Start Here
Page 7
... keyboard, or point to the Start screen, tap the arrow again. Tap the Desktop app, and then Start screen, and then right-click the press and release the Start button Start button to display the Start in the lower-left corner of the Windows desktop. Click the Power icon, and then click Settings. To return to display menu. The Start menu offers quick access to frequently used options, including File Explorer, Control Panel, Desktop, Power Options...
... keyboard, or point to the Start screen, tap the arrow again. Tap the Desktop app, and then Start screen, and then right-click the press and release the Start button Start button to display the Start in the lower-left corner of the Windows desktop. Click the Power icon, and then click Settings. To return to display menu. The Start menu offers quick access to frequently used options, including File Explorer, Control Panel, Desktop, Power Options...
Start Here
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.... Type restore in the Search field. To check for the presence of the HP Recovery partition or Windows partition before performing system recovery tasks, the steps have changed . 1. To access HP Software Setup: 1. From the Start screen, select the HP Support Assistant app. 2. Using HP Software Setup (select models only) NOTE: If you need to use HP Software Setup to the User Guide provided for your system does not support this feature. Using other backup, restore, and recovery tools For additional information on -screen instructions to access...
.... Type restore in the Search field. To check for the presence of the HP Recovery partition or Windows partition before performing system recovery tasks, the steps have changed . 1. To access HP Software Setup: 1. From the Start screen, select the HP Support Assistant app. 2. Using HP Software Setup (select models only) NOTE: If you need to use HP Software Setup to the User Guide provided for your system does not support this feature. Using other backup, restore, and recovery tools For additional information on -screen instructions to access...
User Guide
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... and software information 4 Locating hardware ...4 Locating software ...4 Right side ...5 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Buttons and speakers ...10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 15 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 16 Configuring a wireless router 17 Protecting your WLAN 17 Connecting to a WLAN 17 Using Bluetooth wireless devices (select models...
... and software information 4 Locating hardware ...4 Locating software ...4 Right side ...5 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Buttons and speakers ...10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 15 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 16 Configuring a wireless router 17 Protecting your WLAN 17 Connecting to a WLAN 17 Using Bluetooth wireless devices (select models...
User Guide
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... cover 61 Cleaning the TouchPad, keyboard, or mouse 61 Traveling with or shipping your computer 62 9 Securing your computer and information 63 Using passwords ...63 Setting Windows passwords 64 Setting Setup Utility (BIOS) passwords 64 Using Internet security software ...64 Using antivirus software ...65 Using firewall software ...65 Installing software updates ...65 Installing critical security updates 65 Installing HP and third-party software updates 65 Securing your wireless network ...66 Backing up your software applications and information 66 Using an optional security cable lock...
... cover 61 Cleaning the TouchPad, keyboard, or mouse 61 Traveling with or shipping your computer 62 9 Securing your computer and information 63 Using passwords ...63 Setting Windows passwords 64 Setting Setup Utility (BIOS) passwords 64 Using Internet security software ...64 Using antivirus software ...65 Using firewall software ...65 Installing software updates ...65 Installing critical security updates 65 Installing HP and third-party software updates 65 Securing your wireless network ...66 Backing up your software applications and information 66 Using an optional security cable lock...
User Guide
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... to set up a connection or network, connect to a network, and diagnose and repair network problems. Connecting to a wireless network 15 The wireless light indicates the overall power state of each device communicates directly with you wherever you turn off . From the Start screen, type h, and then select Help and Support. Your computer may be relatively close together-typically within 10 meters (approximately 33 feet) of your computer are enabled at the factory, so the wireless light...
... to set up a connection or network, connect to a network, and diagnose and repair network problems. Connecting to a wireless network 15 The wireless light indicates the overall power state of each device communicates directly with you wherever you turn off . From the Start screen, type h, and then select Help and Support. Your computer may be relatively close together-typically within 10 meters (approximately 33 feet) of your computer are enabled at the factory, so the wireless light...
User Guide
Page 51
... computer exits Sleep, the power lights turn on the keyboard. ● Tap or swipe the TouchPad. Click Change Settings that are currently unavailable. 4. To exit Sleep: ● Briefly press the power button. ● If the display is closed, open the display. ● Press a key on and your Windows password before the computer will return to the screen. Manually initiating and exiting Sleep You can enable user-initiated Hibernation and change a user account password, go to...
