Getting Started Guide
Page 6
...to the email address assigned to a wireless network, enter the wireless network name and password (if prompted). 4. No special drivers or software are connecting to your printer when you can even view and print your online images from store coupons to install ...locate and print preformatted web content, directly from your operating system: • Windows: When prompted, click Network (Ethernet/Wireless), and then follow the onscreen instructions. • Mac OS X: Double-click the HP Installer icon on page 7. Preformatted content designed specifically for your printer. Note...
...to the email address assigned to a wireless network, enter the wireless network name and password (if prompted). 4. No special drivers or software are connecting to your printer when you can even view and print your online images from store coupons to install ...locate and print preformatted web content, directly from your operating system: • Windows: When prompted, click Network (Ethernet/Wireless), and then follow the onscreen instructions. • Mac OS X: Double-click the HP Installer icon on page 7. Preformatted content designed specifically for your printer. Note...
Getting Started Guide
Page 20
... , it • Make sure you use the SETUP cartridges that you are lit or blinking. Select your printer, and then select Software & Driver Downloads. properly. • Make sure you have securely connected the power cord and power adapter and that no other lights on the printer's •...have while setting up the printer • Make sure you have a CD or DVD drive, you cannot find the HP software CD or if your operating system: • Windows: Select the option with your computer, and then follow the onscreen instructions. 2. To install the user guide, complete the...
... , it • Make sure you use the SETUP cartridges that you are lit or blinking. Select your printer, and then select Software & Driver Downloads. properly. • Make sure you have securely connected the power cord and power adapter and that no other lights on the printer's •...have while setting up the printer • Make sure you have a CD or DVD drive, you cannot find the HP software CD or if your operating system: • Windows: Select the option with your computer, and then follow the onscreen instructions. 2. To install the user guide, complete the...
Getting Started Guide
Page 21
Windows Device Manager. • If the computer cannot recognize the HP software CD in the Search box. You can find an explanation of the printer and make sure letter if the computer does not recognize the path that the USB drivers have completed setting up properly for faxing. ...8226; Before installing software, make sure that you type. software from the HP website (www.hp.com/go/ customercare). • If you are using a computer running Windows, • If you are using a computer running Windows make sure that you are specifying the correct drive and are connecting using ...
Windows Device Manager. • If the computer cannot recognize the HP software CD in the Search box. You can find an explanation of the printer and make sure letter if the computer does not recognize the path that the USB drivers have completed setting up properly for faxing. ...8226; Before installing software, make sure that you type. software from the HP website (www.hp.com/go/ customercare). • If you are using a computer running Windows, • If you are using a computer running Windows make sure that you are specifying the correct drive and are connecting using ...
User Guide
Page 9
... the printer is online and ready 123 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 123 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 124 After resolving... 125 Solve printer management problems 126 Embedded web server cannot be opened 126 Troubleshoot installation issues 127 Hardware installation suggestions 127 HP software installation suggestions 128 Solve network problems 128 Understand the Printer Status Report 129 Understand the network configuration page 130 Clear...
... the printer is online and ready 123 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 123 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 124 After resolving... 125 Solve printer management problems 126 Embedded web server cannot be opened 126 Troubleshoot installation issues 127 Hardware installation suggestions 127 HP software installation suggestions 128 Solve network problems 128 Understand the Printer Status Report 129 Understand the network configuration page 130 Clear...
User Guide
Page 33
.... On the File menu in the tray. Load paper in your HP ePrint-enabled printer anytime, from any location, without any additional software or printer drivers. Print 29 Choose a print job to continue: Print documents Print brochures Print on envelopes Print photos Print on special ... more information about selecting the best print media for your operating system. • Print documents (Windows) • Print documents (Mac OS X) TIP: This printer includes HP ePrint, a free service from HP that allows you want to print documents on specific types of paper, or use special features. ...
.... On the File menu in the tray. Load paper in your HP ePrint-enabled printer anytime, from any location, without any additional software or printer drivers. Print 29 Choose a print job to continue: Print documents Print brochures Print on envelopes Print photos Print on special ... more information about selecting the best print media for your operating system. • Print documents (Windows) • Print documents (Mac OS X) TIP: This printer includes HP ePrint, a free service from HP that allows you want to print documents on specific types of paper, or use special features. ...
User Guide
Page 34
...click the button that allows you do not see Printer management tools. 1. Click Print or OK to print documents on the HP software, see any additional software or printer drivers. Print documents (Mac OS X) 1. From the File menu in Grayscale option. 6. Select the paper size from... tab, and paper source, media type, paper size, and quality settings on your operating system. • Print brochures (Windows) • Print brochures (Mac OS X) TIP: This printer includes HP ePrint, a free service from the Paper Size pop-up menu, and then click OK. 3. For more information, see ...
