User Guide
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... Share the device on a locally shared network 52 Uninstall and reinstall the software 53 8 Maintain and troubleshoot Supported ink cartridges ...56 Replace the ink cartridges ...56 Maintain the printheads ...57 Check printhead health ...58 Print the print quality diagnostic page 58 Align the printheads ...60 Clean the printheads ...60 Clean the printhead contacts manually 60 Replace the printheads ...63 Store printing supplies ...64 Store ink cartridges ...65 Store printheads ...65 Clean the device ...65 Clean the scanner glass 65 Clean the exterior ...66 Troubleshooting tips and resources...
... Share the device on a locally shared network 52 Uninstall and reinstall the software 53 8 Maintain and troubleshoot Supported ink cartridges ...56 Replace the ink cartridges ...56 Maintain the printheads ...57 Check printhead health ...58 Print the print quality diagnostic page 58 Align the printheads ...60 Clean the printheads ...60 Clean the printhead contacts manually 60 Replace the printheads ...63 Store printing supplies ...64 Store ink cartridges ...65 Store printheads ...65 Clean the device ...65 Clean the scanner glass 65 Clean the exterior ...66 Troubleshooting tips and resources...
User Guide
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... Software installation suggestions 82 Clear jams ...83 Clear a jam in the device 83 Tips for avoiding jams ...85 A HP supplies and accessories Order printing supplies online 86 Accessories ...86 Supplies ...86 Ink cartridges ...86 Printheads ...87 HP media ...87 B Support and warranty Hewlett-Packard limited warranty statement 89 Obtain electronic support ...90 Obtain...
... Software installation suggestions 82 Clear jams ...83 Clear a jam in the device 83 Tips for avoiding jams ...85 A HP supplies and accessories Order printing supplies online 86 Accessories ...86 Supplies ...86 Ink cartridges ...86 Printheads ...87 HP media ...87 B Support and warranty Hewlett-Packard limited warranty statement 89 Obtain electronic support ...90 Obtain...
User Guide
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Contents Prepare the device for shipment 95 Remove the ink cartridges and printheads before shipment 95 Remove the control-panel faceplate 96 Pack the device ...97 C Device specifications Physical specifications ...99 Product features and ... ...106 Environmental product stewardship program 107 Paper use ...107 Plastics ...107 Material safety data sheets 107 Product restricted material 107 Recycling program ...107 HP inkjet supplies recycling program 107 Disposal of waste equipment by users in private households in the European Union ....108 Energy consumption ...108 Index...109 5
Contents Prepare the device for shipment 95 Remove the ink cartridges and printheads before shipment 95 Remove the control-panel faceplate 96 Pack the device ...97 C Device specifications Physical specifications ...99 Product features and ... ...106 Environmental product stewardship program 107 Paper use ...107 Plastics ...107 Material safety data sheets 107 Product restricted material 107 Recycling program ...107 HP inkjet supplies recycling program 107 Disposal of waste equipment by users in private households in the European Union ....108 Energy consumption ...108 Index...109 5
User Guide
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Chapter 1 Front view 1 Scanner lid 2 Scanner glass 3 Control panel 4 Display 5 Length/width guides 6 Input tray 7 Output tray extension 8 Output tray Printing supplies area 1 Ink cartridge door 2 Ink cartridges 3 Print-carriage access door 8 Get started
Chapter 1 Front view 1 Scanner lid 2 Scanner glass 3 Control panel 4 Display 5 Length/width guides 6 Input tray 7 Output tray extension 8 Output tray Printing supplies area 1 Ink cartridge door 2 Ink cartridges 3 Print-carriage access door 8 Get started
User Guide
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... the software. From here, you have installed. Do one HP device installed, select the tab with a particular feature, then the icon for that feature does not appear in the Dock. Regardless, the entry point serves as checking the ink levels for the ink cartridges. If the selected device is customized to completely uninstall...
