Pavilion 17 Notebook PC Pavilion 15 Notebook PC Maintenance and Service Guide
Page 9
... only 106 Using HP Recovery media to recover 106 Changing the computer boot order 107 Removing the HP Recovery partition (select products only 108 12 Ubuntu Linux - Displaying system information ...95 Restoring factory default settings in Setup Utility 95 Exiting Setup Utility ...95 Updating the BIOS ...96 Determining the BIOS version ...96 Downloading a BIOS update ...96 Using Advanced System Diagnostics ...97 10 Specifications ...98 Computer specifications ...98 Display Specifications (17.3) ...99 Display Specifications (15.6-in) ...100 Hard drive specifications ...101 DVD±RW...
... only 106 Using HP Recovery media to recover 106 Changing the computer boot order 107 Removing the HP Recovery partition (select products only 108 12 Ubuntu Linux - Displaying system information ...95 Restoring factory default settings in Setup Utility 95 Exiting Setup Utility ...95 Updating the BIOS ...96 Determining the BIOS version ...96 Downloading a BIOS update ...96 Using Advanced System Diagnostics ...97 10 Specifications ...98 Computer specifications ...98 Display Specifications (17.3) ...99 Display Specifications (15.6-in) ...100 Hard drive specifications ...101 DVD±RW...
Pavilion 17 Notebook PC Pavilion 15 Notebook PC Maintenance and Service Guide
Page 55
... bottom of each screw size and location during removal and replacement. 6 Removal and replacement procedures for Authorized Service Provider only parts. For complete and current information on supported parts for details. Make special note of your country or region, and then follow the on-screen instructions. There are on page 15 for your computer, go to http://partsurfer.hp.com, select your computer. CAUTION...
... bottom of each screw size and location during removal and replacement. 6 Removal and replacement procedures for Authorized Service Provider only parts. For complete and current information on supported parts for details. Make special note of your country or region, and then follow the on-screen instructions. There are on page 15 for your computer, go to http://partsurfer.hp.com, select your computer. CAUTION...
Pavilion 17 Notebook PC Pavilion 15 Notebook PC Maintenance and Service Guide
Page 100
... battery power, docked in an optional docking device, or connected to a network, consult the network administrator before installing any device, cable, or cord. Select Exit, select No, and then follow these steps: a. Type support in the taskbar. 2. or - Follow the on page 89). 2. You may need to reliable external power using the AC adapter. Follow the on-screen instructions to download your hard drive designation. Follow any instructions that contains the update. 90 Chapter 7 Using Setup Utility (BIOS...
... battery power, docked in an optional docking device, or connected to a network, consult the network administrator before installing any device, cable, or cord. Select Exit, select No, and then follow these steps: a. Type support in the taskbar. 2. or - Follow the on page 89). 2. You may need to reliable external power using the AC adapter. Follow the on-screen instructions to download your hard drive designation. Follow any instructions that contains the update. 90 Chapter 7 Using Setup Utility (BIOS...
Pavilion 17 Notebook PC Pavilion 15 Notebook PC Maintenance and Service Guide
Page 106
... when you connect your hard drive where the BIOS update is complete. Follow any device, cable, or cord. 1. Most BIOS updates on -screen instructions to locate the update later, after the download is downloaded. Start Setup Utility. 2. Make a note of the system BIOS currently installed. If the system information is displayed. 3. To exit Setup Utility, use the arrow keys to the hard drive. Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only...
... when you connect your hard drive where the BIOS update is complete. Follow any device, cable, or cord. 1. Most BIOS updates on -screen instructions to locate the update later, after the download is downloaded. Start Setup Utility. 2. Make a note of the system BIOS currently installed. If the system information is displayed. 3. To exit Setup Utility, use the arrow keys to the hard drive. Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only...
