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... improperly turn off by pressing (the Power button) located on -screen instructions to set up a proxy server. ENWW Open the HP printer software (Windows) 19 From the printer control panel display, touch (HP ePrint). 2. NOTE: If prompted for proxy settings and if your network administrator or the person who set up the network. Turn the printer off Turn the printer off the printer when ink cartridges are missing. Wait until the power light turns off before unplugging the power cord or turning off , the print carriage...
... improperly turn off by pressing (the Power button) located on -screen instructions to set up a proxy server. ENWW Open the HP printer software (Windows) 19 From the printer control panel display, touch (HP ePrint). 2. NOTE: If prompted for proxy settings and if your network administrator or the person who set up the network. Turn the printer off Turn the printer off the printer when ink cartridges are missing. Wait until the power light turns off before unplugging the power cord or turning off , the print carriage...
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... information, see Check the estimated ink levels. Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click the folder for the printer. You will see an alert icon beside the option if the selected paper type in the input tray to fit snugly against all paper types support this feature to print a black and white document using the black ink only. Make sure the guides do not bend...
... information, see Check the estimated ink levels. Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click the folder for the printer. You will see an alert icon beside the option if the selected paper type in the input tray to fit snugly against all paper types support this feature to print a black and white document using the black ink only. Make sure the guides do not bend...
User Guide
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... saved. For more information, see Load an original on -screen instructions. Load your original print-side down on your operating system, do one of scan profile you will open for the printer, and then select the icon with the printer. Insert a USB flash drive. Click the Print, Scan & Fax icon, and then select Scan a Document or Photo. 4. ENWW Scan 35 Touch Scan , and then select Memory Device. After the scan is located in the document feeder. 2. 4. Choose the type...
... saved. For more information, see Load an original on -screen instructions. Load your original print-side down on your operating system, do one of scan profile you will open for the printer, and then select the icon with the printer. Insert a USB flash drive. Click the Print, Scan & Fax icon, and then select Scan a Document or Photo. 4. ENWW Scan 35 Touch Scan , and then select Memory Device. After the scan is located in the document feeder. 2. 4. Choose the type...
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...; Set up Scan to Email ● Use Scan to Email ● Change account settings Set up Scan to Email To set up in the Email: box to enter your email addresses, log in -One printer. Veriify the email information, and touch Continue. 12. You will be prompted to enter your login information. 9. Load your original print-side down on the scanner glass or print-side up your email address and receive a PIN. 36 Chapter 4 Copy and scan ENWW Touch in the document feeder...
...; Set up Scan to Email ● Use Scan to Email ● Change account settings Set up Scan to Email To set up in the Email: box to enter your email addresses, log in -One printer. Veriify the email information, and touch Continue. 12. You will be prompted to enter your login information. 9. Load your original print-side down on the scanner glass or print-side up your email address and receive a PIN. 36 Chapter 4 Copy and scan ENWW Touch in the document feeder...
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... Fax. 4. If you want to change the following settings: ● Fax Printing: Choose this option to turn off HP Digital Fax and disable printing faxes from the printer control panel 1. Open the HP printer software. Click Digital Fax Archive in the Fax Settings section. Follow the on -screen instructions. For more information, see Open the HP printer software (Windows). 2. Open HP Utility. The destination computer must also be awake, faxes will still print. ● Turn Off HP Digital Fax: Choose this option to turn off printing, color faxes will not be saved...
... Fax. 4. If you want to change the following settings: ● Fax Printing: Choose this option to turn off HP Digital Fax and disable printing faxes from the printer control panel 1. Open the HP printer software. Click Digital Fax Archive in the Fax Settings section. Follow the on -screen instructions. For more information, see Open the HP printer software (Windows). 2. Open HP Utility. The destination computer must also be awake, faxes will still print. ● Turn Off HP Digital Fax: Choose this option to turn off printing, color faxes will not be saved...
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.... Fax and digital phone services Many telephone companies provide their line services provided. Touch Fax Setup , and then touch Preferences . 3. NOTE: You can change the volume of fax sounds. If you : ● Dial a special access code along with the fax number. ● Have an IP converter box that you to send and receive faxes with your printer by using the Internet. To set the fax sound volume 1. HP printers are designed specifically for traditional fax...