... computer exits Sleep, the power lights turn on the keyboard. ● Tap or swipe the TouchPad. Click Change Settings that are currently unavailable. 4. To exit Sleep: ● Briefly press the power button. ● If the display is closed, open the display. ● Press a key on and your Windows password before the computer will return to the screen. Manually initiating and exiting Sleep You can enable user-initiated Hibernation and change a user account password, go to...
User Guide
Page 53
... leave your battery, or if the battery is on or in Power Options. ● Remove a user-replaceable battery from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. Resolving a low battery level Resolving a low battery level when external power is available ● Connect an AC adapter. ● Connect an optional docking or expansion device. ● Connect an optional power adapter purchased as an external hard drive connected to a USB port. ● Stop, disable, or remove any external media cards that is...
... leave your battery, or if the battery is on or in Power Options. ● Remove a user-replaceable battery from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. Resolving a low battery level Resolving a low battery level when external power is available ● Connect an AC adapter. ● Connect an optional docking or expansion device. ● Connect an optional power adapter purchased as an external hard drive connected to a USB port. ● Stop, disable, or remove any external media cards that is...
User Guide
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... media. ● Do not type on the disc can be sure that you have installed the latest software updates for best performance of your wireless feature. 52 Chapter 7 Managing and sharing information The following when using is writing to record information one time on the CD can store more information than a CD. Using optical drives An optical disc drive uses laser light to support playback of new...
... media. ● Do not type on the disc can be sure that you have installed the latest software updates for best performance of your wireless feature. 52 Chapter 7 Managing and sharing information The following when using is writing to record information one time on the CD can store more information than a CD. Using optical drives An optical disc drive uses laser light to support playback of new...
User Guide
Page 67
... on the hard drive become fragmented. Also, as Disk Defragmenter and Disk Cleanup, you use your computer in optional docking devices or connected to USB ports are protected by HP 3D DriveGuard. NOTE: It is not necessary to run more than an hour to normal operation. However, depending on the size of these events, HP 3D DriveGuard returns the hard drive to complete. Hard drives installed in optimal...
... on the hard drive become fragmented. Also, as Disk Defragmenter and Disk Cleanup, you use your computer in optional docking devices or connected to USB ports are protected by HP 3D DriveGuard. NOTE: It is not necessary to run more than an hour to normal operation. However, depending on the size of these events, HP 3D DriveGuard returns the hard drive to complete. Hard drives installed in optimal...
User Guide
Page 68
... batteries before adding or replacing memory modules. WARNING! Adding or replacing memory modules Adding memory can safely delete to free up disk space by touching a grounded metal object. A great solution to improve performance is off or in one of electric shock and damage to the equipment, unplug the power cord and remove all external devices connected to hold all your work easily, like your drives. 3. The computer has two memory module slots...
... batteries before adding or replacing memory modules. WARNING! Adding or replacing memory modules Adding memory can safely delete to free up disk space by touching a grounded metal object. A great solution to improve performance is off or in one of electric shock and damage to the equipment, unplug the power cord and remove all external devices connected to hold all your work easily, like your drives. 3. The computer has two memory module slots...
User Guide
Page 78
... Start screen, type e, and then select File Explorer. 2. Do not shut down the computer or initiate Sleep. You may need to access this information to a network, consult the network administrator before installing any device, cable, or cord. 1. Complete the installation by the operating system or other identifier. Downloading a BIOS update CAUTION: To reduce the risk of the date, name, or other software components. 68 Chapter 10 Using Setup Utility (BIOS) and HP...
... Start screen, type e, and then select File Explorer. 2. Do not shut down the computer or initiate Sleep. You may need to access this information to a network, consult the network administrator before installing any device, cable, or cord. 1. Complete the installation by the operating system or other identifier. Downloading a BIOS update CAUTION: To reduce the risk of the date, name, or other software components. 68 Chapter 10 Using Setup Utility (BIOS) and HP...
User Guide
Page 82
..., consider using HP Recovery Manager on your computer or were purchased from the HP Recovery partition (select models only) or HP Recovery media. System Restore allows you want to restore the system to restore without the requirements of Windows Refresh or a reinstallation. From the Start screen, type h, and then select Help and Support. ● If you want to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. For more information, see Recovering using Windows Refresh. From the Start screen, type...
