HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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.../support/SupportManual/c01600726/c01600726.pdf. Updates to the Intel Matrix Storage Manager driver are configured with Intel® Application Accelerator drivers. Page 6 Procedures for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to SATA AHCI mode Using Sysprep with Serial ATA hard disk drives. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook...
.../support/SupportManual/c01600726/c01600726.pdf. Updates to the Intel Matrix Storage Manager driver are configured with Intel® Application Accelerator drivers. Page 6 Procedures for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to SATA AHCI mode Using Sysprep with Serial ATA hard disk drives. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook...
HP Pavilion x360 Convertible PC Maintenance and Service Guide
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Keyboard/top cover ...34 TouchPad ...37 Battery ...38 Hard drive ...39 WLAN module ...41 Audio/USB board ...43 Fan ...44 Speakers ...45 Power button board ...46 Display assembly ...47 Power connector cable ...55 System board ...56 Heat sink ...59 Memory module ...61 6 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 63 Starting Setup Utility (BIOS) ...63 Updating the BIOS ...63 Determining the BIOS version 63 Downloading a BIOS update 64 Using HP PC Hardware Diagnostics (UEFI 65 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 65 7 Specifications ...66 8 ...
Keyboard/top cover ...34 TouchPad ...37 Battery ...38 Hard drive ...39 WLAN module ...41 Audio/USB board ...43 Fan ...44 Speakers ...45 Power button board ...46 Display assembly ...47 Power connector cable ...55 System board ...56 Heat sink ...59 Memory module ...61 6 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 63 Starting Setup Utility (BIOS) ...63 Updating the BIOS ...63 Determining the BIOS version 63 Downloading a BIOS update 64 Using HP PC Hardware Diagnostics (UEFI 65 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 65 7 Specifications ...66 8 ...
HP Pavilion x360 Convertible PC Maintenance and Service Guide
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..., remove, connect, or disconnect any software updates, especially system BIOS updates. From the Start screen, type hp support assistant, and then select the HP Support Assistant app. 2. At the download area, follow these instructions: Do not disconnect power from the computer by following the on -screen instructions. 4. Follow the on-screen instructions to download your computer. Click your hard drive. 64 Chapter 6 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) Using the hard drive path you are ready to the hard drive...
..., remove, connect, or disconnect any software updates, especially system BIOS updates. From the Start screen, type hp support assistant, and then select the HP Support Assistant app. 2. At the download area, follow these instructions: Do not disconnect power from the computer by following the on -screen instructions. 4. Follow the on-screen instructions to download your computer. Click your hard drive. 64 Chapter 6 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) Using the hard drive path you are ready to the hard drive...
HP Pavilion x360 Convertible PC Maintenance and Service Guide
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... using HP Recovery Manager on -screen instructions. ● If you want to recover the computer's original factory partitioning and content, you can choose the System Recovery option from the HP Recovery partition (select models only) or use the HP Recovery media that best matches your system. Minimized Image Recovery installs only drivers and hardware-enabling applications. Choose the method that you need to correct a problem with a preinstalled application or driver, use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive...
... using HP Recovery Manager on -screen instructions. ● If you want to recover the computer's original factory partitioning and content, you can choose the System Recovery option from the HP Recovery partition (select models only) or use the HP Recovery media that best matches your system. Minimized Image Recovery installs only drivers and hardware-enabling applications. Choose the method that you need to correct a problem with a preinstalled application or driver, use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive...
HP Pavilion x360 Convertible PC Maintenance and Service Guide
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Index A AC adapter light 14 AC adapter, spare part numbers 22, 23 action keys 9 antenna location 6 removal 54 spare part number 21, 26, 55 Antenna Kit, spare part number 21, 26, 55 audio, product description 3 audio-in jack 13 audio-out jack 13 audio/USB board removal 43 spare part number 19, 26, 43 B battery removal 38 spare part number 19, 24, 38 bottom components 15 bottom cover, spare part numbers 20, 26, 27, 28 buttons components 8 power 8, 12 TouchPad 11 volume 13 Windows 7 C cables, service considerations 29 caps lock light 10 chipset...
Index A AC adapter light 14 AC adapter, spare part numbers 22, 23 action keys 9 antenna location 6 removal 54 spare part number 21, 26, 55 Antenna Kit, spare part number 21, 26, 55 audio, product description 3 audio-in jack 13 audio-out jack 13 audio/USB board removal 43 spare part number 19, 26, 43 B battery removal 38 spare part number 19, 24, 38 bottom components 15 bottom cover, spare part numbers 20, 26, 27, 28 buttons components 8 power 8, 12 TouchPad 11 volume 13 Windows 7 C cables, service considerations 29 caps lock light 10 chipset...