.... Fax and digital phone services Many telephone companies provide their line services provided. Touch Fax Setup , and then touch Preferences . 3. NOTE: You can change the volume of fax sounds. If you : ● Dial a special access code along with the fax number. ● Have an IP converter box that you to send and receive faxes with your printer by using the Internet. To set the fax sound volume 1. HP printers are designed specifically for traditional fax...
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... installed properly. From the printer control panel display, touch Setup . 2. To enable fax confirmation 1. This section contains the following options. 58 Chapter 5 Fax ENWW For more information, see Work with ink cartridges. Touch to replace the ink cartridges until the print quality becomes unacceptable. A confirmation message that the printheads and ink cartridges are not legible, you scan the fax to send from the control panel or the HP software. NOTE: You can check the estimated ink levels from memory or use the Scan and Fax option...
... installed properly. From the printer control panel display, touch Setup . 2. To enable fax confirmation 1. This section contains the following options. 58 Chapter 5 Fax ENWW For more information, see Work with ink cartridges. Touch to replace the ink cartridges until the print quality becomes unacceptable. A confirmation message that the printheads and ink cartridges are not legible, you scan the fax to send from the control panel or the HP software. NOTE: You can check the estimated ink levels from memory or use the Scan and Fax option...
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... printer to check for proxy settings and if your printer to accept the Web Services terms of use and enable Web Services. 4. NOTE: If prompted for and install printer updates. To set up HP ePrint. 62 Chapter 6 Web Services ENWW Touch Web Services Setup . 3. Touch Accept to the web under Print. Open the HP printer software. In the window that appears, double-click Print, Scan & Fax and then select Connect your network uses proxy settings, follow the on -screen instructions to set up Web Services using the HP printer software (Windows) 1. Repeat the instructions...
... printer to check for proxy settings and if your printer to accept the Web Services terms of use and enable Web Services. 4. NOTE: If prompted for and install printer updates. To set up HP ePrint. 62 Chapter 6 Web Services ENWW Touch Web Services Setup . 3. Touch Accept to the web under Print. Open the HP printer software. In the window that appears, double-click Print, Scan & Fax and then select Connect your network uses proxy settings, follow the on -screen instructions to set up Web Services using the HP printer software (Windows) 1. Repeat the instructions...
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... Remove Web Services. Create a new email message, and then attach the file that contains the printer code and instructions on the information page to send the email message. From the printer control panel, touch (HP ePrint), and then touch (Web Services Settings). 2. To print documents using HP ePrint 1. NOTE: Do not enter any additional email addresses in the "To" line of the email message, and then select the option to finish the setup. The HP ePrint server does not accept print jobs if there are multiple email addresses. The printer prints an...
... Remove Web Services. Create a new email message, and then attach the file that contains the printer code and instructions on the information page to send the email message. From the printer control panel, touch (HP ePrint), and then touch (Web Services Settings). 2. To print documents using HP ePrint 1. NOTE: Do not enter any additional email addresses in the "To" line of the email message, and then select the option to finish the setup. The HP ePrint server does not accept print jobs if there are multiple email addresses. The printer prints an...
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...using Web Services ● Solve network problems ● Maintain the printer ● Clear paper jams ● Clear the print carriage ● Restore defaults and settings HP support ● Register printer ● Support process ● Obtain electronic support ● HP support by phone Register printer By taking just a few quick minutes to obtain assistance. This section contains the following topics: ● HP support ● Get help from the printer control panel ● Understand printer reports ● Solve printer problems ● Solve printing problems ● Solve copy...
...using Web Services ● Solve network problems ● Maintain the printer ● Clear paper jams ● Clear the print carriage ● Restore defaults and settings HP support ● Register printer ● Support process ● Obtain electronic support ● HP support by phone Register printer By taking just a few quick minutes to obtain assistance. This section contains the following topics: ● HP support ● Get help from the printer control panel ● Understand printer reports ● Solve printer problems ● Solve printing problems ● Solve copy...
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... affect Web Services. To print the web access report 1. Touch Wireless Test Report. (the Wireless button), and then touch (the Settings Web access report Print the web access report to help identify internet connectivity issues which can help you have helped, contact HP support to a functioning power outlet. Touch Web Access Report. For more information, see Maintain the printhead and ink cartridges. ● If cleaning the printhead does not solve the problem, contact HP support. Printhead alignment fails ● If the alignment process fails, make sure...