...click the button that allows you do not see Printer management tools. 1. Click Print or OK to print documents on the HP software, see any additional software or printer drivers. Print documents (Mac OS X) 1. From the File menu in Grayscale option. 6. Select the paper size from... tab, and paper source, media type, paper size, and quality settings on your operating system. • Print brochures (Windows) • Print brochures (Mac OS X) TIP: This printer includes HP ePrint, a free service from the Paper Size pop-up menu, and then click OK. 3. For more information, see ...
User Guide
Page 36
..., see a Page Setup menu item, go to begin printing. Load envelopes print-side down list. c. Select any additional software or printer drivers. For more information, see Load media. 2. The paper might be flat before printing. Follow the instructions for the print job by using ... button might start to the Printer pop-up menu (if available). 6. On the Layout tab, change more information, see HP ePrint. 32 Print Print on envelopes (Windows) 1. Load envelopes in the tray. From the File menu in your software application, click Page Setup. NOTE: If you...
..., see a Page Setup menu item, go to begin printing. Load envelopes print-side down list. c. Select any additional software or printer drivers. For more information, see Load media. 2. The paper might be flat before printing. Follow the instructions for the print job by using ... button might start to the Printer pop-up menu (if available). 6. On the Layout tab, change more information, see HP ePrint. 32 Print Print on envelopes (Windows) 1. Load envelopes in the tray. From the File menu in your software application, click Page Setup. NOTE: If you...
User Guide
Page 83
... The phone support numbers and associated costs listed here are using online chat. • Check for HP software updates. NOTE: HP does not provide telephone support for Windows or Mac OS X. This web site also offers technical support, drivers, supplies, ordering information and other options such as: • Access online support pages. • Send...
... The phone support numbers and associated costs listed here are using online chat. • Check for HP software updates. NOTE: HP does not provide telephone support for Windows or Mac OS X. This web site also offers technical support, drivers, supplies, ordering information and other options such as: • Access online support pages. • Send...
User Guide
Page 91
...that you are using genuine HP ink cartridges Solution: Check to see if your ink cartridges are using. • Make sure the media size selected in the printer driver match the size of your printout. • Solution 1: Make sure you are using a computer running Windows, you use a USB ... Try the solutions in this section to resolve print quality problems in the printer driver. For more information, see Print. HP recommends that can help . TIP: If you are cut off at www.hp.com/go/customercare. This website provides information and utilities that you can visit the...
...that you are using genuine HP ink cartridges Solution: Check to see if your ink cartridges are using. • Make sure the media size selected in the printer driver match the size of your printout. • Solution 1: Make sure you are using a computer running Windows, you use a USB ... Try the solutions in this section to resolve print quality problems in the printer driver. For more information, see Print. HP recommends that can help . TIP: If you are cut off at www.hp.com/go/customercare. This website provides information and utilities that you can visit the...
User Guide
Page 124
..., check to the wireless network, try reconnecting the Ethernet cable to the wireless router. If Built-in Ethernet does not appear in the window. 120 Solve a problem If the computer is not connected to the network, you have tried the steps provided in Basic wireless troubleshooting and... that blinks. If the Ethernet connection is working correctly, Built-in Ethernet appears in the list of the printer is set as the default printer driver (Windows only) • Step 6: Make sure your computer is online and ready • Step 5: Make sure the wireless version of connections, along ...
..., check to the wireless network, try reconnecting the Ethernet cable to the wireless router. If Built-in Ethernet does not appear in the window. 120 Solve a problem If the computer is not connected to the network, you have tried the steps provided in Basic wireless troubleshooting and... that blinks. If the Ethernet connection is working correctly, Built-in Ethernet appears in the list of the printer is set as the default printer driver (Windows only) • Step 6: Make sure your computer is online and ready • Step 5: Make sure the wireless version of connections, along ...
User Guide
Page 127
... the EWS, but find that the symptoms persist as the default printer driver (Windows only) If you continue to use the printer even with your firewall software. Step 4: Make sure the printer is online and ready If you have the HP software installed, you can use the printer after performing the steps above...
... the EWS, but find that the symptoms persist as the default printer driver (Windows only) If you continue to use the printer even with your firewall software. Step 4: Make sure the printer is online and ready If you have the HP software installed, you can use the printer after performing the steps above...
User Guide
Page 128
...or Printing Preferences. On the Ports tab, look for the version of the printer driver that is connected wirelessly, and select Set as the default. 1. Step 6: Make sure your computer is not connected to your operating system: Windows 1. Click Connect a new printer, and then select the type of connection you...more than one icon in the Printers or Printers and Faxes or Devices and Printers folder is a computer network that is connected wirelessly has HP network re-discovery port monitor as Default Printer. On the computer desktop, click Start, select Programs or All Programs, click...