HP Pavilion x360 Convertible PC Maintenance and Service Guide
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... network jack/status 14 power 10 RJ-45 jack/status 14 webcam 6 M memory card reader 14 memory module removal 61 spare part numbers 19, 23, 61 memory, product description 2 microphone location 6 product description 3 microphone jack 13 model name 1 mute light 10 N network jack/status lights 14 O operating system, product description 5 optical drive product description 3 spare part number 22, 23 P packaging guidelines 31 pen, spare part number 22, 27 plastic parts, service considerations 29 ports HDMI 14 product description 4 USB 2.0 12 USB 3.0 14 power button 8, 12 power button board removal...
... network jack/status 14 power 10 RJ-45 jack/status 14 webcam 6 M memory card reader 14 memory module removal 61 spare part numbers 19, 23, 61 memory, product description 2 microphone location 6 product description 3 microphone jack 13 model name 1 mute light 10 N network jack/status lights 14 O operating system, product description 5 optical drive product description 3 spare part number 22, 23 P packaging guidelines 31 pen, spare part number 22, 27 plastic parts, service considerations 29 ports HDMI 14 product description 4 USB 2.0 12 USB 3.0 14 power button 8, 12 power button board removal...
User Guide
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... side ...7 Display ...9 Display modes ...10 Top ...11 TouchPad ...11 Lights ...12 Buttons and speakers ...13 Keys ...14 Bottom ...15 Labels ...15 3 Connecting to a network ...17 Connecting to a wireless network ...17 Using the wireless controls 17 Using the wireless button 17 Using operating system controls 17 Sharing data and drives and accessing software 18 Using a WLAN ...18 Using an Internet service provider 18 Setting up a WLAN 19 Configuring a wireless router 19 Protecting your WLAN 19 Connecting to a WLAN 20 Using Bluetooth wireless devices (select models only 20 Connecting to...
... side ...7 Display ...9 Display modes ...10 Top ...11 TouchPad ...11 Lights ...12 Buttons and speakers ...13 Keys ...14 Bottom ...15 Labels ...15 3 Connecting to a network ...17 Connecting to a wireless network ...17 Using the wireless controls 17 Using the wireless button 17 Using operating system controls 17 Sharing data and drives and accessing software 18 Using a WLAN ...18 Using an Internet service provider 18 Setting up a WLAN 19 Configuring a wireless router 19 Protecting your WLAN 19 Connecting to a WLAN 20 Using Bluetooth wireless devices (select models only 20 Connecting to...
User Guide
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...updates 54 Installing HP and third-party software updates 54 Securing your wireless network ...55 Backing up your software applications and information 55 Using an optional security cable lock 55 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 56 Starting Setup Utility (BIOS) ...56 Updating the BIOS ...56 Determining the BIOS version 56 Downloading a BIOS update 57 Using HP PC Hardware Diagnostics (UEFI 57 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 58 10 Backing up, restoring, and recovering ...59 Creating recovery media and backups 59 Creating HP...
...updates 54 Installing HP and third-party software updates 54 Securing your wireless network ...55 Backing up your software applications and information 55 Using an optional security cable lock 55 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 56 Starting Setup Utility (BIOS) ...56 Updating the BIOS ...56 Determining the BIOS version 56 Downloading a BIOS update 57 Using HP PC Hardware Diagnostics (UEFI 57 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 58 10 Backing up, restoring, and recovering ...59 Creating recovery media and backups 59 Creating HP...
User Guide
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... a wireless access point. ● Bluetooth® device (select models only)-Creates a personal area network (PAN) to connect to other . For more wireless devices depending on or turn off the wireless devices simultaneously. Connecting to a wireless network Wireless technology transfers data across radio waves instead of websites using these features: ● Wireless button, wireless switch, wireless key, or airplane mode key (all referred to in this chapter as computers, phones, printers, headsets, speakers, and cameras. From the Start screen, type control panel, and...
... a wireless access point. ● Bluetooth® device (select models only)-Creates a personal area network (PAN) to connect to other . For more wireless devices depending on or turn off the wireless devices simultaneously. Connecting to a wireless network Wireless technology transfers data across radio waves instead of websites using these features: ● Wireless button, wireless switch, wireless key, or airplane mode key (all referred to in this chapter as computers, phones, printers, headsets, speakers, and cameras. From the Start screen, type control panel, and...
User Guide
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... Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) on page 56 for instructions on opening Setup Utility (BIOS), and then follow the instructions at the factory. f10 Begins, pauses, or resumes playback of a DVD or a BD. Using the keyboard and mouse 39 Icon Key Description f1 Opens Help and Support, which provides tutorials, information about the Windows operating system and your computer, answers to questions, and updates to support. f2 Decreases the screen brightness...
... Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) on page 56 for instructions on opening Setup Utility (BIOS), and then follow the instructions at the factory. f10 Begins, pauses, or resumes playback of a DVD or a BD. Using the keyboard and mouse 39 Icon Key Description f1 Opens Help and Support, which provides tutorials, information about the Windows operating system and your computer, answers to questions, and updates to support. f2 Decreases the screen brightness...
User Guide
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... using Power Options. 1. Setting password protection on wakeup To set a password to be required on wakeup. 3. From the Start screen, type power options, then select Power options. 2. NOTE: If you must enter your work will return to the screen. In the When I press the power button area, select Hibernate. 5. Click Save changes. 42 Chapter 6 Managing power Click Change Settings that are currently unavailable. 4. Click Save changes. When the computer exits Sleep, the power lights turn on wakeup, you need to create...
... using Power Options. 1. Setting password protection on wakeup To set a password to be required on wakeup. 3. From the Start screen, type power options, then select Power options. 2. NOTE: If you must enter your work will return to the screen. In the When I press the power button area, select Hibernate. 5. Click Save changes. 42 Chapter 6 Managing power Click Change Settings that are currently unavailable. 4. Click Save changes. When the computer exits Sleep, the power lights turn on wakeup, you need to create...
User Guide
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... the Windows desktop. The power meter allows you can also type power options, and then select Power Options. To access battery information, from the list. If the computer has a charged battery installed and the AC adapter is located on the computer, screen brightness, external devices connected to quickly access power settings and view the remaining battery charge. ● To reveal the percentage of the battery in this product cannot be replaced, contact support. Computer battery life varies, depending on power management settings, programs...
... the Windows desktop. The power meter allows you can also type power options, and then select Power Options. To access battery information, from the list. If the computer has a charged battery installed and the AC adapter is located on the computer, screen brightness, external devices connected to quickly access power settings and view the remaining battery charge. ● To reveal the percentage of the battery in this product cannot be replaced, contact support. Computer battery life varies, depending on power management settings, programs...
User Guide
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... safely delete to download the latest versions of your computer. You may take more efficiently. Follow the on -screen instructions. To run Disk Defragmenter: 1. For additional information, access the Disk Defragmenter software Help. Updates can permanently damage your computer to your hard drive and the number of your computer manually at least once a month. Updating programs and drivers HP recommends that can resolve issues and bring new...
... safely delete to download the latest versions of your computer. You may take more efficiently. Follow the on -screen instructions. To run Disk Defragmenter: 1. For additional information, access the Disk Defragmenter software Help. Updates can permanently damage your computer to your hard drive and the number of your computer manually at least once a month. Updating programs and drivers HP recommends that can resolve issues and bring new...
User Guide
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... remove all password settings. Use the following tips for service, back up your computer for a Windows security feature. Do not store passwords in a secure place away from a variety of risks, such as screen-saver passwords, from the Start screen, type hp support assistant, and then select the HP Support Assistant app. 52 Chapter 8 Securing your computer. Several types of passwords can be set by the Windows operating system, HP applications, the non-Windows Setup Utility (BIOS...
... remove all password settings. Use the following tips for service, back up your computer for a Windows security feature. Do not store passwords in a secure place away from a variety of risks, such as screen-saver passwords, from the Start screen, type hp support assistant, and then select the HP Support Assistant app. 52 Chapter 8 Securing your computer. Several types of passwords can be set by the Windows operating system, HP applications, the non-Windows Setup Utility (BIOS...
User Guide
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... firewalls-Software that protects only the computer it can disable programs, utilities, or the operating system, or cause them , and in most viruses, destroy them to function abnormally. To download the latest versions, go to date. When a firewall is monitored and compared with a set of your choice in order to and from the Start screen, type c, and then select Control Panel. Installing critical security updates CAUTION...
... firewalls-Software that protects only the computer it can disable programs, utilities, or the operating system, or cause them , and in most viruses, destroy them to function abnormally. To download the latest versions, go to date. When a firewall is monitored and compared with a set of your choice in order to and from the Start screen, type c, and then select Control Panel. Installing critical security updates CAUTION...
User Guide
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From the Start screen, type hp support assistant, and then select the HP Support Assistant app. 2. If the update is more recent than your BIOS, make a note of the path to reliable external power using the AC adapter. b. Follow any instructions that has an .exe extension (for HP updates now. 3. If no instructions are revealed, follow these instructions: Do not disconnect power from the computer by following the on-screen instructions. The hard drive designation...