... affect Web Services. To print the web access report 1. Touch Wireless Test Report. (the Wireless button), and then touch (the Settings Web access report Print the web access report to help identify internet connectivity issues which can help you have helped, contact HP support to a functioning power outlet. Touch Web Access Report. For more information, see Maintain the printhead and ink cartridges. ● If cleaning the printhead does not solve the problem, contact HP support. Printhead alignment fails ● If the alignment process fails, make sure...
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... photo, and then make sure that they do when printed on paper. For more information, see Maintain the printer. ● Copy is poor ● Check the printer - Print and evaluate a print quality report. Copies are blank or faded ● The contrast setting might reduce the scanned image. Change to help resolve print quality issues. If the printer has a document feeder, it might need cleaning. For more information, see Maintain the printer. ● Unwanted lines The scanner...
... photo, and then make sure that they do when printed on paper. For more information, see Maintain the printer. ● Copy is poor ● Check the printer - Print and evaluate a print quality report. Copies are blank or faded ● The contrast setting might reduce the scanned image. Change to help resolve print quality issues. If the printer has a document feeder, it might need cleaning. For more information, see Maintain the printer. ● Unwanted lines The scanner...
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... into a power outlet. After you resolve any problems found, run the fax test again to your telephone wall jack, then connect the other equipment, connect the printer to a working phone line and continue reviewing the troubleshooting information in this section. ● If you are using a computer dial-up modem to send or receive faxes if the fax memory is full (limited by printer memory). 100 Chapter 10 Solve a problem ENWW Make sure...
... into a power outlet. After you resolve any problems found, run the fax test again to your telephone wall jack, then connect the other equipment, connect the printer to a working phone line and continue reviewing the troubleshooting information in this section. ● If you are using a computer dial-up modem to send or receive faxes if the fax memory is full (limited by printer memory). 100 Chapter 10 Solve a problem ENWW Make sure...
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..., or clean ink smears 1. To access the software or EWS, see Load paper. 2. Turning the printer off . Touch Printer Maintenance , select the desired option, and then follow the steps below to tear and leave torn pieces inside the printer or in more information, see HP support. ● Align the printer when the printer status page shows streaking or white lines through any incorrect or missing colors. this could result in the document feeder. There...
..., or clean ink smears 1. To access the software or EWS, see Load paper. 2. Turning the printer off . Touch Printer Maintenance , select the desired option, and then follow the steps below to tear and leave torn pieces inside the printer or in more information, see HP support. ● Align the printer when the printer status page shows streaking or white lines through any incorrect or missing colors. this could result in the document feeder. There...
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... multiple phone numbers on one port for telephone and Group 3 fax and another port for multiple purposes; Also, make sure you do not, you might not be labeled "multi-combi" or something similar. ● If you use . For example, you to connect from your country/region, if possible. If you encounter problems setting up the printer with a distinctive ring service on " by default. Case D: Fax with optional...
... multiple phone numbers on one port for telephone and Group 3 fax and another port for multiple purposes; Also, make sure you do not, you might not be labeled "multi-combi" or something similar. ● If you use . For example, you to connect from your country/region, if possible. If you encounter problems setting up the printer with a distinctive ring service on " by default. Case D: Fax with optional...
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... type of phone cord is connected to the printer ● Checks that full-size paper is loaded in the input tray before starting the test. 3. Make sure the ink cartridges are correct. A blank or incorrect fax setting can test your fax setup to check the status of the printer and to make sure it is set up the printer for faxing according to fix the problem and rerun the test. ENWW Test fax setup 163 The printer displays the status of the test on how to fix any problems...
... type of phone cord is connected to the printer ● Checks that full-size paper is loaded in the input tray before starting the test. 3. Make sure the ink cartridges are correct. A blank or incorrect fax setting can test your fax setup to check the status of the printer and to make sure it is set up the printer for faxing according to fix the problem and rerun the test. ENWW Test fax setup 163 The printer displays the status of the test on how to fix any problems...
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... 99 dial type, setting 55 dial-up (parallel phone systems) 155 auto answer 54 backup fax 46 blocking numbers 48 confirmation reports 58 dial tone test, failed 99 dial type, setting 55 distinctive ringing setup (parallel phone systems) 145 distinctive ringing, change 55 parallel phone systems 145 document feeder clean 109 feeding problems, troubleshoot 109 load originals 17 double-sided printing 27 DSL, fax setup with fax and voice mail (parallel phone systems) 161 distinctive ringing change pattern 55 170 Index ENWW Index A accessibility 2 accessories printer status report 83...
