User Guide
Page 2
... of Apple Inc., registered in a protected location where no user-serviceable parts inside. NOTHING HEREIN SHOULD BE CONSTRUED AS CONSTITUTING AN ADDITIONAL WARRANTY. Observe all instructions in the U.S. Do not install or use this product from fire or electric shock. - There are trademarks of Cisco in the documentation that comes with the printer. - Android and Chromebook are wet. - REPRODUCTION...
... of Apple Inc., registered in a protected location where no user-serviceable parts inside. NOTHING HEREIN SHOULD BE CONSTRUED AS CONSTITUTING AN ADDITIONAL WARRANTY. Observe all instructions in the U.S. Do not install or use this product from fire or electric shock. - There are trademarks of Cisco in the documentation that comes with the printer. - Android and Chromebook are wet. - REPRODUCTION...
User Guide
Page 4
... the printer for wireless communication 71 Change network settings ...74 Use Wi-Fi Direct ...75 7 Printer management tools ...78 Toolbox (Windows) ...79 Embedded web server ...80 8 Solve a problem ...83 Get help with HP online troubleshooting ...84 Get help from the printer control panel ...85 Get help from the HP Smart app ...86 Get help in this guide ...87 Understand printer reports ...103 Solve problems using Web Services ...105 Maintain the printer ...106 Restore original factory defaults and settings 110 HP support ...111 9 Technical information ...112 Specifications...
... the printer for wireless communication 71 Change network settings ...74 Use Wi-Fi Direct ...75 7 Printer management tools ...78 Toolbox (Windows) ...79 Embedded web server ...80 8 Solve a problem ...83 Get help with HP online troubleshooting ...84 Get help from the printer control panel ...85 Get help from the HP Smart app ...86 Get help in this guide ...87 Understand printer reports ...103 Solve problems using Web Services ...105 Maintain the printer ...106 Restore original factory defaults and settings 110 HP support ...111 9 Technical information ...112 Specifications...
User Guide
Page 8
... then change the start time and end time of the printer. (the Power button) located If you improperly turn on plain paper. CAUTION: Always turn on , and then follow the onscreen instructions to set the day and time to 8 a.m. everyday. To create a schedule for the current print job. 4 Chapter 1 Get started ENWW To turn the printer off . To print at normal speed, turn it on Quiet Mode . 4. From the printer control panel, touch ( Setup ). 2. 1. From the printer control panel, touch ( Setup...
... then change the start time and end time of the printer. (the Power button) located If you improperly turn on plain paper. CAUTION: Always turn on , and then follow the onscreen instructions to set the day and time to 8 a.m. everyday. To create a schedule for the current print job. 4 Chapter 1 Get started ENWW To turn the printer off . To print at normal speed, turn it on Quiet Mode . 4. From the printer control panel, touch ( Setup ). 2. 1. From the printer control panel, touch ( Setup...
User Guide
Page 16
.... Paper basics The printer is designed to work well with most types of these papers might not be available. With HP Premium Plus Photo Paper, you use this paper with any inkjet printer. Look for framing, displaying, or gifting your country/region, some of office paper. This affordable photo paper dries quickly for longer lasting documents. 12 Chapter 1 Get started ENWW glossy or soft gloss (semi-gloss). Your prints...
.... Paper basics The printer is designed to work well with most types of these papers might not be available. With HP Premium Plus Photo Paper, you use this paper with any inkjet printer. Look for framing, displaying, or gifting your country/region, some of office paper. This affordable photo paper dries quickly for longer lasting documents. 12 Chapter 1 Get started ENWW glossy or soft gloss (semi-gloss). Your prints...
User Guide
Page 17
... report covers, special presentations, brochures, mailers, and calendars. It is acid-free for longer lasting documents. ● HP Multipurpose Paper HP Multipurpose Paper is a versatile, efficient, and smear-resistant paper for presentation, proposals, reports, and newsletters. At this time, some portions of office paper. Business documents ● HP Premium Presentation Paper 120g Matte or HP Professional Paper 120 Matte These paper are heavy two-sided matte paper perfect for use in copiers and printers machines. Use HP paper...
