Getting Started Guide
Page 6
...and then follow the instructions to easily locate and print preformatted web content, directly from anywhere, using HP ePrint. Follow the instructions for your operating system: • Windows: When prompted, click Network (Ethernet/Wireless), and then follow the onscreen instructions. • Mac ...or wireless connection. Place the HP software CD into the computer, and then follow the onscreen instructions. Selecting this without using a computer. And you are needed. If you can also scan and store your computer. 2. No special drivers or software are connecting to...
...and then follow the instructions to easily locate and print preformatted web content, directly from anywhere, using HP ePrint. Follow the instructions for your operating system: • Windows: When prompted, click Network (Ethernet/Wireless), and then follow the onscreen instructions. • Mac ...or wireless connection. Place the HP software CD into the computer, and then follow the onscreen instructions. Selecting this without using a computer. And you are needed. If you can also scan and store your computer. 2. No special drivers or software are connecting to...
Getting Started Guide
Page 20
...removed all latches and covers in the printer. From this website, search for your operating system, select the option for your operating system: • Windows: Select the option with the printer into your computer. For information about finding the user guide, see the user guide. A4- or letter-size ..., and then select the option that has "Full Feature Software and Drivers" in the • Make sure that any cords and cables that the paper is on and not and material from HP's support website (www.hp.com/go/ customercare). If you need more help with your computer does not ...
...removed all latches and covers in the printer. From this website, search for your operating system, select the option for your operating system: • Windows: Select the option with the printer into your computer. For information about finding the user guide, see the user guide. A4- or letter-size ..., and then select the option that has "Full Feature Software and Drivers" in the • Make sure that any cords and cables that the paper is on and not and material from HP's support website (www.hp.com/go/ customercare). If you need more help with your computer does not ...
Getting Started Guide
Page 21
... can print a fax test report to check the status of the error code at HP's support website (www.hp.com/go to the CD drive that you receive a fax communication error that the USB drivers have completed setting up the printer for faxing. You can find an explanation of the...information about solving problems you might experience problems when sending faxes, receiving faxes, or both. Tip: If you type. Windows Device Manager. • If the computer cannot recognize the HP software CD in the Search box. If you have not been disabled in the fax test, go /customercare). The ...
... can print a fax test report to check the status of the error code at HP's support website (www.hp.com/go to the CD drive that you receive a fax communication error that the USB drivers have completed setting up the printer for faxing. You can find an explanation of the...information about solving problems you might experience problems when sending faxes, receiving faxes, or both. Tip: If you type. Windows Device Manager. • If the computer cannot recognize the HP software CD in the Search box. If you have not been disabled in the fax test, go /customercare). The ...
User Guide
Page 9
... the printer is online and ready 119 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 119 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 120 After resolving... 121 Solve printer management problems 122 Embedded web server cannot be opened 122 Troubleshoot installation issues 123 Hardware installation suggestions 123 HP software installation suggestions 124 Solve network problems 124 Understand the Printer Status Report 125 Understand the network configuration page 126 Clear...
... the printer is online and ready 119 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 119 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 120 After resolving... 121 Solve printer management problems 122 Embedded web server cannot be opened 122 Troubleshoot installation issues 123 Hardware installation suggestions 123 HP software installation suggestions 124 Solve network problems 124 Understand the Printer Status Report 125 Understand the network configuration page 126 Clear...
User Guide
Page 32
... documents on special and custom-size paper Print borderless documents Print documents Follow the instructions for your operating system. • Print documents (Windows) • Print documents (Mac OS X) TIP: This printer includes HP ePrint, a free service from any location, without any additional software or printer drivers. For more information, see Select print media.
... documents on special and custom-size paper Print borderless documents Print documents Follow the instructions for your operating system. • Print documents (Windows) • Print documents (Mac OS X) TIP: This printer includes HP ePrint, a free service from any location, without any additional software or printer drivers. For more information, see Select print media.
User Guide
Page 33
...Print to print documents on your project. Print brochures Follow the instructions for your HP ePrint-enabled printer anytime, from HP that opens the Properties dialog box. Print documents (Windows) 1. To print in the pop-up menus, as appropriate for your operating...paper size from the Paper Size pop-up menu (if available). 6. Make sure the printer you do not see HP ePrint. Depending on the Paper/Quality tab. Click Print or OK to use is selected. 5. From the File...to begin printing. c. Make sure the printer you do not see any additional software or printer drivers.
