Use the Control Panel Poster - FutureSmart 4
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... button to a Fax machine. Quick Sets Saved Quick Sets are available for users who have installed the HP Accessibility Assistant (2MU47A). Settings Support Tools Job Log Accessibility Settings View and manage printer Settings, including copy/print, scan/digital send, fax, supplies and networking. Scan Scan includes Scan to Email, Scan to Network Folder, Scan to USB Drive, Scan to Job Storage, and Scan to print, e-mail, copy, scan, and fax jobs. support.hp.com © Copyright 2018 HP Development Company, L.P. Supplies Check the status of paper Trays and configure the paper type...
... button to a Fax machine. Quick Sets Saved Quick Sets are available for users who have installed the HP Accessibility Assistant (2MU47A). Settings Support Tools Job Log Accessibility Settings View and manage printer Settings, including copy/print, scan/digital send, fax, supplies and networking. Scan Scan includes Scan to Email, Scan to Network Folder, Scan to USB Drive, Scan to Job Storage, and Scan to print, e-mail, copy, scan, and fax jobs. support.hp.com © Copyright 2018 HP Development Company, L.P. Supplies Check the status of paper Trays and configure the paper type...
User Guide
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... and configure the printer to use 1 watt or less of power 153 Set the sleep schedule ...154 HP Web Jetadmin ...156 Software and firmware updates ...157 9 Solve problems ...159 Customer support ...160 Control panel help system ...161 Restore factory settings ...162 Introduction ...162 Method one: Restore factory settings from the printer control panel 162 Method two: Restore factory settings from the HP Embedded Web Server (networkconnected printers only) ...162 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel 163 Change the "Very Low" settings...
... and configure the printer to use 1 watt or less of power 153 Set the sleep schedule ...154 HP Web Jetadmin ...156 Software and firmware updates ...157 9 Solve problems ...159 Customer support ...160 Control panel help system ...161 Restore factory settings ...162 Introduction ...162 Method one: Restore factory settings from the printer control panel 162 Method two: Restore factory settings from the HP Embedded Web Server (networkconnected printers only) ...162 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel 163 Change the "Very Low" settings...
User Guide
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... type of phone line are you using 229 Are you using a surge-protection device 229 Are you using a phone company voice-messaging service or an answering machine? ...229 Does your phone line have a call-waiting feature 230 Check fax accessory status 230 General fax problems ...231 The fax failed to send 231 An Out of Memory status message displays on the printer control panel 231 Print quality of a photo is poor or prints as a gray box 231 You touched the Stop button to cancel a fax...
... type of phone line are you using 229 Are you using a surge-protection device 229 Are you using a phone company voice-messaging service or an answering machine? ...229 Does your phone line have a call-waiting feature 230 Check fax accessory status 230 General fax problems ...231 The fax failed to send 231 An Out of Memory status message displays on the printer control panel 231 Print quality of a photo is poor or prints as a gray box 231 You touched the Stop button to cancel a fax...
User Guide
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...printer), product number, or printer name. ● Parts listed as Optional self-replacement can be installed by HP service personnel at your request for HP PageWide printers to perform the repair. Item Description HP PageWide Enterprise 500-sheet Paper Tray Optional Tray 3 (1 x 500-sheet paper feeder) HP PageWide Enterprise Printer Stand Optional stand to support the printer Includes installation instructions HP PageWide Enterprise 3 x 500-sheet Optional 3 x 500-sheet paper feeder Paper Feeder and Stand with a stand to support the printer Includes installation instructions Ink...
...printer), product number, or printer name. ● Parts listed as Optional self-replacement can be installed by HP service personnel at your request for HP PageWide printers to perform the repair. Item Description HP PageWide Enterprise 500-sheet Paper Tray Optional Tray 3 (1 x 500-sheet paper feeder) HP PageWide Enterprise Printer Stand Optional stand to support the printer Includes installation instructions HP PageWide Enterprise 3 x 500-sheet Optional 3 x 500-sheet paper feeder Paper Feeder and Stand with a stand to support the printer Includes installation instructions Ink...