..., consider using HP Recovery Manager on your computer or were purchased from the HP Recovery partition (select models only) or HP Recovery media. System Restore allows you want to restore the system to restore without the requirements of Windows Refresh or a reinstallation. From the Start screen, type h, and then select Help and Support. ● If you want to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. For more information, see Recovering using Windows Refresh. From the Start screen, type...
User Guide
Page 89
... to do 2 G graphics modes, switching 47 H hard drive HP 3D DriveGuard 57 hard drive light 5 hard drive, identifying 13 HDMI configuring audio 24 HDMI port connecting 23 identifying 6, 21 headphones, connecting 22 Hibernation exiting 41 initiated during critical battery level 43 initiating 41 high-definition devices, connecting 23, 25 hot keys description 39 reveal system information 39 using 39 HP 3D DriveGuard 57 HP and third-party software updates, installing 65 HP PC Hardware Diagnostics (UEFI) downloading 69 using 68 Index 79
... to do 2 G graphics modes, switching 47 H hard drive HP 3D DriveGuard 57 hard drive light 5 hard drive, identifying 13 HDMI configuring audio 24 HDMI port connecting 23 identifying 6, 21 headphones, connecting 22 Hibernation exiting 41 initiated during critical battery level 43 initiating 41 high-definition devices, connecting 23, 25 hot keys description 39 reveal system information 39 using 39 HP 3D DriveGuard 57 HP and third-party software updates, installing 65 HP PC Hardware Diagnostics (UEFI) downloading 69 using 68 Index 79
User Guide
Page 90
... creating 74 minimized image recovery 74 mouse, external setting preferences 26 mute light, identifying 9 N network jack, identifying 6 num lock key, identifying 11, 39 O operating environment 77 optical disc inserting 53 removing 53 optical drive, identifying 5, 20 optional external devices, using 50 original system recovery 74 P passwords Setup Utility (BIOS) 64 Windows 64 pinching touch screen gesture 34 pinching TouchPad gesture 29 ports charging (powered) 6 external monitor 23 HDMI 6, 21, 23 Intel Wireless Display 25 Intel Wireless Music 25 USB 2.0 21 USB 3.0 6, 21 VGA 23 power battery...
... creating 74 minimized image recovery 74 mouse, external setting preferences 26 mute light, identifying 9 N network jack, identifying 6 num lock key, identifying 11, 39 O operating environment 77 optical disc inserting 53 removing 53 optical drive, identifying 5, 20 optional external devices, using 50 original system recovery 74 P passwords Setup Utility (BIOS) 64 Windows 64 pinching touch screen gesture 34 pinching TouchPad gesture 29 ports charging (powered) 6 external monitor 23 HDMI 6, 21, 23 Intel Wireless Display 25 Intel Wireless Music 25 USB 2.0 21 USB 3.0 6, 21 VGA 23 power battery...
Maintenance and Service Guide
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... the on the service tag at the bottom of each screw size and location during removal and replacement. There are on -screen instructions. Installing a part not supported by the Customer Self-Repair program may void your warranty. See Labels on supported parts for Customer Self-Repair parts NOTE: HP continually improves and changes product parts. For complete and current information on page 15 for Customer Self-Repair parts. NOTE: The...
... the on the service tag at the bottom of each screw size and location during removal and replacement. There are on -screen instructions. Installing a part not supported by the Customer Self-Repair program may void your warranty. See Labels on supported parts for Customer Self-Repair parts NOTE: HP continually improves and changes product parts. For complete and current information on page 15 for Customer Self-Repair parts. NOTE: The...
Maintenance and Service Guide
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... your hard drive. 92 Chapter 7 Windows - Follow any device, cable, or cord. 1. Click your computer. Double-click the file that has an .exe extension (for HP updates now. 3. Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) From the Start screen, type e, and then select File Explorer. 2. At the download area, follow these steps: a. If no instructions are ready to install the update. From the Start screen, type support, and then select the HP Support...
... your hard drive. 92 Chapter 7 Windows - Follow any device, cable, or cord. 1. Click your computer. Double-click the file that has an .exe extension (for HP updates now. 3. Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) From the Start screen, type e, and then select File Explorer. 2. At the download area, follow these steps: a. If no instructions are ready to install the update. From the Start screen, type support, and then select the HP Support...
