User Guide
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...Locating software ...5 Right side ...6 Left side ...7 Display ...9 Top ...10 TouchPad ...10 Lights ...11 Buttons and speakers ...12 Keys ...13 Bottom ...14 Labels ...15 3 Connecting to a network ...17 Connecting to a wireless network ...17 Using the wireless controls 17 Using the wireless button 17 Using operating system controls 17 Sharing data and drives and accessing software 18 Using a WLAN ...18 Using an Internet service provider 19 Setting up a WLAN 19 Configuring a wireless router 19 Protecting your WLAN 20 Connecting to a WLAN 20 Using Bluetooth wireless devices (select models...
...Locating software ...5 Right side ...6 Left side ...7 Display ...9 Top ...10 TouchPad ...10 Lights ...11 Buttons and speakers ...12 Keys ...13 Bottom ...14 Labels ...15 3 Connecting to a network ...17 Connecting to a wireless network ...17 Using the wireless controls 17 Using the wireless button 17 Using operating system controls 17 Sharing data and drives and accessing software 18 Using a WLAN ...18 Using an Internet service provider 19 Setting up a WLAN 19 Configuring a wireless router 19 Protecting your WLAN 20 Connecting to a WLAN 20 Using Bluetooth wireless devices (select models...
User Guide
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... a user-replaceable battery 44 Replacing a user-replaceable battery 44 Running on external AC power ...45 Troubleshooting power problems 45 HP CoolSense ...46 Refreshing your software content with Intel Smart Connect Technology (select models only 46 Shutting down (turning off) the computer 46 7 Maintaining your computer ...48 Improving performance ...48 Using HP 3D DriveGuard (select models only 48 Identifying HP 3D DriveGuard status 48 Using Disk Defragmenter 49 Using Disk Cleanup ...49 Adding or replacing memory modules 50 Updating programs...
... a user-replaceable battery 44 Replacing a user-replaceable battery 44 Running on external AC power ...45 Troubleshooting power problems 45 HP CoolSense ...46 Refreshing your software content with Intel Smart Connect Technology (select models only 46 Shutting down (turning off) the computer 46 7 Maintaining your computer ...48 Improving performance ...48 Using HP 3D DriveGuard (select models only 48 Identifying HP 3D DriveGuard status 48 Using Disk Defragmenter 49 Using Disk Cleanup ...49 Adding or replacing memory modules 50 Updating programs...
User Guide
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...updates 57 Installing HP and third-party software updates 57 Securing your wireless network ...58 Backing up your software applications and information 58 Using an optional security cable lock 58 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 59 Starting Setup Utility (BIOS) ...59 Updating the BIOS ...59 Determining the BIOS version 59 Downloading a BIOS update 60 Using HP PC Hardware Diagnostics (UEFI 60 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 61 10 Backing up, restoring, and recovering ...62 Creating recovery media and backups 62 Creating HP...
...updates 57 Installing HP and third-party software updates 57 Securing your wireless network ...58 Backing up your software applications and information 58 Using an optional security cable lock 58 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 59 Starting Setup Utility (BIOS) ...59 Updating the BIOS ...59 Determining the BIOS version 59 Downloading a BIOS update 60 Using HP PC Hardware Diagnostics (UEFI 60 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 61 10 Backing up, restoring, and recovering ...62 Creating recovery media and backups 62 Creating HP...
User Guide
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..., and cameras. Using the wireless controls You can control the wireless devices in corporate offices, your computer communicates with you wherever you turn off . In a PAN, each other Bluetooth-enabled devices such as the wireless button) ● Operating system controls Using the wireless button The computer has a wireless button, one or more wireless devices, and one wireless device is on the computer. The wireless light indicates the overall power state of the following wireless devices: ● Wireless local area network (WLAN) device-Connects the...
..., and cameras. Using the wireless controls You can control the wireless devices in corporate offices, your computer communicates with you wherever you turn off . In a PAN, each other Bluetooth-enabled devices such as the wireless button) ● Operating system controls Using the wireless button The computer has a wireless button, one or more wireless devices, and one wireless device is on the computer. The wireless light indicates the overall power state of the following wireless devices: ● Wireless local area network (WLAN) device-Connects the...
User Guide
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NOTE: The functional range (how far your wireless signals travel) depends on the computer. 2. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that allows you to set up a PAN of the network cable into the network jack (1) on WLAN implementation, router manufacturer, and interference from TV and radio reception, orient the circuitry end of working wirelessly), or if you...