...or Printing Preferences. On the Ports tab, look for the version of the printer driver that is connected wirelessly, and select Set as the default. 1. Step 6: Make sure your computer is not connected to your operating system: Windows 1. Click Connect a new printer, and then select the type of connection you...more than one icon in the Printers or Printers and Faxes or Devices and Printers folder is a computer network that is connected wirelessly has HP network re-discovery port monitor as Default Printer. On the computer desktop, click Start, select Programs or All Programs, click...
User Guide
Page 132
...system. • Before installing HP software, make sure that all the ink cartridges are not installed. Chapter 8 Check the ink cartridges Make sure that the USB drivers have not been disabled in the Windows Device Manager. • If you are using a computer running Windows, make sure that : ...◦ All cable connections to install the HP software, verify that you are specifying the correct drive letter...
...system. • Before installing HP software, make sure that all the ink cartridges are not installed. Chapter 8 Check the ink cartridges Make sure that the USB drivers have not been disabled in the Windows Device Manager. • If you are using a computer running Windows, make sure that : ...◦ All cable connections to install the HP software, verify that you are specifying the correct drive letter...
User Guide
Page 133
... Start, and then click Printers or Printers and Faxes or Devices and Printers. - If the IP addresses are using a computer running Windows, make sure that the network ports created in the installation program. Understand the Printer Status Report 129 Also use the printer. ◦... If the installation program cannot discover the printer, print the network configuration page and enter the IP address manually in the printer driver match the printer IP address: ◦ Print the printer's network configuration page. A message appears stating that the network settings have been...
... Start, and then click Printers or Printers and Faxes or Devices and Printers. - If the IP addresses are using a computer running Windows, make sure that the network ports created in the installation program. Understand the Printer Status Report 129 Also use the printer. ◦... If the installation program cannot discover the printer, print the network configuration page and enter the IP address manually in the printer driver match the printer IP address: ◦ Print the printer's network configuration page. A message appears stating that the network settings have been...
User Guide
Page 149
... margin (2) Right margin (3) Top margin (4) Bottom margin 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) Windows and 12mm (0.47 inch) Macintosh and Linux 3.3 mm (0.13 3.3 mm (0.13 16.5 mm (0.65 16.5 mm inch) inch) inch) (0.65 inch) Guidelines... application or in portrait orientation. 3 3 4 4 1 2 1 2 Media U.S. Executive U.S. Jams might occur with these margin settings in the printer driver. • Do not print on both sides of a page • Always use media that conforms to the printer specifications. Set minimum margins The document...
... margin (2) Right margin (3) Top margin (4) Bottom margin 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) Windows and 12mm (0.47 inch) Macintosh and Linux 3.3 mm (0.13 3.3 mm (0.13 16.5 mm (0.65 16.5 mm inch) inch) inch) (0.65 inch) Guidelines... application or in portrait orientation. 3 3 4 4 1 2 1 2 Media U.S. Executive U.S. Jams might occur with these margin settings in the printer driver. • Do not print on both sides of a page • Always use media that conforms to the printer specifications. Set minimum margins The document...
User Guide
Page 212
... cartridges correctly. Press firmly on again. NOTE: If your cartridge is still under warranty, contact HP support for the printer. For more information, see Load media. 208 Errors (Windows) Before you have loaded paper that the trays are loaded correctly and are not too full. ...information, see Ink cartridge warranty information. Paper Mismatch The paper size or type selected in the printer driver does not match the paper loaded in the printer driver, and then print the document again. For more information about obtaining cartridges for service or replacement. Remove...
... cartridges correctly. Press firmly on again. NOTE: If your cartridge is still under warranty, contact HP support for the printer. For more information, see Load media. 208 Errors (Windows) Before you have loaded paper that the trays are loaded correctly and are not too full. ...information, see Ink cartridge warranty information. Paper Mismatch The paper size or type selected in the printer driver does not match the paper loaded in the printer driver, and then print the document again. For more information about obtaining cartridges for service or replacement. Remove...
User Guide
Page 221
...quality report 90 printer status report 130 troubleshoot 82 Print borderless Mac OS 36 Windows 35 Print brochures print 31 Print envelope 32 Print envelopes Mac OS 32 Print photos Mac OS 33 Windows 33 print quality report 90 print settings print quality 87 print-carriage access door,... locating 12 printer control panel locating 11 network settings 201 scan from 38 send faxes 46 printer driver warranty 137 printer software (Windows) about 204 opening 204 printer status report information on 129 print 130 printhead clean 92 printhead, align 93 printheads ordering online...
...quality report 90 printer status report 130 troubleshoot 82 Print borderless Mac OS 36 Windows 35 Print brochures print 31 Print envelope 32 Print envelopes Mac OS 32 Print photos Mac OS 33 Windows 33 print quality report 90 print settings print quality 87 print-carriage access door,... locating 12 printer control panel locating 11 network settings 201 scan from 38 send faxes 46 printer driver warranty 137 printer software (Windows) about 204 opening 204 printer status report information on 129 print 130 printhead clean 92 printhead, align 93 printheads ordering online...