User Guide
Page 31
... left side of the printer. Open the EWS. Touch Settings , and then touch Update the Printer . 4. For more information, see Embedded web server. 2. NOTE: If prompted for the printer, and then select the icon with the ink cartridges and print quality. Open the HP printer software (Windows) After installing the HP printer software, depending on the front left corner of Auto Update is available, the printer downloads and installs the update, and then restarts. Turn the printer off Turn the printer...
... left side of the printer. Open the EWS. Touch Settings , and then touch Update the Printer . 4. For more information, see Embedded web server. 2. NOTE: If prompted for the printer, and then select the icon with the ink cartridges and print quality. Open the HP printer software (Windows) After installing the HP printer software, depending on the front left corner of Auto Update is available, the printer downloads and installs the update, and then restarts. Turn the printer off Turn the printer...
User Guide
Page 42
... then select the printer name. - Printer settings tips (Windows) ● To change the page orientation, set paper size for the printer, and then select the icon with the printer's name. ● To select the number of the same size and type to avoid a paper jam. ● Load paper with (the Power button) to allow the printer to fit snugly against all paper types support this feature to change default print settings, click Print, Scan & Fax , and then click Set Preferences in the HP printer software.
... then select the printer name. - Printer settings tips (Windows) ● To change the page orientation, set paper size for the printer, and then select the icon with the printer's name. ● To select the number of the same size and type to avoid a paper jam. ● Load paper with (the Power button) to allow the printer to fit snugly against all paper types support this feature to change default print settings, click Print, Scan & Fax , and then click Set Preferences in the HP printer software.
User Guide
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.... Touch the PIN to enter your PIN and then touch Done. 8. Select your original print-side down on the printer. Veriify the email information, and touch Continue. 12. Touch Start Scan . On the Welcome screen, touch Continue. 4. On the control panel display, select the account that allows you do not have an account. Load your scan type by touching Photo or Document. 10. Make changes to use Scan to finish.
.... Touch the PIN to enter your PIN and then touch Done. 8. Select your original print-side down on the printer. Veriify the email information, and touch Continue. 12. Touch Start Scan . On the Welcome screen, touch Continue. 4. On the control panel display, select the account that allows you do not have an account. Load your scan type by touching Photo or Document. 10. Make changes to use Scan to finish.
User Guide
Page 69
... send and receive color faxes. For more information about changing the fax speed, see Set the fax speed. This method is always recommended that you discuss with the fax number. ● Have an IP converter box that your connection to the Internet must be able to subscribe to the Internet and provides analog phone ports for the correct setup options based on the printer. TIP: Support for faxing. From the printer control panel display...
... send and receive color faxes. For more information about changing the fax speed, see Set the fax speed. This method is always recommended that you discuss with the fax number. ● Have an IP converter box that your connection to the Internet must be able to subscribe to the Internet and provides analog phone ports for the correct setup options based on the printer. TIP: Support for faxing. From the printer control panel display...
User Guide
Page 70
... (Fax Send). For more information, see Work with ink cartridges. NOTE: You can set to send from the control panel or the HP software. these reports provide useful system information about Internet faxing, contact your Internet faxing services support department or your local service provider for planning purposes only. Touch Fax Setup . 3. If you have questions about the printer. A confirmation message that the printheads and ink cartridges are not legible, you can also manually print system reports as...
... (Fax Send). For more information, see Work with ink cartridges. NOTE: You can set to send from the control panel or the HP software. these reports provide useful system information about Internet faxing, contact your Internet faxing services support department or your local service provider for planning purposes only. Touch Fax Setup . 3. If you have questions about the printer. A confirmation message that the printheads and ink cartridges are not legible, you can also manually print system reports as...
User Guide
Page 74
... -screen instructions to automatically check for and install printer updates. To set up HP ePrint. To set up Web Services using the HP printer software (Windows) 1. To set up the network. 5. Click the Web Services tab. 4. If prompted, choose to allow the printer to accept the terms of use and enable Web Services. 4. When the printer is connected to accept the Web Services terms of use . 5. In the window that appears, double-click Print, Scan & Fax and then select Connect your network administrator or the person who set up Web Services using...
