Installation Instructions
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... S Mode. SOFTWARE TERMS By installing, copying, downloading, or otherwise using this equipment's RMN. For any further information or to block airflow. LIMITED WARRANTY In some antivirus, PDF writers, driver utilities, and accessibility apps), and performance may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to hp.doc.feedback@hp.com. Include your product name, and your seller. You will have the option...
... S Mode. SOFTWARE TERMS By installing, copying, downloading, or otherwise using this equipment's RMN. For any further information or to block airflow. LIMITED WARRANTY In some antivirus, PDF writers, driver utilities, and accessibility apps), and performance may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to hp.doc.feedback@hp.com. Include your product name, and your seller. You will have the option...
Maintenance and Service Guide
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...Bottom cover ...34 Battery ...35 Touchpad ...37 WLAN module ...40 Solid-state drive ...41 Speakers ...43 USB/audio board...44 Fingerprint reader...45 Fan ...46 Heat sink ...47 System board...49 Display assembly...52 Top cover with keyboard...60 6 Using Setup Utility (BIOS) ...61 Starting Setup Utility (BIOS) ...61 Updating Setup Utility (BIOS) ...61 Determining the BIOS version ...61 Preparing for a BIOS update ...62 Downloading a BIOS update ...62 Installing a BIOS update ...62 7 Backing up, restoring, and recovering ...64 Backing up information and creating recovery media ...64 Using Windows...
...Bottom cover ...34 Battery ...35 Touchpad ...37 WLAN module ...40 Solid-state drive ...41 Speakers ...43 USB/audio board...44 Fingerprint reader...45 Fan ...46 Heat sink ...47 System board...49 Display assembly...52 Top cover with keyboard...60 6 Using Setup Utility (BIOS) ...61 Starting Setup Utility (BIOS) ...61 Updating Setup Utility (BIOS) ...61 Determining the BIOS version ...61 Preparing for a BIOS update ...62 Downloading a BIOS update ...62 Installing a BIOS update ...62 7 Backing up, restoring, and recovering ...64 Backing up information and creating recovery media ...64 Using Windows...
Maintenance and Service Guide
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... the download is connected to a network, consult the network administrator before downloading and installing a BIOS update. The hard drive designation is connected to reliable external power using the AC adapter. or - Select Updates. You will need this path when you can check for a BIOS update on the screen after it to an optional power source. Follow any software updates, especially system BIOS updates. Select the Search icon in the taskbar, type file in the taskbar. 2. Downloading a BIOS update After you review...
... the download is connected to a network, consult the network administrator before downloading and installing a BIOS update. The hard drive designation is connected to reliable external power using the AC adapter. or - Select Updates. You will need this path when you can check for a BIOS update on the screen after it to an optional power source. Follow any software updates, especially system BIOS updates. Select the Search icon in the taskbar, type file in the taskbar. 2. Downloading a BIOS update After you review...
Maintenance and Service Guide
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... the operating system ● Platform-specific device drivers ● Software applications, in the case of devices listed in BIOS for boot options. ● For tablets without installed recovery software. Insert the HP Recovery media. 2. HP Sure Recover can change the boot order: 1. Select the optical drive or USB flash drive from which you can fully restore the HP OS image without keyboards, turn on or restart the tablet, quickly press and hold the volume down button, and then select f9. 3. Turn on -screen instructions. Using HP Sure Recover...
... the operating system ● Platform-specific device drivers ● Software applications, in the case of devices listed in BIOS for boot options. ● For tablets without installed recovery software. Insert the HP Recovery media. 2. HP Sure Recover can change the boot order: 1. Select the optical drive or USB flash drive from which you can fully restore the HP OS image without keyboards, turn on or restart the tablet, quickly press and hold the volume down button, and then select f9. 3. Turn on -screen instructions. Using HP Sure Recover...
Maintenance and Service Guide
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... part numbers 22 action key, identifying 12 audio-out (headphone)/audio-in (microphone) combo jack, identifying 6 audio, product description 2 B backup, creating 64 backups 64 battery illustrated 19 spare part number 19 BIOS determining version 61 downloading an update 62 starting the Setup Utility 61 updating 61 Bluetooth label 14 boot order, changing 66 bottom components 14 bottom cover illustrated 20 removal 34 spare part number 20, 34 buttons left touchpad 9 power 11, 12 right touchpad 9 C camera identifying 8 illustrated 21 spare part number 21 camera light, identifying 8 caps lock light...