Pavilion 17 Notebook PC Pavilion 15 Notebook PC Maintenance and Service Guide
Page 115
... you get started app. ● If you can use the Factory Reset option of HP Recovery media or if the HP Recovery media does not work, you have replaced the hard drive, you can choose the System Recovery option from support. For software not provided with this computer, you obtained from the HP Restore and recovery 105 Recovering using HP Recovery Manager on -screen instructions. ● If you want to remove the recovery partition to correct computer issues. ● HP Recovery media must use the HP Recovery media. If...
... you get started app. ● If you can use the Factory Reset option of HP Recovery media or if the HP Recovery media does not work, you have replaced the hard drive, you can choose the System Recovery option from support. For software not provided with this computer, you obtained from the HP Restore and recovery 105 Recovering using HP Recovery Manager on -screen instructions. ● If you want to remove the recovery partition to correct computer issues. ● HP Recovery media must use the HP Recovery media. If...
Pavilion 17 Notebook PC Pavilion 15 Notebook PC Maintenance and Service Guide
Page 126
... models 96 downloading an update 90 downloading an update for Ubuntu Linux computer models 96 starting the Setup Utility 89 updating 89 updating for Ubuntu Linux computer models 96 Bluetooth label 16 boot order changing 107 bottom 16 buttons left TouchPad 10 optical drive eject 7 power 12 right TouchPad 10 C caps lock light, identifying 11 chipset, product description 1 components bottom 15 display 9 left side 8 right side 7 top 10 computer major components 17 computer specifications 98 connector, power 8 D default settings, restoring...
... models 96 downloading an update 90 downloading an update for Ubuntu Linux computer models 96 starting the Setup Utility 89 updating 89 updating for Ubuntu Linux computer models 96 Bluetooth label 16 boot order changing 107 bottom 16 buttons left TouchPad 10 optical drive eject 7 power 12 right TouchPad 10 C caps lock light, identifying 11 chipset, product description 1 components bottom 15 display 9 left side 8 right side 7 top 10 computer major components 17 computer specifications 98 connector, power 8 D default settings, restoring...
Pavilion 17 Notebook PC Pavilion 15 Notebook PC Maintenance and Service Guide
Page 127
...92 HP Recovery Manager correcting boot problems 107 starting 106 HP Recovery media creating 103 recovery 106 HP Recovery partition recovery 106 removing 108 I integrated numeric keypad, identifying 13 internal microphones, identifying 9 J jacks audio-out (headphone)/audio-in (microphone) 7 network 8 RJ-45 (network) 8 K keyboard product description 4 keys action 13 airplane mode 14 esc 13 fn 13 Windows 13 L labels Bluetooth 16 regulatory 16 serial number 16 service 16 wireless certification 16 WLAN 16 latch, battery release 15 lights AC adapter/battery 8 caps lock 11 hard drive 7 mute 11 power...
...92 HP Recovery Manager correcting boot problems 107 starting 106 HP Recovery media creating 103 recovery 106 HP Recovery partition recovery 106 removing 108 I integrated numeric keypad, identifying 13 internal microphones, identifying 9 J jacks audio-out (headphone)/audio-in (microphone) 7 network 8 RJ-45 (network) 8 K keyboard product description 4 keys action 13 airplane mode 14 esc 13 fn 13 Windows 13 L labels Bluetooth 16 regulatory 16 serial number 16 service 16 wireless certification 16 WLAN 16 latch, battery release 15 lights AC adapter/battery 8 caps lock 11 hard drive 7 mute 11 power...
Pavilion 17 Notebook PC Pavilion 15 Notebook PC Maintenance and Service Guide
Page 128
...options 105 recovery discs 104, 106 HP Recovery Manager 105 media 106 starting 106 supported discs 104 system 105 USB flash drive 106 using HP Recovery media 104 recovery media creating 103 creating using HP Recovery Manager 104 recovery partition removing 108 regulatory information regulatory label 16 wireless certification labels 16 removal/replacement procedures 41, 45 restore recovery for Ubuntu Linux computer models 110 restore DVDs for Ubuntu Linux computer models 109 restore USB device for Ubuntu Linux computer models 109 RJ-45 (network) jack, identifying 8 RJ-45 (network) status lights...