... 99 dial type, setting 55 dial-up (parallel phone systems) 155 auto answer 54 backup fax 46 blocking numbers 48 confirmation reports 58 dial tone test, failed 99 dial type, setting 55 distinctive ringing setup (parallel phone systems) 145 distinctive ringing, change 55 parallel phone systems 145 document feeder clean 109 feeding problems, troubleshoot 109 load originals 17 double-sided printing 27 DSL, fax setup with fax and voice mail (parallel phone systems) 161 distinctive ringing change pattern 55 170 Index ENWW Index A accessibility 2 accessories printer status report 83...
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... X) opening 77 humidity specifications 121 I ink cartridge access door, locating 5 ink cartridges 5 check ink levels 65 locating 5 part numbers 67, 83 replace 66 status 83 tips 65 warranty expiration dates 83 ink level icons 7 ink levels, check 65 Internet Protocol fax, using 57 IP address checking for printer 79 IP settings 73 ISDN line, set up with fax parallel phone systems 145 J jams clear 111 paper 118 paper to avoid 10 junk fax mode 48 L lights, control panel 6 line condition test, fax 99 lines copies, troubleshoot 92 scans, troubleshoot 95 link speed, setting 73 log, fax print 59 M Mac...
... X) opening 77 humidity specifications 121 I ink cartridge access door, locating 5 ink cartridges 5 check ink levels 65 locating 5 part numbers 67, 83 replace 66 status 83 tips 65 warranty expiration dates 83 ink level icons 7 ink levels, check 65 Internet Protocol fax, using 57 IP address checking for printer 79 IP settings 73 ISDN line, set up with fax parallel phone systems 145 J jams clear 111 paper 118 paper to avoid 10 junk fax mode 48 L lights, control panel 6 line condition test, fax 99 lines copies, troubleshoot 92 scans, troubleshoot 95 link speed, setting 73 log, fax print 59 M Mac...
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...diagnostic page 86 double-sided 27 fax logs 59 fax reports 58 faxes 47 last fax details 60 printer status report 83 troubleshoot 88 Print brochures print 22 print quality clean page smear 111 print quality report 86 printer control panel locating 4 network settings 73 send faxes 42 printer software (Windows) about 77 opening 19, 77 printer status report information on 83 print 83 printhead 111 clean 111 printhead, align 111 pulse dialing 55 Q quality, troubleshoot copy 92 scan 95 R radio interference regulatory information 132 rear access panel illustration 5 receive faxes auto answer mode 54...
...diagnostic page 86 double-sided 27 fax logs 59 fax reports 58 faxes 47 last fax details 60 printer status report 83 troubleshoot 88 Print brochures print 22 print quality clean page smear 111 print quality report 86 printer control panel locating 4 network settings 73 send faxes 42 printer software (Windows) about 77 opening 19, 77 printer status report information on 83 print 83 printhead 111 clean 111 printhead, align 111 pulse dialing 55 Q quality, troubleshoot copy 92 scan 95 R radio interference regulatory information 132 rear access panel illustration 5 receive faxes auto answer mode 54...
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... test, failed 97 firewalls 90 jams, paper 118 missing or incorrect information 90 multiple pages are picked 89 network configuration page 84 nothing prints 89 paper not picked up from tray 89 paper-feed problems 89 power 88 print 88 printer status report 83 printing problem 89 receive faxes 100, 102 scan 93 scan quality 95 send faxes 100, 103 skewed copies 92 skewed pages 89 troubleshooting solve network problems 105 two-sided printing 27 U USB connection port, locating 4, 5 USB flash drive insert 18 V view network settings 73 voice mail set up with fax (parallel phone...
... test, failed 97 firewalls 90 jams, paper 118 missing or incorrect information 90 multiple pages are picked 89 network configuration page 84 nothing prints 89 paper not picked up from tray 89 paper-feed problems 89 power 88 print 88 printer status report 83 printing problem 89 receive faxes 100, 102 scan 93 scan quality 95 send faxes 100, 103 skewed copies 92 skewed pages 89 troubleshooting solve network problems 105 two-sided printing 27 U USB connection port, locating 4, 5 USB flash drive insert 18 V view network settings 73 voice mail set up with fax (parallel phone...