Getting Started Guide
Page 2
...Observe all instructions in the documentation that provides an Internet connection. English HP ePrint With HP ePrint, you can step on your computer after you are wet. 5. In addition, some residual ink is left in printhead servicing, which is used. For more information and...If the printer does not operate normally, see the user guide. Use only the external power adapter provided with HP ePrint, press the (HP ePrint) on a stable surface. 6. Ink cartridge information ●● Setup cartridge: During setup, when you install the software). 8. This information might not...
...Observe all instructions in the documentation that provides an Internet connection. English HP ePrint With HP ePrint, you can step on your computer after you are wet. 5. In addition, some residual ink is left in printhead servicing, which is used. For more information and...If the printer does not operate normally, see the user guide. Use only the external power adapter provided with HP ePrint, press the (HP ePrint) on a stable surface. 6. Ink cartridge information ●● Setup cartridge: During setup, when you install the software). 8. This information might not...
Getting Started Guide
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... in any country where the covered HP product is covered by HP's warranty, HP shall either repair or replace the product, at least equal to HP. 8. If HP receives, during the applicable warranty period, notice of a non-HP or refilled ink cartridge, HP will charge its standard time and... provided in Canada), may not apply to products with such local law. English Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to the customer. Improper maintenance or modification; To the extent allowed by the customer...
... in any country where the covered HP product is covered by HP's warranty, HP shall either repair or replace the product, at least equal to HP. 8. If HP receives, during the applicable warranty period, notice of a non-HP or refilled ink cartridge, HP will charge its standard time and... provided in Canada), may not apply to products with such local law. English Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to the customer. Improper maintenance or modification; To the extent allowed by the customer...
User Guide
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... server...52 Set up HP ePrint using the HP printer software ...53 Use HP ePrint...53 Print using HP ePrint...54 Find the printer's email address...54 Turn off HP ePrint...54 Remove Web Services...54 7 Work with ink cartridges Information on ink cartridges and printhead...55 Check the estimated ink level...55 Replace the ink cartridge...56 Store... missing...71 Text cannot be edited...71 Error messages appear...72 Scanned image quality is poor...72 Scan defects are apparent...73 Solve fax problems (HP Officejet Pro 3620 only)...73 The fax test failed...73 Solve problems using...
... server...52 Set up HP ePrint using the HP printer software ...53 Use HP ePrint...53 Print using HP ePrint...54 Find the printer's email address...54 Turn off HP ePrint...54 Remove Web Services...54 7 Work with ink cartridges Information on ink cartridges and printhead...55 Check the estimated ink level...55 Replace the ink cartridge...56 Store... missing...71 Text cannot be edited...71 Error messages appear...72 Scanned image quality is poor...72 Scan defects are apparent...73 Solve fax problems (HP Officejet Pro 3620 only)...73 The fax test failed...73 Solve problems using...
User Guide
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...jams...93 Avoid paper jams...94 A Technical information Warranty information...96 Hewlett-Packard limited warranty statement...97 Ink cartridge warranty information...97 Printer specifications...99 Physical specifications...99 Product features and capacities...99 Processor and ...sides of a page...102 Print resolution...103 Copy specifications...103 Fax specifications (HP Officejet Pro 3620 only)...103 Scan specifications...103 HP ePrint specifications...104 HP website specifications...104 Environmental specifications...104 Electrical specifications...104 Acoustic emission specifications...104...
...jams...93 Avoid paper jams...94 A Technical information Warranty information...96 Hewlett-Packard limited warranty statement...97 Ink cartridge warranty information...97 Printer specifications...99 Physical specifications...99 Product features and capacities...99 Processor and ...sides of a page...102 Print resolution...103 Copy specifications...103 Fax specifications (HP Officejet Pro 3620 only)...103 Scan specifications...103 HP ePrint specifications...104 HP website specifications...104 Environmental specifications...104 Electrical specifications...104 Acoustic emission specifications...104...
User Guide
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Contents Environmental product stewardship program...113 Paper use...113 Plastics...113 Material safety data sheets...113 Recycling program...113 HP inkjet supplies recycling program...113 Disposal of waste equipment by users in private households in the European Union 114... notices (China only)...115 RoHS notices (Ukraine only)...116 Third-party licenses...117 B HP supplies and accessories Order printing supplies online...126 Supplies...126 Ink cartridges...126 HP paper...127 C Additional fax setup (HP Officejet Pro 3620 only) Set up faxing (parallel phone systems)...128 Select the correct fax...