... part numbers 22 action key, identifying 12 audio-out (headphone)/audio-in (microphone) combo jack, identifying 6 audio, product description 2 B backup, creating 64 backups 64 battery illustrated 19 spare part number 19 BIOS determining version 61 downloading an update 62 starting the Setup Utility 61 updating 61 Bluetooth label 14 boot order, changing 66 bottom components 14 bottom cover illustrated 20 removal 34 spare part number 20, 34 buttons left touchpad 9 power 11, 12 right touchpad 9 C camera identifying 8 illustrated 21 spare part number 21 camera light, identifying 8 caps lock light...
Maintenance and Service Guide
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...description audio 2 display panel 1 graphics 1 hard drive 1 keyboard 2 media card reader 2 memory module 1 microphone 2 operating system 3 pointing device 2 ports 2 power requirements 3 primary storage 1 processors 1 product name 1 security 3 serviceability 4 solid-state drive 1 video 2 wireless 2 product name 1 product name and number, computer 14 R recovery 64 discs 65 media 65 USB flash drive 65 recovery media 64 creating using HP Cloud Recovery Download Tool 64 creating using Windows tools 64 regulatory information regulatory label 14 wireless certification labels 14 Remote HP PC Hardware...
...description audio 2 display panel 1 graphics 1 hard drive 1 keyboard 2 media card reader 2 memory module 1 microphone 2 operating system 3 pointing device 2 ports 2 power requirements 3 primary storage 1 processors 1 product name 1 security 3 serviceability 4 solid-state drive 1 video 2 wireless 2 product name 1 product name and number, computer 14 R recovery 64 discs 65 media 65 USB flash drive 65 recovery media 64 creating using HP Cloud Recovery Download Tool 64 creating using Windows tools 64 regulatory information regulatory label 14 wireless certification labels 14 Remote HP PC Hardware...
User Guide
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... ...3 Locating software ...3 Right side ...3 Left side ...4 Display...5 Low blue light mode (select products only) ...5 Wake-on-voice (select products only)...6 Keyboard area...7 Touchpad settings and components ...7 Touchpad settings...7 Adjusting touchpad settings...7 Turning on the touchpad...7 Touchpad components ...7 Lights...8 Button and fingerprint reader ...9 Special keys...11 Action keys ...12 HP Hubs Launcher (select products only)...14 Front ...14 Rear ...14 Bottom ...15 Labels ...16 3 Connecting to a network ...18 Connecting to a wireless network ...18 Using the wireless controls...
... ...3 Locating software ...3 Right side ...3 Left side ...4 Display...5 Low blue light mode (select products only) ...5 Wake-on-voice (select products only)...6 Keyboard area...7 Touchpad settings and components ...7 Touchpad settings...7 Adjusting touchpad settings...7 Turning on the touchpad...7 Touchpad components ...7 Lights...8 Button and fingerprint reader ...9 Special keys...11 Action keys ...12 HP Hubs Launcher (select products only)...14 Front ...14 Rear ...14 Bottom ...15 Labels ...16 3 Connecting to a network ...18 Connecting to a wireless network ...18 Using the wireless controls...
User Guide
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... unauthorized access. Any data that enables businesses to https://www.hpdaas.com/. Select the Start button, select Settings, and then select Windows Update. 2. Securing your wireless network When you receive an alert. Follow the on -screen instructions. Installing software updates 47 You can install these updates automatically. To view or change the settings: 1. Using HP TechPulse (select products only) HP TechPulse is installed on. ● Network-based firewalls-Installed between your DSL or cable modem...
... unauthorized access. Any data that enables businesses to https://www.hpdaas.com/. Select the Start button, select Settings, and then select Windows Update. 2. Securing your wireless network When you receive an alert. Follow the on -screen instructions. Installing software updates 47 You can install these updates automatically. To view or change the settings: 1. Using HP TechPulse (select products only) HP TechPulse is installed on. ● Network-based firewalls-Installed between your DSL or cable modem...
