Getting Started Guide
Page 6
...on the print preview screen. No special drivers or software are connecting to a wireless network, enter the wireless network name and password (if prompted). 4. Preformatted content designed specifically for HP ePrint. You cannot use your printer's HP ePrint email address to print, and get...family activities, news, travel, sports, cooking, photos, and many more information, see the user guide for your operating system: • Windows: When prompted, click Network (Ethernet/Wireless), and then follow the onscreen instructions. 3. Note: If you will use Web Services, the ...
...on the print preview screen. No special drivers or software are connecting to a wireless network, enter the wireless network name and password (if prompted). 4. Preformatted content designed specifically for HP ePrint. You cannot use your printer's HP ePrint email address to print, and get...family activities, news, travel, sports, cooking, photos, and many more information, see the user guide for your operating system: • Windows: When prompted, click Network (Ethernet/Wireless), and then follow the onscreen instructions. 3. Note: If you will use Web Services, the ...
Getting Started Guide
Page 20
...order. How do I install the user guide? Select your printer, and then select Software & Driver Downloads. If you might not be installed on and not and material from HP's support website (www.hp.com/go/ customercare). using (such as a USB cable or Ethernet cable) are printer. came...operating system, select the option for your operating system: • Windows: Select the option with the printer into your computer. or letter-size (8.5x11 inch) paper in the • Make sure you install the HP software, the user guide might have correctly loaded paper in the name...
...order. How do I install the user guide? Select your printer, and then select Software & Driver Downloads. If you might not be installed on and not and material from HP's support website (www.hp.com/go/ customercare). using (such as a USB cable or Ethernet cable) are printer. came...operating system, select the option for your operating system: • Windows: Select the option with the printer into your computer. or letter-size (8.5x11 inch) paper in the • Make sure you install the HP software, the user guide might have correctly loaded paper in the name...
Getting Started Guide
Page 21
... For more information, see "Set up properly for faxing. Step 1: Check the fax setup Check the status of the error code at HP's support website (www.hp.com/go to Step 2. English Solve setup problems Problems installing the software • Before installing software, make sure that all other programs ...a USB cable, make sure letter if the computer does not recognize the path that the USB drivers have run the fax text but are unable to solve the problems using a computer running Windows make sure that you can print a fax test report to check the status of possible problems ...
... For more information, see "Set up properly for faxing. Step 1: Check the fax setup Check the status of the error code at HP's support website (www.hp.com/go to Step 2. English Solve setup problems Problems installing the software • Before installing software, make sure that all other programs ...a USB cable, make sure letter if the computer does not recognize the path that the USB drivers have run the fax text but are unable to solve the problems using a computer running Windows make sure that you can print a fax test report to check the status of possible problems ...
User Guide
Page 9
... the printer is online and ready 119 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 119 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 120 After resolving... 121 Solve printer management problems 122 Embedded web server cannot be opened 122 Troubleshoot installation issues 123 Hardware installation suggestions 123 HP software installation suggestions 124 Solve network problems 124 Understand the Printer Status Report 125 Understand the network configuration page 126 Clear...
... the printer is online and ready 119 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 119 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 120 After resolving... 121 Solve printer management problems 122 Embedded web server cannot be opened 122 Troubleshoot installation issues 123 Hardware installation suggestions 123 HP software installation suggestions 124 Solve network problems 124 Understand the Printer Status Report 125 Understand the network configuration page 126 Clear...
User Guide
Page 32
...about selecting the best print media for your operating system. • Print documents (Windows) • Print documents (Mac OS X) TIP: This printer includes HP ePrint, a free service from HP that allows you want to continue: Print documents Print brochures Print on envelopes Print ...special and custom-size paper Print borderless documents Print documents Follow the instructions for your HP ePrint-enabled printer anytime, from any location, without any additional software or printer drivers. 2 Print Most print settings are automatically handled by the software application. Choose ...
...about selecting the best print media for your operating system. • Print documents (Windows) • Print documents (Mac OS X) TIP: This printer includes HP ePrint, a free service from HP that allows you want to continue: Print documents Print brochures Print on envelopes Print ...special and custom-size paper Print borderless documents Print documents Follow the instructions for your HP ePrint-enabled printer anytime, from any location, without any additional software or printer drivers. 2 Print Most print settings are automatically handled by the software application. Choose ...
User Guide
Page 33
...the Paper Size pop-up menu, and then click OK. 3. Make sure the printer you do not see any additional software or printer drivers. Print brochures 29 Load paper in the tray. Select the paper size from the Paper Size pop-up menu (if available). 6. NOTE... the option provided in your project. Click Print to step 3. Make sure the printer you want to use is selected. 5. Print documents (Windows) 1. For more information, see HP ePrint. Click OK. 7. Select a paper size: a. b. Make sure the printer you want to use is selected in Grayscale option. ...
