HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... Manager Technology. Page 6 Updates to the Intel Matrix Storage Manager driver are configured with Serial ATA hard disk drives. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that could affect hard disk drive performance and reliability. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models...
... Manager Technology. Page 6 Updates to the Intel Matrix Storage Manager driver are configured with Serial ATA hard disk drives. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that could affect hard disk drive performance and reliability. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models...
User Guide - Ubuntu
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... button 4 Using operating system controls 5 Using a WLAN ...5 Using an Internet service provider 5 Setting up a WLAN 6 Configuring a wireless router 6 Protecting your WLAN 6 Connecting to a WLAN 7 Using Bluetooth wireless devices 7 Connecting to a wired network ...7 Connecting to a local area network (LAN 8 3 Enjoying entertainment features ...9 Using the webcam ...9 Using audio ...9 Connecting speakers ...9 Connecting headphones ...9 Connecting a microphone ...9 Checking the sound ...10 Using video ...10 Connecting a VGA monitor or projector 10 DisplayPort ...12 Connecting an HDMI...
... button 4 Using operating system controls 5 Using a WLAN ...5 Using an Internet service provider 5 Setting up a WLAN 6 Configuring a wireless router 6 Protecting your WLAN 6 Connecting to a WLAN 7 Using Bluetooth wireless devices 7 Connecting to a wired network ...7 Connecting to a local area network (LAN 8 3 Enjoying entertainment features ...9 Using the webcam ...9 Using audio ...9 Connecting speakers ...9 Connecting headphones ...9 Connecting a microphone ...9 Checking the sound ...10 Using video ...10 Connecting a VGA monitor or projector 10 DisplayPort ...12 Connecting an HDMI...
User Guide - Ubuntu
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... models. CAUTION: Use extreme care when making changes in Setup Utility (BIOS). See Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) on page 40 for that key. Click Mouse and Touchpad. 4 Using the keyboard and pointing devices Your computer allows easy on opening Setup Utility (BIOS), and then follow the instructions at the bottom of the screen. Select models also have disabled the action key feature, you can disable this section. NOTE: This section describes action keys that enable...
... models. CAUTION: Use extreme care when making changes in Setup Utility (BIOS). See Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) on page 40 for that key. Click Mouse and Touchpad. 4 Using the keyboard and pointing devices Your computer allows easy on opening Setup Utility (BIOS), and then follow the instructions at the bottom of the screen. Select models also have disabled the action key feature, you can disable this section. NOTE: This section describes action keys that enable...
User Guide - Ubuntu
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... the computer is in the Suspend state or in the Suspend state, the computer initiates Hibernation. 18 Chapter 5 Managing power Setting power options Using power-saving states NOTE: The Hibernation and Hybrid Sleep power saving states are connecting an external hardware device that does not connect to a USB port ● When the computer will be unused and disconnected from external power, and then remove the battery if the computer includes a user-replaceable battery.
... the computer is in the Suspend state or in the Suspend state, the computer initiates Hibernation. 18 Chapter 5 Managing power Setting power options Using power-saving states NOTE: The Hibernation and Hybrid Sleep power saving states are connecting an external hardware device that does not connect to a USB port ● When the computer will be unused and disconnected from external power, and then remove the battery if the computer includes a user-replaceable battery.
User Guide - Ubuntu
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... a charged battery installed and the AC adapter is disconnected from external power. Removing or replacing the battery could affect your area for battery disposal. Using the Power icon The Power icon is located in your warranty coverage. Using Power Settings Power Settings is a collection of the top panel, and then click System Settings > Power icon. ● To display the battery charge time when the computer is connected to the computer, and other factors. NOTE: To quickly access power settings, you...
... a charged battery installed and the AC adapter is disconnected from external power. Removing or replacing the battery could affect your area for battery disposal. Using the Power icon The Power icon is located in your warranty coverage. Using Power Settings Power Settings is a collection of the top panel, and then click System Settings > Power icon. ● To display the battery charge time when the computer is connected to the computer, and other factors. NOTE: To quickly access power settings, you...