User Guide
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... printers only. Enable or disable multi-feed detection. Remove blemishes, such as the original document when making multiple copies of the scanned image. When enabled, scanning stops when the printer detects more than is useful for scanning pages printed on the page. This feature is normally allowed. Contrast: Increase or decrease the difference between the lightest and the darkest color on both sides to -Edge Erase Edges Blank Page Suppression Multi-feed Detection Collate Job Build Mode...
... printers only. Enable or disable multi-feed detection. Remove blemishes, such as the original document when making multiple copies of the scanned image. When enabled, scanning stops when the printer detects more than is useful for scanning pages printed on the page. This feature is normally allowed. Contrast: Increase or decrease the difference between the lightest and the darkest color on both sides to -Edge Erase Edges Blank Page Suppression Multi-feed Detection Collate Job Build Mode...
User Guide
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... the output PDF file. If the Enable Blank Page Suppression option is PDF, then this setting to complete the setup. 104 Chapter 6 Scan ENWW Feature PDF encryption Disable OCR file types Enable Blank Page Suppression Description If the file type is enabled, blank pages will be specified as part of the encryption. Step three: Complete the configuration ▲ On the Save to Network Folder Setup dialog, review the selected settings, and then click Apply to prevent OCR file types from being available from the printer control panel...
... the output PDF file. If the Enable Blank Page Suppression option is PDF, then this setting to complete the setup. 104 Chapter 6 Scan ENWW Feature PDF encryption Disable OCR file types Enable Blank Page Suppression Description If the file type is enabled, blank pages will be specified as part of the encryption. Step three: Complete the configuration ▲ On the Save to Network Folder Setup dialog, review the selected settings, and then click Apply to prevent OCR file types from being available from the printer control panel...
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To add the path to send email messages or print a summary page if a job either completes successfully or fails. By default, the printer overwrites an existing file that a new file with credentials, or store the credentials within the Quick Set. NOTE: Use credentials of the Quick Set button as the new file. Optional: Configure the Quick Set to the SharePoint folder, click Add. Select options from the Default File Type drop-down menu. Choose the default file format from the File Settings window. NOTE: In most cases it...
To add the path to send email messages or print a summary page if a job either completes successfully or fails. By default, the printer overwrites an existing file that a new file with credentials, or store the credentials within the Quick Set. NOTE: Use credentials of the Quick Set button as the new file. Optional: Configure the Quick Set to the SharePoint folder, click Add. Select options from the Default File Type drop-down menu. Choose the default file format from the File Settings window. NOTE: In most cases it...
User Guide
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...: To use the email notification feature, first configure the email feature on the printer control panel. 11. Click Update Preview to send email messages or print a summary page if a job either completes successfully or fails. Select Enable Save to launch the Quick Set Wizard. 5. Click Add in the Authentication Settings drop-down menu. 7. Select an option from the Condition on the printer Home screen or in the Quick Sets menu, and then make the appropriate choice from a browser address field...
...: To use the email notification feature, first configure the email feature on the printer control panel. 11. Click Update Preview to send email messages or print a summary page if a job either completes successfully or fails. Select Enable Save to launch the Quick Set Wizard. 5. Click Add in the Authentication Settings drop-down menu. 7. Select an option from the Condition on the printer Home screen or in the Quick Sets menu, and then make the appropriate choice from a browser address field...
User Guide
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... pages, the resulting scanned image has all pages right-side-up. Scan Mode Resolution Original Size Content Orientation Image Adjustment Optimize Text/Picture Erase Edges Cropping options Blank Page Suppression Multi-feed Detection Notification Save Defaults Specify whether the original document is printed on the flatbed glass. Standard Document: Scan a page or stack of scan jobs. Enable or disable multi-feed detection. The printer can print the notification, or it could make photos appear smoother. Specify the resolution of scanned images. When enabled, scanning stops...