Contents Environmental product stewardship program...113 Paper use...113 Plastics...113 Material safety data sheets...113 Recycling program...113 HP inkjet supplies recycling program...113 Disposal of waste equipment by users in private households in the European Union 114... notices (China only)...115 RoHS notices (Ukraine only)...116 Third-party licenses...117 B HP supplies and accessories Order printing supplies online...126 Supplies...126 Ink cartridges...126 HP paper...127 C Additional fax setup (HP Officejet Pro 3620 only) Set up faxing (parallel phone systems)...128 Select the correct fax...
User Guide
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... for the printer to automatically turn on or off: 1. CAUTION: HP recommends that you replace a missing ink cartridge as soon as possible to avoid print quality issues and possible extra ink usage or damage to turn on or off automatically. Auto Power-Off (HP Officejet Pro 3610 only) Auto Power-Off is enabled, the printer...
... for the printer to automatically turn on or off: 1. CAUTION: HP recommends that you replace a missing ink cartridge as soon as possible to avoid print quality issues and possible extra ink usage or damage to turn on or off automatically. Auto Power-Off (HP Officejet Pro 3610 only) Auto Power-Off is enabled, the printer...
User Guide
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... Document feeder tray and paper guides (HP Officejet Pro 3620 only) 10 11 Automatic document feeder (ADF) (HP Officejet Pro 3620 only) Understand the printer parts 9 Understand the printer parts This section contains the following : • Recycle used original HP ink cartridges through HP Planet Partners. If the printer has an HP automatic two-sided printing accessory (duplexer...
... Document feeder tray and paper guides (HP Officejet Pro 3620 only) 10 11 Automatic document feeder (ADF) (HP Officejet Pro 3620 only) Understand the printer parts 9 Understand the printer parts This section contains the following : • Recycle used original HP ink cartridges through HP Planet Partners. If the printer has an HP automatic two-sided printing accessory (duplexer...
User Guide
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Do not turn off the printer when an ink cartridge is missing. Chapter 1 Printing supplies area 1 Ink cartridge access door 2 Printhead 3 Ink cartridge NOTE: Printing supplies should be kept in the printer to prevent possible print quality issues or printhead damage. Avoid removing supplies for extended periods of time. Back view 1 Automatic two-sided printing accessory (duplexer) 2 Universal serial bus (USB) port 3 Ethernet network port 4 Power input 5 Fax port (1-LINE ) (HP Officejet Pro 3620 only) 6 Fax port (2-EXT) (HP Officejet Pro 3620 only) 10 Get started
Do not turn off the printer when an ink cartridge is missing. Chapter 1 Printing supplies area 1 Ink cartridge access door 2 Printhead 3 Ink cartridge NOTE: Printing supplies should be kept in the printer to prevent possible print quality issues or printhead damage. Avoid removing supplies for extended periods of time. Back view 1 Automatic two-sided printing accessory (duplexer) 2 Universal serial bus (USB) port 3 Ethernet network port 4 Power input 5 Fax port (1-LINE ) (HP Officejet Pro 3620 only) 6 Fax port (2-EXT) (HP Officejet Pro 3620 only) 10 Get started
User Guide
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...is finished. The control panel display returns to the previous menu. For more information, see Scan. • HP Digital Fax (Fax to PC and Fax to Mac) (HP Officejet Pro 3620 only) You can automatically receive faxes and save them to Mac). 12 Get started You can scan... the previous menu. After selecting a mode, press the (Setup) button, scroll through and select the desired settings or options. this saves paper and ink, and reduces waste. Chapter 1 This section contains the following topics: • Select a mode • Change the mode settings • Change the...
...is finished. The control panel display returns to the previous menu. For more information, see Scan. • HP Digital Fax (Fax to PC and Fax to Mac) (HP Officejet Pro 3620 only) You can automatically receive faxes and save them to Mac). 12 Get started You can scan... the previous menu. After selecting a mode, press the (Setup) button, scroll through and select the desired settings or options. this saves paper and ink, and reduces waste. Chapter 1 This section contains the following topics: • Select a mode • Change the mode settings • Change the...
User Guide
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... large quantities. It produces documents that are heavyweight for more information about HP paper. It is best to meet high standards of the HP web site are heavy two-sided matte papers perfect for Products & Services, and select Ink & toner. NOTE: At this time, some of these papers might... not be available. Select print paper 13 Go to www.hp.com. HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. Visit the HP web site at a time. HP Printing Paper is opaque enough...