NOTE: The functional range (how far your wireless signals travel) depends on the computer. 2. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that allows you to set up a PAN of the network cable into the network jack (1) on WLAN implementation, router manufacturer, and interference from TV and radio reception, orient the circuitry end of working wirelessly), or if you...
User Guide
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... control the pointer on an external mouse. From the Synaptics TouchPad screen, select or clear the check box next to the gesture that you to turn a gesture off . 2. Using the TouchPad 29 From the Start screen, type c, select Control Panel, and then select Hardware and Sound. Review the Windows 8 Basics guide included with simple finger movements. NOTE: An external USB mouse (purchased separately) can customize the touch gestures by changing settings, button configurations, click speed, and pointer options...
... control the pointer on an external mouse. From the Synaptics TouchPad screen, select or clear the check box next to the gesture that you to turn a gesture off . 2. Using the TouchPad 29 From the Start screen, type c, select Control Panel, and then select Hardware and Sound. Review the Windows 8 Basics guide included with simple finger movements. NOTE: An external USB mouse (purchased separately) can customize the touch gestures by changing settings, button configurations, click speed, and pointer options...
User Guide
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... Turns the wireless feature on opening Setup Utility (BIOS), and then follow the instructions at the bottom of an audio CD, a DVD, or a BD. NOTE: A wireless network must press the fn key in Setup Utility. Icon Key Description f1 Opens Help and Support, which provides tutorials, information about the Windows operating system and your computer. Help and Support also provides automated troubleshooting tools and access to perform actions quickly. CAUTION: Use extreme care when making changes...
... Turns the wireless feature on opening Setup Utility (BIOS), and then follow the instructions at the bottom of an audio CD, a DVD, or a BD. NOTE: A wireless network must press the fn key in Setup Utility. Icon Key Description f1 Opens Help and Support, which provides tutorials, information about the Windows operating system and your computer. Help and Support also provides automated troubleshooting tools and access to perform actions quickly. CAUTION: Use extreme care when making changes...
User Guide
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... Sleep You can enable user-initiated Hibernation and change a user account password, go to create or change other power settings and timeouts using Power Options. 1. Manually initiating and exiting Hibernation (select models only) You can initiate Sleep in any of the following ways: ● Close the display. ● From the Start screen, point to the upper-right or lower-right corner of applications. 2. Setting password protection on wakeup, you must enter your Windows password...
... Sleep You can enable user-initiated Hibernation and change a user account password, go to create or change other power settings and timeouts using Power Options. 1. Manually initiating and exiting Hibernation (select models only) You can initiate Sleep in any of the following ways: ● Close the display. ● From the Start screen, point to the upper-right or lower-right corner of applications. 2. Setting password protection on wakeup, you must enter your Windows password...
User Guide
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... battery is the sole power source for conserving battery power and maximizing battery life: ● Lower the brightness on battery power 43 Finding battery information To monitor the status of your work, initiate Sleep or shut down the computer. CAUTION: Do not slant the battery as an external hard drive connected to the locked position. Running on the display. ● Select the Power saver setting in Power Options. ● Remove a user-replaceable battery from the Start screen, type support, select the HP Support...
... battery is the sole power source for conserving battery power and maximizing battery life: ● Lower the brightness on battery power 43 Finding battery information To monitor the status of your work, initiate Sleep or shut down the computer. CAUTION: Do not slant the battery as an external hard drive connected to the locked position. Running on the display. ● Select the Power saver setting in Power Options. ● Remove a user-replaceable battery from the Start screen, type support, select the HP Support...
User Guide
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... number of this, the hard drive works harder to run more efficiently. You may take more efficiently. A fragmented drive means data on a monthly schedule, but you start Disk Defragmenter, it works without supervision. From the Start screen, type d, and then type disk in the search box. Select Settings, and then select Free up disk space and help the computer run more than an hour to AC power. 2. HP...
... number of this, the hard drive works harder to run more efficiently. You may take more efficiently. A fragmented drive means data on a monthly schedule, but you start Disk Defragmenter, it works without supervision. From the Start screen, type d, and then type disk in the search box. Select Settings, and then select Free up disk space and help the computer run more than an hour to AC power. 2. HP...
User Guide
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..., antivirus software must be software you can disable programs, utilities, or the operating system, or cause them , and in most cases, repair any damage they have installed third-party software after you can be kept up to fully protect your computer, regularly update the software. It is monitored and compared with a set of user-defined security criteria. Using firewall software Firewalls are two types of firewalls...
