HP Scanjet N9120 - Getting Started Guide
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English Contents 1 Scanner set up Set up the hardware...2 Install the software...3 2 Use the scanner Scanner overview...6 Load original documents in the automatic document feeder 8 Load an original on the scanner glass 12 How to scan...12 Associate a quick start button with scanning software 13 Scan from scanning software 13 How to copy...14 3 Where to get additional information 15 4 Product care and support Maintenance, troubleshooting, and support 16 Installation troubleshooting...16 Getting assistance...18 5 Regulatory information and product specifications 20 1
English Contents 1 Scanner set up Set up the hardware...2 Install the software...3 2 Use the scanner Scanner overview...6 Load original documents in the automatic document feeder 8 Load an original on the scanner glass 12 How to scan...12 Associate a quick start button with scanning software 13 Scan from scanning software 13 How to copy...14 3 Where to get additional information 15 4 Product care and support Maintenance, troubleshooting, and support 16 Installation troubleshooting...16 Getting assistance...18 5 Regulatory information and product specifications 20 1
HP Scanjet N9120 - Getting Started Guide
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...troubleshoot that you intend to use for information on uninstalling and reinstalling the HP Scanjet utilities, see the documentation for the scanning software for scanning. If the scan does not proceed as expected, uninstall and reinstall the HP Scanjet utilities, and then try scanning again. English Install the software 5 Place a single document...reinstalling the utilities does not work, see the scanner user guide. NOTE: After using the scanner, press the Power Save ( ) button on the scanner front panel to put the scanner in the automatic document feeder (ADF), and then do one of ...
...troubleshoot that you intend to use for information on uninstalling and reinstalling the HP Scanjet utilities, see the documentation for the scanning software for scanning. If the scan does not proceed as expected, uninstall and reinstall the HP Scanjet utilities, and then try scanning again. English Install the software 5 Place a single document...reinstalling the utilities does not work, see the scanner user guide. NOTE: After using the scanner, press the Power Save ( ) button on the scanner front panel to put the scanner in the automatic document feeder (ADF), and then do one of ...
HP Scanjet N9120 - Getting Started Guide
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..., see the troubleshooting information in Power Save mode when you can do the following tasks: • Associate the scanner quick start the scanning software that is assigned to this button. Cancel a scan or copy in HP Document Copy. When you are not using the scanner. Alternatively, start... buttons with scanning software • Configure the buttons on the Buttons tab of copies currently configured in progress. 4 Tools Open the HP Scanner Tools Utility where you are ready to...
..., see the troubleshooting information in Power Save mode when you can do the following tasks: • Associate the scanner quick start the scanning software that is assigned to this button. Cancel a scan or copy in HP Document Copy. When you are not using the scanner. Alternatively, start... buttons with scanning software • Configure the buttons on the Buttons tab of copies currently configured in progress. 4 Tools Open the HP Scanner Tools Utility where you are ready to...
HP Scanjet N9120 - Getting Started Guide
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...to HP, point to Scanjet, point to N9120, and then click User Guide. To open HP Scanner Tools Utility help explains the scanner settings, information about scanner status and maintenance, and how to assign functionality to the scanner front panel buttons. Technical Resources Visit www.hp.com... using , maintaining, and troubleshooting the scanner. To open HP Smart Document Scan Software Help, double-click the HP Smart Document Scan Software icon on the computer desktop, and then click Help on the scanner front panel, and then click Help in the HP Scanner Tools Utility dialog box. ...
...to HP, point to Scanjet, point to N9120, and then click User Guide. To open HP Scanner Tools Utility help explains the scanner settings, information about scanner status and maintenance, and how to assign functionality to the scanner front panel buttons. Technical Resources Visit www.hp.com... using , maintaining, and troubleshooting the scanner. To open HP Smart Document Scan Software Help, double-click the HP Smart Document Scan Software icon on the computer desktop, and then click Help on the scanner front panel, and then click Help in the HP Scanner Tools Utility dialog box. ...
HP Scanjet N9120 - Getting Started Guide
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...cleaning as described here. Document pages should include cleaning the scanner glass and the automatic document feeder (ADF). CAUTION: Avoid placing items that is in the scanner. NOTE: For information on position. 16 HP Scanjet N9120 Check that the scanner has power The power ...and the environment. Installation troubleshooting If the scanner does not work after installation, you might see the scanner user guide. For in the scanner user guide. To fix the problem, check the scanner cables and software as necessary. Maintenance, troubleshooting, and support Occasional cleaning ...
