HP Pavilion 14 Notebook PC HP Pavilion 14 TouchSmart Notebook PC Maintenance and Service Guide
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... (bezel, webcamera, panel 43 Top cover ...47 Hard drive ...51 Power button board ...53 TouchPad button board ...54 WLAN module ...55 System board ...57 RTC battery ...61 Fan ...62 Heat sink assembly ...63 Power connector cable ...67 Speakers ...68 Display assembly ...69 7 Windows - Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 74 Starting Setup Utility (BIOS) ...74 Updating the BIOS ...74 Determining the BIOS version 74 Downloading a BIOS update 75 Using HP PC Hardware Diagnostics (UEFI 75 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 76 8 Ubuntu Linux...
... (bezel, webcamera, panel 43 Top cover ...47 Hard drive ...51 Power button board ...53 TouchPad button board ...54 WLAN module ...55 System board ...57 RTC battery ...61 Fan ...62 Heat sink assembly ...63 Power connector cable ...67 Speakers ...68 Display assembly ...69 7 Windows - Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 74 Starting Setup Utility (BIOS) ...74 Updating the BIOS ...74 Determining the BIOS version 74 Downloading a BIOS update 75 Using HP PC Hardware Diagnostics (UEFI 75 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 76 8 Ubuntu Linux...
HP Pavilion 14 Notebook PC HP Pavilion 14 TouchSmart Notebook PC Maintenance and Service Guide
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... contains the update. 4. During the download and installation, follow these instructions: Do not disconnect power from the computer by following the on-screen instructions. Click your hard drive where the BIOS update is downloaded. Using the hard drive path you are ready to an optional power source. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to install the update. From the Start screen, type hp support assistant, and...
... contains the update. 4. During the download and installation, follow these instructions: Do not disconnect power from the computer by following the on-screen instructions. Click your hard drive where the BIOS update is downloaded. Using the hard drive path you are ready to an optional power source. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to install the update. From the Start screen, type hp support assistant, and...
HP Pavilion 14 Notebook PC HP Pavilion 14 TouchSmart Notebook PC Maintenance and Service Guide
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... Image Recovery installs only drivers and hardware-enabling applications. Restore and recovery 83 See the Worldwide Telephone Numbers booklet included with the computer. Choose the method that you have not already created recovery media, see Recovering using HP Recovery Manager on page 82. the drive cannot be available for restoring from the HP Recovery partition (select models only) or use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver. From the Start screen, type recovery...
... Image Recovery installs only drivers and hardware-enabling applications. Restore and recovery 83 See the Worldwide Telephone Numbers booklet included with the computer. Choose the method that you have not already created recovery media, see Recovering using HP Recovery Manager on page 82. the drive cannot be available for restoring from the HP Recovery partition (select models only) or use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver. From the Start screen, type recovery...
HP Pavilion 14 Notebook PC HP Pavilion 14 TouchSmart Notebook PC Maintenance and Service Guide
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... the hard drive is still working. 84 Chapter 10 Windows - If you have not already created recovery media, see Removing the HP Recovery partition (select models only) on page 82. ● If the HP Recovery media does not work, you to the replacement drive. Backing up any personal data you wish to its original factory state by using HP Recovery Manager on -screen instructions. Go to correct computer issues. ● HP Recovery media must use the Factory Reset option of HP Recovery media to restore the factory...
... the hard drive is still working. 84 Chapter 10 Windows - If you have not already created recovery media, see Removing the HP Recovery partition (select models only) on page 82. ● If the HP Recovery media does not work, you to the replacement drive. Backing up any personal data you wish to its original factory state by using HP Recovery Manager on -screen instructions. Go to correct computer issues. ● HP Recovery media must use the Factory Reset option of HP Recovery media to restore the factory...
HP Pavilion 14 Notebook PC HP Pavilion 14 TouchSmart Notebook PC Maintenance and Service Guide
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...Image Recovery from the boot options menu. 3. Removing the HP Recovery partition (select models only) HP Recovery Manager software allows you press the power button. 2. Restore and recovery 85 Press f11 while the computer boots. - So before beginning these steps to recover the original system. or - Select Troubleshoot from the HP Recovery partition. Select Recovery Manager, and then follow the on -screen instructions. Using HP Recovery media to recover You can change the computer boot order, which is not working properly. 1. See Changing the computer boot order on...
...Image Recovery from the boot options menu. 3. Removing the HP Recovery partition (select models only) HP Recovery Manager software allows you press the power button. 2. Restore and recovery 85 Press f11 while the computer boots. - So before beginning these steps to recover the original system. or - Select Troubleshoot from the HP Recovery partition. Select Recovery Manager, and then follow the on -screen instructions. Using HP Recovery media to recover You can change the computer boot order, which is not working properly. 1. See Changing the computer boot order on...