..., antivirus software must be software you can disable programs, utilities, or the operating system, or cause them , and in most cases, repair any damage they have installed third-party software after you can be kept up to fully protect your computer, regularly update the software. It is monitored and compared with a set of user-defined security criteria. Using firewall software Firewalls are two types of firewalls...
User Guide
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... network administrator before installing any software updates, especially system BIOS updates. If the update is more recent than your computer to the BIOS version currently installed on -screen instructions. If the update is more recent than your BIOS, make a note of the date, name, or other software components. 60 Chapter 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) NOTE: If you connect your BIOS, make a note of the path to download your hard drive. Using the hard drive...
... network administrator before installing any software updates, especially system BIOS updates. If the update is more recent than your computer to the BIOS version currently installed on -screen instructions. If the update is more recent than your BIOS, make a note of the date, name, or other software components. 60 Chapter 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) NOTE: If you connect your BIOS, make a note of the path to download your hard drive. Using the hard drive...
User Guide
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... hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. Even if you did not manually create a restore point, you to restore your computer or were purchased from the HP Recovery partition (select models only) or HP Recovery media. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information, see Recovering using File History, see Creating HP Recovery media on page 66. Windows creates system restore points automatically during a Windows update and other system maintenance events. From the Start screen, type...
... hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. Even if you did not manually create a restore point, you to restore your computer or were purchased from the HP Recovery partition (select models only) or HP Recovery media. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information, see Recovering using File History, see Creating HP Recovery media on page 66. Windows creates system restore points automatically during a Windows update and other system maintenance events. From the Start screen, type...
User Guide
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... 14 hard drive light, identifying 6 HDMI port connecting 27 identifying 7, 23 HDMI, configuring audio 28 headphones, connecting 24 Hibernation exiting 41 initiated during critical battery level 44 initiating 41 high-definition devices, connecting 27, 28 hot keys description 39 reveal system information 39 using 39 HP 3D DriveGuard 48 HP and third-party software updates, installing 57 HP PC Hardware Diagnostics (UEFI) downloading 61 using 60 HP Recovery Manager correcting boot problems 67 starting 67 HP Recovery media creating 63 recovery 67 HP Recovery partition recovery 66 HP Recovery...
... 14 hard drive light, identifying 6 HDMI port connecting 27 identifying 7, 23 HDMI, configuring audio 28 headphones, connecting 24 Hibernation exiting 41 initiated during critical battery level 44 initiating 41 high-definition devices, connecting 27, 28 hot keys description 39 reveal system information 39 using 39 HP 3D DriveGuard 48 HP and third-party software updates, installing 57 HP PC Hardware Diagnostics (UEFI) downloading 61 using 60 HP Recovery Manager correcting boot problems 67 starting 67 HP Recovery media creating 63 recovery 67 HP Recovery partition recovery 66 HP Recovery...
User Guide
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...14 inserting 51 removing 50 replacing 50 memory module service door, removing 50 microphone, connecting 24 minimized image creating 66 minimized image recovery 66 mouse, external setting preferences 29 mute light, identifying 11 N network jack, identifying 7 network lights, identifying 7 O operating environment 69 optical drive, identifying 7, 23 original system recovery 66 P passwords Setup Utility (BIOS) 56 Windows 56 pinching touch screen gesture 35 pinching TouchPad gesture 31 ports external monitor 26 HDMI 7, 23, 27 Intel Wireless Display 28 USB 2.0 6, 23 USB 3.0 8, 23 VGA 26 power button...
...14 inserting 51 removing 50 replacing 50 memory module service door, removing 50 microphone, connecting 24 minimized image creating 66 minimized image recovery 66 mouse, external setting preferences 29 mute light, identifying 11 N network jack, identifying 7 network lights, identifying 7 O operating environment 69 optical drive, identifying 7, 23 original system recovery 66 P passwords Setup Utility (BIOS) 56 Windows 56 pinching touch screen gesture 35 pinching TouchPad gesture 31 ports external monitor 26 HDMI 7, 23, 27 Intel Wireless Display 28 USB 2.0 6, 23 USB 3.0 8, 23 VGA 26 power button...
Maintenance and Service Guide
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... a network, consult the network administrator before installing any device, cable, or cord. 1. From the Start screen, type e, and then select File Explorer. 2. Click your computer to an optional power source. The BIOS installation begins. 5. You may need to access this information to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is typically Local Disk (C:). 3. Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) Follow the on -screen instructions. 106 Chapter 7 Windows...