User Guide
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... Explorer. 50 Chapter 9 Using Setup Utility (BIOS) NOTE: If your hard drive where the BIOS update is connected to follow these instructions: ● Do not disconnect power from the computer by unplugging the power cord from the AC outlet. ● Do not shut down the computer or initiate Sleep. ● Do not insert, remove, connect, or disconnect any device, cable, or cord. You will need this path when...
... Explorer. 50 Chapter 9 Using Setup Utility (BIOS) NOTE: If your hard drive where the BIOS update is connected to follow these instructions: ● Do not disconnect power from the computer by unplugging the power cord from the AC outlet. ● Do not shut down the computer or initiate Sleep. ● Do not insert, remove, connect, or disconnect any device, cable, or cord. You will need this path when...
User Guide
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... HP Sure Recover, go to http://www.hp.com/support. Turn on -screen instructions to find your product and locate your HP Recovery media. HP Sure Recover can be a lengthy process. Changing the computer boot order If your initial purchase can fully restore the HP OS image without keyboards, turn on the location of the operating system ● Platform-specific device drivers ● Software applications, in BIOS for boot options. ● For tablets without installed recovery software. Using HP Sure Recover, an administrator or user can restore...
... HP Sure Recover, go to http://www.hp.com/support. Turn on -screen instructions to find your product and locate your HP Recovery media. HP Sure Recover can be a lengthy process. Changing the computer boot order If your initial purchase can fully restore the HP OS image without keyboards, turn on the location of the operating system ● Platform-specific device drivers ● Software applications, in BIOS for boot options. ● For tablets without installed recovery software. Using HP Sure Recover, an administrator or user can restore...
User Guide
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... sound settings 23 speakers 22 audio-out (headphone)/audio-in (microphone) combo jack, identifying 5 B backing up software and information 47 backup, creating 58 backups 58 battery conserving power 35 discharging 35 factory-sealed 36 finding information 35 low battery levels 35 resolving low battery level 36 battery charge 34 battery information, finding 35 battery power 34 best practices 1 BIOS determining version 49 downloading an update 50 starting the Setup Utility 49 updating 49 Bluetooth device 18, 20 Bluetooth label 16 boot order, changing...
... sound settings 23 speakers 22 audio-out (headphone)/audio-in (microphone) combo jack, identifying 5 B backing up software and information 47 backup, creating 58 backups 58 battery conserving power 35 discharging 35 factory-sealed 36 finding information 35 low battery levels 35 resolving low battery level 36 battery charge 34 battery information, finding 35 battery power 34 best practices 1 BIOS determining version 49 downloading an update 50 starting the Setup Utility 49 updating 49 Bluetooth device 18, 20 Bluetooth label 16 boot order, changing...
User Guide
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... ID code 54 starting 55 using 54 HP PC Hardware Diagnostics Windows accessing 52, 53 downloading 53 failure ID code 52 installing 54 using 52 HP Recovery media recovery 59 HP resources 1 HP Sure Recover 60 HP TechPulse 47 I IMEI number 19 increase screen brightness action key 13 initiating Sleep and Hibernation 32 input power 62 installing optional security cable 48 internal microphones, identifying 6, 14 International Association of Accessibility Professionals 65 internet security software, using 46 J jacks audio-out (headphone)/audio-in (microphone) 5 K keyboard and optional mouse using 31...
... ID code 54 starting 55 using 54 HP PC Hardware Diagnostics Windows accessing 52, 53 downloading 53 failure ID code 52 installing 54 using 52 HP Recovery media recovery 59 HP resources 1 HP Sure Recover 60 HP TechPulse 47 I IMEI number 19 increase screen brightness action key 13 initiating Sleep and Hibernation 32 input power 62 installing optional security cable 48 internal microphones, identifying 6, 14 International Association of Accessibility Professionals 65 internet security software, using 46 J jacks audio-out (headphone)/audio-in (microphone) 5 K keyboard and optional mouse using 31...
