User Guide
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...Web server pages 35 HP Toolbox (Windows) ...36 Open the HP Toolbox 36 HP Toolbox tabs ...37 Network Toolbox ...38 Use the HP Solution Center (Windows 38 HP Printer Utility (Mac OS X 38 Open the HP Printer Utility 38 HP Printer Utility panels 39 Use the HP Device Manager 40 ...with HP devices 51 Change the connection method 52 Guidelines for ensuring wireless network security 53 To add hardware addresses to a wireless access point 53 Other guidelines ...53 Uninstall and reinstall the software 54 5 Maintain and troubleshoot Supported ink cartridges ...57 Replace the ink cartridges ...58...
...Web server pages 35 HP Toolbox (Windows) ...36 Open the HP Toolbox 36 HP Toolbox tabs ...37 Network Toolbox ...38 Use the HP Solution Center (Windows 38 HP Printer Utility (Mac OS X 38 Open the HP Printer Utility 38 HP Printer Utility panels 39 Use the HP Device Manager 40 ...with HP devices 51 Change the connection method 52 Guidelines for ensuring wireless network security 53 To add hardware addresses to a wireless access point 53 Other guidelines ...53 Uninstall and reinstall the software 54 5 Maintain and troubleshoot Supported ink cartridges ...57 Replace the ink cartridges ...58...
User Guide
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...replace the printheads 64 Store printing supplies ...66 Store ink cartridges ...66 Store printheads ...66 Troubleshooting tips and resources 66 Solve printing problems ...67 The device shuts down unexpectedly 67 The device is not responding (nothing prints 67 Printer lights are blinking 68 Device takes a long time... wrong input tray 70 Poor print quality and unexpected printouts 70 General print quality troubleshooting 70 Meaningless characters print 71 Ink is smearing ...71 Ink is not filling the text or graphics completely 72 Output is faded or dull colored 72 Colors are printing as...
...replace the printheads 64 Store printing supplies ...66 Store ink cartridges ...66 Store printheads ...66 Troubleshooting tips and resources 66 Solve printing problems ...67 The device shuts down unexpectedly 67 The device is not responding (nothing prints 67 Printer lights are blinking 68 Device takes a long time... wrong input tray 70 Poor print quality and unexpected printouts 70 General print quality troubleshooting 70 Meaningless characters print 71 Ink is smearing ...71 Ink is not filling the text or graphics completely 72 Output is faded or dull colored 72 Colors are printing as...
User Guide
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... Support and warranty Obtain electronic support ...99 Hewlett-Packard limited warranty statement 100 Ink cartridge warranty information 101 Obtain HP telephone support 102 Before you call ...102 Support process ...102 HP support by phone ...103 Phone support period 103 Telephone support numbers 104 Placing... ...105 After the phone support period 105 Additional warranty options 105 HP Quick Exchange Service (Japan 106 HP Korea customer support 106 Prepare the device for shipment 107 Remove the ink cartridges and printheads before shipment 107 Pack the device ...109 C Device ...
... Support and warranty Obtain electronic support ...99 Hewlett-Packard limited warranty statement 100 Ink cartridge warranty information 101 Obtain HP telephone support 102 Before you call ...102 Support process ...102 HP support by phone ...103 Phone support period 103 Telephone support numbers 104 Placing... ...105 After the phone support period 105 Additional warranty options 105 HP Quick Exchange Service (Japan 106 HP Korea customer support 106 Prepare the device for shipment 107 Remove the ink cartridges and printheads before shipment 107 Pack the device ...109 C Device ...
User Guide
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... the software and on a label located inside the device, near the ink cartridges area. Accessibility The device provides a number of your operating-system's accessibility options and features. For accessibility information for Mac OS X, visit the Apple Web site at www.hp.com/accessibility. Visual The device software is printed on the control panel...
... the software and on a label located inside the device, near the ink cartridges area. Accessibility The device provides a number of your operating-system's accessibility options and features. For accessibility information for Mac OS X, visit the Apple Web site at www.hp.com/accessibility. Visual The device software is printed on the control panel...
User Guide
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Chapter 1 Front view 1 Control panel 2 Output tray 3 Tray 1 4 Width guides 5 Ink cartridge door 6 Ink cartridges 7 Printhead latch 8 Printheads 9 Tray 2 (Tray 2 is sold as an accessory. For ordering information, see Accessories.) Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Ink cartridge lights 2 Printhead lights 10 Get started
Chapter 1 Front view 1 Control panel 2 Output tray 3 Tray 1 4 Width guides 5 Ink cartridge door 6 Ink cartridges 7 Printhead latch 8 Printheads 9 Tray 2 (Tray 2 is sold as an accessory. For ordering information, see Accessories.) Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Ink cartridge lights 2 Printhead lights 10 Get started
User Guide
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...less smearing, bolder blacks and vivid colors. To order HP papers and other everyday documents. It is a high-quality multifunction paper. HP Printing Paper HP Printing Paper is opaque enough for two-sided color usage with any inkjet printer. It is acid-free for newsletters, reports, and ...documents. It is acid-free for two-sided use. Your prints have a look and feel more impressive. HP Photo Value Packs: HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Paper to a store processed photo. It produces documents that look and feel . It is ...