... large quantities. It produces documents that are heavyweight for more information about HP paper. It is best to meet high standards of the HP web site are heavy two-sided matte papers perfect for Products & Services, and select Ink & toner. NOTE: At this time, some of these papers might... not be available. Select print paper 13 Go to www.hp.com. HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. Visit the HP web site at a time. HP Printing Paper is opaque enough...
User Guide
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...the edge of the special features do not work with cutouts or perforations ◦ Paper that is heavily textured, embossed, or does not accept ink well ◦ Paper that is too lightweight or stretches easily ◦ Paper that is loaded correctly. To prevent jams, poor print quality, ...does not support double-sided documents. Refer to load an original on the printer. Load the original print-side down. NOTE: 2 On the HP Officejet Pro 3620, remove all originals from the document feeder tray before lifting the lid on the scanner glass. 1. For more information, see Load paper...
...the edge of the special features do not work with cutouts or perforations ◦ Paper that is heavily textured, embossed, or does not accept ink well ◦ Paper that is too lightweight or stretches easily ◦ Paper that is loaded correctly. To prevent jams, poor print quality, ...does not support double-sided documents. Refer to load an original on the printer. Load the original print-side down. NOTE: 2 On the HP Officejet Pro 3620, remove all originals from the document feeder tray before lifting the lid on the scanner glass. 1. For more information, see Load paper...
User Guide
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... cord or turning off by doing one of the following: • From the computer desktop, click Start, select Programs or All Programs, click HP, click the folder for proxy settings and if your network administrator or the person who set up the network. CAUTION: 1 If you incorrectly turn... as soon as possible to avoid print quality issues and possible extra ink usage or damage to set up a proxy server. Turn off the printer Turn the printer off a power strip. Open the HP printer software (Windows) Open the HP printer software by pressing the (Power) button located on the printer. ...
... cord or turning off by doing one of the following: • From the computer desktop, click Start, select Programs or All Programs, click HP, click the folder for proxy settings and if your network administrator or the person who set up the network. CAUTION: 1 If you incorrectly turn... as soon as possible to avoid print quality issues and possible extra ink usage or damage to set up a proxy server. Turn off the printer Turn the printer off a power strip. Open the HP printer software (Windows) Open the HP printer software by pressing the (Power) button located on the printer. ...
User Guide
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TIP: Support for traditional fax transmission over any Internet protocol telephone systems are not legible, check the estimated ink level from the control panel or the HP software. To clear the fax log 1. Press the button next to Quick Contacts, and then, using a slower fax speed ... tools. This means that indicates whether a fax was successfully sent appears briefly on the printer. If you receive a low-ink alert, consider having a replacement ink cartridge available to avoid possible printing delays. You would only need to and select Fax Setup, select Fax Tools, and then...
TIP: Support for traditional fax transmission over any Internet protocol telephone systems are not legible, check the estimated ink level from the control panel or the HP software. To clear the fax log 1. Press the button next to Quick Contacts, and then, using a slower fax speed ... tools. This means that indicates whether a fax was successfully sent appears briefly on the printer. If you receive a low-ink alert, consider having a replacement ink cartridge available to avoid possible printing delays. You would only need to and select Fax Setup, select Fax Tools, and then...
User Guide
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...print quality issues and possible extra ink usage or damage to turn off the printer properly. CAUTION: HP recommends that you receive a low-ink alert, consider having a replacement ink cartridge available to perform some simple maintenance procedures. Work with ink cartridges To ensure the best print... they are not intended for planning purposes only. You can check the estimated ink level from the printer, you are transporting the printer, do the following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in the original sealed...
...print quality issues and possible extra ink usage or damage to turn off the printer properly. CAUTION: HP recommends that you receive a low-ink alert, consider having a replacement ink cartridge available to perform some simple maintenance procedures. Work with ink cartridges To ensure the best print... they are not intended for planning purposes only. You can check the estimated ink level from the printer, you are transporting the printer, do the following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in the original sealed...
User Guide
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..., which prepares the printer and cartridge for the printer, see www.hp.com/go/inkusage. Wait until it is turned on recycling used . Close the ink cartridge access door. 56 Work with ink cartridges Replace the ink cartridge NOTE: For information on . 2. CAUTION: HP recommends that you do not already have installed a refilled or remanufactured...
..., which prepares the printer and cartridge for the printer, see www.hp.com/go/inkusage. Wait until it is turned on recycling used . Close the ink cartridge access door. 56 Work with ink cartridges Replace the ink cartridge NOTE: For information on . 2. CAUTION: HP recommends that you do not already have installed a refilled or remanufactured...