...options 105 recovery discs 104, 106 HP Recovery Manager 105 media 106 starting 106 supported discs 104 system 105 USB flash drive 106 using HP Recovery media 104 recovery media creating 103 creating using HP Recovery Manager 104 recovery partition removing 108 regulatory information regulatory label 16 wireless certification labels 16 removal/replacement procedures 41, 45 restore recovery for Ubuntu Linux computer models 110 restore DVDs for Ubuntu Linux computer models 109 restore USB device for Ubuntu Linux computer models 109 RJ-45 (network) jack, identifying 8 RJ-45 (network) status lights...
User Guide
Page 7
... 5 Locating hardware ...5 Locating software ...5 Right side ...6 Left side ...9 Display ...11 Top ...12 TouchPad ...12 Lights ...13 Buttons and speakers ...14 Keys ...15 Bottom ...16 Labels ...17 3 Connecting to a network ...18 Connecting to a wireless network ...18 Using the wireless controls 18 Using the wireless button 18 Using operating system controls 18 Sharing data and drives and accessing software 19 Using a WLAN ...19 Using an Internet service provider 19 Setting up a WLAN 20 Configuring a wireless router 20 Protecting your WLAN 20 Connecting to a WLAN 21 Using Bluetooth...
... 5 Locating hardware ...5 Locating software ...5 Right side ...6 Left side ...9 Display ...11 Top ...12 TouchPad ...12 Lights ...13 Buttons and speakers ...14 Keys ...15 Bottom ...16 Labels ...17 3 Connecting to a network ...18 Connecting to a wireless network ...18 Using the wireless controls 18 Using the wireless button 18 Using operating system controls 18 Sharing data and drives and accessing software 19 Using a WLAN ...19 Using an Internet service provider 19 Setting up a WLAN 20 Configuring a wireless router 20 Protecting your WLAN 20 Connecting to a WLAN 21 Using Bluetooth...
User Guide
Page 10
...updates 58 Installing HP and third-party software updates 58 Securing your wireless network ...59 Backing up your software applications and information 59 Using an optional security cable lock 59 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 60 Starting Setup Utility (BIOS) ...60 Updating the BIOS ...60 Determining the BIOS version 60 Downloading a BIOS update 61 Using HP PC Hardware Diagnostics (UEFI 62 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 62 10 Backing up, restoring, and recovering ...63 Creating recovery media and backups 63 Creating HP...
...updates 58 Installing HP and third-party software updates 58 Securing your wireless network ...59 Backing up your software applications and information 59 Using an optional security cable lock 59 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 60 Starting Setup Utility (BIOS) ...60 Updating the BIOS ...60 Determining the BIOS version 60 Downloading a BIOS update 61 Using HP PC Hardware Diagnostics (UEFI 62 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 62 10 Backing up, restoring, and recovering ...63 Creating recovery media and backups 63 Creating HP...
User Guide
Page 30
... wireless devices are enabled at the factory, you to set up a connection or network, connect to a wireless network Wireless technology transfers data across radio waves instead of websites using these features: ● Wireless button, wireless switch, or wireless key (referred to turn on your computer and a wired or wireless network connection. Using operating system controls The Network and Sharing Center allows you can explore the globe and access information from the Start screen, type help , and then select Help and Support. Connecting...
... wireless devices are enabled at the factory, you to set up a connection or network, connect to a wireless network Wireless technology transfers data across radio waves instead of websites using these features: ● Wireless button, wireless switch, or wireless key (referred to turn on your computer and a wired or wireless network connection. Using operating system controls The Network and Sharing Center allows you can explore the globe and access information from the Start screen, type help , and then select Help and Support. Connecting...
User Guide
Page 52
... each function by pressing the fn key in combination with the appropriate action key. Help and Support also provides automated troubleshooting tools and access to a simultaneous display on or off this feature in Setup Utility (BIOS). NOTE: To conserve battery power, turn off . CAUTION: Use extreme care when making changes in Setup Utility (BIOS). f6 Mutes or restores speaker sound. The action key feature is possible. 40 Chapter 5 Navigating the screen Errors can disable this...
