HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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.../support/SupportManual/c01600726/c01600726.pdf. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that provides up to 150MB/sec transfer rate for disk traffic, and provides link power management with Serial ATA hard disk drives. Intel Matrix Storage Manager Driver provides support for the SATA Advanced Host Controller...
.../support/SupportManual/c01600726/c01600726.pdf. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that provides up to 150MB/sec transfer rate for disk traffic, and provides link power management with Serial ATA hard disk drives. Intel Matrix Storage Manager Driver provides support for the SATA Advanced Host Controller...
HP Pavilion 14 Notebook PC HP Pavilion 14 TouchSmart Notebook PC Maintenance and Service Guide
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..., panel 43 Top cover ...47 Hard drive ...51 Power button board ...53 TouchPad button board ...54 WLAN module ...55 System board ...57 RTC battery ...61 Fan ...62 Heat sink assembly ...63 Power connector cable ...67 Speakers ...68 Display assembly ...69 7 Windows - Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 74 Starting Setup Utility (BIOS) ...74 Updating the BIOS ...74 Determining the BIOS version 74 Downloading a BIOS update 75 Using HP PC Hardware Diagnostics (UEFI 75 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 76 8 Ubuntu Linux - Using Setup...
..., panel 43 Top cover ...47 Hard drive ...51 Power button board ...53 TouchPad button board ...54 WLAN module ...55 System board ...57 RTC battery ...61 Fan ...62 Heat sink assembly ...63 Power connector cable ...67 Speakers ...68 Display assembly ...69 7 Windows - Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 74 Starting Setup Utility (BIOS) ...74 Updating the BIOS ...74 Determining the BIOS version 74 Downloading a BIOS update 75 Using HP PC Hardware Diagnostics (UEFI 75 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 76 8 Ubuntu Linux - Using Setup...
HP Pavilion 14 Notebook PC HP Pavilion 14 TouchSmart Notebook PC Maintenance and Service Guide
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... hardware is functioning properly. BIOS installation procedures vary. The hard drive designation is typically Local Disk (C:). 3. The BIOS installation begins. 5. Complete the installation by unplugging the power cord from your BIOS, make a note of the path to your computer. From the Start screen, type hp support assistant, and then select the HP Support Assistant app. 2. Identify the most recent BIOS update and compare it has been downloaded to the location on the screen reports a successful installation...
... hardware is functioning properly. BIOS installation procedures vary. The hard drive designation is typically Local Disk (C:). 3. The BIOS installation begins. 5. Complete the installation by unplugging the power cord from your BIOS, make a note of the path to your computer. From the Start screen, type hp support assistant, and then select the HP Support Assistant app. 2. Identify the most recent BIOS update and compare it has been downloaded to the location on the screen reports a successful installation...
HP Pavilion 14 Notebook PC HP Pavilion 14 TouchSmart Notebook PC Maintenance and Service Guide
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... you use the HP Recovery media that best matches your situation and level of the recovery DVDs. From the Start screen, type help, and then select Help and Support. ● If you need to recover the system, see Recovering using HP Recovery Manager on -screen instructions. ● If you have not already created recovery media, see Help and Support. If you have created. Restore and recovery There are several options for restoring from backup, refreshing the computer, and resetting the...
... you use the HP Recovery media that best matches your situation and level of the recovery DVDs. From the Start screen, type help, and then select Help and Support. ● If you need to recover the system, see Recovering using HP Recovery Manager on -screen instructions. ● If you have not already created recovery media, see Help and Support. If you have created. Restore and recovery There are several options for restoring from backup, refreshing the computer, and resetting the...
HP Pavilion 14 Notebook PC HP Pavilion 14 TouchSmart Notebook PC Maintenance and Service Guide
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... the replacement drive. IMPORTANT: HP Recovery Manager does not automatically provide backups of the following recovery options: ● System Recovery-Reinstalls the original operating system, and then configures the settings for the programs that were installed at the factory. ● Minimized Image Recovery (select models only)-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to its original factory state by using the HP Recovery media...
... the replacement drive. IMPORTANT: HP Recovery Manager does not automatically provide backups of the following recovery options: ● System Recovery-Reinstalls the original operating system, and then configures the settings for the programs that were installed at the factory. ● Minimized Image Recovery (select models only)-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to its original factory state by using the HP Recovery media...
