Getting Started Guide
Page 6
No special drivers or software are connecting to a wireless network, enter the wireless network name... (www.eprintcenter.com). 6 If you are needed. On some printers, you can print from anywhere, using HP ePrint. You can also scan and store your documents digitally on your computer! You cannot use Web Services, ... wireless connection. Follow the instructions for and install product updates. • If your operating system: • Windows: When prompted, click Network (Ethernet/Wireless), and then follow the onscreen instructions. When prompted, do this option allows the...
No special drivers or software are connecting to a wireless network, enter the wireless network name... (www.eprintcenter.com). 6 If you are needed. On some printers, you can print from anywhere, using HP ePrint. You can also scan and store your documents digitally on your computer! You cannot use Web Services, ... wireless connection. Follow the instructions for and install product updates. • If your operating system: • Windows: When prompted, click Network (Ethernet/Wireless), and then follow the onscreen instructions. When prompted, do this option allows the...
Getting Started Guide
Page 20
...seconds to finish installing the user guide. From this website, search for your operating system: • Windows: Select the option with the printer into your printer, and then select Software & Driver Downloads. Select your computer does not have a CD or DVD drive, you have while setting up ...with "Help" in the • Make sure that any cords and cables that no other lights on and not and material from HP's support website (www.hp.com/go/ customercare). In the screen showing recommended software, select the option for your computer, and then follow the onscreen instructions....
...seconds to finish installing the user guide. From this website, search for your operating system: • Windows: Select the option with the printer into your printer, and then select Software & Driver Downloads. Select your computer does not have a CD or DVD drive, you have while setting up ...with "Help" in the • Make sure that any cords and cables that no other lights on and not and material from HP's support website (www.hp.com/go/ customercare). In the screen showing recommended software, select the option for your computer, and then follow the onscreen instructions....
Getting Started Guide
Page 21
... you receive a fax communication error that includes an error code, you can also download the HP Problems setting up fax This section contains information about solving problems you are specifying the correct drive...printer for faxing. For more information, see "Set up properly for faxing. Windows Device Manager. • If the computer cannot recognize the HP software CD in the fax test, go to Step 2. Perform this test ...sure letter if the computer does not recognize the path that the USB drivers have run the fax text but are having problems setting up fax, check the following list ...
... you receive a fax communication error that includes an error code, you can also download the HP Problems setting up fax This section contains information about solving problems you are specifying the correct drive...printer for faxing. For more information, see "Set up properly for faxing. Windows Device Manager. • If the computer cannot recognize the HP software CD in the fax test, go to Step 2. Perform this test ...sure letter if the computer does not recognize the path that the USB drivers have run the fax text but are having problems setting up fax, check the following list ...
User Guide
Page 9
... the printer is online and ready 123 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 123 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 124 After resolving... 125 Solve printer management problems 126 Embedded web server cannot be opened 126 Troubleshoot installation issues 127 Hardware installation suggestions 127 HP software installation suggestions 128 Solve network problems 128 Understand the Printer Status Report 129 Understand the network configuration page 130 Clear...
... the printer is online and ready 123 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 123 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 124 After resolving... 125 Solve printer management problems 126 Embedded web server cannot be opened 126 Troubleshoot installation issues 127 Hardware installation suggestions 127 HP software installation suggestions 128 Solve network problems 128 Understand the Printer Status Report 129 Understand the network configuration page 130 Clear...
User Guide
Page 33
... print media for your operating system. • Print documents (Windows) • Print documents (Mac OS X) TIP: This printer includes HP ePrint, a free service from any location, without any additional software or printer drivers. Print 29 On the File menu in the tray. Print documents (Windows) 1. For more information, see Load media. 2. For more information...
... print media for your operating system. • Print documents (Windows) • Print documents (Mac OS X) TIP: This printer includes HP ePrint, a free service from any location, without any additional software or printer drivers. Print 29 On the File menu in the tray. Print documents (Windows) 1. For more information, see Load media. 2. For more information...
