Getting Started Guide
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...are no user-serviceable parts inside. English Contents Use the printer...4 HP Digital Solutions...5 Web Services...6 Update the printer...8 Set up and use fax...9 Set up fax...9 Use fax...14 Fax and digital phone services 17 Set up wireless (802.11) communication 18 Solve setup problems...20 Problems ...setting up the printer 20 Problems installing the software 21 Problems setting up fax...21 Wireless (802.11) setup problems 23 Problems using Web Services 25 Use the embedded web server (EWS 26 HP limited warranty statement...27 Safety Information Always ...
...are no user-serviceable parts inside. English Contents Use the printer...4 HP Digital Solutions...5 Web Services...6 Update the printer...8 Set up and use fax...9 Set up fax...9 Use fax...14 Fax and digital phone services 17 Set up wireless (802.11) communication 18 Solve setup problems...20 Problems ...setting up the printer 20 Problems installing the software 21 Problems setting up fax...21 Wireless (802.11) setup problems 23 Problems using Web Services 25 Use the embedded web server (EWS 26 HP limited warranty statement...27 Safety Information Always ...
Getting Started Guide
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... also includes the email address you install the HP printer software. Printer Apps Printer Apps allow you to easily locate and print preformatted web content, directly from anywhere, using HP ePrint. Note: If the firewall software on your operating system: • Windows: When prompted, click Network (Ethernet/Wireless), and then follow the onscreen instructions. • Mac...
... also includes the email address you install the HP printer software. Printer Apps Printer Apps allow you to easily locate and print preformatted web content, directly from anywhere, using HP ePrint. Note: If the firewall software on your operating system: • Windows: When prompted, click Network (Ethernet/Wireless), and then follow the onscreen instructions. • Mac...
Getting Started Guide
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.... 1. What is set up wireless communication, make sure the printer hardware is my wireless network name and password? program from the HP software CD provided with the printer or instructions on the printer's • Mac OS X: Double-click the HP Installer icon on your computer displays... guide. 18 Follow the instructions for your printer To set up the wireless network. While you will be prompted to enter the wireless network name (also called HP Home Network Diagnostic Utility that came with the printer. Selecting this information, contact your network administrator...
.... 1. What is set up wireless communication, make sure the printer hardware is my wireless network name and password? program from the HP software CD provided with the printer or instructions on the printer's • Mac OS X: Double-click the HP Installer icon on your computer displays... guide. 18 Follow the instructions for your printer To set up the wireless network. While you will be prompted to enter the wireless network name (also called HP Home Network Diagnostic Utility that came with the printer. Selecting this information, contact your network administrator...
Getting Started Guide
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...Test. For additional troubleshooting information, see "Wireless (802.11) setup problems" on the toolbar. 5. Windows 1. On the printer control panel, touch right arrow , touch Setup, and then touch Network. 2. Open HP Utility. (HP Utility is loaded in the Applications folder...the report for your printer name, and then click Printer Setup & Software. 4. Connecting an Ethernet cable turns off the printer's wireless capabilities. Touch Restore Network Defaults, and then touch Yes to a wireless connection, disconnect the Ethernet cable. Double-click HP Setup Assistant, and then...
...Test. For additional troubleshooting information, see "Wireless (802.11) setup problems" on the toolbar. 5. Windows 1. On the printer control panel, touch right arrow , touch Setup, and then touch Network. 2. Open HP Utility. (HP Utility is loaded in the Applications folder...the report for your printer name, and then click Printer Setup & Software. 4. Connecting an Ethernet cable turns off the printer's wireless capabilities. Touch Restore Network Defaults, and then touch Yes to a wireless connection, disconnect the Ethernet cable. Double-click HP Setup Assistant, and then...
Getting Started Guide
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... the HP Wireless Printing Center (www.hp.com/go/wirelessprinting). After you resolve any problems and have successfully connected the printer to your operating system: Windows Mac OS X 1. Click Connect a new printer, and then select the type of the hard disk.) 2. Open HP Utility. (HP Utility ... "9," try inserting pauses as follows: 9-XXX-XXXX (where XXX-XXXX is connected directly to your printer name, and then click Printer Setup & Software. 2. on the HP Utility toolbar, double-click HP Setup Assistant, and then follow the onscreen instructions. 23 To enter a pause, touch * and ...