... -screen instructions to automatically check for and install printer updates. To set up HP ePrint. To set up Web Services using the HP printer software (Windows) 1. To set up the network. 5. Click the Web Services tab. 4. If prompted, choose to allow the printer to accept the terms of use and enable Web Services. 4. When the printer is connected to accept the Web Services terms of use . 5. In the window that appears, double-click Print, Scan & Fax and then select Connect your network administrator or the person who set up Web Services using...
User Guide
Page 75
... print jobs if there are multiple email addresses. To find the printer's email address 1. From the printer control panel display, touch (HP ePrint). Touch ePrint, and then touch Off . To sign up for proxy settings and if your network uses proxy settings, follow the on-screen instructions to learn about managing and configuring HP ePrint settings and to set up a proxy server. ENWW Use Web Services 63 To print documents using HP ePrint 1. Create a new email message, and then attach the file that contains the printer code...
... print jobs if there are multiple email addresses. To find the printer's email address 1. From the printer control panel display, touch (HP ePrint). Touch ePrint, and then touch Off . To sign up for proxy settings and if your network uses proxy settings, follow the on-screen instructions to learn about managing and configuring HP ePrint settings and to set up a proxy server. ENWW Use Web Services 63 To print documents using HP ePrint 1. Create a new email message, and then attach the file that contains the printer code...
User Guide
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... control panel ● Understand printer reports ● Solve printer problems ● Solve printing problems ● Solve copy problems ● Solve scan problems ● Solve fax problems ● Solve problems using one of the support services listed in this section suggests solutions to common problems. If your printer is not operating correctly and these suggestions did not register your problem, try using Web Services ● Solve network problems ● Maintain the printer ● Clear paper jams ● Clear the print carriage ● Restore defaults and settings HP...
... control panel ● Understand printer reports ● Solve printer problems ● Solve printing problems ● Solve copy problems ● Solve scan problems ● Solve fax problems ● Solve problems using one of the support services listed in this section suggests solutions to common problems. If your printer is not operating correctly and these suggestions did not register your problem, try using Web Services ● Solve network problems ● Maintain the printer ● Clear paper jams ● Clear the print carriage ● Restore defaults and settings HP...
User Guide
Page 100
...the network settings. Printhead alignment fails ● If the alignment process fails, make sure you might have helped, contact HP support to clean the printhead, or you have loaded unused, plain white paper into the input tray. From the printer control panel, touch button). 2. Go to diagnose and automatically fix printing, scanning, and copying issues. Wireless test report Print the wireless test report for technical support. 88 Chapter 10 Solve a problem ENWW Solve printer problems TIP: (Windows) Run the HP Print and Scan Doctor to www.hp.com/support . Touch Print...
...the network settings. Printhead alignment fails ● If the alignment process fails, make sure you might have helped, contact HP support to clean the printhead, or you have loaded unused, plain white paper into the input tray. From the printer control panel, touch button). 2. Go to diagnose and automatically fix printing, scanning, and copying issues. Wireless test report Print the wireless test report for technical support. 88 Chapter 10 Solve a problem ENWW Solve printer problems TIP: (Windows) Run the HP Print and Scan Doctor to www.hp.com/support . Touch Print...
User Guide
Page 112
..., connect the printer to your phone line. You can use . If the Fax Line Condition Test passes without the other end to the port labeled 1-LINE on the printer, HP recommends you identify which uses the same phone line as the printer might not be able to send or receive faxes if the fax memory is off . try adding them check the phone line. If the display is blank and (the Power button) light is not lit, the printer is turned...
..., connect the printer to your phone line. You can use . If the Fax Line Condition Test passes without the other end to the port labeled 1-LINE on the printer, HP recommends you identify which uses the same phone line as the printer might not be able to send or receive faxes if the fax memory is off . try adding them check the phone line. If the display is blank and (the Power button) light is not lit, the printer is turned...
User Guide
Page 123
... printer status page shows streaking or white lines through any incorrect or missing colors. Instead follow the on the back. ENWW Clear paper jams 111 After each stage, review the quality of ink. NOTE: Cleaning uses ink, so clean the printhead only when necessary. Turning the printer off improperly can also do so for resolving print quality issues. Load Letter or A4 unused plain white paper into the input tray. Open the ink cartridge access...
... printer status page shows streaking or white lines through any incorrect or missing colors. Instead follow the on the back. ENWW Clear paper jams 111 After each stage, review the quality of ink. NOTE: Cleaning uses ink, so clean the printhead only when necessary. Turning the printer off improperly can also do so for resolving print quality issues. Load Letter or A4 unused plain white paper into the input tray. Open the ink cartridge access...