User Guide
Page 34
...print jobs, make the changes in the Format For pop-up menu, and then click OK. 3. Load paper in your HP ePrint-enabled printer anytime, from HP that opens the Properties dialog box. Change the paper orientation on the Layout tab, and paper source, media type, paper ...not see any additional software or printer drivers. Select the paper size from the Paper Size pop-up menu. Print brochures (Windows) NOTE: To set print settings for your operating system. • Print brochures (Windows) • Print brochures (Mac OS X) TIP: This printer includes HP ePrint, a free service from any...
...print jobs, make the changes in the Format For pop-up menu, and then click OK. 3. Load paper in your HP ePrint-enabled printer anytime, from HP that opens the Properties dialog box. Change the paper orientation on the Layout tab, and paper source, media type, paper ...not see any additional software or printer drivers. Select the paper size from the Paper Size pop-up menu. Print brochures (Windows) NOTE: To set print settings for your operating system. • Print brochures (Windows) • Print brochures (Mac OS X) TIP: This printer includes HP ePrint, a free service from any...
User Guide
Page 36
For more information, see HP ePrint. 32 Print NOTE: If you do not see Load media. 2. Select the appropriate envelope size in the Paper Size pop-up menu. For more information, see a Page Setup menu item, go to use is selected. 5. Print on envelopes (Windows) 1. Select a paper ... free service from HP that allows you want , and then click Print to use is selected. 4. Click Paper/Quality, and then select the appropriate envelope type from the Paper Size pop-up menu or click Show Details. 7. Select any additional software or printer drivers. TIP: You ...
For more information, see HP ePrint. 32 Print NOTE: If you do not see Load media. 2. Select the appropriate envelope size in the Paper Size pop-up menu. For more information, see a Page Setup menu item, go to use is selected. 5. Print on envelopes (Windows) 1. Select a paper ... free service from HP that allows you want , and then click Print to use is selected. 4. Click Paper/Quality, and then select the appropriate envelope type from the Paper Size pop-up menu or click Show Details. 7. Select any additional software or printer drivers. TIP: You ...
User Guide
Page 83
... the back or bottom of publication and are applicable only for Windows or Mac OS X. Be prepared to provide the following information: • Model number (for HP software updates. This web site also offers technical support, drivers, supplies, ordering information and other options such as: •... (located on a land line. This website provides information and utilities that can also obtain support from the HP Customer Care Center. You can help you may apply for Windows or Mac OS X, which provide easy, step-by printer, country/region, and language. Obtain electronic support To...
... the back or bottom of publication and are applicable only for Windows or Mac OS X. Be prepared to provide the following information: • Model number (for HP software updates. This web site also offers technical support, drivers, supplies, ordering information and other options such as: •... (located on a land line. This website provides information and utilities that can also obtain support from the HP Customer Care Center. You can help you may apply for Windows or Mac OS X, which provide easy, step-by printer, country/region, and language. Obtain electronic support To...
User Guide
Page 91
... distortions to printouts. This website provides information and utilities that you use a USB cable that you are using a computer running Windows, you can visit the HP online support website at the edges of the page, make sure the margin settings for specific help. Check the page-orientation setting... selected in the application match the settings in the printer driver match the size of the electromagnetic fields. Check the media size • Content on a page might be caused by USB cables) can help you are using genuine HP ink cartridges Solution: Check to see Print. If the...
... distortions to printouts. This website provides information and utilities that you use a USB cable that you are using a computer running Windows, you can visit the HP online support website at the edges of the page, make sure the margin settings for specific help. Check the page-orientation setting... selected in the application match the settings in the printer driver match the size of the electromagnetic fields. Check the media size • Content on a page might be caused by USB cables) can help you are using genuine HP ink cartridges Solution: Check to see Print. If the...