... the HP Wireless Printing Center (www.hp.com/go/wirelessprinting). After you resolve any problems and have successfully connected the printer to your operating system: Windows Mac OS X 1. Click Connect a new printer, and then select the type of the hard disk.) 2. Open HP Utility. (HP Utility ... "9," try inserting pauses as follows: 9-XXX-XXXX (where XXX-XXXX is connected directly to your printer name, and then click Printer Setup & Software. 2. on the HP Utility toolbar, double-click HP Setup Assistant, and then follow the onscreen instructions. 23 To enter a pause, touch * and ...
Getting Started Guide
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... with the router or wireless access point. Sometimes, turning off the printer's wireless capabilities. Tip: If the Wireless Network Test indicates the signal is not lit, the wireless capabilities might not have accidentally connected to a wireless connection, disconnect the Ethernet cable. For more information, see a Wireless: Off option in a wireless network: • Keep the wireless devices away from large...
... with the router or wireless access point. Sometimes, turning off the printer's wireless capabilities. Tip: If the Wireless Network Test indicates the signal is not lit, the wireless capabilities might not have accidentally connected to a wireless connection, disconnect the Ethernet cable. For more information, see a Wireless: Off option in a wireless network: • Keep the wireless devices away from large...
Getting Started Guide
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... a USB cable. For more information, see "Set up the wireless network. Problems using HP ePrint, check the following : connecting to the Internet, make sure the information has been entered correctly. After the update has changed, you are having problems using (such as HP ePrint and Printer Apps, check the following : For more information, see...
... a USB cable. For more information, see "Set up the wireless network. Problems using HP ePrint, check the following : connecting to the Internet, make sure the information has been entered correctly. After the update has changed, you are having problems using (such as HP ePrint and Printer Apps, check the following : For more information, see...
User Guide
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... see if the firewall software is blocking communication 118 Step 4: Make sure the printer is online and ready 119 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 119 Step 6: Make sure your computer is not connected to... 122 Embedded web server cannot be opened 122 Troubleshoot installation issues 123 Hardware installation suggestions 123 HP software installation suggestions 124 Solve network problems 124 Understand the Printer Status Report 125 Understand the network configuration page 126 Clear jams...128 Clear paper jams...128...
... see if the firewall software is blocking communication 118 Step 4: Make sure the printer is online and ready 119 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 119 Step 6: Make sure your computer is not connected to... 122 Embedded web server cannot be opened 122 Troubleshoot installation issues 123 Hardware installation suggestions 123 HP software installation suggestions 124 Solve network problems 124 Understand the Printer Status Report 125 Understand the network configuration page 126 Clear jams...128 Clear paper jams...128...
User Guide
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... fax setup...190 D Network setup Set up the printer for wireless communication 191 Before you begin...191 Set up the printer on your wireless network 192 Set up the printer using the HP printer software (Recommended 192 Set up the printer using the Wireless Setup Wizard 192 Set up the printer using WiFi Protected Setup (WPS 192 To connect the...
... fax setup...190 D Network setup Set up the printer for wireless communication 191 Before you begin...191 Set up the printer on your wireless network 192 Set up the printer using the HP printer software (Recommended 192 Set up the printer using the Wireless Setup Wizard 192 Set up the printer using WiFi Protected Setup (WPS 192 To connect the...
User Guide
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... contains the following topics: • Overview of buttons and lights • Control panel display icons • Change printer settings Overview of buttons and lights The following diagrams and related tables provide a quick reference to the printer control panel features. 1 2 3 ? 8 7 6 54 Label 1 2 3 4 5 6 7 8 Name... Use the printer control panel 13 Help button: Opens the Help menu. Cancel button: Stops a job, exits a menu, or exits settings. Left arrow button: Navigates through settings in the menus. Wireless light: The light is on when the 802.11 wireless feature is on...