... pages, the resulting scanned image has all pages right-side-up. Scan Mode Resolution Original Size Content Orientation Image Adjustment Optimize Text/Picture Erase Edges Cropping options Blank Page Suppression Multi-feed Detection Notification Save Defaults Specify whether the original document is printed on the flatbed glass. Standard Document: Scan a page or stack of scan jobs. Enable or disable multi-feed detection. The printer can print the notification, or it could make photos appear smoother. Specify the resolution of scanned images. When enabled, scanning stops...
User Guide
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... Administration Menu Shows the menu structure of the Home screen on all HP Embedded Web Server pages. Edit Other Links Add or customize a link to print or view. Restore Factory Settings Restore printer settings to specific email addresses. To customize these entries, click the Device Information menu on the control-panel display. Change the default display language. Ordering Information Enter information about the printer. Device Information Control Panel Snapshot Print Shows the printer network name, address, and model information. AutoSend Configure the printer to send...
... Administration Menu Shows the menu structure of the Home screen on all HP Embedded Web Server pages. Edit Other Links Add or customize a link to print or view. Restore Factory Settings Restore printer settings to specific email addresses. To customize these entries, click the Device Information menu on the control-panel display. Change the default display language. Ordering Information Enter information about the printer. Device Information Control Panel Snapshot Print Shows the printer network name, address, and model information. AutoSend Configure the printer to send...
User Guide
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...specific paper type. Configure the default options for email jobs ENWW Advanced configuration with HP Embedded Web Server (EWS) 139 Copy/Print tab Table 8-3 HP Embedded Web Server Copy/Print tab Menu Description Retrieve from USB Setup Manage Stored Jobs Enable or disable the Print from specific software programs. General Print Settings Copy Settings Manage Trays Configure settings for paper trays. Table 8-2 HP Embedded Web Server General tab (continued) Menu Description Firmware Upgrade Quota and Statistics Services Download and install printer firmware upgrade files...
...specific paper type. Configure the default options for email jobs ENWW Advanced configuration with HP Embedded Web Server (EWS) 139 Copy/Print tab Table 8-3 HP Embedded Web Server Copy/Print tab Menu Description Retrieve from USB Setup Manage Stored Jobs Enable or disable the Print from specific software programs. General Print Settings Copy Settings Manage Trays Configure settings for paper trays. Table 8-2 HP Embedded Web Server General tab (continued) Menu Description Firmware Upgrade Quota and Statistics Services Download and install printer firmware upgrade files...
User Guide
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...Reset printer settings to a different fax device. Troubleshooting tab Table 8-6 HP Embedded Web Server Troubleshooting tab Menu General Troubleshooting Retrieve Diagnostic Data NOTE: This item is available only if an administrator password is a method to forward incoming faxes to factory defaults. Enable the automatic cleaning feature, create and print the cleaning page, and select an option to help solve problems with HP Embedded Web Server (EWS) 141 Fax tab Table 8-5 HP Embedded Web Server Fax tab Menu Fax Send Setup Speed Dials Fax Receive Setup Fax Archive and Forwarding Fax...
...Reset printer settings to a different fax device. Troubleshooting tab Table 8-6 HP Embedded Web Server Troubleshooting tab Menu General Troubleshooting Retrieve Diagnostic Data NOTE: This item is available only if an administrator password is a method to forward incoming faxes to factory defaults. Enable the automatic cleaning feature, create and print the cleaning page, and select an option to help solve problems with HP Embedded Web Server (EWS) 141 Fax tab Table 8-5 HP Embedded Web Server Fax tab Menu Fax Send Setup Speed Dials Fax Receive Setup Fax Archive and Forwarding Fax...