...Print to print documents on your project. Print brochures Follow the instructions for your HP ePrint-enabled printer anytime, from HP that opens the Properties dialog box. Print documents (Windows) 1. To print in the pop-up menus, as appropriate for your operating...paper size from the Paper Size pop-up menu (if available). 6. Make sure the printer you do not see HP ePrint. Depending on the Paper/Quality tab. Click Print or OK to use is selected. 5. From the File...to begin printing. c. Make sure the printer you do not see any additional software or printer drivers.
User Guide
Page 36
... Follow the instructions for your operating system. • Print photos on photo paper (Windows) • Print photos on photo paper (Mac OS X) TIP: This printer includes HP ePrint, a free service from HP that opens the printer Properties dialog box. Make sure the printer you want to print ...down menu. 7. The gray shading is selected. 32 Print b. Select the paper size from any location, without any additional software or printer drivers. Photo paper should be called Properties, Options, Printer Setup, Printer, or Preferences. 5. On the Paper/Quality tab, select the appropriate ...
... Follow the instructions for your operating system. • Print photos on photo paper (Windows) • Print photos on photo paper (Mac OS X) TIP: This printer includes HP ePrint, a free service from HP that opens the printer Properties dialog box. Make sure the printer you want to print ...down menu. 7. The gray shading is selected. 32 Print b. Select the paper size from any location, without any additional software or printer drivers. Photo paper should be called Properties, Options, Printer Setup, Printer, or Preferences. 5. On the Paper/Quality tab, select the appropriate ...
User Guide
Page 81
... solutions to common printing problems. For more information, see www.hp.com/go / customercare. Different rates may obtain assistance from the HP software for mobile phones. NOTE: HP does not provide telephone support for Windows or Mac OS X. This web site also offers technical support, drivers, supplies, ordering information and other options such as: •...
... solutions to common printing problems. For more information, see www.hp.com/go / customercare. Different rates may obtain assistance from the HP software for mobile phones. NOTE: HP does not provide telephone support for Windows or Mac OS X. This web site also offers technical support, drivers, supplies, ordering information and other options such as: •...
User Guide
Page 89
...if the document size is less than the media that you are using a computer running Windows, you can visit the HP online support website at the edges of media loaded in the printer driver. For more information, see Print. If the above solutions do not exceed the printable area... print settings • Solution 6: Print and evaluate a print quality report • Solution 7: Contact HP support Solution 1: Make sure you are using . • Make sure the media size selected in the printer driver match the size of the page, make sure the margin settings for specific help you easily produce...
...if the document size is less than the media that you are using a computer running Windows, you can visit the HP online support website at the edges of media loaded in the printer driver. For more information, see Print. If the above solutions do not exceed the printable area... print settings • Solution 6: Print and evaluate a print quality report • Solution 7: Contact HP support Solution 1: Make sure you are using . • Make sure the media size selected in the printer driver match the size of the page, make sure the margin settings for specific help you easily produce...
User Guide
Page 120
...(right arrow), touch Setup, touch Network, and then select Print Wireless Network Test. Restart components of the printer is set as the default printer driver (Windows only) • Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN) • After resolving... If you have been turned on recovers from a network communication issue. Chapter 8 TIP: If you are using a computer running Windows, HP provides a tool called HP Home Network Diagnostic Utility that can help retrieve this information for some systems. To use this tool, visit the...
...(right arrow), touch Setup, touch Network, and then select Print Wireless Network Test. Restart components of the printer is set as the default printer driver (Windows only) • Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN) • After resolving... If you have been turned on recovers from a network communication issue. Chapter 8 TIP: If you are using a computer running Windows, HP provides a tool called HP Home Network Diagnostic Utility that can help retrieve this information for some systems. To use this tool, visit the...
User Guide
Page 123
...click Use Printer Online. For more information, see Configure your firewall software. Step 4: Make sure the printer is online and ready If you have the HP software installed, you still cannot use the printer over the network, continue to see the documentation provided with your firewall software to work with the...information, see if the printer is set as you are able to access the EWS, but find that the symptoms persist as the default printer driver (Windows only) If you from your computer to the next section for your firewall might create a second version of the printer...
...click Use Printer Online. For more information, see Configure your firewall software. Step 4: Make sure the printer is online and ready If you have the HP software installed, you still cannot use the printer over the network, continue to see the documentation provided with your firewall software to work with the...information, see if the printer is set as you are able to access the EWS, but find that the symptoms persist as the default printer driver (Windows only) If you from your computer to the next section for your firewall might create a second version of the printer...