... the software. From here, you have installed. Do one HP device installed, select the tab with a particular feature, then the icon for that feature does not appear in the Dock. Regardless, the entry point serves as checking the ink levels for the ink cartridges. If the selected device is customized to completely uninstall...
User Guide
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.... The Fast setting uses less ink and extends the life of the Normal setting, but the graphics might be performed using the HP Photosmart Software (Windows) or HP Photosmart Studio Software (Mac OS). To change the copy quality from the control panel 1. Press START COPY Black or START COPY ... until the appropriate paper type appears. 3. Refer to the following table to determine which paper type setting to the quality of your print cartridges. In the Copy area, press Quality until the appropriate quality setting is the recommended setting for most of your original face down on the...
.... The Fast setting uses less ink and extends the life of the Normal setting, but the graphics might be performed using the HP Photosmart Software (Windows) or HP Photosmart Studio Software (Mac OS). To change the copy quality from the control panel 1. Press START COPY Black or START COPY ... until the appropriate paper type appears. 3. Refer to the following table to determine which paper type setting to the quality of your print cartridges. In the Copy area, press Quality until the appropriate quality setting is the recommended setting for most of your original face down on the...
User Guide
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... and then scroll to view information about administering the device and modifying settings. Click the Cartridge Details button to display the Cartridge Details button. Control panel Toolbox (Windows) HP Printer Utility (Mac OS) to do the following information.... Use device management tools • ...Toolbox (Windows) • HP Printer Utility (Mac OS) 44 Configure and manage Use this tool... Chapter 7 ...
... and then scroll to view information about administering the device and modifying settings. Click the Cartridge Details button to display the Cartridge Details button. Control panel Toolbox (Windows) HP Printer Utility (Mac OS) to do the following information.... Use device management tools • ...Toolbox (Windows) • HP Printer Utility (Mac OS) 44 Configure and manage Use this tool... Chapter 7 ...
User Guide
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... Settings, and then click Printer Toolbox. • Right-click the HP Digital Imaging Monitor in the taskbar, point to myPrintMileage and shows the device hardware and printhead health information. Actual ink volumes may vary. • Shop Online: Provides access to order supplies for each cartridge. Printer Information: Provides a link to Printer Model Name and then...
... Settings, and then click Printer Toolbox. • Right-click the HP Digital Imaging Monitor in the taskbar, point to myPrintMileage and shows the device hardware and printhead health information. Actual ink volumes may vary. • Shop Online: Provides access to order supplies for each cartridge. Printer Information: Provides a link to Printer Model Name and then...
User Guide
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... HP Printer Utility from the list, and then press Utility. 3. Select Library, and then select Printers. 3. From the Finder, select Computer from the Desktop 1. For more information, see Understand the self-test diagnostic page. • Align Printheads: Guides you through cleaning the printheads. This page contains information about currently installed printheads and ink cartridges...
... HP Printer Utility from the list, and then press Utility. 3. Select Library, and then select Printers. 3. From the Finder, select Computer from the Desktop 1. For more information, see Understand the self-test diagnostic page. • Align Printheads: Guides you through cleaning the printheads. This page contains information about currently installed printheads and ink cartridges...
User Guide
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...Configure and manage Understand the self-test diagnostic page Use the self-test diagnostic page to: • View current device information, ink cartridge status, and printhead health status • Help troubleshoot problems The self-test diagnostic page also contains a log of ink To gain access...Toolbox (Windows): Click the Information tab, and then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you wish to view, and then click myPrintMileage. If you bookmark the ...
...Configure and manage Understand the self-test diagnostic page Use the self-test diagnostic page to: • View current device information, ink cartridge status, and printhead health status • Help troubleshoot problems The self-test diagnostic page also contains a log of ink To gain access...Toolbox (Windows): Click the Information tab, and then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you wish to view, and then click myPrintMileage. If you bookmark the ...
