Start Here
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The Start menu offers quick access to display the Start menu. Action Using a keyboard and mouse Locate the Start button and the Start menu Point to the lower-left area of the Start screen, and then right-click the Start button to frequently used options, including File Explorer, Control Panel, Desktop, Power Options, and Shut down. Action Shut down . - the Start menu. 2. or - - Displaying all apps Action See all the apps on your computer Using a keyboard and mouse Point to display the Start button and...
The Start menu offers quick access to display the Start menu. Action Using a keyboard and mouse Locate the Start button and the Start menu Point to the lower-left area of the Start screen, and then right-click the Start button to frequently used options, including File Explorer, Control Panel, Desktop, Power Options, and Shut down. Action Shut down . - the Start menu. 2. or - - Displaying all apps Action See all the apps on your computer Using a keyboard and mouse Point to display the Start button and...
Start Here
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... recovery updates From the Start screen, type HP Software Setup. Checking for recovery partitions NOTE: If you need to the User Guide provided for the presence of the HP Recovery partition or Windows partition, from the system, the steps for your system does not support this feature. NOTE: If the HP Software Setup app does not appear, your computer. 2. Using other backup, restore, and recovery tools For additional information on -screen instructions to access the HP Support Assistant has changed . To access HP Software Setup: 1. Select HP Software Setup...
... recovery updates From the Start screen, type HP Software Setup. Checking for recovery partitions NOTE: If you need to the User Guide provided for the presence of the HP Recovery partition or Windows partition, from the system, the steps for your system does not support this feature. NOTE: If the HP Software Setup app does not appear, your computer. 2. Using other backup, restore, and recovery tools For additional information on -screen instructions to access the HP Support Assistant has changed . To access HP Software Setup: 1. Select HP Software Setup...
User Guide
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...Locating software ...5 Right side ...6 Left side ...7 Display ...9 Top ...10 TouchPad ...10 Lights ...11 Buttons and speakers ...12 Keys ...13 Bottom ...14 Labels ...15 3 Connecting to a network ...17 Connecting to a wireless network ...17 Using the wireless controls 17 Using the wireless button 17 Using operating system controls 17 Sharing data and drives and accessing software 18 Using a WLAN ...18 Using an Internet service provider 19 Setting up a WLAN 19 Configuring a wireless router 19 Protecting your WLAN 20 Connecting to a WLAN 20 Using Bluetooth wireless devices (select models...
...Locating software ...5 Right side ...6 Left side ...7 Display ...9 Top ...10 TouchPad ...10 Lights ...11 Buttons and speakers ...12 Keys ...13 Bottom ...14 Labels ...15 3 Connecting to a network ...17 Connecting to a wireless network ...17 Using the wireless controls 17 Using the wireless button 17 Using operating system controls 17 Sharing data and drives and accessing software 18 Using a WLAN ...18 Using an Internet service provider 19 Setting up a WLAN 19 Configuring a wireless router 19 Protecting your WLAN 20 Connecting to a WLAN 20 Using Bluetooth wireless devices (select models...
User Guide
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... a user-replaceable battery 44 Replacing a user-replaceable battery 44 Running on external AC power ...45 Troubleshooting power problems 45 HP CoolSense ...46 Refreshing your software content with Intel Smart Connect Technology (select models only 46 Shutting down (turning off) the computer 46 7 Maintaining your computer ...48 Improving performance ...48 Using HP 3D DriveGuard (select models only 48 Identifying HP 3D DriveGuard status 48 Using Disk Defragmenter 49 Using Disk Cleanup ...49 Adding or replacing memory modules 50 Updating programs...
... a user-replaceable battery 44 Replacing a user-replaceable battery 44 Running on external AC power ...45 Troubleshooting power problems 45 HP CoolSense ...46 Refreshing your software content with Intel Smart Connect Technology (select models only 46 Shutting down (turning off) the computer 46 7 Maintaining your computer ...48 Improving performance ...48 Using HP 3D DriveGuard (select models only 48 Identifying HP 3D DriveGuard status 48 Using Disk Defragmenter 49 Using Disk Cleanup ...49 Adding or replacing memory modules 50 Updating programs...
User Guide
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...updates 57 Installing HP and third-party software updates 57 Securing your wireless network ...58 Backing up your software applications and information 58 Using an optional security cable lock 58 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 59 Starting Setup Utility (BIOS) ...59 Updating the BIOS ...59 Determining the BIOS version 59 Downloading a BIOS update 60 Using HP PC Hardware Diagnostics (UEFI 60 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 61 10 Backing up, restoring, and recovering ...62 Creating recovery media and backups 62 Creating HP...