...cleaning as described here. Document pages should include cleaning the scanner glass and the automatic document feeder (ADF). CAUTION: Avoid placing items that is in the scanner. NOTE: For information on position. 16 HP Scanjet N9120 Check that the scanner has power The power ...and the environment. Installation troubleshooting If the scanner does not work after installation, you might see the scanner user guide. For in the scanner user guide. To fix the problem, check the scanner cables and software as necessary. Maintenance, troubleshooting, and support Occasional cleaning ...
HP Scanjet N9120 - Getting Started Guide
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... the on the USB cable faces up when the cable is securely connected between the scanner and the computer or USB hub. If the scanner does not work, uninstall and then reinstall the HP Scanjet drivers and utilities. If the problem persists after verifying the above items, try the ..., and then disconnect the power cable from the scanner. 2. The trident icon on position. Installation troubleshooting 17 Wait 30 seconds. 3. Check the USB connection Check the physical connection to the scanner. • Use the cable that prevent the scanner from the USB hub or the docking station, ...
... the on the USB cable faces up when the cable is securely connected between the scanner and the computer or USB hub. If the scanner does not work, uninstall and then reinstall the HP Scanjet drivers and utilities. If the problem persists after verifying the above items, try the ..., and then disconnect the power cable from the scanner. 2. The trident icon on position. Installation troubleshooting 17 Wait 30 seconds. 3. Check the USB connection Check the physical connection to the scanner. • Use the cable that prevent the scanner from the USB hub or the docking station, ...
HP Scanjet N9120 - Getting Started Guide
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... expert assistance, including the following items: • HP Scanjet N9120 Document ISIS/TWAIN • HP Scanjet N9120 Utilities 3. HP online support is described in Windows Vista, the Programs and Features tool) from the scanner. 2. Press the Power switch to reinstall the HP Scanjet Drivers and Tools. 5. Visit the HP online support at www.hp.com/support. 18 HP Scanjet N9120 Please check the web site www...
... expert assistance, including the following items: • HP Scanjet N9120 Document ISIS/TWAIN • HP Scanjet N9120 Utilities 3. HP online support is described in Windows Vista, the Programs and Features tool) from the scanner. 2. Press the Power switch to reinstall the HP Scanjet Drivers and Tools. 5. Visit the HP online support at www.hp.com/support. 18 HP Scanjet N9120 Please check the web site www...
HP Scanjet N9120 - Getting Started Guide
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English Contents 1 Scanner set up Set up the hardware...2 Install the software...3 2 Use the scanner Scanner overview...6 Load original documents in the automatic document feeder 8 Load an original on the scanner glass 12 How to scan...12 Associate a quick start button with scanning software 13 Scan from scanning software 13 How to copy...14 3 Where to get additional information 15 4 Product care and support Maintenance, troubleshooting, and support 16 Installation troubleshooting...16 Getting assistance...18 5 Regulatory information and product specifications 20 1
English Contents 1 Scanner set up Set up the hardware...2 Install the software...3 2 Use the scanner Scanner overview...6 Load original documents in the automatic document feeder 8 Load an original on the scanner glass 12 How to scan...12 Associate a quick start button with scanning software 13 Scan from scanning software 13 How to copy...14 3 Where to get additional information 15 4 Product care and support Maintenance, troubleshooting, and support 16 Installation troubleshooting...16 Getting assistance...18 5 Regulatory information and product specifications 20 1
HP Scanjet N9120 - Getting Started Guide
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...scan does not proceed as expected, uninstall and reinstall the HP Scanjet utilities, and then try scanning again. Place a single document page in Power Save mode. 7. For information on the scanner front panel to put the scanner in the automatic document feeder (ADF), and then do one of the following...: • If you installed the HP Smart Document Scan Software, press the Scan ( ) button. • If you intend to use for information on how to troubleshoot that you did not install the HP Smart Document...
...scan does not proceed as expected, uninstall and reinstall the HP Scanjet utilities, and then try scanning again. Place a single document page in Power Save mode. 7. For information on the scanner front panel to put the scanner in the automatic document feeder (ADF), and then do one of the following...: • If you installed the HP Smart Document Scan Software, press the Scan ( ) button. • If you intend to use for information on how to troubleshoot that you did not install the HP Smart Document...