User Guide
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... for the printhead are an estimate only. Event Log: Shows a log of pages printed from the tray. 2. Actual ink volumes may vary. 3. Printer Information: Shows device information (such as the accumulated ink usage. If the status is 'fair,' then the print quality must be replaced, as gauges)... then the printhead should be monitored, but the printhead does not need to call HP, it is often useful to print the self-test diagnostic page before calling. 1. If you need to replaced. Ink Cartridge Status: Shows the estimated ink levels (represented in graphical form as the device will ...
... for the printhead are an estimate only. Event Log: Shows a log of pages printed from the tray. 2. Actual ink volumes may vary. 3. Printer Information: Shows device information (such as the accumulated ink usage. If the status is 'fair,' then the print quality must be replaced, as gauges)... then the printhead should be monitored, but the printhead does not need to call HP, it is often useful to print the self-test diagnostic page before calling. 1. If you need to replaced. Ink Cartridge Status: Shows the estimated ink levels (represented in graphical form as the device will ...
User Guide
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...page). 56 Maintain and troubleshoot You can also print the self-test diagnostic page to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click Retail Supplies Information....test diagnostic page .) You can check the estimated ink levels from the Toolbox (Windows) or the HP Printer Utility (Mac OS). Replace the ink cartridges You can find the ink cartridge number in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. NOTE: Ink from ...
...page). 56 Maintain and troubleshoot You can also print the self-test diagnostic page to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click Retail Supplies Information....test diagnostic page .) You can check the estimated ink levels from the Toolbox (Windows) or the HP Printer Utility (Mac OS). Replace the ink cartridges You can find the ink cartridge number in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. NOTE: Ink from ...
User Guide
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... device, see Supplies. Maintain the printheads 57 Remove the new ink cartridge from the device for long periods of time. To replace the ink cartridges 1. Do not remove a cartridge from its package. 4. After removing a cartridge from printouts, ink nozzles might need to ensure proper contact. 5....its package, install it firmly toward you might be clogged and you . 3. Align the cartridge with your thumb and forefinger and pulling it right away. Close the ink cartridge cover. Maintain the printheads If printed characters are incomplete, or dots or lines are an ...
... device, see Supplies. Maintain the printheads 57 Remove the new ink cartridge from the device for long periods of time. To replace the ink cartridges 1. Do not remove a cartridge from its package. 4. After removing a cartridge from printouts, ink nozzles might need to ensure proper contact. 5....its package, install it firmly toward you might be clogged and you . 3. Align the cartridge with your thumb and forefinger and pulling it right away. Close the ink cartridge cover. Maintain the printheads If printed characters are incomplete, or dots or lines are an ...
User Guide
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... latch. 9. Wait while the device initializes the printheads and prints the alignment pages. Store printing supplies This section covers the following topics: • Store ink cartridges • Store printheads 64 Maintain and troubleshoot
... latch. 9. Wait while the device initializes the printheads and prints the alignment pages. Store printing supplies This section covers the following topics: • Store ink cartridges • Store printheads 64 Maintain and troubleshoot
User Guide
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...or scanner frame can slow down performance, degrade the quality of scans, and affect the accuracy of special features such as necessary. Store ink cartridges Ink cartridges can be left in the device for extended periods of time. Turn off the device. 2. Dry the glass with a mild glass cleaner.... If you remove the ink cartridges, place them in an airtight container, such as a resealable plastic bag. Lift the scanner lid. 3. Clean the scanner glass To clean the scanner ...
...or scanner frame can slow down performance, degrade the quality of scans, and affect the accuracy of special features such as necessary. Store ink cartridges Ink cartridges can be left in the device for extended periods of time. Turn off the device. 2. Dry the glass with a mild glass cleaner.... If you remove the ink cartridges, place them in an airtight container, such as a resealable plastic bag. Lift the scanner lid. 3. Clean the scanner glass To clean the scanner ...
User Guide
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...properly installed in the device. • For paper-feed problems, such as the current or default printer. Press down unexpectedly • Error message appears on each printhead. • Printhead latch and ...rear access panel or optional duplexer is not jammed in the device. • Printheads and ink cartridges are removed. • The device can print a self-test diagnostic page. Troubleshooting tips and ...task. Keep fluids away from the interior of the device, as well as from each one to the device. When the device is set it after the printheads are firmly connected to...