HP Pavilion 14 Notebook PC HP Pavilion 14 TouchSmart Notebook PC Maintenance and Service Guide
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To start HP Recovery Manager from the HP Recovery partition: IMPORTANT: For tablets, connect to the keyboard dock before you remove the Recovery partition, create HP Recovery media; If possible, back up hard drive space. Follow the on page 82. Select the optical drive or USB flash drive you can change the computer boot order, which is not working properly. 1. Using HP Recovery media to recover You can no longer use HP Recovery media to boot from the boot options menu. 3. Restart the computer, quickly press esc, and then press f9...
To start HP Recovery Manager from the HP Recovery partition: IMPORTANT: For tablets, connect to the keyboard dock before you remove the Recovery partition, create HP Recovery media; If possible, back up hard drive space. Follow the on page 82. Select the optical drive or USB flash drive you can change the computer boot order, which is not working properly. 1. Using HP Recovery media to recover You can no longer use HP Recovery media to boot from the boot options menu. 3. Restart the computer, quickly press esc, and then press f9...
HP Pavilion 14 Notebook PC HP Pavilion 14 TouchSmart Notebook PC Maintenance and Service Guide
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... drive spare part number 40 bezel removal 43 spare part number 43 BIOS determining version 74 downloading an update 75 updating 74 Bluetooth label 13 boot order changing HP Recovery Manager 85 bottom 13 buttons left TouchPad 8 power 10 right TouchPad 8 C caps lock light, identifying 9 chipset, product description 1 components bottom 12 display 7 left side 6 right side 5 top 8 computer major components 14 computer specifications 79 connector, power 6 D default settings, restoring 78 deleted files restoring 83 display assembly removal 69 spare part numbers 69 subcomponents 20 display...
... drive spare part number 40 bezel removal 43 spare part number 43 BIOS determining version 74 downloading an update 75 updating 74 Bluetooth label 13 boot order changing HP Recovery Manager 85 bottom 13 buttons left TouchPad 8 power 10 right TouchPad 8 C caps lock light, identifying 9 chipset, product description 1 components bottom 12 display 7 left side 6 right side 5 top 8 computer major components 14 computer specifications 79 connector, power 6 D default settings, restoring 78 deleted files restoring 83 display assembly removal 69 spare part numbers 69 subcomponents 20 display...
HP Pavilion 14 Notebook PC HP Pavilion 14 TouchSmart Notebook PC Maintenance and Service Guide
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... description audio 2 chipset 1 display panel 1 Ethernet 2 external media cards 3 graphics 1 hard drive 2 keyboard 3 memory module 2 microphone 2 operating system 3 optical drive 2 pointing device 3 ports 3 power requirements 3 processors 1 product name 1 security 3 serviceability 4 video 2 wireless 3 product name 1 product name and number, computer 13 R recovery discs 82, 85 HP Recovery Manager 84 media 85 options 83 starting 85 supported discs 82 system 84 USB flash drive 85 using HP Recovery media 83 recovery media creating 82 creating using HP Recovery Manager 83 recovery partition removing...
... description audio 2 chipset 1 display panel 1 Ethernet 2 external media cards 3 graphics 1 hard drive 2 keyboard 3 memory module 2 microphone 2 operating system 3 optical drive 2 pointing device 3 ports 3 power requirements 3 processors 1 product name 1 security 3 serviceability 4 video 2 wireless 3 product name 1 product name and number, computer 13 R recovery discs 82, 85 HP Recovery Manager 84 media 85 options 83 starting 85 supported discs 82 system 84 USB flash drive 85 using HP Recovery media 83 recovery media creating 82 creating using HP Recovery Manager 83 recovery partition removing...
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... 3 serial number 13 serial number, computer 13 service door removal 38 spare part number 38 service labels locating 13 serviceability, product description 4 Setup Utility changing the language 77 displaying system information 78 exiting 78 navigating 77 restoring default settings 78 selecting 77 starting 77 Setup Utility (BIOS), using for Windows computer models 74 slots memory card reader 6 security cable 6 speakers identifying 10 removal 68 spare part number 19, 68 specifications computer 79 display 80 DVD±RW and CD-RW SuperMulti Double-Layer Combination Drive 81 hard drive 80...
... 3 serial number 13 serial number, computer 13 service door removal 38 spare part number 38 service labels locating 13 serviceability, product description 4 Setup Utility changing the language 77 displaying system information 78 exiting 78 navigating 77 restoring default settings 78 selecting 77 starting 77 Setup Utility (BIOS), using for Windows computer models 74 slots memory card reader 6 security cable 6 speakers identifying 10 removal 68 spare part number 19, 68 specifications computer 79 display 80 DVD±RW and CD-RW SuperMulti Double-Layer Combination Drive 81 hard drive 80...