...the Paper Size pop-up menu, and then click OK. 3. Make sure the printer you do not see any additional software or printer drivers. Print brochures 29 Load paper in the tray. Select the paper size from the Paper Size pop-up menu (if available). 6. NOTE... the option provided in your project. Click Print to step 3. Make sure the printer you want to use is selected. 5. Print documents (Windows) 1. For more information, see HP ePrint. Click OK. 7. Select a paper size: a. b. Make sure the printer you want to use is selected in Grayscale option. ...
User Guide
Page 36
Follow the instructions for your operating system. • Print photos on photo paper (Windows) • Print photos on photo paper (Mac OS X) TIP: This printer includes HP ePrint, a free service from HP that opens the printer Properties dialog box. Print photos on photo paper (Mac OS X) 1. Click ...might start to curl, which might be flat before printing. Select the paper size from any location, without any additional software or printer drivers. Make sure the printer you want to print your photo in your software application, click Print. 4. On the Paper/Quality tab,...
Follow the instructions for your operating system. • Print photos on photo paper (Windows) • Print photos on photo paper (Mac OS X) TIP: This printer includes HP ePrint, a free service from HP that opens the printer Properties dialog box. Print photos on photo paper (Mac OS X) 1. Click ...might start to curl, which might be flat before printing. Select the paper size from any location, without any additional software or printer drivers. Make sure the printer you want to print your photo in your software application, click Print. 4. On the Paper/Quality tab,...
User Guide
Page 81
... those in front of publication and are applicable only for Windows or Mac OS X, which provide easy, step-by-step solutions to your country/region, and then click Contact HP for information about calling for HP software updates. During the warranty period, you may apply for... more information, see www.hp.com/go /customercare. This web site also offers technical support, drivers, supplies, ordering information and other options such...
... those in front of publication and are applicable only for Windows or Mac OS X, which provide easy, step-by-step solutions to your country/region, and then click Contact HP for information about calling for HP software updates. During the warranty period, you may apply for... more information, see www.hp.com/go /customercare. This web site also offers technical support, drivers, supplies, ordering information and other options such...
User Guide
Page 89
...generated by the inability of the application to interpret print settings correctly. TIP: If you are using a computer running Windows, you use genuine HP ink cartridges. Check the page-orientation setting Make sure the media size and page orientation selected in the application match... the settings in the printer driver. This website provides information and utilities that can sometimes cause slight distortions to printouts. HP recommends that you are using genuine HP ink cartridges Solution: Check to see if your ink cartridges are...
...generated by the inability of the application to interpret print settings correctly. TIP: If you are using a computer running Windows, you use genuine HP ink cartridges. Check the page-orientation setting Make sure the media size and page orientation selected in the application match... the settings in the printer driver. This website provides information and utilities that can sometimes cause slight distortions to printouts. HP recommends that you are using genuine HP ink cartridges Solution: Check to see if your ink cartridges are...
User Guide
Page 120
Chapter 8 TIP: If you are using a computer running Windows, HP provides a tool called HP Home Network Diagnostic Utility that can help solve the problem. Restart components of the printer is set as the default printer driver (Windows only) • Step 6: Make sure your network • Step 3: Check to ... • Step 2: Make sure that might help retrieve this information for some systems. To use this tool, visit the HP Wireless Printing Center (www.hp.com/go/ wirelessprinting), and then click Network Diagnostic Utility in this option, and then touch On. Make sure the wireless...
Chapter 8 TIP: If you are using a computer running Windows, HP provides a tool called HP Home Network Diagnostic Utility that can help solve the problem. Restart components of the printer is set as the default printer driver (Windows only) • Step 6: Make sure your network • Step 3: Check to ... • Step 2: Make sure that might help retrieve this information for some systems. To use this tool, visit the HP Wireless Printing Center (www.hp.com/go/ wirelessprinting), and then click Network Diagnostic Utility in this option, and then touch On. Make sure the wireless...
User Guide
Page 123
...more information, see if the printer is set as the default printer driver (Windows only) If you are able to access the EWS, but find ... Printers. 2. Mac OS X 1. Step 4: Make sure the printer is online and ready If you have the HP software installed, you can use the printer after performing the steps above but are not being displayed in Details view,... and click Use Printer Online. Select the printer, and the click Open Print Queue. 3. If you install the HP software again, the installer might be interfering. If the printers on the printer status: a. For more information, see...