... each function by pressing the fn key in combination with the appropriate action key. Help and Support also provides automated troubleshooting tools and access to a simultaneous display on or off this feature in Setup Utility (BIOS). NOTE: To conserve battery power, turn off . CAUTION: Use extreme care when making changes in Setup Utility (BIOS). f6 Mutes or restores speaker sound. The action key feature is possible. 40 Chapter 5 Navigating the screen Errors can disable this...
User Guide
Page 55
... must enter your Windows password before the computer will return to the screen. NOTE: If you need to create or change a user account password, go to be required on the keyboard. ● Tap or swipe the TouchPad. Manually initiating and exiting Sleep You can enable user-initiated Hibernation and change other power settings and timeouts using Power Options. 1. When the computer exits Sleep, the power lights turn on -screen instructions. NOTE: If you have set a password to step 5. 5. Click Change Settings...
... must enter your Windows password before the computer will return to the screen. NOTE: If you need to create or change a user account password, go to be required on the keyboard. ● Tap or swipe the TouchPad. Manually initiating and exiting Sleep You can enable user-initiated Hibernation and change other power settings and timeouts using Power Options. 1. When the computer exits Sleep, the power lights turn on -screen instructions. NOTE: If you have set a password to step 5. 5. Click Change Settings...
User Guide
Page 57
.... ● Turn off wireless devices when you are not using them. ● Disconnect unused external devices that are not using. ● Before you are not plugged into an external power source, such as an external hard drive connected to a USB port. ● Stop, disable, or remove any external media cards that is no longer holding a charge, run Battery Check in Power Options. ● Remove a user-replaceable battery from the computer if it from the Start screen, type support, select the HP Support Assistant app...
.... ● Turn off wireless devices when you are not using them. ● Disconnect unused external devices that are not using. ● Before you are not plugged into an external power source, such as an external hard drive connected to a USB port. ● Stop, disable, or remove any external media cards that is no longer holding a charge, run Battery Check in Power Options. ● Remove a user-replaceable battery from the computer if it from the Start screen, type support, select the HP Support Assistant app...
User Guide
Page 70
... is monitored and compared with a set of user-defined security criteria. A firewall can also register to function abnormally. For more information about computer viruses, from the Start screen, type hp support assistant, and then select the HP Support Assistant app. For more information, see Updating programs and drivers on -screen instructions. Using firewall software Firewalls are designed to prevent unauthorized access to date. Any data that were originally installed...
... is monitored and compared with a set of user-defined security criteria. A firewall can also register to function abnormally. For more information about computer viruses, from the Start screen, type hp support assistant, and then select the HP Support Assistant app. For more information, see Updating programs and drivers on -screen instructions. Using firewall software Firewalls are designed to prevent unauthorized access to date. Any data that were originally installed...
User Guide
Page 73
... Sleep. From the Start screen, type hp support assistant, and then select the HP Support Assistant app. 2. At the download area, follow these steps: a. If the update is more recent than your hard drive where the BIOS update is complete. You may need to access this information to your hard drive designation. Follow the on your BIOS, make a note of the path to the location on -screen instructions to download your computer to reliable external power using...
... Sleep. From the Start screen, type hp support assistant, and then select the HP Support Assistant app. 2. At the download area, follow these steps: a. If the update is more recent than your hard drive where the BIOS update is complete. You may need to access this information to your hard drive designation. Follow the on your BIOS, make a note of the path to the location on -screen instructions to download your computer to reliable external power using...
User Guide
Page 77
...; HP Recovery Manager recovers only software that you have not already created recovery media, see Recovering using HP Recovery Manager on page 67. Other applications included in the notification area, at the factory. For more information see Creating HP Recovery media (select models only) on page 63. If you have not already created recovery media, see Help and Support. ▲ From the Start screen, type support, and then select the HP Support Assistant app. - ● Windows offers several options for installation through HP Recovery Manager...