User Guide
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......1 More HP resources ...3 2 Getting to know your computer ...5 Finding your hardware and software information 5 Locating hardware ...5 Locating software ...5 Right side ...6 Left side ...7 Display ...8 Top ...9 TouchPad ...9 Lights ...10 Buttons and speakers ...11 Keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 15 Sharing data and drives and accessing software 16 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN...
......1 More HP resources ...3 2 Getting to know your computer ...5 Finding your hardware and software information 5 Locating hardware ...5 Locating software ...5 Right side ...6 Left side ...7 Display ...8 Top ...9 TouchPad ...9 Lights ...10 Buttons and speakers ...11 Keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 15 Sharing data and drives and accessing software 16 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN...
User Guide
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...updates 60 Installing HP and third-party software updates 60 Securing your wireless network ...61 Backing up your software applications and information 61 Using an optional security cable lock 61 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 62 Starting Setup Utility (BIOS) ...62 Updating the BIOS ...62 Determining the BIOS version 62 Downloading a BIOS update 63 Using HP PC Hardware Diagnostics (UEFI 63 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 64 10 Backing up, restoring, and recovering ...65 Creating recovery media and backups 65 Creating HP...
...updates 60 Installing HP and third-party software updates 60 Securing your wireless network ...61 Backing up your software applications and information 61 Using an optional security cable lock 61 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 62 Starting Setup Utility (BIOS) ...62 Updating the BIOS ...62 Determining the BIOS version 62 Downloading a BIOS update 63 Using HP PC Hardware Diagnostics (UEFI 63 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 64 10 Backing up, restoring, and recovering ...65 Creating recovery media and backups 65 Creating HP...
User Guide
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... Support. From the Start screen, type help you go. If the wireless light is on the computer. Using operating system controls The Network and Sharing Center allows you can control the wireless devices in your computer using your computer and a wired or wireless network connection. The wireless light indicates the overall power state of your computer communicates with you wherever you get connected to that world. If the wireless light is off, all wireless devices are enabled...
... Support. From the Start screen, type help you go. If the wireless light is on the computer. Using operating system controls The Network and Sharing Center allows you can control the wireless devices in your computer using your computer and a wired or wireless network connection. The wireless light indicates the overall power state of your computer communicates with you wherever you get connected to that world. If the wireless light is off, all wireless devices are enabled...
User Guide
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... (network) cable. Connecting to create a new network connection. 6. Connecting to a WLAN To connect to the WLAN, follow these steps: 1. NOTE: On some models, the wireless light is made, place the mouse pointer over the network. Connecting to a wired network Connecting to a local area network (LAN) Use a LAN connection if you may be out of range of the screen to a network Plug the network cable into the network jack (1) on the computer. 18 Chapter 3 Connecting to display the charms. 3. If the wireless light...
... (network) cable. Connecting to create a new network connection. 6. Connecting to a WLAN To connect to the WLAN, follow these steps: 1. NOTE: On some models, the wireless light is made, place the mouse pointer over the network. Connecting to a wired network Connecting to a local area network (LAN) Use a LAN connection if you may be out of range of the screen to a network Plug the network cable into the network jack (1) on the computer. 18 Chapter 3 Connecting to display the charms. 3. If the wireless light...
User Guide
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... to the screen. If you must enter your Windows password before your work will return to the screen. In the When I press the power button area, select Hibernate. 5. When the computer exits Hibernation, the power lights turn on wakeup. 3. NOTE: If you have set the computer to create or change other power settings and timeouts using Power Options. 1. NOTE: If you need to prompt for a password when the computer exits Sleep or...
... to the screen. If you must enter your Windows password before your work will return to the screen. In the When I press the power button area, select Hibernate. 5. When the computer exits Hibernation, the power lights turn on wakeup. 3. NOTE: If you have set the computer to create or change other power settings and timeouts using Power Options. 1. NOTE: If you need to prompt for a password when the computer exits Sleep or...
User Guide
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... an external hard drive connected to a USB port. ● Stop, disable, or remove any external media cards that is no longer holding a charge, run Battery Check in Power Options. ● Remove a user-replaceable battery from the computer if it from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. Running on the display. ● Select the Power saver setting in HP Support Assistant. HP Support Assistant provides the following behavior occurs: ● The battery light (select models only) indicates...
... an external hard drive connected to a USB port. ● Stop, disable, or remove any external media cards that is no longer holding a charge, run Battery Check in Power Options. ● Remove a user-replaceable battery from the computer if it from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. Running on the display. ● Select the Power saver setting in HP Support Assistant. HP Support Assistant provides the following behavior occurs: ● The battery light (select models only) indicates...