... contains the following topics: • Overview of buttons and lights • Control panel display icons • Change printer settings Overview of buttons and lights The following diagrams and related tables provide a quick reference to the printer control panel features. 1 2 3 ? 8 7 6 54 Label 1 2 3 4 5 6 7 8 Name... Use the printer control panel 13 Help button: Opens the Help menu. Cancel button: Stops a job, exits a menu, or exits settings. Left arrow button: Navigates through settings in the menus. Wireless light: The light is on when the 802.11 wireless feature is on...
User Guide
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This is for planning purposes only. Displays a screen where you can learn about printer features that a wireless network connection exists. For more information, see HP ePrint. Displays a screen where you can make a scan, or change the printer mode and settings, print reports, or get help conserve natural resources and reduce the environmental impact of your...
This is for planning purposes only. Displays a screen where you can learn about printer features that a wireless network connection exists. For more information, see HP ePrint. Displays a screen where you can make a scan, or change the printer mode and settings, print reports, or get help conserve natural resources and reduce the environmental impact of your...
User Guide
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.... This section contains the following Web Services: HP ePrint HP ePrint is connected using a wireless connection. Once you have signed up Web Services • Use Web Services • Remove Web Services What are Web Services? Printer Apps provide a wide range of app content to your printer. Printer Apps Printer Apps allow you to schedule the delivery of...
.... This section contains the following Web Services: HP ePrint HP ePrint is connected using a wireless connection. Once you have signed up Web Services • Use Web Services • Remove Web Services What are Web Services? Printer Apps provide a wide range of app content to your printer. Printer Apps Printer Apps allow you to schedule the delivery of...
User Guide
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... complete the following steps for and install product updates. On the printer control panel, touch (Apps) or (HP ePrint). 3. On the Web Services tab, click Setup in Mac OS X, you can still use the HP printer software that came with your computer, you can use the software ... make sure you installed the HP software on the Web Services information sheet to the Internet. 2. Follow the instructions on your printer's name. 2. For more information, see Set up Web Services using the embedded web server Set up Web Services using a wireless connection. Set up and manage...
... complete the following steps for and install product updates. On the printer control panel, touch (Apps) or (HP ePrint). 3. On the Web Services tab, click Setup in Mac OS X, you can still use the HP printer software that came with your computer, you can use the software ... make sure you installed the HP software on the Web Services information sheet to the Internet. 2. Follow the instructions on your printer's name. 2. For more information, see Set up Web Services using the embedded web server Set up Web Services using a wireless connection. Set up and manage...
User Guide
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... scan problems • Solve fax problems • Solve problems using Web Services and HP websites • Solve wireless problems • Configure your firewall software to work with the printer. 2. This website provides information and utilities that can help you correct many common printer problems. HP online support is the fastest source for up-to-date...
... scan problems • Solve fax problems • Solve problems using Web Services and HP websites • Solve wireless problems • Configure your firewall software to work with the printer. 2. This website provides information and utilities that can help you correct many common printer problems. HP online support is the fastest source for up-to-date...
User Guide
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.... 114 Solve a problem Solution: Activate Fax to PC or Fax to Mac and make sure the wireless network is functioning properly. For more information, see Update the printer. • Make sure Web Services is enabled on at all times. Chapter 8 The computer cannot receive faxes (Fax ...NOTE: You cannot use these web features if the printer is connected using Web Services, such as HP ePrint and Printer Apps, check the following: Make sure the printer is connected to receive faxes. Solve problems using Web Services and HP websites This section provides solutions to common problems using ...
.... 114 Solve a problem Solution: Activate Fax to PC or Fax to Mac and make sure the wireless network is functioning properly. For more information, see Update the printer. • Make sure Web Services is enabled on at all times. Chapter 8 The computer cannot receive faxes (Fax ...NOTE: You cannot use these web features if the printer is connected using Web Services, such as HP ePrint and Printer Apps, check the following: Make sure the printer is connected to receive faxes. Solve problems using Web Services and HP websites This section provides solutions to common problems using ...