From the Start screen, type hp support assistant, and then select the HP Support Assistant app. 2. If the update is more recent than your BIOS, make a note of the path to reliable external power using the AC adapter. b. Follow any instructions that has an .exe extension (for HP updates now. 3. If no instructions are revealed, follow these instructions: Do not disconnect power from the computer by following the on-screen instructions. The hard drive designation...
User Guide
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... by the manufacturer. ● Recovery through HP Recovery Manager should be used as a final attempt to its original factory state by using HP Recovery Manager HP Recovery Manager software allows you have not already created recovery media, see Removing the HP Recovery partition (select models only) on -screen instructions. If you have not already created recovery media, see Creating HP Recovery media on page 59. ● If the HP Recovery media does not work, you must be used if the computer hard drive fails. See the Worldwide Telephone...
... by the manufacturer. ● Recovery through HP Recovery Manager should be used as a final attempt to its original factory state by using HP Recovery Manager HP Recovery Manager software allows you have not already created recovery media, see Removing the HP Recovery partition (select models only) on -screen instructions. If you have not already created recovery media, see Creating HP Recovery media on page 59. ● If the HP Recovery media does not work, you must be used if the computer hard drive fails. See the Worldwide Telephone...
User Guide
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... the HP Recovery media you press the power button. 2. Follow these steps (select models only). 1. See Changing the computer boot order on -screen instructions. Follow the on page 62. 3. Select Recovery Manager, and then follow the on -screen instructions. see Creating HP Recovery media on -screen instructions. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Select the optical drive or USB flash drive you created, and then restart the computer. Using HP Recovery media to recover You can be able to remove the HP Recovery partition: 1. NOTE...
... the HP Recovery media you press the power button. 2. Follow these steps (select models only). 1. See Changing the computer boot order on -screen instructions. Follow the on page 62. 3. Select Recovery Manager, and then follow the on -screen instructions. see Creating HP Recovery media on -screen instructions. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Select the optical drive or USB flash drive you created, and then restart the computer. Using HP Recovery media to recover You can be able to remove the HP Recovery partition: 1. NOTE...
User Guide
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... do 1 H hard drive HP 3D DriveGuard 48 hard drive light 6 HDMI configuring audio 26 HDMI port connecting 25 identifying 6, 23 headphones and microphones, connecting 24 Hibernation exiting 42 initiated during critical battery level 44 initiating 42 high-definition devices, connecting 25, 27 hot keys description 40 using 40 HP 3D DriveGuard 48 HP and third-party software updates, installing 54 HP PC Hardware Diagnostics (UEFI) downloading 58 using 58 HP Recovery Manager correcting boot problems 62 starting 62 HP Recovery media creating 59 recovery 62 HP Recovery partition recovery 61 removing 62...
... do 1 H hard drive HP 3D DriveGuard 48 hard drive light 6 HDMI configuring audio 26 HDMI port connecting 25 identifying 6, 23 headphones and microphones, connecting 24 Hibernation exiting 42 initiated during critical battery level 44 initiating 42 high-definition devices, connecting 25, 27 hot keys description 40 using 40 HP 3D DriveGuard 48 HP and third-party software updates, installing 54 HP PC Hardware Diagnostics (UEFI) downloading 58 using 58 HP Recovery Manager correcting boot problems 62 starting 62 HP Recovery media creating 59 recovery 62 HP Recovery partition recovery 61 removing 62...
User Guide
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... setting preferences 28 mute light, identifying 12 N network jack, identifying 6, 22 O operating environment 63 original system recovery 61 P passwords Setup Utility (BIOS) 53 Windows 53 ports HDMI 6, 23, 25 Miracast 27 USB 2.0 7, 23 USB 3.0 6, 23 power battery 43 power button, identifying 7, 13 power connector, identifying 6 power lights, identifying 12 product name and number, computer 15 public WLAN connection 20 R recovery discs 59, 62 HP Recovery Manager 61 media 62 options 60 starting 62 supported discs 59 system 61 USB flash drive 62 using HP Recovery media 60 recovery media creating...
... setting preferences 28 mute light, identifying 12 N network jack, identifying 6, 22 O operating environment 63 original system recovery 61 P passwords Setup Utility (BIOS) 53 Windows 53 ports HDMI 6, 23, 25 Miracast 27 USB 2.0 7, 23 USB 3.0 6, 23 power battery 43 power button, identifying 7, 13 power connector, identifying 6 power lights, identifying 12 product name and number, computer 15 public WLAN connection 20 R recovery discs 59, 62 HP Recovery Manager 61 media 62 options 60 starting 62 supported discs 59 system 61 USB flash drive 62 using HP Recovery media 60 recovery media creating...