User Guide - Ubuntu
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... Main menu. Restoring factory default settings in the following order: a. Use the arrow keys to select Exit > Exit Discarding Changes, and then press enter. The Setup Utility factory settings take effect when the computer restarts. To start HP PC Hardware Diagnostics UEFI: 1. b. To exit Setup Utility without saving your changes from the current session: If the Setup Utility menus are caused by the operating system or other software components. When the Setup Confirmation is displayed. 3. Exiting Setup Utility...
... Main menu. Restoring factory default settings in the following order: a. Use the arrow keys to select Exit > Exit Discarding Changes, and then press enter. The Setup Utility factory settings take effect when the computer restarts. To start HP PC Hardware Diagnostics UEFI: 1. b. To exit Setup Utility without saving your changes from the current session: If the Setup Utility menus are caused by the operating system or other software components. When the Setup Confirmation is displayed. 3. Exiting Setup Utility...
User Guide - Ubuntu
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... 12 drive media 19 E electrostatic discharge 50 entering a power-on password 37 entering an administrator password 37 external monitor port 10 F factory settings, restoring 41 fun things to do 1 H HDMI configuring audio 13 HDMI port connecting 12 Hibernation exiting 19 initiated during critical battery level 22 initiating 19 high-definition devices, connecting 12 HP PC Hardware Diagnostics (UEFI) downloading 42 using 41 hubs 25 I icons network 4 wired network 4 wireless 4 input power 48 installing optional security cable lock 38 Internet connection setup 6 Internet security software, using 37...
... 12 drive media 19 E electrostatic discharge 50 entering a power-on password 37 entering an administrator password 37 external monitor port 10 F factory settings, restoring 41 fun things to do 1 H HDMI configuring audio 13 HDMI port connecting 12 Hibernation exiting 19 initiated during critical battery level 22 initiating 19 high-definition devices, connecting 12 HP PC Hardware Diagnostics (UEFI) downloading 42 using 41 hubs 25 I icons network 4 wired network 4 wireless 4 input power 48 installing optional security cable lock 38 Internet connection setup 6 Internet security software, using 37...
User Guide - Ubuntu
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... 18 slot-load optical drive 29 storing battery 22 Suspend exiting 19 initiating 19 system information, displaying 41 USB cable, connecting 25 USB devices connecting 25 description 25 removing 26 USB hubs 25 V VGA port, connecting 10 video 10 W webcam 9 Wireless Assistant software 4 wireless button 4 wireless certification label 47 wireless controls button 4 operating system 4 Wireless Assistant software 4 wireless icon 4 wireless light 4 wireless network (WLAN) connecting 7 corporate WLAN connection 7 equipment needed 6 functional range 7 public WLAN connection 7 security 6 using 5 wireless...
... 18 slot-load optical drive 29 storing battery 22 Suspend exiting 19 initiating 19 system information, displaying 41 USB cable, connecting 25 USB devices connecting 25 description 25 removing 26 USB hubs 25 V VGA port, connecting 10 video 10 W webcam 9 Wireless Assistant software 4 wireless button 4 wireless certification label 47 wireless controls button 4 operating system 4 Wireless Assistant software 4 wireless icon 4 wireless light 4 wireless network (WLAN) connecting 7 corporate WLAN connection 7 equipment needed 6 functional range 7 public WLAN connection 7 security 6 using 5 wireless...
User Guide - Windows 8.1
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... side ...7 Display ...9 Top ...10 TouchPad ...10 Lights ...11 Button ...12 Keys ...13 Bottom ...14 Labels ...15 3 Connecting to a network ...16 Connecting to a wireless network ...16 Using the wireless controls 16 Using the wireless button 16 Using operating system controls 17 Sharing data and drives and accessing software 17 Using a WLAN ...17 Using an Internet service provider 18 Setting up a WLAN 18 Configuring a wireless router 18 Protecting your WLAN 18 Connecting to a WLAN 19 Using HP Mobile Broadband (select models only 19 Using Bluetooth wireless devices (select models only...