...updates 57 Installing HP and third-party software updates 57 Securing your wireless network ...58 Backing up your software applications and information 58 Using an optional security cable lock 58 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 59 Starting Setup Utility (BIOS) ...59 Updating the BIOS ...59 Determining the BIOS version 59 Downloading a BIOS update 60 Using HP PC Hardware Diagnostics (UEFI 60 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 61 10 Backing up, restoring, and recovering ...62 Creating recovery media and backups 62 Creating HP...
User Guide
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... a wireless access point. ● Bluetooth device (select models only)-Creates a personal area network (PAN) to connect to other . Because the wireless devices are off . 3 Connecting to a network Your computer can travel with you wherever you can explore the globe and access information from millions of websites using these features: ● Wireless button, wireless switch, or wireless key (referred to in this chapter as the wireless button) ● Operating system controls Using the wireless button The computer has a wireless button...
... a wireless access point. ● Bluetooth device (select models only)-Creates a personal area network (PAN) to connect to other . Because the wireless devices are off . 3 Connecting to a network Your computer can travel with you wherever you can explore the globe and access information from millions of websites using these features: ● Wireless button, wireless switch, or wireless key (referred to in this chapter as the wireless button) ● Operating system controls Using the wireless button The computer has a wireless button...
User Guide
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Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as walls and floors. For information about configuring and using Bluetooth devices, see the Bluetooth software Help. To connect the network cable, follow these steps: 1. Plug the network cable into a network wall jack (2) or router. Plug the other electronic devices or structural barriers such as the following: ● Computers (desktop, notebook, PDA...
Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as walls and floors. For information about configuring and using Bluetooth devices, see the Bluetooth software Help. To connect the network cable, follow these steps: 1. Plug the network cable into a network wall jack (2) or router. Plug the other electronic devices or structural barriers such as the following: ● Computers (desktop, notebook, PDA...
User Guide
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... these steps: 1. NOTE: If you must enter your Windows password before your work will return to create a user account password or change your current user account password, click Create or change your work returns to step 5. 5. To exit Sleep: ● Briefly press the power button. ● If the display is closed, open the display. ● Press a key on wakeup. 3. Manually initiating and exiting Sleep You can enable user-initiated Hibernation and change other power settings and timeouts using Power Options. 1.
... these steps: 1. NOTE: If you must enter your Windows password before your work will return to create a user account password or change your current user account password, click Create or change your work returns to step 5. 5. To exit Sleep: ● Briefly press the power button. ● If the display is closed, open the display. ● Press a key on wakeup. 3. Manually initiating and exiting Sleep You can enable user-initiated Hibernation and change other power settings and timeouts using Power Options. 1.
User Guide
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Holding the battery in Power Options. ● Remove a user-replaceable battery from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. Reset the battery release lock (2) to a USB port. ● Stop, disable, or remove any external media cards that you are not plugged into place. 2. HP Support Assistant provides the following tools and information about the battery: ● Battery test ● Information on battery types, specifications, life cycles, and capacity Conserving battery power Tips for the...
Holding the battery in Power Options. ● Remove a user-replaceable battery from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. Reset the battery release lock (2) to a USB port. ● Stop, disable, or remove any external media cards that you are not plugged into place. 2. HP Support Assistant provides the following tools and information about the battery: ● Battery test ● Information on battery types, specifications, life cycles, and capacity Conserving battery power Tips for the...
User Guide
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... the operating system so that allows you connect your BIOS, make a note of the date, name, or other software components. 60 Chapter 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) At the download area, follow these steps: 1. Follow the on-screen instructions to download your selection to the location on your computer. BIOS installation procedures vary. The hard drive designation is connected to reliable external power using the AC adapter. If no instructions are...
... the operating system so that allows you connect your BIOS, make a note of the date, name, or other software components. 60 Chapter 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) At the download area, follow these steps: 1. Follow the on-screen instructions to download your selection to the location on your computer. BIOS installation procedures vary. The hard drive designation is connected to reliable external power using the AC adapter. If no instructions are...
User Guide
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... driver. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on page 66. Minimized Image Recovery installs only drivers and hardware-enabling applications. System Restore allows you want a quick and easy way to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. Windows creates system restore points automatically during a Windows update and other system maintenance events. From the Start screen, type h, and then select Help and Support. ● If you can use...
... driver. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on page 66. Minimized Image Recovery installs only drivers and hardware-enabling applications. System Restore allows you want a quick and easy way to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. Windows creates system restore points automatically during a Windows update and other system maintenance events. From the Start screen, type h, and then select Help and Support. ● If you can use...