...more information, see if the printer is set as the default printer driver (Windows only) If you are able to access the EWS, but find ... Printers. 2. Mac OS X 1. Step 4: Make sure the printer is online and ready If you have the HP software installed, you can use the printer after performing the steps above but are not being displayed in Details view,... and click Use Printer Online. Select the printer, and the click Open Print Queue. 3. If you install the HP software again, the installer might be interfering. If the printers on the printer status: a. For more information, see...
User Guide
Page 124
... devices (like your printer) on your local network while your operating system: Windows 1. Click Connect a new printer, and then select the type of the printer driver that is connected wirelessly has HP network re-discovery port monitor as Default Printer. b. To connect to use ... - Right-click the printer icon, and then click Properties, Document Defaults, or Printing Preferences. Determine if the version of the printer driver that uses the Internet to provide a remote, secure connection to an organization's network. On the computer desktop, click Start, select Programs...
... devices (like your printer) on your local network while your operating system: Windows 1. Click Connect a new printer, and then select the type of the printer driver that is connected wirelessly has HP network re-discovery port monitor as Default Printer. b. To connect to use ... - Right-click the printer icon, and then click Properties, Document Defaults, or Printing Preferences. Determine if the version of the printer driver that uses the Internet to provide a remote, secure connection to an organization's network. On the computer desktop, click Start, select Programs...
User Guide
Page 128
... • If you are unable to install the HP software, verify that the computer meets at least the minimum system requirements. Chapter 8 Check the ink cartridges Make sure that the USB drivers have not been disabled in the Windows Device Manager. • If you are using a... computer running Windows, make sure that can download the printer driver from the HP web site, www.hp.com/go/customercare. For more information, see System requirements....
... • If you are unable to install the HP software, verify that the computer meets at least the minimum system requirements. Chapter 8 Check the ink cartridges Make sure that the USB drivers have not been disabled in the Windows Device Manager. • If you are using a... computer running Windows, make sure that can download the printer driver from the HP web site, www.hp.com/go/customercare. For more information, see System requirements....
User Guide
Page 129
...settings have been restored. 2. The printer status report also contains a log of recent events. If the IP addresses are using a computer running Windows, make sure it matches the IP address listed on the network configuration page. Also use the printer. ◦ If the installation program cannot ... Configure Port. ◦ Compare the IP address listed in the dialog box and make sure that the network ports created in the printer driver match the printer IP address: ◦ Print the printer's network configuration page. Touch Restore Network Defaults, and then touch Yes. To reset...
...settings have been restored. 2. The printer status report also contains a log of recent events. If the IP addresses are using a computer running Windows, make sure it matches the IP address listed on the network configuration page. Also use the printer. ◦ If the installation program cannot ... Configure Port. ◦ Compare the IP address listed in the dialog box and make sure that the network ports created in the printer driver match the printer IP address: ◦ Print the printer's network configuration page. Touch Restore Network Defaults, and then touch Yes. To reset...
User Guide
Page 206
...is the correct size, change the selected paper size in to ensure proper contact. 4. For more information about how to turn it in the printer driver, and then print the document again. If the problem persists after you . 3. NOTE: If the paper loaded in the printer is still under... warranty, contact HP support for jams. For more information, see Clear jams. 202 Errors (Windows) For more information, see Clear jams. Paper Jam Paper has become jammed in order, with the most likely solution...
...is the correct size, change the selected paper size in to ensure proper contact. 4. For more information about how to turn it in the printer driver, and then print the document again. If the problem persists after you . 3. NOTE: If the paper loaded in the printer is still under... warranty, contact HP support for jams. For more information, see Clear jams. 202 Errors (Windows) For more information, see Clear jams. Paper Jam Paper has become jammed in order, with the most likely solution...
User Guide
Page 215
...quality report 88 printer status report 126 troubleshoot 80 Print borderless Mac OS 35 Windows 35 Print brochures print 30 Print envelope 31 Print envelopes Mac OS 31 Print photos Mac OS 32 Windows 32 print quality report 88 print settings print quality 85 print-carriage access door,... locating 12 printer control panel locating 11 network settings 195 scan from 36 send faxes 44 printer driver warranty 133 printer software (Windows) about 198 opening 198 printer status report information on 125 print 126 printhead clean 90 printhead, align 91 printheads ordering online...
...quality report 88 printer status report 126 troubleshoot 80 Print borderless Mac OS 35 Windows 35 Print brochures print 30 Print envelope 31 Print envelopes Mac OS 31 Print photos Mac OS 32 Windows 32 print quality report 88 print settings print quality 85 print-carriage access door,... locating 12 printer control panel locating 11 network settings 195 scan from 36 send faxes 44 printer driver warranty 133 printer software (Windows) about 198 opening 198 printer status report information on 125 print 126 printhead clean 90 printhead, align 91 printheads ordering online...