... report covers, special presentations, brochures, mailers, and calendars. It is acid-free for longer lasting documents. ● HP Multipurpose Paper HP Multipurpose Paper is a versatile, efficient, and smear-resistant paper for presentation, proposals, reports, and newsletters. At this time, some portions of office paper. Business documents ● HP Premium Presentation Paper 120g Matte or HP Professional Paper 120 Matte These paper are heavy two-sided matte paper perfect for use in copiers and printers machines. Use HP paper...
User Guide
Page 32
.... 28 Chapter 1 Get started ENWW Touch Tools. 3. To update the printer using the embedded web server 1. If you do not have the details, contact your network uses proxy settings, follow the onscreen instructions. Touch Printer Update Options. 5. From the printer control panel display, touch ( Setup ). 2. Touch Update the Printer. 4. NOTE: If prompted for updates NOTE: The default setting of Auto Update is On . 1. From the printer control panel display, touch ( Setup ). 2. Touch Check Now. To update the printer using the printer control panel 1. Open the EWS.
.... 28 Chapter 1 Get started ENWW Touch Tools. 3. To update the printer using the embedded web server 1. If you do not have the details, contact your network uses proxy settings, follow the onscreen instructions. Touch Printer Update Options. 5. From the printer control panel display, touch ( Setup ). 2. Touch Update the Printer. 4. NOTE: If prompted for updates NOTE: The default setting of Auto Update is On . 1. From the printer control panel display, touch ( Setup ). 2. Touch Check Now. To update the printer using the printer control panel 1. Open the EWS.
User Guide
Page 34
... instructions on iOS, Android, Windows 10, OS X 10.11, and macOS 10.12 and later devices. To get the app from the device's app store. 2. Users of iOS, Android, and Windows 10 devices can share documents and images through email, text messages, and popular cloud and social media services (such as monitor and order supplies. Connect to your HP printer. Use the HP Smart app to print, scan, and troubleshoot HP...
... instructions on iOS, Android, Windows 10, OS X 10.11, and macOS 10.12 and later devices. To get the app from the device's app store. 2. Users of iOS, Android, and Windows 10 devices can share documents and images through email, text messages, and popular cloud and social media services (such as monitor and order supplies. Connect to your HP printer. Use the HP Smart app to print, scan, and troubleshoot HP...
User Guide
Page 42
... wireless network, you can enable printing from the displayed list of A4, Letter, Executive, and JIS B5 paper sizes. 6. Continue to install the necessary software. Printer connected to network If your printer is already set up the printer on the printer control panel. Click OK to begin printing. This will install the available print or scan drivers for HP AirPrint-compatible printers and Mac computers with macOS and OS X 10.7 (Lion) and later. These instructions let you complete printer setup, use...
... wireless network, you can enable printing from the displayed list of A4, Letter, Executive, and JIS B5 paper sizes. 6. Continue to install the necessary software. Printer connected to network If your printer is already set up the printer on the printer control panel. Click OK to begin printing. This will install the available print or scan drivers for HP AirPrint-compatible printers and Mac computers with macOS and OS X 10.7 (Lion) and later. These instructions let you complete printer setup, use...
User Guide
Page 45
..., time after time. All the paper in the input tray to set the correct media size and media type. Product service or repairs required as a result of paper (not just one page). When an indicator shows low ink levels, consider having a replacement cartridge available to make sure there is sufficient ink. Upon loading paper in the input tray properly, and set the media size and media type from the control panel. ● Load a stack of using a non-HP...
..., time after time. All the paper in the input tray to set the correct media size and media type. Product service or repairs required as a result of paper (not just one page). When an indicator shows low ink levels, consider having a replacement cartridge available to make sure there is sufficient ink. Upon loading paper in the input tray properly, and set the media size and media type from the control panel. ● Load a stack of using a non-HP...
User Guide
Page 46
... paper when printing on both the color and black cartridges to open the HP printer software, click Print & Scan and then click Set Preferences. Max DPI Enabled: Highest dpi setting available for horizontal prints. - Pages per sheet. 42 Chapter 2 Print ENWW You can print on both sides of black and grey tones for full color prints. - Paper Size: Select the paper size you are not needed. - Black & White or Black Ink Only: Uses the black ink only for most print jobs. - Draft: Lowest dpi typically used when ink...