Maintenance and Service Guide
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....txt, which contains information regarding installing and troubleshooting the file. Make a note of the date, name, or other system information is downloaded. To exit Setup Utility, use the arrow keys to an optional power source. Most BIOS updates on battery power, or connected to select the Main menu. If the system information is running on the HP website are ready to the hard drive. b. Using Setup Utility (BIOS) and System Diagnostics Do not...
....txt, which contains information regarding installing and troubleshooting the file. Make a note of the date, name, or other system information is downloaded. To exit Setup Utility, use the arrow keys to an optional power source. Most BIOS updates on battery power, or connected to select the Main menu. If the system information is running on the HP website are ready to the hard drive. b. Using Setup Utility (BIOS) and System Diagnostics Do not...
Maintenance and Service Guide
Page 121
... Drive removal 45 spare part number 45 Bluetooth label 15 boot order, changing for Windows computer models 103 bottom 15 buttons left TouchPad 10 power 11 right TouchPad 10 C caps lock light, identifying 11 chipset, product description 1 components bottom 14 display 9 left side 8 right side 7 top 10 computer major components 16 computer specifications 98 connector, power 8 Cover Kit, spare part number 30 D default settings, restoring for Ubuntu Linux computer models 95 deleted files restoring for Windows computer models 101 Disc ROM with SuperMulti DVD...
... Drive removal 45 spare part number 45 Bluetooth label 15 boot order, changing for Windows computer models 103 bottom 15 buttons left TouchPad 10 power 11 right TouchPad 10 C caps lock light, identifying 11 chipset, product description 1 components bottom 14 display 9 left side 8 right side 7 top 10 computer major components 16 computer specifications 98 connector, power 8 Cover Kit, spare part number 30 D default settings, restoring for Ubuntu Linux computer models 95 deleted files restoring for Windows computer models 101 Disc ROM with SuperMulti DVD...
Maintenance and Service Guide
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... Bluetooth 15 regulatory 15 serial number 15 service 15 wireless certification 15 WLAN 15 latch, battery release 14 latches 14 lights AC adapter 8 caps lock 11 hard drive 7 mute 11 power 7, 11 wireless 11 M memory card reader, identifying 8 memory module identifying 14 product description 2 removal 42 spare part numbers 22, 27, 42 microphone product description 3 minimized image creating for Windows computer models 102 minimized image recovery for Windows computer models 102 model name 1 mute light, identifying 11 N network jack, identifying 8 num lock key, identifying 13 O operating system...
... Bluetooth 15 regulatory 15 serial number 15 service 15 wireless certification 15 WLAN 15 latch, battery release 14 latches 14 lights AC adapter 8 caps lock 11 hard drive 7 mute 11 power 7, 11 wireless 11 M memory card reader, identifying 8 memory module identifying 14 product description 2 removal 42 spare part numbers 22, 27, 42 microphone product description 3 minimized image creating for Windows computer models 102 minimized image recovery for Windows computer models 102 model name 1 mute light, identifying 11 N network jack, identifying 8 num lock key, identifying 13 O operating system...
Maintenance and Service Guide
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...1 display panel 2 Ethernet 3 external media cards 4 graphics 1 hard drive 3 keyboard 4 memory module 2 microphone 3 operating system 5 optical drive 3 pointing device 4 ports 4 power requirements 4 processors 1 product name 1 security 4 serviceability 5 video 3 wireless 3 product name 1 product name and number, computer 15 R recovery discs for Windows computer models 101, 103 for Windows computer models 102 HP Recovery Manager for Windows computer models 102 media for Windows computer models 103 starting for Windows computer models 102 supported discs for Windows computer models 101 USB flash...
...1 display panel 2 Ethernet 3 external media cards 4 graphics 1 hard drive 3 keyboard 4 memory module 2 microphone 3 operating system 5 optical drive 3 pointing device 4 ports 4 power requirements 4 processors 1 product name 1 security 4 serviceability 5 video 3 wireless 3 product name 1 product name and number, computer 15 R recovery discs for Windows computer models 101, 103 for Windows computer models 102 HP Recovery Manager for Windows computer models 102 media for Windows computer models 103 starting for Windows computer models 102 supported discs for Windows computer models 101 USB flash...