... side ...7 Display ...9 Top ...10 TouchPad ...10 Lights ...11 Button ...12 Keys ...13 Bottom ...14 Labels ...15 3 Connecting to a network ...16 Connecting to a wireless network ...16 Using the wireless controls 16 Using the wireless button 16 Using operating system controls 17 Sharing data and drives and accessing software 17 Using a WLAN ...17 Using an Internet service provider 18 Setting up a WLAN 18 Configuring a wireless router 18 Protecting your WLAN 18 Connecting to a WLAN 19 Using HP Mobile Broadband (select models only 19 Using Bluetooth wireless devices (select models only...
User Guide - Windows 8.1
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... the BIOS version 56 Downloading a BIOS update 57 Using HP PC Hardware Diagnostics (UEFI 57 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 58 10 Backing up, restoring, and recovering ...59 Creating recovery media and backups 59 Creating HP Recovery media 59 Restore and recovery ...60 Recovering using HP Recovery Manager 61 What you need to know 61 Using the HP Recovery partition (select models only 61 Using HP Recovery media to recover 62 Changing the computer boot order 62 Removing the HP Recovery partition (select models only 62 11 Specifications ...63 Input power...
... the BIOS version 56 Downloading a BIOS update 57 Using HP PC Hardware Diagnostics (UEFI 57 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 58 10 Backing up, restoring, and recovering ...59 Creating recovery media and backups 59 Creating HP Recovery media 59 Restore and recovery ...60 Recovering using HP Recovery Manager 61 What you need to know 61 Using the HP Recovery partition (select models only 61 Using HP Recovery media to recover 62 Changing the computer boot order 62 Removing the HP Recovery partition (select models only 62 11 Specifications ...63 Input power...
User Guide - Windows 8.1
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... your computer. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as network information. For information about HP Mobile Broadband and how to activate service with your computer. Plug the network cable into the network jack (1) on the code division multiple access (CDMA) telecommunications standard. ● LTE (Long Term Evolution), which provides access to networks supporting LTE technology...
... your computer. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as network information. For information about HP Mobile Broadband and how to activate service with your computer. Plug the network cable into the network jack (1) on the code division multiple access (CDMA) telecommunications standard. ● LTE (Long Term Evolution), which provides access to networks supporting LTE technology...
User Guide - Windows 8.1
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... Graphics 46 H hard drive light 8 HDMI configuring audio 26 HDMI port connecting 25 identifying 7, 23 headphones and microphones, connecting 24 headphones, connecting 24 Hibernation exiting 40 initiated during critical battery level 43 initiating 40 high-definition devices, connecting 25, 26 hot keys description 38 using 38 HP and third-party software updates, installing 54 HP PC Hardware Diagnostics (UEFI) downloading 58 using 57 HP Recovery Manager correcting boot problems 62 starting 62 HP Recovery media creating 59 recovery 62 HP Recovery partition recovery 61 removing 62 Hybrid Graphics...
... Graphics 46 H hard drive light 8 HDMI configuring audio 26 HDMI port connecting 25 identifying 7, 23 headphones and microphones, connecting 24 headphones, connecting 24 Hibernation exiting 40 initiated during critical battery level 43 initiating 40 high-definition devices, connecting 25, 26 hot keys description 38 using 38 HP and third-party software updates, installing 54 HP PC Hardware Diagnostics (UEFI) downloading 58 using 57 HP Recovery Manager correcting boot problems 62 starting 62 HP Recovery media creating 59 recovery 62 HP Recovery partition recovery 61 removing 62 Hybrid Graphics...
User Guide - Windows 8.1
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... 22 Internet connection setup 18 Internet security software, using 53 J jacks audio-out (headphone)/audio-in (microphone) 7, 23 network 7 RJ-45 (network) 7 K keyboard hot keys, identifying 38 keys action 13 esc 13 fn 13 num lock 13 Windows 13 L labels Bluetooth 15 regulatory 15 serial number 15 service 15 wireless certification 15 WLAN 15 LAN, connecting 20 latch, battery release 14 left-edge swipe 36 lights AC adapter 7 caps lock 11 hard drive 8 mute 11 power 8, 11 RJ-45 (network) status 7 wireless 11 low battery level 42 M maintenance Disk Cleanup 49 Disk Defragmenter 48 memory card reader...