User Guide
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... hard drive bay or a secondary hard drive bay is protected by HP 3D DriveGuard. For more than an hour to free up disk space and help improve your computer manually at least once a month. From the Start screen, type disk. 3. From the Start screen, select disk, and then select Manage your productivity slows down the computer. Adding or replacing memory modules Adding memory can run more efficiently. Using Disk Defragmenter As you work...
... hard drive bay or a secondary hard drive bay is protected by HP 3D DriveGuard. For more than an hour to free up disk space and help improve your computer manually at least once a month. From the Start screen, type disk. 3. From the Start screen, select disk, and then select Manage your productivity slows down the computer. Adding or replacing memory modules Adding memory can run more efficiently. Using Disk Defragmenter As you work...
User Guide
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... protect your computer. Installing software updates HP, Windows, and third-party software installed on . ● Network-based firewalls-Installed between your DSL or cable modem and your home network to fully protect your computer. For more information about computer viruses, from the Start screen, type control panel, and then select Control Panel. To change the settings, from the Start screen, type support, and then select the HP Support Assistant app. At this location, you install on your computer...
... protect your computer. Installing software updates HP, Windows, and third-party software installed on . ● Network-based firewalls-Installed between your DSL or cable modem and your home network to fully protect your computer. For more information about computer viruses, from the Start screen, type control panel, and then select Control Panel. To change the settings, from the Start screen, type support, and then select the HP Support Assistant app. At this location, you install on your computer...
User Guide
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... locate the update later, after the download is running on -screen instructions. 4. From the Start screen, type support, and then select the HP Support Assistant app. 2. Follow the on battery power, docked in an optional docking device, or connected to reliable external power using the AC adapter. Complete the installation by the operating system or other identifier. Do not download or install a BIOS update while the computer is complete. Using HP PC Hardware Diagnostics (UEFI) 63 You may need to access...
... locate the update later, after the download is running on -screen instructions. 4. From the Start screen, type support, and then select the HP Support Assistant app. 2. Follow the on battery power, docked in an optional docking device, or connected to reliable external power using the AC adapter. Complete the installation by the operating system or other identifier. Do not download or install a BIOS update while the computer is complete. Using HP PC Hardware Diagnostics (UEFI) 63 You may need to access...
User Guide
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... (microphone) jack 6, 21 B backing up software and information 61 backups 65 battery discharging 45 disposing 46 low battery levels 45 replacing 47 storing 46 battery cover, identifying 13 battery information, finding 45 battery lock, identifying 13 battery power 44 battery release latch 13 battery temperature 46 Beats Audio 22 Beats Audio Control Panel 22 Beats Audio hot key 22 BIOS determining version 62 downloading an update 63 updating 62 Bluetooth label 14 boot order changing HP Recovery Manager 68 bottom 14 buttons left TouchPad 9 power 11 right TouchPad...
... (microphone) jack 6, 21 B backing up software and information 61 backups 65 battery discharging 45 disposing 46 low battery levels 45 replacing 47 storing 46 battery cover, identifying 13 battery information, finding 45 battery lock, identifying 13 battery power 44 battery release latch 13 battery temperature 46 Beats Audio 22 Beats Audio Control Panel 22 Beats Audio hot key 22 BIOS determining version 62 downloading an update 63 updating 62 Bluetooth label 14 boot order changing HP Recovery Manager 68 bottom 14 buttons left TouchPad 9 power 11 right TouchPad...
User Guide
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... 66 starting 68 supported discs 65 system 67 USB flash drive 68 using HP Recovery media 66 recovery media creating 65 creating using HP Recovery Manager 66 recovery partition removing 68 regulatory information regulatory label 14 wireless certification labels 14 restore Windows File History 66 right-edge swipe 38 RJ-45 (network) jack, identifying 7, 21 rotating TouchPad gesture 31 S scrolling TouchPad gesture 28 security cable lock, installing 61 security cable slot, identifying 7 security, wireless 17 serial number 14 serial number, computer 14 service labels locating 14 setting password...
... 66 starting 68 supported discs 65 system 67 USB flash drive 68 using HP Recovery media 66 recovery media creating 65 creating using HP Recovery Manager 66 recovery partition removing 68 regulatory information regulatory label 14 wireless certification labels 14 restore Windows File History 66 right-edge swipe 38 RJ-45 (network) jack, identifying 7, 21 rotating TouchPad gesture 31 S scrolling TouchPad gesture 28 security cable lock, installing 61 security cable slot, identifying 7 security, wireless 17 serial number 14 serial number, computer 14 service labels locating 14 setting password...