... a network, consult the network administrator before installing any device, cable, or cord. 1. From the Start screen, type e, and then select File Explorer. 2. Click your computer to an optional power source. The BIOS installation begins. 5. You may need to access this information to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is typically Local Disk (C:). 3. Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) Follow the on -screen instructions. 106 Chapter 7 Windows...
Maintenance and Service Guide
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... your hard drive where the BIOS update is running on -screen instructions to select Exit > Exit Discarding Changes, and then press enter. At the download area, follow these steps: a. b. Do not shut down the computer or initiate Suspend or Hibernation. Most BIOS updates on your computer and access the BIOS update you need to an optional power source. To exit Setup Utility, use the arrow keys to download. 3. You may be displayed by...
... your hard drive where the BIOS update is running on -screen instructions to select Exit > Exit Discarding Changes, and then press enter. At the download area, follow these steps: a. b. Do not shut down the computer or initiate Suspend or Hibernation. Most BIOS updates on your computer and access the BIOS update you need to an optional power source. To exit Setup Utility, use the arrow keys to download. 3. You may be displayed by...
Maintenance and Service Guide
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... from the HP Recovery partition or HP Recovery media. Using the HP Recovery media you created, you need to the replacement drive. From the Start screen, type help, and then select Help and Support. ● If you can choose the HP Minimized Image Recovery option from one of HP Recovery media to restore the factory image to correct a problem with a preinstalled application or driver, use the Factory Reset option of the following recovery options: ● System Recovery-Reinstalls the original operating system, and then configures the settings for...
... from the HP Recovery partition or HP Recovery media. Using the HP Recovery media you created, you need to the replacement drive. From the Start screen, type help, and then select Help and Support. ● If you can choose the HP Minimized Image Recovery option from one of HP Recovery media to restore the factory image to correct a problem with a preinstalled application or driver, use the Factory Reset option of the following recovery options: ● System Recovery-Reinstalls the original operating system, and then configures the settings for...
Maintenance and Service Guide
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... webcam, identifying 12 internal microphones, identifying 12 J jacks audio-in (microphone) 8 audio-out (headphone) 8 network 10 RJ-45 (network) 10 K keyboard product description removal 62 spare part numbers 41, 42, 62 keys action 16 esc 16 fn 16 Windows 16 5 23, 40, L labels Bluetooth 20 regulatory 20 serial number 19 service 19 wireless certification 20 WLAN 20 latch, battery release 17 lights AC adapter 10 caps lock 14 hard drive 8 mute 14 network 10 power 8, 14 RJ-45 (network) 10 wireless 14 M memory card reader, identifying 11 memory module...
... webcam, identifying 12 internal microphones, identifying 12 J jacks audio-in (microphone) 8 audio-out (headphone) 8 network 10 RJ-45 (network) 10 K keyboard product description removal 62 spare part numbers 41, 42, 62 keys action 16 esc 16 fn 16 Windows 16 5 23, 40, L labels Bluetooth 20 regulatory 20 serial number 19 service 19 wireless certification 20 WLAN 20 latch, battery release 17 lights AC adapter 10 caps lock 14 hard drive 8 mute 14 network 10 power 8, 14 RJ-45 (network) 10 wireless 14 M memory card reader, identifying 11 memory module...
Maintenance and Service Guide
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... audio 4 chipset 2 display panel 3 Ethernet 4 external media cards 5 graphics 2 hard drive 4 keyboard 5 memory module 3 microphone 4 operating system 6 optical drive 4 pointing device 5 ports 5 power requirements 5 processors 1 product name 1 security 6 serviceability 6 video 4 wireless 4 product name 1 product name and number, computer 19 R recovery discs for Windows 8 computer models 117, 121 for Windows 8 computer models 119 HP Recovery Manager for Windows 8 computer models 119 media for Windows 8 computer models 121 starting for Windows 8 computer models 120 supported discs for Windows...
... audio 4 chipset 2 display panel 3 Ethernet 4 external media cards 5 graphics 2 hard drive 4 keyboard 5 memory module 3 microphone 4 operating system 6 optical drive 4 pointing device 5 ports 5 power requirements 5 processors 1 product name 1 security 6 serviceability 6 video 4 wireless 4 product name 1 product name and number, computer 19 R recovery discs for Windows 8 computer models 117, 121 for Windows 8 computer models 119 HP Recovery Manager for Windows 8 computer models 119 media for Windows 8 computer models 121 starting for Windows 8 computer models 120 supported discs for Windows...