User Guide
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... 14 hard drive light, identifying 6 HDMI port connecting 27 identifying 7, 23 HDMI, configuring audio 28 headphones, connecting 24 Hibernation exiting 41 initiated during critical battery level 44 initiating 41 high-definition devices, connecting 27, 28 hot keys description 39 reveal system information 39 using 39 HP 3D DriveGuard 48 HP and third-party software updates, installing 57 HP PC Hardware Diagnostics (UEFI) downloading 61 using 60 HP Recovery Manager correcting boot problems 67 starting 67 HP Recovery media creating 63 recovery 67 HP Recovery partition recovery 66 HP Recovery...
... 14 hard drive light, identifying 6 HDMI port connecting 27 identifying 7, 23 HDMI, configuring audio 28 headphones, connecting 24 Hibernation exiting 41 initiated during critical battery level 44 initiating 41 high-definition devices, connecting 27, 28 hot keys description 39 reveal system information 39 using 39 HP 3D DriveGuard 48 HP and third-party software updates, installing 57 HP PC Hardware Diagnostics (UEFI) downloading 61 using 60 HP Recovery Manager correcting boot problems 67 starting 67 HP Recovery media creating 63 recovery 67 HP Recovery partition recovery 66 HP Recovery...
User Guide
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...14 inserting 51 removing 50 replacing 50 memory module service door, removing 50 microphone, connecting 24 minimized image creating 66 minimized image recovery 66 mouse, external setting preferences 29 mute light, identifying 11 N network jack, identifying 7 network lights, identifying 7 O operating environment 69 optical drive, identifying 7, 23 original system recovery 66 P passwords Setup Utility (BIOS) 56 Windows 56 pinching touch screen gesture 35 pinching TouchPad gesture 31 ports external monitor 26 HDMI 7, 23, 27 Intel Wireless Display 28 USB 2.0 6, 23 USB 3.0 8, 23 VGA 26 power button...
...14 inserting 51 removing 50 replacing 50 memory module service door, removing 50 microphone, connecting 24 minimized image creating 66 minimized image recovery 66 mouse, external setting preferences 29 mute light, identifying 11 N network jack, identifying 7 network lights, identifying 7 O operating environment 69 optical drive, identifying 7, 23 original system recovery 66 P passwords Setup Utility (BIOS) 56 Windows 56 pinching touch screen gesture 35 pinching TouchPad gesture 31 ports external monitor 26 HDMI 7, 23, 27 Intel Wireless Display 28 USB 2.0 6, 23 USB 3.0 8, 23 VGA 26 power button...
Maintenance and Service Guide
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... location on your hard drive. Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) Do not download or install a BIOS update while the computer is downloaded. From the Start screen, type support, and then select the HP Support Assistant app. 2. You may need to your hard drive where the BIOS update is running on battery power, docked in an optional docking device, or connected to select Exit, select Exit Discarding Changes, and then press enter. 4. You will need this information to locate the update...
... location on your hard drive. Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) Do not download or install a BIOS update while the computer is downloaded. From the Start screen, type support, and then select the HP Support Assistant app. 2. You may need to your hard drive where the BIOS update is running on battery power, docked in an optional docking device, or connected to select Exit, select Exit Discarding Changes, and then press enter. 4. You will need this information to locate the update...
Maintenance and Service Guide
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... has been downloaded to your computer. 2. If the system information is displayed. 3. Do not insert, remove, connect, or disconnect any device, cable, or cord. 1. Start Setup Utility. 2. To exit Setup Utility, use the arrow keys to select the Main menu. Access the page on battery power, or connected to an optional power source. Identify the BIOS update that is running on the HP website that provides software for your hard drive. You may be displayed by unplugging...
... has been downloaded to your computer. 2. If the system information is displayed. 3. Do not insert, remove, connect, or disconnect any device, cable, or cord. 1. Start Setup Utility. 2. To exit Setup Utility, use the arrow keys to select the Main menu. Access the page on battery power, or connected to an optional power source. Identify the BIOS update that is running on the HP website that provides software for your hard drive. You may be displayed by unplugging...
Maintenance and Service Guide
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... of HP Recovery Manager to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. For more information, see Recovering using HP Recovery Manager HP Recovery Manager software allows you wish to remove the recovery partition to reinstall the individual application or driver. From the Start screen, type help, and then select Help and Support. ● If you can use the Drivers and Applications Reinstall option of expertise: ● Windows offers several options for installation through the Drivers and Applications Reinstall option in HP Recovery...
... of HP Recovery Manager to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. For more information, see Recovering using HP Recovery Manager HP Recovery Manager software allows you wish to remove the recovery partition to reinstall the individual application or driver. From the Start screen, type help, and then select Help and Support. ● If you can use the Drivers and Applications Reinstall option of expertise: ● Windows offers several options for installation through the Drivers and Applications Reinstall option in HP Recovery...