... 22 Internet connection setup 18 Internet security software, using 53 J jacks audio-out (headphone)/audio-in (microphone) 7, 23 network 7 RJ-45 (network) 7 K keyboard hot keys, identifying 38 keys action 13 esc 13 fn 13 num lock 13 Windows 13 L labels Bluetooth 15 regulatory 15 serial number 15 service 15 wireless certification 15 WLAN 15 LAN, connecting 20 latch, battery release 14 left-edge swipe 36 lights AC adapter 7 caps lock 11 hard drive 8 mute 11 power 8, 11 RJ-45 (network) status 7 wireless 11 low battery level 42 M maintenance Disk Cleanup 49 Disk Defragmenter 48 memory card reader...
HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook PC Compaq 15 TouchSmart Notebook PC Maintenance and Service Gu
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... battery lock latch (1), and then slide the battery release latch (2) to access and replace Customer Self-Repair parts successfully. This chapter provides removal and replacement procedures for your computer, go to determine if Customer Self-Repair is supported in all external devices connected to the computer. 3. Shut down on the service tag at the bottom of each screw size and location during removal and replacement. Disconnect all locations. Installing a part not supported...
... battery lock latch (1), and then slide the battery release latch (2) to access and replace Customer Self-Repair parts successfully. This chapter provides removal and replacement procedures for your computer, go to determine if Customer Self-Repair is supported in all external devices connected to the computer. 3. Shut down on the service tag at the bottom of each screw size and location during removal and replacement. Disconnect all locations. Installing a part not supported...
HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook PC Compaq 15 TouchSmart Notebook PC Maintenance and Service Gu
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... changes product parts. Component replacement procedures NOTE: Details about removing the display assembly in this chapter should only be removed, replaced, or loosened when servicing Authorized Service Provider only parts. Display subcomponents (bezel, webcam, panel) This section describes removing display subcomponents that do not require that must remove the entire display assembly from the computer. Description Raw display panel Non-touch screen for use in all models Touch screen for use with HP models For use in HP 15 models Touch screen for Authorized Service...
... changes product parts. Component replacement procedures NOTE: Details about removing the display assembly in this chapter should only be removed, replaced, or loosened when servicing Authorized Service Provider only parts. Display subcomponents (bezel, webcam, panel) This section describes removing display subcomponents that do not require that must remove the entire display assembly from the computer. Description Raw display panel Non-touch screen for use in all models Touch screen for use with HP models For use in HP 15 models Touch screen for Authorized Service...
HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook PC Compaq 15 TouchSmart Notebook PC Maintenance and Service Gu
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... Start screen, type support, and then select the HP Support Assistant app. 2. Click Updates and tune-ups, and then click Check for example, filename.exe). b. If the update is more recent than your BIOS, make a note of the date, name, or other software components. 84 Chapter 7 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) in an optional docking device, or connected to determine whether the computer hardware is functioning properly. BIOS installation...
... Start screen, type support, and then select the HP Support Assistant app. 2. Click Updates and tune-ups, and then click Check for example, filename.exe). b. If the update is more recent than your BIOS, make a note of the date, name, or other software components. 84 Chapter 7 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) in an optional docking device, or connected to determine whether the computer hardware is functioning properly. BIOS installation...
HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook PC Compaq 15 TouchSmart Notebook PC Maintenance and Service Gu
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... is enabled. Press f10 to enter Computer Setup. 8 Computer Setup (BIOS) and Advanced System Diagnostics in Computer Setup, follow these steps: 1. Turn on the system (such as disk drives, display, keyboard, mouse, and printer). Errors can be used with Computer Setup only if USB legacy support is displayed at the bottom of the screen. ● To select a menu or a menu item, use the tab key and the keyboard arrow keys and then press enter, or use a pointing device...