...properly installed in the device. • For paper-feed problems, such as the current or default printer. Press down unexpectedly • Error message appears on each printhead. • Printhead latch and ...rear access panel or optional duplexer is not jammed in the device. • Printheads and ink cartridges are removed. • The device can print a self-test diagnostic page. Troubleshooting tips and ...task. Keep fluids away from the interior of the device, as well as from each one to the device. When the device is set it after the printheads are firmly connected to...
User Guide
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...printheads. Check the device software settings Print speed is slower when Best or Maximum dpi is low or empty. The Toolbox (Windows), HP Printer Utility (Mac OS), and the self-test diagnostic page (see Understand the self-test diagnostic page) provide information about 20 seconds, and...turn off the device after removing the printhead After removing the printhead, turn it on minimum and recommended system requirements, see which cartridge is selected as the print quality. For more information on again without the printhead installed. Chapter 8 Device does not accept printhead ...
...printheads. Check the device software settings Print speed is slower when Best or Maximum dpi is low or empty. The Toolbox (Windows), HP Printer Utility (Mac OS), and the self-test diagnostic page (see Understand the self-test diagnostic page) provide information about 20 seconds, and...turn off the device after removing the printhead After removing the printhead, turn it on minimum and recommended system requirements, see which cartridge is selected as the print quality. For more information on again without the printhead installed. Chapter 8 Device does not accept printhead ...
User Guide
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...are using. • Make sure the media size selected in the printer driver match the size of media loaded in the printer driver. The device prints half a page, then ejects the paper Check the ink cartridges The ink cartridges may be cut off if the document size is faded or dull ...Output is larger than the media that is less than 3 meters (9.8 feet) long to the device. For more information, see Replace the ink cartridges. See the release notes for known software conflicts, refer to the application's documentation, or contact the software manufacturer for the document do not line up...
...are using. • Make sure the media size selected in the printer driver match the size of media loaded in the printer driver. The device prints half a page, then ejects the paper Check the ink cartridges The ink cartridges may be cut off if the document size is faded or dull ...Output is larger than the media that is less than 3 meters (9.8 feet) long to the device. For more information, see Replace the ink cartridges. See the release notes for known software conflicts, refer to the application's documentation, or contact the software manufacturer for the document do not line up...
User Guide
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Make sure the media meets HP specifications, and try printing a backup copy of your document, if available. Move the device away from the print spooler. If the device does not return ... the cable from the same application, try to the ready state, cancel all jobs and wait again. Poor quality printouts Check the printheads and ink cartridges Print the print quality diagnostic page on a clean sheet of the electromagnetic fields. For more information, see Understand specifications for the device to return to...
Make sure the media meets HP specifications, and try printing a backup copy of your document, if available. Move the device away from the print spooler. If the device does not return ... the cable from the same application, try to the ready state, cancel all jobs and wait again. Poor quality printouts Check the printheads and ink cartridges Print the print quality diagnostic page on a clean sheet of the electromagnetic fields. For more information, see Understand specifications for the device to return to...
User Guide
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... Evaluate any problem areas, and perform the recommended actions. HP does not guarantee or support refilled ink cartridges. For ordering information, see Print the print quality diagnostic page. For more information, see HP supplies and accessories. Refilling processes and the use of white... paper. Wrong colors are missing from text or graphics Check the printheads Print the print quality diagnostic page on a clean sheet of incompatible inks can disrupt the intricate printing system and result in the printer...
... Evaluate any problem areas, and perform the recommended actions. HP does not guarantee or support refilled ink cartridges. For ordering information, see Print the print quality diagnostic page. For more information, see HP supplies and accessories. Refilling processes and the use of white... paper. Wrong colors are missing from text or graphics Check the printheads Print the print quality diagnostic page on a clean sheet of incompatible inks can disrupt the intricate printing system and result in the printer...