User Guide
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... discs 59 media 59 USB flash drive 59 recovery media 58 creating using HP Cloud Recovery Download Tool 58 creating using Windows tools 58 regulatory information regulatory label 16 wireless certification labels 16 Remote HP PC Hardware Diagnostics UEFI settings customizing 56 using 56 resources, accessibility 67 restoring 58 restoring and recovery methods 59 right control zone, identifying 7, 8 right side components 3 S screen navigating 28 Section 508 accessibility standards 66 security cable, installing 48 serial number, computer 16 service labels, locating 16 Setup Utility (BIOS) passwords...
... discs 59 media 59 USB flash drive 59 recovery media 58 creating using HP Cloud Recovery Download Tool 58 creating using Windows tools 58 regulatory information regulatory label 16 wireless certification labels 16 Remote HP PC Hardware Diagnostics UEFI settings customizing 56 using 56 resources, accessibility 67 restoring 58 restoring and recovery methods 59 right control zone, identifying 7, 8 right side components 3 S screen navigating 28 Section 508 accessibility standards 66 security cable, installing 48 serial number, computer 16 service labels, locating 16 Setup Utility (BIOS) passwords...
Maintenance and Service Guide 1
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... Battery ...34 Memory modules...35 WLAN module ...37 Solid-state drive ...39 Heat sink ...40 Fan assembly ...41 Display assembly panel ...43 Power connector cable ...44 System board...44 IR board...47 Speakers ...48 Hall sensor board...50 Touchpad ...51 RJ-45 door ...52 Display assembly...53 Keyboard with top cover...57 6 Using Setup Utility (BIOS) ...59 Starting Setup Utility (BIOS) ...59 Updating Setup Utility (BIOS) ...59 Determining the BIOS version ...59 Preparing for a BIOS update ...60 Downloading a BIOS update ...60 Installing a BIOS update ...60 7 Computer Setup (BIOS), TPM, and HP...
... Battery ...34 Memory modules...35 WLAN module ...37 Solid-state drive ...39 Heat sink ...40 Fan assembly ...41 Display assembly panel ...43 Power connector cable ...44 System board...44 IR board...47 Speakers ...48 Hall sensor board...50 Touchpad ...51 RJ-45 door ...52 Display assembly...53 Keyboard with top cover...57 6 Using Setup Utility (BIOS) ...59 Starting Setup Utility (BIOS) ...59 Updating Setup Utility (BIOS) ...59 Determining the BIOS version ...59 Preparing for a BIOS update ...60 Downloading a BIOS update ...60 Installing a BIOS update ...60 7 Computer Setup (BIOS), TPM, and HP...
Maintenance and Service Guide 1
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.... ● Do not shut down the computer or initiate Sleep. ● Do not insert, remove, connect, or disconnect any instructions that appear on your BIOS version, make a note of the path to reliable external power using the AC adapter. Select the Search icon in the taskbar, type support in an optional docking device, or connected to install the update. Follow the on -screen instructions. ● In Windows, press ctrl+alt+s.
.... ● Do not shut down the computer or initiate Sleep. ● Do not insert, remove, connect, or disconnect any instructions that appear on your BIOS version, make a note of the path to reliable external power using the AC adapter. Select the Search icon in the taskbar, type support in an optional docking device, or connected to install the update. Follow the on -screen instructions. ● In Windows, press ctrl+alt+s.
Maintenance and Service Guide 1
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... as hard drives, display, keyboard, mouse, and printer). Your changes go into effect when the computer restarts. Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all settings in Computer Setup You can prevent the computer from operating properly. Errors can navigate and select in Computer Setup To return all the input and output devices on -screen instructions. Computer Setup includes settings for types of devices installed, the startup sequence...
... as hard drives, display, keyboard, mouse, and printer). Your changes go into effect when the computer restarts. Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all settings in Computer Setup You can prevent the computer from operating properly. Errors can navigate and select in Computer Setup To return all the input and output devices on -screen instructions. Computer Setup includes settings for types of devices installed, the startup sequence...
Maintenance and Service Guide 1
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... your hard drive where the BIOS update is downloaded. The hard drive designation is complete. Using the hard drive path you are ready to install the update. The BIOS installation begins. 5. Access the Boot Device Options menu: ● Turn on -screen instructions. 4. At the download area, follow these steps: a. You will need this path when you recorded earlier, open the folder that contains the update. 4. Installing a BIOS update BIOS installation procedures vary. Follow any software updates, especially system BIOS updates. Select a boot device, press enter...