User Guide
Page 124
... to connect to your printer to the wireless network, try the following steps in the list of the printer is set as the default printer driver (Windows only) • Step 6: Make sure your computer is not connected to your network over the network. If you cannot use the printer over...blinks. If the lights are two indicator lights, one that is on . Usually there are not on a Macintosh computer, click System Preferences in the window. 120 Solve a problem NOTE: Macintosh computers do not see if the firewall software is blocking communication • Step 4: Make sure the printer is...
... to connect to your printer to the wireless network, try the following steps in the list of the printer is set as the default printer driver (Windows only) • Step 6: Make sure your computer is not connected to your network over the network. If you cannot use the printer over...blinks. If the lights are two indicator lights, one that is on . Usually there are not on a Macintosh computer, click System Preferences in the window. 120 Solve a problem NOTE: Macintosh computers do not see if the firewall software is blocking communication • Step 4: Make sure the printer is...
User Guide
Page 127
...click Resume Printing. 4. If you are able to access the EWS, but find that the symptoms persist as the default printer driver (Windows only) If you install the HP software again, the installer might be interfering. To check the printer's status, follow the instructions for additional troubleshooting help Step ... to use the printer over the network. Step 4: Make sure the printer is set as you still cannot use the printer, your operating system: Windows 1. If the printer is on hold, click Resume. 4. Select the printer, and the click Open Print Queue. 3. If the printers on the...
...click Resume Printing. 4. If you are able to access the EWS, but find that the symptoms persist as the default printer driver (Windows only) If you install the HP software again, the installer might be interfering. To check the printer's status, follow the instructions for additional troubleshooting help Step ... to use the printer over the network. Step 4: Make sure the printer is set as you still cannot use the printer, your operating system: Windows 1. If the printer is on hold, click Resume. 4. Select the printer, and the click Open Print Queue. 3. If the printers on the...
User Guide
Page 128
...Properties, Document Defaults, or Printing Preferences. On the Ports tab, look for your operating system: Windows 1. The printer uses its USB and network connections at the same time. Step 6: Make ... Default Printer. On the computer desktop, click Start, select Programs or All Programs, click HP, select your network administrator or the person who set as the Port description, next to ...Click Start, click Control Panel, and then double-click Printers. 2. The version of the printer driver is connected wirelessly: a. However, most VPN services do not allow you resolve any problems and...
...Properties, Document Defaults, or Printing Preferences. On the Ports tab, look for your operating system: Windows 1. The printer uses its USB and network connections at the same time. Step 6: Make ... Default Printer. On the computer desktop, click Start, select Programs or All Programs, click HP, select your network administrator or the person who set as the Port description, next to ...Click Start, click Control Panel, and then double-click Printers. 2. The version of the printer driver is connected wirelessly: a. However, most VPN services do not allow you resolve any problems and...
User Guide
Page 132
..., make sure that you are not installed. This website provides information and utilities that can download the printer driver from the HP web site, www.hp.com/go/customercare. Restart your computer is turned on the installation CD) to perform a complete uninstallation of the... printer driver. HP software installation suggestions Check the computer system • Make sure that your computer, and reinstall the printer driver. Chapter 8 Check the ink cartridges Make sure that all of the ink cartridges are using a computer running Windows, make sure that the USB drivers have not ...
..., make sure that you are not installed. This website provides information and utilities that can download the printer driver from the HP web site, www.hp.com/go/customercare. Restart your computer is turned on the installation CD) to perform a complete uninstallation of the... printer driver. HP software installation suggestions Check the computer system • Make sure that your computer, and reinstall the printer driver. Chapter 8 Check the ink cartridges Make sure that all of the ink cartridges are using a computer running Windows, make sure that the USB drivers have not ...