Maintenance and Service Guide
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... audio 4 chipset 2 display panel 3 Ethernet 4 external media cards 5 graphics 2 hard drive 4 keyboard 5 memory module 3 microphone 4 operating system 6 optical drive 4 pointing device 5 ports 5 power requirements 5 processors 1 product name 1 security 6 serviceability 6 video 4 wireless 4 product name 1 product name and number, computer 19 R recovery discs for Windows 8 computer models 117, 121 for Windows 8 computer models 119 HP Recovery Manager for Windows 8 computer models 119 media for Windows 8 computer models 121 starting for Windows 8 computer models 120 supported discs for Windows...
... audio 4 chipset 2 display panel 3 Ethernet 4 external media cards 5 graphics 2 hard drive 4 keyboard 5 memory module 3 microphone 4 operating system 6 optical drive 4 pointing device 5 ports 5 power requirements 5 processors 1 product name 1 security 6 serviceability 6 video 4 wireless 4 product name 1 product name and number, computer 19 R recovery discs for Windows 8 computer models 117, 121 for Windows 8 computer models 119 HP Recovery Manager for Windows 8 computer models 119 media for Windows 8 computer models 121 starting for Windows 8 computer models 120 supported discs for Windows...
Maintenance and Service Guide 1
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From the Start screen, type support, and then select the HP Support Assistant app. 2. Follow the on battery power, docked in an optional docking device, or connected to the hard drive. The hard drive designation is more recent than your hard drive. 94 Chapter 7 Windows - Complete the installation by unplugging the power cord from your BIOS, make a note of the date, name, or other identifier. Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) Do not download or install a BIOS update while...
From the Start screen, type support, and then select the HP Support Assistant app. 2. Follow the on battery power, docked in an optional docking device, or connected to the hard drive. The hard drive designation is more recent than your hard drive. 94 Chapter 7 Windows - Complete the installation by unplugging the power cord from your BIOS, make a note of the date, name, or other identifier. Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) Do not download or install a BIOS update while...
Maintenance and Service Guide 1
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... models 108 I integrated webcam, identifying 9 internal microphones, identifying 9 J jacks audio-in (microphone) 6 audio-out (headphone) 6 network 7 RJ-45 (network) 7 K keyboard product description removal 55 spare part numbers 35, 55 keys action 13 esc 13 fn 13 Windows 13 4 19, 33, 34, L labels Bluetooth 16 regulatory 16 serial number 15 service 15 wireless certification 16 WLAN 16 latch, battery release identifying 14 lights AC adapter 7 caps lock 11 hard drive 6 mute 11 network 7 power 6, 11 RJ-45 (network) 7 wireless 11 M memory card reader, identifying 7 memory module identifying 14...
... models 108 I integrated webcam, identifying 9 internal microphones, identifying 9 J jacks audio-in (microphone) 6 audio-out (headphone) 6 network 7 RJ-45 (network) 7 K keyboard product description removal 55 spare part numbers 35, 55 keys action 13 esc 13 fn 13 Windows 13 4 19, 33, 34, L labels Bluetooth 16 regulatory 16 serial number 15 service 15 wireless certification 16 WLAN 16 latch, battery release identifying 14 lights AC adapter 7 caps lock 11 hard drive 6 mute 11 network 7 power 6, 11 RJ-45 (network) 7 wireless 11 M memory card reader, identifying 7 memory module identifying 14...
Maintenance and Service Guide 1
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...1 display panel 2 Ethernet 4 external media cards 4 graphics 1 hard drive 3 keyboard 4 memory module 3 microphone 3 operating system 5 optical drive 3 pointing device 4 ports 4 power requirements 5 processors 1 product name 1 security 5 serviceability 5 video 3 wireless 4 product name 1 product name and number, computer 15 R recovery discs for Windows computer models 105, 107 for Windows computer models 106 HP Recovery Manager for Windows computer models 106 media for Windows computer models 107 starting for Windows computer models 106 supported discs for Windows computer models 105 USB flash...
...1 display panel 2 Ethernet 4 external media cards 4 graphics 1 hard drive 3 keyboard 4 memory module 3 microphone 3 operating system 5 optical drive 3 pointing device 4 ports 4 power requirements 5 processors 1 product name 1 security 5 serviceability 5 video 3 wireless 4 product name 1 product name and number, computer 15 R recovery discs for Windows computer models 105, 107 for Windows computer models 106 HP Recovery Manager for Windows computer models 106 media for Windows computer models 107 starting for Windows computer models 106 supported discs for Windows computer models 105 USB flash...