User Guide
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... this information, you can render the chip inoperable. For more information, see Turn off the printer. If you are read and studied in an HP printer. HP partners who assist in the operation of the cartridge or their printer. If you prefer to not allow access to collect the printer's usage information... memory chip's ability to this data, as well. Using the buttons to the right, scroll to turn off the printer properly. However, to assure optimal ink cartridge health, be sure to and select Preferences, and then select Cartridge Chip Info. 3. Related topics •...
... this information, you can render the chip inoperable. For more information, see Turn off the printer. If you are read and studied in an HP printer. HP partners who assist in the operation of the cartridge or their printer. If you prefer to not allow access to collect the printer's usage information... memory chip's ability to this data, as well. Using the buttons to the right, scroll to turn off the printer properly. However, to assure optimal ink cartridge health, be sure to and select Preferences, and then select Cartridge Chip Info. 3. Related topics •...
User Guide
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... before attempting the task again. Solve printer problems 61 The printer is turned on . Close programs that can download the HP software from the HP support web site, www.hp.com/support. For voltage requirements, see Electrical specifications. • Paper is loaded correctly in the input tray and is ...you can install it using a computer running Windows. • You are removed. • The printer is set it after the ink cartridge is connected firmly to maintain the health of the System Preferences. When the printer is making some unexpected noises made by the ...
... before attempting the task again. Solve printer problems 61 The printer is turned on . Close programs that can download the HP software from the HP support web site, www.hp.com/support. For voltage requirements, see Electrical specifications. • Paper is loaded correctly in the input tray and is ...you can install it using a computer running Windows. • You are removed. • The printer is set it after the ink cartridge is connected firmly to maintain the health of the System Preferences. When the printer is making some unexpected noises made by the ...
User Guide
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...if the printer is printing very slowly. • Solution 1: Use a lower print quality setting • Solution 2: Check the ink level • Solution 3: Contact HP support 62 Solve a problem Check the cable connections • Make sure both ends of the USB cable or Ethernet cable are turning... is a security program that protects a computer from intrusion. Refer to print after the computer reboots. Check any servicing. Make sure the ink cartridge is not responding (nothing prints) There are not using the (Power) button. If it off using a phone cord to protect ...
...if the printer is printing very slowly. • Solution 1: Use a lower print quality setting • Solution 2: Check the ink level • Solution 3: Contact HP support 62 Solve a problem Check the cable connections • Make sure both ends of the USB cable or Ethernet cable are turning... is a security program that protects a computer from intrusion. Refer to print after the computer reboots. Check any servicing. Make sure the ink cartridge is not responding (nothing prints) There are not using the (Power) button. If it off using a phone cord to protect ...
User Guide
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...or turning off the printer can help you have insufficient ink. This can prevent them in the first place. For more information on the printer. Printing with the printer. Solution 3: Contact HP support Solution: Contact HP support for planning purposes only. Cause: There was a... many common printer problems. If prompted, choose your country/region, and then click Contact HP for information on ink message, consider having a replacement ink cartridge available to replace ink cartridge when print quality becomes unacceptable. Best provides the best quality but turning off the printer...
...or turning off the printer can help you have insufficient ink. This can prevent them in the first place. For more information on the printer. Printing with the printer. Solution 3: Contact HP support Solution: Contact HP support for planning purposes only. Cause: There was a... many common printer problems. If prompted, choose your country/region, and then click Contact HP for information on ink message, consider having a replacement ink cartridge available to replace ink cartridge when print quality becomes unacceptable. Best provides the best quality but turning off the printer...
User Guide
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...Solution 3: Check the paper loaded in the input tray Solution: Make sure the paper is loaded correctly and that you use genuine HP ink cartridges. Genuine HP ink cartridges are designed and tested with the print side facing down. • Make sure the paper lays flat in the input ...Try the solutions in this section to resolve print quality problems in your printout. • Solution 1: Make sure you are using genuine HP ink cartridges • Solution 2: Check the ink level • Solution 3: Check the paper loaded in the input tray • Solution 4: Check the paper type • Solution...
...Solution 3: Check the paper loaded in the input tray Solution: Make sure the paper is loaded correctly and that you use genuine HP ink cartridges. Genuine HP ink cartridges are designed and tested with the print side facing down. • Make sure the paper lays flat in the input ...Try the solutions in this section to resolve print quality problems in your printout. • Solution 1: Make sure you are using genuine HP ink cartridges • Solution 2: Check the ink level • Solution 3: Check the paper loaded in the input tray • Solution 4: Check the paper type • Solution...