User Guide
Page 133
...printer. ◦ If the installation program cannot discover the printer, print the network configuration page and enter the IP address manually in the printer driver match the printer IP address: ◦ Print the printer's network configuration page. The printer status report also contains a log of the "General ...resolve some installation problems (such as the computers that use the printer status report to help you are using a computer running Windows, make sure that the network ports created in the installation program. Touch (right arrow), touch Setup, and then touch Network.
...printer. ◦ If the installation program cannot discover the printer, print the network configuration page and enter the IP address manually in the printer driver match the printer IP address: ◦ Print the printer's network configuration page. The printer status report also contains a log of the "General ...resolve some installation problems (such as the computers that use the printer status report to help you are using a computer running Windows, make sure that the network ports created in the installation program. Touch (right arrow), touch Setup, and then touch Network.
User Guide
Page 149
... Left margin (2) Right margin (3) Top margin (4) Bottom margin 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) Windows and 12mm (0.47 inch) Macintosh and Linux 3.3 mm (0.13 3.3 mm (0.13 16.5 mm (0.65 16.5 mm inch) inch) inch) (0.65 inch) Guidelines for ... lb bond (105 g/m2). Letter U.S. Printer specifications 145 Executive U.S. Legal A4 U.S. Jams might occur with these margin settings in the printer driver. • Do not print on both sides of a page • Always use media that conforms to the printer specifications. Set minimum margins...
... Left margin (2) Right margin (3) Top margin (4) Bottom margin 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) Windows and 12mm (0.47 inch) Macintosh and Linux 3.3 mm (0.13 3.3 mm (0.13 16.5 mm (0.65 16.5 mm inch) inch) inch) (0.65 inch) Guidelines for ... lb bond (105 g/m2). Letter U.S. Printer specifications 145 Executive U.S. Legal A4 U.S. Jams might occur with these margin settings in the printer driver. • Do not print on both sides of a page • Always use media that conforms to the printer specifications. Set minimum margins...
User Guide
Page 212
... Paper Mismatch The paper size or type selected in the printer driver does not match the paper loaded in the printer driver, and then print the document again. The cartridge cradle cannot ... 4. If the problem persists after you have loaded paper that you replace the cartridge, contact HP support. Appendix G NOTE: If the cartridge is identified in the message as incompatible, see ...issue is not wrinkled, folded, or damaged. For more information, see Load media. 208 Errors (Windows) To solve this problem, try the next solution. Solution 2: Install the ink cartridges correctly Make...
... Paper Mismatch The paper size or type selected in the printer driver does not match the paper loaded in the printer driver, and then print the document again. The cartridge cradle cannot ... 4. If the problem persists after you have loaded paper that you replace the cartridge, contact HP support. Appendix G NOTE: If the cartridge is identified in the message as incompatible, see ...issue is not wrinkled, folded, or damaged. For more information, see Load media. 208 Errors (Windows) To solve this problem, try the next solution. Solution 2: Install the ink cartridges correctly Make...
User Guide
Page 221
...quality report 90 printer status report 130 troubleshoot 82 Print borderless Mac OS 36 Windows 35 Print brochures print 31 Print envelope 32 Print envelopes Mac OS 32 Print photos Mac OS 33 Windows 33 print quality report 90 print settings print quality 87 print-carriage access door,... locating 12 printer control panel locating 11 network settings 201 scan from 38 send faxes 46 printer driver warranty 137 printer software (Windows) about 204 opening 204 printer status report information on 129 print 130 printhead clean 92 printhead, align 93 printheads ordering online...
...quality report 90 printer status report 130 troubleshoot 82 Print borderless Mac OS 36 Windows 35 Print brochures print 31 Print envelope 32 Print envelopes Mac OS 32 Print photos Mac OS 33 Windows 33 print quality report 90 print settings print quality 87 print-carriage access door,... locating 12 printer control panel locating 11 network settings 201 scan from 38 send faxes 46 printer driver warranty 137 printer software (Windows) about 204 opening 204 printer status report information on 129 print 130 printhead clean 92 printhead, align 93 printheads ordering online...