, using 44 original system recovery 63 P passwords Setup Utility (BIOS) 52 Windows 52 pinch touch screen gesture 29 pinching TouchPad gesture 25 ports HDMI 4, 18, 21 Intel Wireless Display 22 USB 2.0 5, 19 USB 3.0 4, 19 power battery 37 conserving 39 power button, identifying 9 power connector, identifying 4 power lights...
User Guide - Windows 8
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... using touch screen gestures 28 right-edge swipe 30 RJ-45 (network) jack, identifying 4 S scrolling TouchPad gesture 25 security cable lock, installing 54 security cable slot, identifying 5 security, wireless 15 serial number 11 service label, computer 11 service labels locating 11 setting password protection on wakeup 36 setup of WLAN 15 Setup Utility (BIOS) passwords 52 shipping the computer 49 Shortcut keys Windows 8 shortcut keys 33 shutdown 42 Sleep exiting 36 initiating 35, 36 slots Digital Media 4 security cable 5 software CyberLink PowerDVD 22 Disk...
... using touch screen gestures 28 right-edge swipe 30 RJ-45 (network) jack, identifying 4 S scrolling TouchPad gesture 25 security cable lock, installing 54 security cable slot, identifying 5 security, wireless 15 serial number 11 service label, computer 11 service labels locating 11 setting password protection on wakeup 36 setup of WLAN 15 Setup Utility (BIOS) passwords 52 shipping the computer 49 Shortcut keys Windows 8 shortcut keys 33 shutdown 42 Sleep exiting 36 initiating 35, 36 slots Digital Media 4 security cable 5 software CyberLink PowerDVD 22 Disk...