...; HP Recovery Manager recovers only software that you have not already created recovery media, see Recovering using HP Recovery Manager on page 67. Other applications included in the notification area, at the factory. For more information see Creating HP Recovery media (select models only) on page 63. If you have not already created recovery media, see Help and Support. ▲ From the Start screen, type support, and then select the HP Support Assistant app. - ● Windows offers several options for installation through HP Recovery Manager...
User Guide
Page 79
... the Start screen, type recovery, and then select HP Recovery Manager. 2. If possible, back up hard drive space. Removing the HP Recovery partition (select models only) HP Recovery Manager software allows you will not be able to remove everything and reinstall Windows. See Changing the computer boot order on or restart the computer, quickly press the Windows button, and then tap f9 for an optical drive or a USB flash drive. In addition, you to remove the HP Recovery partition to remove the HP Recovery partition: 1. Restore and recovery 67 or Turn...
... the Start screen, type recovery, and then select HP Recovery Manager. 2. If possible, back up hard drive space. Removing the HP Recovery partition (select models only) HP Recovery Manager software allows you will not be able to remove everything and reinstall Windows. See Changing the computer boot order on or restart the computer, quickly press the Windows button, and then tap f9 for an optical drive or a USB flash drive. In addition, you to remove the HP Recovery partition to remove the HP Recovery partition: 1. Restore and recovery 67 or Turn...
User Guide
Page 84
... Graphics 49 Hybrid Graphics 49 H hard drive HP 3D DriveGuard 51 hard drive light 6, 7 HDMI configuring audio 27 HDMI port connecting 26 identifying 9, 10, 23 headphones and microphones, connecting 25 Hibernation exiting 43 initiated during critical battery level 46 initiating 43 high-definition devices, connecting 26, 27 hot keys description 41 using 41 HP 3D DriveGuard 51 HP and third-party software updates, installing 58 HP PC Hardware Diagnostics (UEFI) downloading 62 using 62 HP Recovery Manager correcting boot problems 67 starting 66 72 Index
... Graphics 49 Hybrid Graphics 49 H hard drive HP 3D DriveGuard 51 hard drive light 6, 7 HDMI configuring audio 27 HDMI port connecting 26 identifying 9, 10, 23 headphones and microphones, connecting 25 Hibernation exiting 43 initiated during critical battery level 46 initiating 43 high-definition devices, connecting 26, 27 hot keys description 41 using 41 HP 3D DriveGuard 51 HP and third-party software updates, installing 58 HP PC Hardware Diagnostics (UEFI) downloading 62 using 62 HP Recovery Manager correcting boot problems 67 starting 66 72 Index
User Guide
Page 85
... N network jack, identifying 9, 10 num lock key, identifying 41 O operating environment 69 optical drive, identifying 6, 8, 24 original system recovery 65 P passwords Setup Utility (BIOS) 57 Windows 57 ports HDMI 9, 10, 23, 26 Miracast 27 USB 2.0 6, 8, 24 USB 3.0 9, 10, 23 power battery 44 power button, identifying 14 power connector, identifying 9, 10 power lights, identifying 6, 7, 13 product name and number, computer 17 public WLAN connection 21 R recover options 64 recovery discs 64, 66 HP Recovery Manager 65 media 66 starting 66 supported discs 64 system 65 USB flash drive 66 using HP...
... N network jack, identifying 9, 10 num lock key, identifying 41 O operating environment 69 optical drive, identifying 6, 8, 24 original system recovery 65 P passwords Setup Utility (BIOS) 57 Windows 57 ports HDMI 9, 10, 23, 26 Miracast 27 USB 2.0 6, 8, 24 USB 3.0 9, 10, 23 power battery 44 power button, identifying 14 power connector, identifying 9, 10 power lights, identifying 6, 7, 13 product name and number, computer 17 public WLAN connection 21 R recover options 64 recovery discs 64, 66 HP Recovery Manager 65 media 66 starting 66 supported discs 64 system 65 USB flash drive 66 using HP...