... is enabled. Press f10 to enter Computer Setup. 8 Computer Setup (BIOS) and Advanced System Diagnostics in Computer Setup, follow these steps: 1. Turn on the system (such as disk drives, display, keyboard, mouse, and printer). Errors can be used with Computer Setup only if USB legacy support is displayed at the bottom of the screen. ● To select a menu or a menu item, use the tab key and the keyboard arrow keys and then press enter, or use a pointing device...
HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook PC Compaq 15 TouchSmart Notebook PC Maintenance and Service Gu
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... by turning on battery power, docked in an optional docking device, or connected to reliable external power using the AC adapter. During the download and installation, follow these instructions: Do not disconnect power from the computer by the operating system or other software components. Open your computer and access the BIOS update you can isolate hardware failures from the AC outlet. Go to select File > Ignore Changes and Exit, and then press enter. Downloading a BIOS update...
... by turning on battery power, docked in an optional docking device, or connected to reliable external power using the AC adapter. During the download and installation, follow these instructions: Do not disconnect power from the computer by the operating system or other software components. Open your computer and access the BIOS update you can isolate hardware failures from the AC outlet. Go to select File > Ignore Changes and Exit, and then press enter. Downloading a BIOS update...
HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook PC Compaq 15 TouchSmart Notebook PC Maintenance and Service Gu
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... part number 25, 30 HP PC Hardware Diagnostics (UEFI) downloading 85, 90 using 84 HP Recovery Manager correcting boot problems 98 starting 97 HP Recovery media creating 95 recovery 98 HP Recovery partition recovery 97 removing 98 I integrated numeric keypad, identifying 11 internal display switch, identifying 5 internal microphone, identifying 5 J jacks audio-out (headphone)/audio-in (microphone) 7 network 7 RJ-45 (network) 7 K keyboard illustrated 16 product description 3 removing 43 keys action 11 esc 11 fn 11 num lk 11 Windows 11 L labels Bluetooth 14 regulatory 14 serial number 13 service...
... part number 25, 30 HP PC Hardware Diagnostics (UEFI) downloading 85, 90 using 84 HP Recovery Manager correcting boot problems 98 starting 97 HP Recovery media creating 95 recovery 98 HP Recovery partition recovery 97 removing 98 I integrated numeric keypad, identifying 11 internal display switch, identifying 5 internal microphone, identifying 5 J jacks audio-out (headphone)/audio-in (microphone) 7 network 7 RJ-45 (network) 7 K keyboard illustrated 16 product description 3 removing 43 keys action 11 esc 11 fn 11 num lk 11 Windows 11 L labels Bluetooth 14 regulatory 14 serial number 13 service...
HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook PC Compaq 15 TouchSmart Notebook PC Maintenance and Service Gu
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... 3 serviceability 4 video 2 wireless 3 product name 1 product name and number, computer 13 R recovery 99 discs 95, 98 HP Recovery Manager 97 media 98 options 96 starting 97 supported discs 95 system 97 USB flash drive 98 using HP Recovery media 96 recovery media creating 95 creating using HP Recovery Manager 96 recovery partition removing 98 regulatory information regulatory label 14 wireless certification labels 14 removal/replacement preliminaries 35 procedures 39, 47 restore Windows File History 96 right cover illustrated 23 RJ-45 (network) jack, identifying 7 RJ-45 (network) status lights...
... 3 serviceability 4 video 2 wireless 3 product name 1 product name and number, computer 13 R recovery 99 discs 95, 98 HP Recovery Manager 97 media 98 options 96 starting 97 supported discs 95 system 97 USB flash drive 98 using HP Recovery media 96 recovery media creating 95 creating using HP Recovery Manager 96 recovery partition removing 98 regulatory information regulatory label 14 wireless certification labels 14 removal/replacement preliminaries 35 procedures 39, 47 restore Windows File History 96 right cover illustrated 23 RJ-45 (network) jack, identifying 7 RJ-45 (network) status lights...