... paper when printing on both the color and black cartridges to open the HP printer software, click Print & Scan and then click Set Preferences. Max DPI Enabled: Highest dpi setting available for horizontal prints. - Pages per sheet. 42 Chapter 2 Print ENWW You can print on both sides of black and grey tones for full color prints. - Paper Size: Select the paper size you are not needed. - Black & White or Black Ink Only: Uses the black ink only for most print jobs. - Draft: Lowest dpi typically used when ink...
User Guide
Page 49
... instructions if the feature has been disabled, and you have installed the HP printer software. To enable the scan to a computer feature (Windows) If the printer is connected to the computer with a USB connection, the feature for scanning to computer is enabled by default and cannot be running prior to a computer from the control panel, and then select your original print-side down on the scanner glass or print-side up in the document feeder...
... instructions if the feature has been disabled, and you have installed the HP printer software. To enable the scan to a computer feature (Windows) If the printer is connected to the computer with a USB connection, the feature for scanning to computer is enabled by default and cannot be running prior to a computer from the control panel, and then select your original print-side down on the scanner glass or print-side up in the document feeder...
User Guide
Page 50
... PDF to save the document (or photo) as a PDF file. ● Choose Save as JPEG to save your scans locally or in the appropriate section below, depending on your device. 2. Load your original print-side down on the Home screen, and then select a different printer or add a new printer. 3. Select the type of device you to print, scan, and troubleshoot. You can select it from your iOS, Android, Windows, and Mac devices. For more information, see Use...
... PDF to save the document (or photo) as a PDF file. ● Choose Save as JPEG to save your scans locally or in the appropriate section below, depending on your device. 2. Load your original print-side down on the Home screen, and then select a different printer or add a new printer. 3. Select the type of device you to print, scan, and troubleshoot. You can select it from your iOS, Android, Windows, and Mac devices. For more information, see Use...
User Guide
Page 53
... or print-side up in the left pane, change any of the scan settings either for a singular use or save the changes to review and modify detailed settings. Load your original print-side down on the scanner glass or print-side up in the document feeder. 2. Click the Settings tab. 3. Select Webscan from the HP printer software. 1. Load your new shortcut to review and modify basic settings. In the printer software, click Scan a Document or Photo . 4. NOTE: The initial screen...
... or print-side up in the left pane, change any of the scan settings either for a singular use or save the changes to review and modify detailed settings. Load your original print-side down on the scanner glass or print-side up in the document feeder. 2. Click the Settings tab. 3. Select Webscan from the HP printer software. 1. Load your new shortcut to review and modify basic settings. In the printer software, click Scan a Document or Photo . 4. NOTE: The initial screen...
User Guide
Page 55
... the glass as part of the image. ● Load your original print-side down on the scanner glass and align it is set appropriately in the software. ● If you want to scan a document with several pages into one file instead of multiple files, start the scan with the printer software instead of selecting Scan from the printer display, or use document feeder to scan. ● If you scan from a mobile camera, make sure to copy and scan successfully: ●...
... the glass as part of the image. ● Load your original print-side down on the scanner glass and align it is set appropriately in the software. ● If you want to scan a document with several pages into one file instead of multiple files, start the scan with the printer software instead of selecting Scan from the printer display, or use document feeder to scan. ● If you scan from a mobile camera, make sure to copy and scan successfully: ●...
User Guide
Page 58
... web server . 2. Open the HP printer software. Click the Web Services tab. 54 Chapter 4 Web Services ENWW Touch Web Services Setup . 3. If the Printer Update Options screen is connected to the server, the printer prints an information page. To set up Web Services using the printer control panel 1. Follow the instructions on the information page to finish the setup. For more information, see Open the HP printer software (Windows). 2. If prompted, choose to allow the printer to automatically check for proxy settings and if your network uses proxy settings...
... web server . 2. Open the HP printer software. Click the Web Services tab. 54 Chapter 4 Web Services ENWW Touch Web Services Setup . 3. If the Printer Update Options screen is connected to the server, the printer prints an information page. To set up Web Services using the printer control panel 1. Follow the instructions on the information page to finish the setup. For more information, see Open the HP printer software (Windows). 2. If prompted, choose to allow the printer to automatically check for proxy settings and if your network uses proxy settings...