...less smearing, bolder blacks and vivid colors. To order HP papers and other everyday documents. It is a high-quality multifunction paper. HP Printing Paper HP Printing Paper is opaque enough for two-sided color usage with any inkjet printer. It is acid-free for newsletters, reports, and ...documents. It is acid-free for two-sided use. Your prints have a look and feel more impressive. HP Photo Value Packs: HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Paper to a store processed photo. It produces documents that look and feel . It is ...
User Guide
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... of pages you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. Ink cartridge information: Open the Information and Support panel, and click Supplies Status.* * Ink level warnings and indicators provide estimates for customer convenience. Control panel Embedded Web server HP Toolbox (Windows) Network Toolbox HP Printer Utility (Mac OS X) to do...
... of pages you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. Ink cartridge information: Open the Information and Support panel, and click Supplies Status.* * Ink level warnings and indicators provide estimates for customer convenience. Control panel Embedded Web server HP Toolbox (Windows) Network Toolbox HP Printer Utility (Mac OS X) to do...
User Guide
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... telephone numbers that allows you to print the print-quality diagnostic report of the device. This page contains information about the device and ink cartridges. • Align Printheads: Guides you to avoid possible printing delays. For more information, see To clean the printheads. • Calibrate color:..., includes a button that you can call to print the self-test diagnostic page of the device. HP Toolbox tabs The HP Toolbox contains the following tabs. You do not need to replace cartridges until prompted to do so. • Shop Online: Provides access to a Web site from which ...
... telephone numbers that allows you to print the print-quality diagnostic report of the device. This page contains information about the device and ink cartridges. • Align Printheads: Guides you to avoid possible printing delays. For more information, see To clean the printheads. • Calibrate color:..., includes a button that you can call to print the self-test diagnostic page of the device. HP Toolbox tabs The HP Toolbox contains the following tabs. You do not need to replace cartridges until prompted to do so. • Shop Online: Provides access to a Web site from which ...
User Guide
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... For more information, see To align the printheads. • Calibrate Linefeed: Allows you through aligning the printheads. Printer Settings panel • Trays Configuration: Set the default media type and size for network connectivity. This page contains .... HP Printer Utility panels This section covers the following topics: • Information and Support panel • Printer Settings panel Information and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement...
... For more information, see To align the printheads. • Calibrate Linefeed: Allows you through aligning the printheads. Printer Settings panel • Trays Configuration: Set the default media type and size for network connectivity. This page contains .... HP Printer Utility panels This section covers the following topics: • Information and Support panel • Printer Settings panel Information and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement...
User Guide
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... menu. If you need to call HP, it is opened, you receive a low-ink warning message, consider having a replacement cartridge available to do not need to replace cartridges until prompted to avoid possible printing delays. TIP: When the HP Photosmart Studio software is often useful to view current device information, ink cartridge status, and printhead health status...
... menu. If you need to call HP, it is opened, you receive a low-ink warning message, consider having a replacement cartridge available to do not need to replace cartridges until prompted to avoid possible printing delays. TIP: When the HP Photosmart Studio software is often useful to view current device information, ink cartridge status, and printhead health status...
User Guide
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...models only) status report shows the network or wireless settings for the printhead are installed (such as the accumulated ink usage. Ink Cartridge Status: Shows the estimated ink levels (represented in graphical form as gauges) and the part numbers and expiration dates of the printheads, as ...configuration or wireless status report is replace, then the printhead should be printed. • HP Toolbox (Windows): Click the Services tab, and then click Print Self-Test Diagnostic Page. • HP Printer Utility (Mac OS X): Click Device Information from the Information and Support panel, and ...
...models only) status report shows the network or wireless settings for the printhead are installed (such as the accumulated ink usage. Ink Cartridge Status: Shows the estimated ink levels (represented in graphical form as gauges) and the part numbers and expiration dates of the printheads, as ...configuration or wireless status report is replace, then the printhead should be printed. • HP Toolbox (Windows): Click the Services tab, and then click Print Self-Test Diagnostic Page. • HP Printer Utility (Mac OS X): Click Device Information from the Information and Support panel, and ...
User Guide
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... have bidirectional communication, click the Estimated Ink Levels tab, scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS X: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click Retail Supplies Information. • On the label of the ink cartridge you are replacing. • Solution...
... have bidirectional communication, click the Estimated Ink Levels tab, scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS X: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click Retail Supplies Information. • On the label of the ink cartridge you are replacing. • Solution...
User Guide
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... thumb and forefinger and pulling it right away. Chapter 5 Replace the ink cartridges You can also print the configuration page to ensure proper contact. 5. For information on the cartridge to view this information (see Supplies. Remove the new ink cartridge from the HP Toolbox (Windows), the HP Printer Utility (Mac OS X), or the embedded Web server. For information...
... thumb and forefinger and pulling it right away. Chapter 5 Replace the ink cartridges You can also print the configuration page to ensure proper contact. 5. For information on the cartridge to view this information (see Supplies. Remove the new ink cartridge from the HP Toolbox (Windows), the HP Printer Utility (Mac OS X), or the embedded Web server. For information...