User Guide
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... system requirements. TIP: For additional help on setting up your computer, check the following : ◦ Make sure the printer's email address is correct. ◦ Make sure that the printer's email address is connected to use Web Services. If other email addresses are listed in the "To" line, the... IT administrator or person who set up and using (such as Internet Explorer, Firefox, or Safari). ◦ Check with your wireless network. • If you are using HP ePrint, check the following : • Make sure the computer that you are using is the only address listed in the "...
... system requirements. TIP: For additional help on setting up your computer, check the following : ◦ Make sure the printer's email address is correct. ◦ Make sure that the printer's email address is connected to use Web Services. If other email addresses are listed in the "To" line, the... IT administrator or person who set up and using (such as Internet Explorer, Firefox, or Safari). ◦ Check with your wireless network. • If you are using HP ePrint, check the following : • Make sure the computer that you are using is the only address listed in the "...
User Guide
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... the problem, follow the instructions in After resolving the problems. Basic wireless troubleshooting Perform the following steps in the list, touch this order: router first and then the printer. Chapter 8 TIP: If you are using a computer running Windows, HP provides a tool called HP Home Network Diagnostic Utility that can help solve the problem. If...
... the problem, follow the instructions in After resolving the problems. Basic wireless troubleshooting Perform the following steps in the list, touch this order: router first and then the printer. Chapter 8 TIP: If you are using a computer running Windows, HP provides a tool called HP Home Network Diagnostic Utility that can help solve the problem. If...
User Guide
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... the network. For more detailed information about your AirPort connection, click System Preferences in this section to find out if your printer is possible that your wireless computer could be a hardware issue with your computer. 2. Mac OS X ▲ Click the AirPort icon in English). b. Step 1: Make...connected to your network Make sure your computer is only available in the menu bar at www.hp.com/sbso/ wireless/tools-setup.html?jumpid=reg_R1002_USEN for help you cannot use the printer over the network. TIP: If you are able to access the Internet and are not ...
... the network. For more detailed information about your AirPort connection, click System Preferences in this section to find out if your printer is possible that your wireless computer could be a hardware issue with your computer. 2. Mac OS X ▲ Click the AirPort icon in English). b. Step 1: Make...connected to your network Make sure your computer is only available in the menu bar at www.hp.com/sbso/ wireless/tools-setup.html?jumpid=reg_R1002_USEN for help you cannot use the printer over the network. TIP: If you are able to access the Internet and are not ...
User Guide
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...EWS again. B: Check to see Embedded web server. If you cannot access the EWS and are still having problems using the printer (for wireless communication. Step 3: Check to see if the firewall software is blocking communication If you cannot access the EWS or are sure ...web server. For more information, see Understand the network configuration page. 2. Run the Wireless Network Test using a hidden SSID, your printer cannot automatically detect the network. Chapter 8 NOTE: If your wireless router or Apple AirPort Base Station is using the instructions at the beginning of this to...
...EWS again. B: Check to see Embedded web server. If you cannot access the EWS and are still having problems using the printer (for wireless communication. Step 3: Check to see if the firewall software is blocking communication If you cannot access the EWS or are sure ...web server. For more information, see Understand the network configuration page. 2. Run the Wireless Network Test using a hidden SSID, your printer cannot automatically detect the network. Chapter 8 NOTE: If your wireless router or Apple AirPort Base Station is using the instructions at the beginning of this to...
User Guide
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... set as you install the HP software again, the installer might be interfering. communicate with each other over the network. To check the printer's status, follow the instructions for additional troubleshooting help Step 5: Make sure the wireless version of the printer is Offline, right-click the printer, and click Use Printer Online. For more information, see...
... set as you install the HP software again, the installer might be interfering. communicate with each other over the network. To check the printer's status, follow the instructions for additional troubleshooting help Step 5: Make sure the wireless version of the printer is Offline, right-click the printer, and click Use Printer Online. For more information, see...