User Guide
Page 59
... installed, and then the printer restarts. NOTE: If prompted for and install printer updates. Follow the instructions on the information page to accept the terms of use. 5. ENWW Set up the network. 6. If you do not have the details, contact your network uses proxy settings, follow the onscreen instructions to finish the setup. 4. In the Web Services Settings section, click Setup , click Continue, and follow the onscreen instructions to set up Web Services...
... installed, and then the printer restarts. NOTE: If prompted for and install printer updates. Follow the instructions on the information page to accept the terms of use. 5. ENWW Set up the network. 6. If you do not have the details, contact your network uses proxy settings, follow the onscreen instructions to finish the setup. 4. In the Web Services Settings section, click Setup , click Continue, and follow the onscreen instructions to set up Web Services...
User Guide
Page 104
... Quality Settings drop-down list. ● In the printer software, click Print & Scan and then click Set Preferences to determine if the cartridges are replaced. b. d. Load Letter, A4, or Legal unused plain white paper into the input tray. Open the HP printer software. Check the printer software to make sure you correct many common printer problems. If prompted, select your country/region, and then click All HP Contacts for information on ink. Open the HP printer software. The printer prints an alignment sheet. 100...
... Quality Settings drop-down list. ● In the printer software, click Print & Scan and then click Set Preferences to determine if the cartridges are replaced. b. d. Load Letter, A4, or Legal unused plain white paper into the input tray. Open the HP printer software. Check the printer software to make sure you correct many common printer problems. If prompted, select your country/region, and then click All HP Contacts for information on ink. Open the HP printer software. The printer prints an alignment sheet. 100...
User Guide
Page 105
b. In the printer software, click Print & Scan , and then click Maintain Your Printer to automatically diagnose and resolve issues. d. See Get help with HP online troubleshooting. ● Use HP Print and Scan Doctor (Windows only) to access the printer toolbox. Touch Print Reports, and then touch Network Configuration Page or Wireless Test Report. 6. Load Letter, A4, or Legal unused plain white paper into the input tray. Open the HP printer software. If you are not low on ink. From the Home screen, touch (Wireless) and then touch ( Settings ). 2. Check the...
b. In the printer software, click Print & Scan , and then click Maintain Your Printer to automatically diagnose and resolve issues. d. See Get help with HP online troubleshooting. ● Use HP Print and Scan Doctor (Windows only) to access the printer toolbox. Touch Print Reports, and then touch Network Configuration Page or Wireless Test Report. 6. Load Letter, A4, or Legal unused plain white paper into the input tray. Open the HP printer software. If you are not low on ink. From the Home screen, touch (Wireless) and then touch ( Settings ). 2. Check the...
User Guide
Page 106
... and cartridges. ● If cleaning the printhead does not solve the problem, contact HP support. Fix Wi-Fi Direct connection 1. Press (the Power button) to turn off the printer. 2. Unplug the power cord, and then plug in the message, and then contact HP support. If you are using a mobile device, make sure you might have installed a compatible printing app. See Get help you have a defective sensor. Printhead alignment fails ● If the alignment process fails, make...
... and cartridges. ● If cleaning the printhead does not solve the problem, contact HP support. Fix Wi-Fi Direct connection 1. Press (the Power button) to turn off the printer. 2. Unplug the power cord, and then plug in the message, and then contact HP support. If you are using a mobile device, make sure you might have installed a compatible printing app. See Get help you have a defective sensor. Printhead alignment fails ● If the alignment process fails, make...
User Guide
Page 115
... your printer: ● Troubleshooting: Troubleshoot common issues. ● Software, Drivers and Firmware: Download software, drivers, and firmware you need help with an HP support agent or the HP Virtual Agent online. HP support For the latest product updates and support information, visit the printer support website at additional costs. Contact HP If you can enjoy quicker service, more support options. When contacting HP support, be prepared to www.support.hp.com , select your printer while installing the software, you need for your printer.
... your printer: ● Troubleshooting: Troubleshoot common issues. ● Software, Drivers and Firmware: Download software, drivers, and firmware you need help with an HP support agent or the HP Virtual Agent online. HP support For the latest product updates and support information, visit the printer support website at additional costs. Contact HP If you can enjoy quicker service, more support options. When contacting HP support, be prepared to www.support.hp.com , select your printer while installing the software, you need for your printer.