User Guide
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...in an airtight container, such as a resealable plastic bag. Troubleshooting tips and resources Use the following topics: • Store ink cartridges • Store printheads Store ink cartridges Ink cartridges can be sure to ensure proper contact. 9. Insert the printhead into place. • All packing tapes and materials are... • The duplexer is not jammed in the device. • Printheads and ink cartridges are properly installed in the device for extended periods of time. If you remove the ink cartridges, place them in the tray and is locked into its color-coded slot (the...
...in an airtight container, such as a resealable plastic bag. Troubleshooting tips and resources Use the following topics: • Store ink cartridges • Store printheads Store ink cartridges Ink cartridges can be sure to ensure proper contact. 9. Insert the printhead into place. • All packing tapes and materials are... • The duplexer is not jammed in the device. • Printheads and ink cartridges are properly installed in the device for extended periods of time. If you remove the ink cartridges, place them in the tray and is locked into its color-coded slot (the...
User Guide
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...the media size selected in the printer driver match the size of the application to use a USB cable that you are not overloaded. You can also try to interpret print settings properly. For more information, see Replace the ink cartridges. Check the device software settings ...see Solve paper-feed problems. Solve printing problems 69 To increase the print speed, select different print settings in the printer driver. Replace the ink cartridges, and then resend the print job to the application's documentation, or contact the software manufacturer for known software conflicts,...
...the media size selected in the printer driver match the size of the application to use a USB cable that you are not overloaded. You can also try to interpret print settings properly. For more information, see Replace the ink cartridges. Check the device software settings ...see Solve paper-feed problems. Solve printing problems 69 To increase the print speed, select different print settings in the printer driver. Replace the ink cartridges, and then resend the print job to the application's documentation, or contact the software manufacturer for known software conflicts,...
User Guide
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... a blank page in the file Check the file to make sure there is left open, the printer will eject the page and then move the printheads to the home position after a time out period... and unexpected printouts • General print quality troubleshooting • Meaningless characters print • Ink is smearing • Ink is not filling the text or graphics completely • Output is faded or dull colored ...is missing or incorrect General print quality troubleshooting Check the printheads and ink cartridges Print the print quality diagnostic page on a clean sheet of white paper. Check the ...
... a blank page in the file Check the file to make sure there is left open, the printer will eject the page and then move the printheads to the home position after a time out period... and unexpected printouts • General print quality troubleshooting • Meaningless characters print • Ink is smearing • Ink is not filling the text or graphics completely • Output is faded or dull colored ...is missing or incorrect General print quality troubleshooting Check the printheads and ink cartridges Print the print quality diagnostic page on a clean sheet of white paper. Check the ...
User Guide
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... allows you are not suitable for printing drafts. Printout shows bleeding colors Check the ink cartridges Make sure you to print at a faster rate, which is not selected in the printer driver. For more information, see HP supplies and accessories. 72 Maintain and troubleshoot Wrong colors are printing Check the print settings Make sure...
... allows you are not suitable for printing drafts. Printout shows bleeding colors Check the ink cartridges Make sure you to print at a faster rate, which is not selected in the printer driver. For more information, see HP supplies and accessories. 72 Maintain and troubleshoot Wrong colors are printing Check the print settings Make sure...
User Guide
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... for your computer, and reinstall the device driver. Chapter 5 Check the printheads and ink cartridges • Make sure that all of the printheads and ink cartridges are closed properly. You can download the device driver from the HP Web site (www.hp.com/support). Press down firmly on the Starter CD) to use the Starter CD...
... for your computer, and reinstall the device driver. Chapter 5 Check the printheads and ink cartridges • Make sure that all of the printheads and ink cartridges are closed properly. You can download the device driver from the HP Web site (www.hp.com/support). Press down firmly on the Starter CD) to use the Starter CD...
User Guide
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... correct the error: Replace the ink cartridges 88 Maintain and troubleshoot The following to correct the error: To replace the printheads Printhead problem - Replace the following cartridge soon Use the following cartridge appears to an error in the printing system • General printer error Printhead(s) Missing - The following cartridge soon • Cartridge Problem - Load more paper and...
... correct the error: Replace the ink cartridges 88 Maintain and troubleshoot The following to correct the error: To replace the printheads Printhead problem - Replace the following cartridge soon Use the following cartridge appears to an error in the printing system • General printer error Printhead(s) Missing - The following cartridge soon • Cartridge Problem - Load more paper and...
User Guide
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... to correct the error: • Clear a jam in the device The printer is a paper jam (or misfeed). There is out of the printer Use the following to correct the error: • Replace the ink cartridges • HP inkjet supplies recycling program Paper Mismatch - NOTE: Ink level warnings and indicators provide estimates for paper jam or other...
... to correct the error: • Clear a jam in the device The printer is a paper jam (or misfeed). There is out of the printer Use the following to correct the error: • Replace the ink cartridges • HP inkjet supplies recycling program Paper Mismatch - NOTE: Ink level warnings and indicators provide estimates for paper jam or other...