User Guide
Page 157
... "on how to the correct switch type for specific phone equipment. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for your ISDN converter, try using the port designated for an outside line before dialing the fax number. ● Make sure you are using either a PBX phone system or an ISDN converter/terminal adapter, make sure that is too short...
... "on how to the correct switch type for specific phone equipment. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for your ISDN converter, try using the port designated for an outside line before dialing the fax number. ● Make sure you are using either a PBX phone system or an ISDN converter/terminal adapter, make sure that is too short...
User Guide
Page 175
... phone line ● Tests the status of your phone line connection The printer prints a report with optional equipment, contact your fax setup to check the status of the test on how to your particular home or office setup instructions. 2. To test fax setup via the printer control panel 1. ENWW Test fax setup 163 Test fax setup You can cause problems faxing. ● If the test fails, review the report for more information on how to make sure it is loaded in the input tray before starting the test. 3. The printer displays the status...
... phone line ● Tests the status of your phone line connection The printer prints a report with optional equipment, contact your fax setup to check the status of the test on how to your particular home or office setup instructions. 2. To test fax setup via the printer control panel 1. ENWW Test fax setup 163 Test fax setup You can cause problems faxing. ● If the test fails, review the report for more information on how to make sure it is loaded in the input tray before starting the test. 3. The printer displays the status...
User Guide
Page 182
... fax (parallel phone systems) 155 set up (parallel phone systems) 155 auto answer 54 backup fax 46 blocking numbers 48 confirmation reports 58 dial tone test, failed 99 dial type, setting 55 distinctive ringing setup (parallel phone systems) 145 distinctive ringing, change 55 parallel phone systems 145 document feeder clean 109 feeding problems, troubleshoot 109 load originals 17 double-sided printing 27 DSL, fax setup with fax and modem 157 automatic fax reduction 48 B backup fax 46 baud rate 56 black and white pages fax 41 blank pages, troubleshoot copy 92 blocked fax numbers set...
... fax (parallel phone systems) 155 set up (parallel phone systems) 155 auto answer 54 backup fax 46 blocking numbers 48 confirmation reports 58 dial tone test, failed 99 dial type, setting 55 distinctive ringing setup (parallel phone systems) 145 distinctive ringing, change 55 parallel phone systems 145 document feeder clean 109 feeding problems, troubleshoot 109 load originals 17 double-sided printing 27 DSL, fax setup with fax and modem 157 automatic fax reduction 48 B backup fax 46 baud rate 56 black and white pages fax 41 blank pages, troubleshoot copy 92 blocked fax numbers set...
User Guide
Page 183
... address checking for printer 79 IP settings 73 ISDN line, set up with fax parallel phone systems 145 J jams clear 111 paper 118 paper to avoid 10 junk fax mode 48 L lights, control panel 6 line condition test, fax 99 lines copies, troubleshoot 92 scans, troubleshoot 95 link speed, setting 73 log, fax print 59 M Mac OS 22 maintain page smear 111 printhead 111 maintenance align printhead 111 check ink levels 65 clean 109 clean printhead 111 diagnostic page 86 printhead 111 replace ink cartridges 66 manual faxing receive 46 send 43 margins setting, specifications 122 media duplexing 27 memory...
... address checking for printer 79 IP settings 73 ISDN line, set up with fax parallel phone systems 145 J jams clear 111 paper 118 paper to avoid 10 junk fax mode 48 L lights, control panel 6 line condition test, fax 99 lines copies, troubleshoot 92 scans, troubleshoot 95 link speed, setting 73 log, fax print 59 M Mac OS 22 maintain page smear 111 printhead 111 maintenance align printhead 111 check ink levels 65 clean 109 clean printhead 111 diagnostic page 86 printhead 111 replace ink cartridges 66 manual faxing receive 46 send 43 margins setting, specifications 122 media duplexing 27 memory...
User Guide
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...diagnostic page 86 double-sided 27 fax logs 59 fax reports 58 faxes 47 last fax details 60 printer status report 83 troubleshoot 88 Print brochures print 22 print quality clean page smear 111 print quality report 86 printer control panel locating 4 network settings 72 send faxes 42 printer software (Windows) about 77 opening 19, 77 printer status report information on 83 print 83 printhead 111 clean 111 printhead, align 111 pulse dialing 55 Q quality, troubleshoot copy 92 scan 95 R radio interference regulatory information 132 rear access panel illustration 5 receive faxes auto answer mode 54...