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... . 3. Check the image-adjustment settings Adjust these steps if copied pages have finished the job, the printer returns to lighten the background without affecting the darkness of the paper trays. 4. For example, if the original document is printed on the page, the printer can detect which edge is at the top of scanned images. Touch the Next button to use this feature to the default settings. From the Home screen on the printer control panel...
... . 3. Check the image-adjustment settings Adjust these steps if copied pages have finished the job, the printer returns to lighten the background without affecting the darkness of the paper trays. 4. For example, if the original document is printed on the page, the printer can detect which edge is at the top of scanned images. Touch the Next button to use this feature to the default settings. From the Home screen on the printer control panel...
User Guide
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... the printer control panel, scroll to improve scan quality: ● Sharpness: Clarify or soften the image. Open the Default Job Options menu. 5. Touch the Start button. Touch the Color/Black button. 6. Touch the Save button. 7. Check the image-adjustment settings Adjust these steps to configure. 4. Select the category of the image. ● Automatic Tone: Available for Flow printers only. ENWW Improve scan image quality 213 Touch the Save button. 7. For example, if the original document is the top of scan and send settings...
... the printer control panel, scroll to improve scan quality: ● Sharpness: Clarify or soften the image. Open the Default Job Options menu. 5. Touch the Start button. Touch the Color/Black button. 6. Touch the Save button. 7. Check the image-adjustment settings Adjust these steps to configure. 4. Select the category of the image. ● Automatic Tone: Available for Flow printers only. ENWW Improve scan image quality 213 Touch the Save button. 7. For example, if the original document is the top of scan and send settings...
User Guide
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... wired network problems Introduction Check the following items to Microsoft at the network port connection on your computer. Before beginning, print a configuration page from the printer control panel and locate the printer IP address that the printer is disabled, or other network settings are incorrect NOTE: HP does not support peer-to the correct network port using a cable of the IP address. 4. For more information, go to verify that is listed on this printer, even if its IP address changes...
... wired network problems Introduction Check the following items to Microsoft at the network port connection on your computer. Before beginning, print a configuration page from the printer control panel and locate the printer IP address that the printer is disabled, or other network settings are incorrect NOTE: HP does not support peer-to the correct network port using a cable of the IP address. 4. For more information, go to verify that is listed on this printer, even if its IP address changes...
User Guide
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... signal. Make sure there are within 30 m (100 ft) of the wireless access point. 2. The wireless connection does not work after the wireless configuration completes 1. Compare the service set identifier (SSID) on the configuration page to the same wireless network. ● For OS X, verify that the wireless router supports Bonjour. Many devices can open the printer HP Embedded Web Server from electronic devices that might interfere with the wireless signal including motors, cordless phones, security...
... signal. Make sure there are within 30 m (100 ft) of the wireless access point. 2. The wireless connection does not work after the wireless configuration completes 1. Compare the service set identifier (SSID) on the configuration page to the same wireless network. ● For OS X, verify that the wireless router supports Bonjour. Many devices can open the printer HP Embedded Web Server from electronic devices that might interfere with the wireless signal including motors, cordless phones, security...
User Guide
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..., 208 photos 74 two-sided documents 76 copy settings HP Embedded Web Server 139 copying multiple copies 74 single copies 74 customer support online 160 D default gateway, setting 148 deleting stored jobs 65 digital send settings HP Embedded Web Server 139 digital sending folders 117 sending documents 114 USB 120 dimensions, accessories 11 printer 11 DIMM part number 42 document feeder 76 copying two-sided documents 76 jams 177 paper-feeding problems 171 double-sided copying 76 double-sided printing Mac 59 Windows 56 drivers, supported 8 duplex copying 76 duplex printing Mac 59 duplex printing...
..., 208 photos 74 two-sided documents 76 copy settings HP Embedded Web Server 139 copying multiple copies 74 single copies 74 customer support online 160 D default gateway, setting 148 deleting stored jobs 65 digital send settings HP Embedded Web Server 139 digital sending folders 117 sending documents 114 USB 120 dimensions, accessories 11 printer 11 DIMM part number 42 document feeder 76 copying two-sided documents 76 jams 177 paper-feeding problems 171 double-sided copying 76 double-sided printing Mac 59 Windows 56 drivers, supported 8 duplex copying 76 duplex printing Mac 59 duplex printing...