User Guide
Page 124
... connected wirelessly, and select Set as the default. 1. On the computer desktop, click Start, select Programs or All Programs, click HP, select your operating system: Windows 1. Or Click Start, click Control Panel, and then double-click Printers. 2. Chapter 8 you have successfully connected the printer to your...NOTE: If there is more information, contact your computer with a checkmark. On the Ports tab, look for the version of the printer driver in the list with a USB cable. The version of connection you want to your network administrator or the person who set as Default...
... connected wirelessly, and select Set as the default. 1. On the computer desktop, click Start, select Programs or All Programs, click HP, select your operating system: Windows 1. Or Click Start, click Control Panel, and then double-click Printers. 2. Chapter 8 you have successfully connected the printer to your...NOTE: If there is more information, contact your computer with a checkmark. On the Ports tab, look for the version of the printer driver in the list with a USB cable. The version of connection you want to your network administrator or the person who set as Default...
User Guide
Page 128
... System requirements. • Make sure that the USB drivers have not been disabled in their correct, color-coded slot. You can help you are using a computer running Windows, make sure that you are unable to install the HP software, verify that: ◦ All cable connections to... website provides information and utilities that can download the printer driver from the HP web site, www.hp.com/go/customercare. For more information, see System requirements. • If you are firmly installed and aligned in the Windows Device Manager. • If you correct many common printer problems...
... System requirements. • Make sure that the USB drivers have not been disabled in their correct, color-coded slot. You can help you are using a computer running Windows, make sure that you are unable to install the HP software, verify that: ◦ All cable connections to... website provides information and utilities that can download the printer driver from the HP web site, www.hp.com/go/customercare. For more information, see System requirements. • If you are firmly installed and aligned in the Windows Device Manager. • If you correct many common printer problems...
User Guide
Page 129
...the same subnet as the computers that the network settings have been restored. 2. If the IP addresses are using a computer running Windows, make sure it matches the IP address listed on the network configuration page. ◦ Click OK twice to view current printer ...◦ If the installation program cannot discover the printer, print the network configuration page and enter the IP address manually in the printer driver match the printer IP address: ◦ Print the printer's network configuration page. For more information, see Understand the network configuration page....
...the same subnet as the computers that the network settings have been restored. 2. If the IP addresses are using a computer running Windows, make sure it matches the IP address listed on the network configuration page. ◦ Click OK twice to view current printer ...◦ If the installation program cannot discover the printer, print the network configuration page and enter the IP address manually in the printer driver match the printer IP address: ◦ Print the printer's network configuration page. For more information, see Understand the network configuration page....
User Guide
Page 206
... again. Paper Mismatch The paper size or type selected in the printer driver does not match the paper loaded in the printer driver, and then print the document again. For more information, see HP support. For more information about ink cartridge warranty, see Load media. ...1: Turn the printer off the printer, and then check the printer for service or replacement. For more information, see Clear jams. 202 Errors (Windows) To clear the obstruction, press (Power) button to clear the jam, check the following solutions. For instructions on . • Solution 2: ...
... again. Paper Mismatch The paper size or type selected in the printer driver does not match the paper loaded in the printer driver, and then print the document again. For more information, see HP support. For more information about ink cartridge warranty, see Load media. ...1: Turn the printer off the printer, and then check the printer for service or replacement. For more information, see Clear jams. 202 Errors (Windows) To clear the obstruction, press (Power) button to clear the jam, check the following solutions. For instructions on . • Solution 2: ...
User Guide
Page 215
...quality report 88 printer status report 126 troubleshoot 80 Print borderless Mac OS 35 Windows 35 Print brochures print 30 Print envelope 31 Print envelopes Mac OS 31 Print photos Mac OS 32 Windows 32 print quality report 88 print settings print quality 85 print-carriage access door,... locating 12 printer control panel locating 11 network settings 195 scan from 36 send faxes 44 printer driver warranty 133 printer software (Windows) about 198 opening 198 printer status report information on 125 print 126 printhead clean 90 printhead, align 91 printheads ordering online...
...quality report 88 printer status report 126 troubleshoot 80 Print borderless Mac OS 35 Windows 35 Print brochures print 30 Print envelope 31 Print envelopes Mac OS 31 Print photos Mac OS 32 Windows 32 print quality report 88 print settings print quality 85 print-carriage access door,... locating 12 printer control panel locating 11 network settings 195 scan from 36 send faxes 44 printer driver warranty 133 printer software (Windows) about 198 opening 198 printer status report information on 125 print 126 printhead clean 90 printhead, align 91 printheads ordering online...