HP Pavilion 14 Notebook PC HP Pavilion 14 TouchSmart Notebook PC Maintenance and Service Guide
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... drive spare part number 40 bezel removal 43 spare part number 43 BIOS determining version 74 downloading an update 75 updating 74 Bluetooth label 13 boot order changing HP Recovery Manager 85 bottom 13 buttons left TouchPad 8 power 10 right TouchPad 8 C caps lock light, identifying 9 chipset, product description 1 components bottom 12 display 7 left side 6 right side 5 top 8 computer major components 14 computer specifications 79 connector, power 6 D default settings, restoring 78 deleted files restoring 83 display assembly removal 69 spare part numbers 69 subcomponents 20 display back cover...
... drive spare part number 40 bezel removal 43 spare part number 43 BIOS determining version 74 downloading an update 75 updating 74 Bluetooth label 13 boot order changing HP Recovery Manager 85 bottom 13 buttons left TouchPad 8 power 10 right TouchPad 8 C caps lock light, identifying 9 chipset, product description 1 components bottom 12 display 7 left side 6 right side 5 top 8 computer major components 14 computer specifications 79 connector, power 6 D default settings, restoring 78 deleted files restoring 83 display assembly removal 69 spare part numbers 69 subcomponents 20 display back cover...
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... description audio 2 chipset 1 display panel 1 Ethernet 2 external media cards 3 graphics 1 hard drive 2 keyboard 3 memory module 2 microphone 2 operating system 3 optical drive 2 pointing device 3 ports 3 power requirements 3 processors 1 product name 1 security 3 serviceability 4 video 2 wireless 3 product name 1 product name and number, computer 13 R recovery discs 82, 85 HP Recovery Manager 84 media 85 options 83 starting 85 supported discs 82 system 84 USB flash drive 85 using HP Recovery media 83 recovery media creating 82 creating using HP Recovery Manager 83 recovery partition removing...
... description audio 2 chipset 1 display panel 1 Ethernet 2 external media cards 3 graphics 1 hard drive 2 keyboard 3 memory module 2 microphone 2 operating system 3 optical drive 2 pointing device 3 ports 3 power requirements 3 processors 1 product name 1 security 3 serviceability 4 video 2 wireless 3 product name 1 product name and number, computer 13 R recovery discs 82, 85 HP Recovery Manager 84 media 85 options 83 starting 85 supported discs 82 system 84 USB flash drive 85 using HP Recovery media 83 recovery media creating 82 creating using HP Recovery Manager 83 recovery partition removing...
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... 3 serial number 13 serial number, computer 13 service door removal 38 spare part number 38 service labels locating 13 serviceability, product description 4 Setup Utility changing the language 77 displaying system information 78 exiting 78 navigating 77 restoring default settings 78 selecting 77 starting 77 Setup Utility (BIOS), using for Windows computer models 74 slots memory card reader 6 security cable 6 speakers identifying 10 removal 68 spare part number 19, 68 specifications computer 79 display 80 DVD±RW and CD-RW SuperMulti Double-Layer Combination Drive 81 hard drive 80...
... 3 serial number 13 serial number, computer 13 service door removal 38 spare part number 38 service labels locating 13 serviceability, product description 4 Setup Utility changing the language 77 displaying system information 78 exiting 78 navigating 77 restoring default settings 78 selecting 77 starting 77 Setup Utility (BIOS), using for Windows computer models 74 slots memory card reader 6 security cable 6 speakers identifying 10 removal 68 spare part number 19, 68 specifications computer 79 display 80 DVD±RW and CD-RW SuperMulti Double-Layer Combination Drive 81 hard drive 80...
User Guide
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......1 More HP resources ...3 2 Getting to know your computer ...5 Finding your hardware and software information 5 Locating hardware ...5 Locating software ...5 Right side ...6 Left side ...7 Display ...8 Top ...9 TouchPad ...9 Lights ...10 Buttons and speakers ...11 Keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 15 Sharing data and drives and accessing software 16 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN...
......1 More HP resources ...3 2 Getting to know your computer ...5 Finding your hardware and software information 5 Locating hardware ...5 Locating software ...5 Right side ...6 Left side ...7 Display ...8 Top ...9 TouchPad ...9 Lights ...10 Buttons and speakers ...11 Keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 15 Sharing data and drives and accessing software 16 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN...