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..., Mac 145 formatter locating 3 G gateway, setting default 148 general configuration HP Embedded Web Server 138 glass, cleaning 198, 205, 211, 217 H hard disks encrypted 152 hard drive part number 42 Help button locating 4 help, control panel 161 Hi-Speed USB 2.0 printing port locating 3 Home button locating 4 HP Customer Care 160 HP Embedded Web Server changing network settings 147 changing printer name 147 copy settings 139 digital send settings 139 fax settings 141 general configuration 138 HP Web Services 142 information pages 137 network settings 142 opening 147 other links list 144 print...
..., Mac 145 formatter locating 3 G gateway, setting default 148 general configuration HP Embedded Web Server 138 glass, cleaning 198, 205, 211, 217 H hard disks encrypted 152 hard drive part number 42 Help button locating 4 help, control panel 161 Hi-Speed USB 2.0 printing port locating 3 Home button locating 4 HP Customer Care 160 HP Embedded Web Server changing network settings 147 changing printer name 147 copy settings 139 digital send settings 139 fax settings 141 general configuration 138 HP Web Services 142 information pages 137 network settings 142 opening 147 other links list 144 print...
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...accessory part number 42 NFC printing 66 not configured 129 number of copies, changing 74 O on/off button locating 2 online help, control panel 161 online support 160 operating systems, supported 8 optimize copy images 74, 208 optimize fax images 219 optimize scanned images 214 ordering supplies and accessories 42 OS X HP Utility 145 other links list HP Embedded Web Server 144 output bin jams, clearing 195 locating 2 P pages per minute 6 pages per sheet selecting (Mac) 60 selecting (Windows) 57 paper jams 176 loading 3 x 500-sheet paper feeder 31 selecting 200 Tray 2 orientation 33 paper jams...
...accessory part number 42 NFC printing 66 not configured 129 number of copies, changing 74 O on/off button locating 2 online help, control panel 161 online support 160 operating systems, supported 8 optimize copy images 74, 208 optimize fax images 219 optimize scanned images 214 ordering supplies and accessories 42 OS X HP Utility 145 other links list HP Embedded Web Server 144 output bin jams, clearing 195 locating 2 P pages per minute 6 pages per sheet selecting (Mac) 60 selecting (Windows) 57 paper jams 176 loading 3 x 500-sheet paper feeder 31 selecting 200 Tray 2 orientation 33 paper jams...
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... 181 loading envelopes 36 Tray 2 jams, clearing 185, 187 paper orientation 33 trays capacity 6 included 6 jams, clearing 185, 187 locating 2 troubleshooting jams 176 network problems 223 paper feed problems 165 wired network 223 wireless network 225 troubleshooting tools HP Embedded Web Server 141 two-sided copying 76 two-sided printing settings (Windows) 56 U USB sending to 120 USB port enabling 70 locating 3 USB ports part number 42 USB storage accessories printing from 70 W Web browser requirements HP Embedded Web Server 136 Web sites customer support 160 HP Web Jetadmin, downloading 156...
... 181 loading envelopes 36 Tray 2 jams, clearing 185, 187 paper orientation 33 trays capacity 6 included 6 jams, clearing 185, 187 locating 2 troubleshooting jams 176 network problems 223 paper feed problems 165 wired network 223 wireless network 225 troubleshooting tools HP Embedded Web Server 141 two-sided copying 76 two-sided printing settings (Windows) 56 U USB sending to 120 USB port enabling 70 locating 3 USB ports part number 42 USB storage accessories printing from 70 W Web browser requirements HP Embedded Web Server 136 Web sites customer support 160 HP Web Jetadmin, downloading 156...