... your hard drive where the BIOS update is downloaded. The hard drive designation is complete. Using the hard drive path you are ready to install the update. The BIOS installation begins. 5. Access the Boot Device Options menu: ● Turn on -screen instructions. 4. At the download area, follow these steps: a. You will need this path when you recorded earlier, open the folder that contains the update. 4. Installing a BIOS update BIOS installation procedures vary. Follow any software updates, especially system BIOS updates. Select a boot device, press enter...
Maintenance and Service Guide 1
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...light sensor, identifying 7 audio adjusting volume 13 audio-out (headphone)/audio-in (microphone) combo jack, identifying 6 audio, product description 1 B backup, creating 66 backups 66 battery illustrated 19 spare part number 19 BIOS determining version 59, 63 downloading an update 60, 63, 64 starting the Setup Utility 59 updating 59, 63 Bluetooth label 15 boot order changing using the f9 prompt 64 boot order, changing 68 bottom components 14 bottom cover illustrated 19 removal 33 spare part number 19, 33 buttons left touchpad 8, 9 power 11, 12 right touchpad 8, 9 C cables spare part numbers...
...light sensor, identifying 7 audio adjusting volume 13 audio-out (headphone)/audio-in (microphone) combo jack, identifying 6 audio, product description 1 B backup, creating 66 backups 66 battery illustrated 19 spare part number 19 BIOS determining version 59, 63 downloading an update 60, 63, 64 starting the Setup Utility 59 updating 59, 63 Bluetooth label 15 boot order changing using the f9 prompt 64 boot order, changing 68 bottom components 14 bottom cover illustrated 19 removal 33 spare part number 19, 33 buttons left touchpad 8, 9 power 11, 12 right touchpad 8, 9 C cables spare part numbers...
Maintenance and Service Guide 1
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... light mode 6 M media card reader, product description 2 memory module product description 1 memory modules removal 35 spare part numbers 35 microphone product description 1 microphone mute light, identifying 10 model name 1 mute light, identifying 10 mute microphone action key 13 mute volume action key 13 N next track action key 14 O operating system, product description 2 P packaging guidelines 24, 30 pause action key 14 play action key 13, 14 pointing device, product description 2 ports HDMI 5 product description 2 USB SuperSpeed 6 USB SuperSpeed port with HP Sleep and Charge 5 USB Type...
... light mode 6 M media card reader, product description 2 memory module product description 1 memory modules removal 35 spare part numbers 35 microphone product description 1 microphone mute light, identifying 10 model name 1 mute light, identifying 10 mute microphone action key 13 mute volume action key 13 N next track action key 14 O operating system, product description 2 P packaging guidelines 24, 30 pause action key 14 play action key 13, 14 pointing device, product description 2 ports HDMI 5 product description 2 USB SuperSpeed 6 USB SuperSpeed port with HP Sleep and Charge 5 USB Type...
Maintenance and Service Guide 1
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... 3 setup utility navigating and selecting 62 restoring factory settings 62 SIM slot, identifying 6 slots SIM card 6 software locating 4 software installed locating 4 solid-state drive product description 1 removal and replacement 39 specifications 76, 77 spare part country codes 57 speaker removal 48 spare part number 48 speaker volume action keys 13 speakers 11, 15 special keys identifying 11 using 11 specifications computer 75 display 75, 76 hard drive 75 solid-state drive 76, 77 static electricity 24, 25 support information 30 Sure Start using 65...
... 3 setup utility navigating and selecting 62 restoring factory settings 62 SIM slot, identifying 6 slots SIM card 6 software locating 4 software installed locating 4 solid-state drive product description 1 removal and replacement 39 specifications 76, 77 spare part country codes 57 speaker removal 48 spare part number 48 speaker volume action keys 13 speakers 11, 15 special keys identifying 11 using 11 specifications computer 75 display 75, 76 hard drive 75 solid-state drive 76, 77 static electricity 24, 25 support information 30 Sure Start using 65...