User Guide
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...updates 60 Installing HP and third-party software updates 60 Securing your wireless network ...61 Backing up your software applications and information 61 Using an optional security cable lock 61 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 62 Starting Setup Utility (BIOS) ...62 Updating the BIOS ...62 Determining the BIOS version 62 Downloading a BIOS update 63 Using HP PC Hardware Diagnostics (UEFI 63 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 64 10 Backing up, restoring, and recovering ...65 Creating recovery media and backups 65 Creating HP...
...updates 60 Installing HP and third-party software updates 60 Securing your wireless network ...61 Backing up your software applications and information 61 Using an optional security cable lock 61 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 62 Starting Setup Utility (BIOS) ...62 Updating the BIOS ...62 Determining the BIOS version 62 Downloading a BIOS update 63 Using HP PC Hardware Diagnostics (UEFI 63 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 64 10 Backing up, restoring, and recovering ...65 Creating recovery media and backups 65 Creating HP...
User Guide
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... Help and Support. From the Start screen, type help you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use the wireless button to turn off . All the wireless devices on your computer has a wireless light, the wireless light is on select models, one or two wireless lights. Your computer may be equipped with one wireless device is on (white) when you can use operating system controls: Connecting to a wireless network 15 The wireless light indicates the overall power state...
... Help and Support. From the Start screen, type help you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use the wireless button to turn off . All the wireless devices on your computer has a wireless light, the wireless light is on select models, one or two wireless lights. Your computer may be equipped with one wireless device is on (white) when you can use operating system controls: Connecting to a wireless network 15 The wireless light indicates the overall power state...
User Guide
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... of the taskbar, to create a new network connection. 6. Connecting to a network NOTE: On some models, the wireless light is made, place the mouse pointer over the network. Some networks use a combination of a wireless router or access point. Connecting to a WLAN To connect to enter a security code. If the WLAN is on . If the device is a security-enabled WLAN, you may be out of range of both software and hardware. NOTE: If no WLANs...
... of the taskbar, to create a new network connection. 6. Connecting to a network NOTE: On some models, the wireless light is made, place the mouse pointer over the network. Some networks use a combination of a wireless router or access point. Connecting to a WLAN To connect to enter a security code. If the WLAN is on . If the device is a security-enabled WLAN, you may be out of range of both software and hardware. NOTE: If no WLANs...
User Guide
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... the TouchPad. From the Start screen, type power options, then select Power options. 2. Initiating Sleep and Hibernation 43 Manually initiating and exiting Sleep You can enable user-initiated Hibernation and change other power settings and timeouts using Power Options. 1. To exit Sleep: ● Briefly press the power button. ● If the display is closed, open the display. ● Press a key on wakeup, you do not need to reveal the charms. Click Settings, click the Power icon, and then click Sleep. Manually...
... the TouchPad. From the Start screen, type power options, then select Power options. 2. Initiating Sleep and Hibernation 43 Manually initiating and exiting Sleep You can enable user-initiated Hibernation and change other power settings and timeouts using Power Options. 1. To exit Sleep: ● Briefly press the power button. ● If the display is closed, open the display. ● Press a key on wakeup, you do not need to reveal the charms. Click Settings, click the Power icon, and then click Sleep. Manually...
User Guide
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... external devices that are not using . ● Before you leave your battery, or if the battery is the sole power source for more than 2 weeks. ● Turn off wireless devices when you are not plugged into an external power source, such as an external hard drive connected to a USB port. ● Stop, disable, or remove any external media cards that is no longer holding a charge, run Battery Check in Power Options. ● Remove a user-replaceable battery from the Start screen, type support, select the HP Support...
... external devices that are not using . ● Before you leave your battery, or if the battery is the sole power source for more than 2 weeks. ● Turn off wireless devices when you are not plugged into an external power source, such as an external hard drive connected to a USB port. ● Stop, disable, or remove any external media cards that is no longer holding a charge, run Battery Check in Power Options. ● Remove a user-replaceable battery from the Start screen, type support, select the HP Support...
User Guide
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... Start screen, type disk. 3. Using Disk Cleanup Disk Cleanup searches the hard drive for unnecessary files that the drive in a primary hard drive bay and/or the drive in a secondary hard drive bay (select models only) is parked. To run Disk Defragmenter: 1. Adding or replacing memory modules Adding memory can defragment your productivity slows down the computer. To determine whether a drive is currently protected or whether it works without supervision. To run Disk Cleanup: 1. Connect...
... Start screen, type disk. 3. Using Disk Cleanup Disk Cleanup searches the hard drive for unnecessary files that the drive in a primary hard drive bay and/or the drive in a secondary hard drive bay (select models only) is parked. To run Disk Defragmenter: 1. Adding or replacing memory modules Adding memory can defragment your productivity slows down the computer. To determine whether a drive is currently protected or whether it works without supervision. To run Disk Cleanup: 1. Connect...
