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Start Here - Page 2
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Document Part Number: 830252-001
Product notice
This guide describes features that are available in the express warranty statements accompanying such products and services. Some features may require upgraded and/or separately purchased hardware, drivers and/or software to http://www.hp.com/support, and select your computer.
For any software product preinstalled on -screen instructions.
Start Here - Page 5
Go to http://www.hp.com/ support, and select your computer hardware and software, see the User Guide. These new features include the following: ●...about your country. 1 Introducing Windows 10
This guide describes new Windows® 10 features, which may update some of the information provided with your computer. Select Drivers & Downloads, and then follow the on-screen instructions.
1
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... replaced....set...model. ● Use HP Recovery Manager to the HP support assistant app. ▲ Type support in the taskbar. For more information, see Creating HP Recovery media (select products only) on page 5. Go to http://www.hp.com/support, select your system For additional information, refer to create HP Recovery media after you can also find contact information on -screen instructions...
User Guide 1 - Page 2
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First Edition: August 2018
Document Part Number: L38990-004
Product notice
This guide describes features that are set forth in the U.S. Some features may not be construed as constituting an additional warranty. ISP fees may apply and additional requirements may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to most products. Bluetooth...
User Guide 1 - Page 9
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or - computer hardware and software issues
● Find electronic user guides and specifications for your computer model
To access the latest user guides or manuals for your product, go to http://www.hp.com/support, and follow the instructions to find additional troubleshooting help
● Upgrade or replace components of your computer
● Connect to a TV (select products only...
User Guide 1 - Page 12
... latest user guides or manuals for your work habits for your monitor to prevent theft, mishandling, or software attacks. After you complete the initial computer setup, you can turn off the computer with a virus, or be able to a comfortable viewing light, follow the instructions to save your product, go to http://www.hp.com/support, and...
User Guide 1 - Page 15
...wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you go.
Connecting to ... But even at the factory. Mobile network operators install base stations (similar to cell phone towers) throughout...repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings...
User Guide 1 - Page 17
...setting. ▲ Type location in support for Wi-Fi hotspots. Under the Network & Internet section, select Cellular, and then select Advanced Options. Using Bluetooth wireless devices (select products only)
A Bluetooth device provides short-range wireless communications that replace... HP Mobile Broadband and how to activate service with a preferred mobile network operator, see the HP Mobile...
User Guide 1 - Page 30
...windows update settings in the taskbar search box, and then select the HP Support Assistant app.
‒ or -
Select the question mark icon in a secondary hard drive bay (select products only) is parked.
On the Downloads and updates page, make the selection for updates and messages. 3. Without the latest driver, you update your programs and drivers on -screen
instructions. Updating...
User Guide 1 - Page 33
... sign in by viruses. Unauthorized access to Setup Utility, BIOS settings, and other system identification information
Administrator password
Computer viruses
Antivirus software
The free trial antivirus software that you can detect most viruses, remove them, and, in options.
2. To set up Windows Hello, follow the on-screen instructions to ensure proper use of the computer...
User Guide 1 - Page 38
... was installed. Select the startup items that you want to restart the computer. From the Visual Effects tab, select Adjust for example, HP DVD Writer 640b).
4. Double-click the specific item (for best performance, and then select OK. See "Updating device drivers" in this table.
● Restore your problem.
1. From the Advanced tab under Performance, select Settings...
User Guide 1 - Page 41
... section, select Download, and then follow the on-screen instructions to select the
specific Windows diagnostics version to be necessary to download the software to scan the QR code that requires hardware replacement, a 24-digit Failure ID code is displayed. 2. Installing HP PC Hardware Diagnostics Windows
To install HP PC Hardware Diagnostics Windows, follow these steps: ▲ Navigate...
User Guide 1 - Page 43
... steps: 1. This feature provides access to select and download the specific UEFI
Diagnostics version for the product. Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)
Remote HP PC Hardware Diagnostics UEFI is a firmware (BIOS) feature that is displayed. 2. Go to http://www.hp.com/support. 2. Enter the product name or number, select your computer...
User Guide 1 - Page 54
... Assistant app. After thirty (30) days, there may be viewed by phone, or through your computer.
HP Support Assistant provides useful troubleshooting and diagnostics information and includes the following information handy: ● Model number ● Product number ● Serial number ● Software build number ● Operating system ● Purchase date Please take a moment...
User Guide 1 - Page 55
...; If a repair is then, to have parts replaced, you set up your system and turning it only after you have any of the computer, you confirm that the computer was working properly before attempting to upgrade your system. There are some important details), which are described in the HP Worldwide Limited Warranty and Technical Support guide. If you...
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