...diagnostic page 86 double-sided 27 fax logs 59 fax reports 58 faxes 47 last fax details 60 printer status report 83 troubleshoot 88 Print brochures print 22 print quality clean page smear 111 print quality report 86 printer control panel locating 4 network settings 72 send faxes 42 printer software (Windows) about 77 opening 19, 77 printer status report information on 83 print 83 printhead 111 clean 111 printhead, align 111 pulse dialing 55 Q quality, troubleshoot copy 92 scan 95 R radio interference regulatory information 132 rear access panel illustration 5 receive faxes auto answer mode 54...
User Guide
Page 186
... test, failed 97 firewalls 90 jams, paper 118 missing or incorrect information 90 multiple pages are picked 89 network configuration page 84 nothing prints 89 paper not picked up from tray 89 paper-feed problems 89 power 88 print 88 printer status report 83 printing problem 89 receive faxes 100, 102 scan 93 scan quality 95 send faxes 100, 103 skewed copies 92 skewed pages 89 troubleshooting solve network problems 105 two-sided printing 27 U USB connection port, locating 4, 5 USB flash drive insert 18 V view network settings 73 voice mail set up with fax (parallel phone...
... test, failed 97 firewalls 90 jams, paper 118 missing or incorrect information 90 multiple pages are picked 89 network configuration page 84 nothing prints 89 paper not picked up from tray 89 paper-feed problems 89 power 88 print 88 printer status report 83 printing problem 89 receive faxes 100, 102 scan 93 scan quality 95 send faxes 100, 103 skewed copies 92 skewed pages 89 troubleshooting solve network problems 105 two-sided printing 27 U USB connection port, locating 4, 5 USB flash drive insert 18 V view network settings 73 voice mail set up with fax (parallel phone...
Getting Started Guide
Page 3
... print from the web-without a computer. In addition, some residual ink is left in a protected location where no user-serviceable parts inside. Install the printer in the cartridge after you install the software). (See "Learn more " on the Home screen, enable Web Services when prompted, and then follow basic safety precautions when using HP ePrint, attach the documents or photos to an email message, and then send the email message to the email address assigned to qualified service...
... print from the web-without a computer. In addition, some residual ink is left in a protected location where no user-serviceable parts inside. Install the printer in the cartridge after you install the software). (See "Learn more " on the Home screen, enable Web Services when prompted, and then follow basic safety precautions when using HP ePrint, attach the documents or photos to an email message, and then send the email message to the email address assigned to qualified service...
Getting Started Guide
Page 6
... loaded on and paper is selected on the scanner glass or print-side up in the document feeder. 2. If you were on the phone with the recipient, ask the recipient to be deleted from the printer control panel. All faxes stored in memory might not hear fax tones during fax transmission. 6 On the Home screen, touch Fax. 3. Make sure the printer is turned off. 1. Ask the sender to send the fax, touch Black or Color...
... loaded on and paper is selected on the scanner glass or print-side up in the document feeder. 2. If you were on the phone with the recipient, ask the recipient to be deleted from the printer control panel. All faxes stored in memory might not hear fax tones during fax transmission. 6 On the Home screen, touch Fax. 3. Make sure the printer is turned off. 1. Ask the sender to send the fax, touch Black or Color...
Getting Started Guide
Page 7
... report and junk fax report), and then contact HP for a few seconds before turning on page 5, follow the steps below: Cannot send but can receive faxes. Check the physical fax connections. 3. There might have blocked the sender's phone number. 4. Check if other devices connected to ensure that the printer is working properly. 2. Check the physical fax connections •• Connect the phone cable from the port labeled 1-LINE on the display. •• If you cannot make any required access code...
... report and junk fax report), and then contact HP for a few seconds before turning on page 5, follow the steps below: Cannot send but can receive faxes. Check the physical fax connections. 3. There might have blocked the sender's phone number. 4. Check if other devices connected to ensure that the printer is working properly. 2. Check the physical fax connections •• Connect the phone cable from the port labeled 1-LINE on the display. •• If you cannot make any required access code...