User Guide
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... and/or network, or it is blocked. At this location, you regularly update the software and drivers that does not meet those criteria is installed on page 55. A firewall can also register to receive automatic update notifications when they have caused. For more information about computer viruses, from the Start screen, type control panel, and then select Control Panel. To change the settings, from the Start screen, type support, and...
... and/or network, or it is blocked. At this location, you regularly update the software and drivers that does not meet those criteria is installed on page 55. A firewall can also register to receive automatic update notifications when they have caused. For more information about computer viruses, from the Start screen, type control panel, and then select Control Panel. To change the settings, from the Start screen, type support, and...
User Guide
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... downloaded to your BIOS, make a note of the date, name, or other software components. Using the hard drive path you connect your computer. The tool runs outside the operating system so that are ready to install the update. Using HP PC Hardware Diagnostics (UEFI) 63 During the download and installation, follow these steps: 1. Follow the on -screen instructions. b. Follow the on battery power, docked in an optional docking device, or connected to an optional power...
... downloaded to your BIOS, make a note of the date, name, or other software components. Using the hard drive path you connect your computer. The tool runs outside the operating system so that are ready to install the update. Using HP PC Hardware Diagnostics (UEFI) 63 During the download and installation, follow these steps: 1. Follow the on -screen instructions. b. Follow the on battery power, docked in an optional docking device, or connected to an optional power...
User Guide
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... in HP Recovery Manager, change the boot order: 1. Follow the on -screen instructions. To start HP Recovery Manager from the HP Recovery partition: IMPORTANT: For tablets, connect to remove the HP Recovery partition: 1. Select Troubleshoot from the HP Recovery partition. Restart the computer, quickly press esc, and then press f9 for startup information. see Creating HP Recovery media on page 68. 3. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Using HP Recovery media to recover You can use the Windows Refresh option or the Windows option to...
... in HP Recovery Manager, change the boot order: 1. Follow the on -screen instructions. To start HP Recovery Manager from the HP Recovery partition: IMPORTANT: For tablets, connect to remove the HP Recovery partition: 1. Select Troubleshoot from the HP Recovery partition. Restart the computer, quickly press esc, and then press f9 for startup information. see Creating HP Recovery media on page 68. 3. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Using HP Recovery media to recover You can use the Windows Refresh option or the Windows option to...
User Guide
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... Audio hot key 22 BIOS determining version 62 downloading an update 63 updating 62 Bluetooth label 14 boot order changing HP Recovery Manager 68 bottom 14 buttons left TouchPad 9 power 11 right TouchPad 9 C caps lock light, identifying 10 caring for your computer 55 cleaning your computer 55 components bottom 13 display 8 left side 7 right side 6 top 9 computer, traveling 46 connecting to a WLAN 18 connector, power 7 contacting support 72 corporate WLAN connection 18 critical battery level 46 critical security updates, installing...
... Audio hot key 22 BIOS determining version 62 downloading an update 63 updating 62 Bluetooth label 14 boot order changing HP Recovery Manager 68 bottom 14 buttons left TouchPad 9 power 11 right TouchPad 9 C caps lock light, identifying 10 caring for your computer 55 cleaning your computer 55 components bottom 13 display 8 left side 7 right side 6 top 9 computer, traveling 46 connecting to a WLAN 18 connector, power 7 contacting support 72 corporate WLAN connection 18 critical battery level 46 critical security updates, installing...
User Guide
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... 66 starting 68 supported discs 65 system 67 USB flash drive 68 using HP Recovery media 66 recovery media creating 65 creating using HP Recovery Manager 66 recovery partition removing 68 regulatory information regulatory label 14 wireless certification labels 14 restore Windows File History 66 right-edge swipe 38 RJ-45 (network) jack, identifying 7, 21 rotating TouchPad gesture 31 S scrolling TouchPad gesture 28 security cable lock, installing 61 security cable slot, identifying 7 security, wireless 17 serial number 14 serial number, computer 14 service labels locating 14 setting password...
... 66 starting 68 supported discs 65 system 67 USB flash drive 68 using HP Recovery media 66 recovery media creating 65 creating using HP Recovery Manager 66 recovery partition removing 68 regulatory information regulatory label 14 wireless certification labels 14 restore Windows File History 66 right-edge swipe 38 RJ-45 (network) jack, identifying 7, 21 rotating TouchPad gesture 31 S scrolling TouchPad gesture 28 security cable lock, installing 61 security cable slot, identifying 7 security, wireless 17 serial number 14 serial number, computer 14 service labels locating 14 setting password...