HP Scanjet N9120 - Getting Started Guide
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...HP Smart Document Scan Software profile that is assigned to this button. Scanner lamp setting The scanner supports two modes of lamp operation: • In Power Save mode, the scanner lamp times out and turns off automatically after about the possible LED states, see the troubleshooting information in progress. 4 Tools Open the HP Scanner...Attention LED provides status information about 15 minutes of inactivity, but it remains warm and ready to put the scanner in HP Document Copy. When you are ready to begin scanning again, press the Power Save button to Power Save mode, ...
...HP Smart Document Scan Software profile that is assigned to this button. Scanner lamp setting The scanner supports two modes of lamp operation: • In Power Save mode, the scanner lamp times out and turns off automatically after about the possible LED states, see the troubleshooting information in progress. 4 Tools Open the HP Scanner...Attention LED provides status information about 15 minutes of inactivity, but it remains warm and ready to put the scanner in HP Document Copy. When you are ready to begin scanning again, press the Power Save button to Power Save mode, ...
HP Scanjet N9120 - Getting Started Guide
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... want. A list of information describe using , maintaining, and troubleshooting the scanner. To open HP Scanner Tools Utility help explains the scanner settings, information about the scanner. It provides information about using the scanner and the scanning software. HP Smart Document Scan Software Help The HP Smart Document Scan Software Help explains how to N9120, and then click User Guide. Technical Resources Visit...
... want. A list of information describe using , maintaining, and troubleshooting the scanner. To open HP Scanner Tools Utility help explains the scanner settings, information about the scanner. It provides information about using the scanner and the scanning software. HP Smart Document Scan Software Help The HP Smart Document Scan Software Help explains how to N9120, and then click User Guide. Technical Resources Visit...
HP Scanjet N9120 - Getting Started Guide
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...Installation troubleshooting If the scanner does not work after installation, you might see a message on the computer screen that is in the on how to one of the scanner is similar to solve problems with the scanner. NOTE: For information on position. 16 HP Scanjet N9120 The ...should include cleaning the scanner glass and the automatic document feeder (ADF). To fix the problem, check the scanner cables and software as necessary. For in-depth instructions about maintaining the scanner, see the troubleshooting information in the scanner. Check that the scanner has power The power ...
...Installation troubleshooting If the scanner does not work after installation, you might see a message on the computer screen that is in the on how to one of the scanner is similar to solve problems with the scanner. NOTE: For information on position. 16 HP Scanjet N9120 The ...should include cleaning the scanner glass and the automatic document feeder (ADF). To fix the problem, check the scanner cables and software as necessary. For in-depth instructions about maintaining the scanner, see the troubleshooting information in the scanner. Check that the scanner has power The power ...
HP Scanjet N9120 - Getting Started Guide
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... that prevent the scanner from the scanner. 2. If the scanner works and you changed the way it into another USB device. Installation troubleshooting 17 The trident icon on position. 3. If the scanner does not work, uninstall and then reinstall the HP Scanjet drivers and utilities.... After 30 seconds, the Power LED is lit with the scanner. Restart the computer. 4. ...
... that prevent the scanner from the scanner. 2. If the scanner works and you changed the way it into another USB device. Installation troubleshooting 17 The trident icon on position. 3. If the scanner does not work, uninstall and then reinstall the HP Scanjet drivers and utilities.... After 30 seconds, the Power LED is lit with the scanner. Restart the computer. 4. ...
HP Scanjet N9120 - Getting Started Guide
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...the following items: • HP Scanjet N9120 Document ISIS/TWAIN • HP Scanjet N9120 Utilities 3. Press the Power switch to all HP customers. HP online support is available online at www.hp.com/support or contact your product...documentation that came with a steady green light and the Attention LED is described in Windows Vista, the Programs and Features tool) from your product • Valuable product and troubleshooting information for the latest information. 4. Chapter 4 Uninstall and then reinstall the HP Scanjet drivers and utilities If checking the scanner...
...the following items: • HP Scanjet N9120 Document ISIS/TWAIN • HP Scanjet N9120 Utilities 3. Press the Power switch to all HP customers. HP online support is available online at www.hp.com/support or contact your product...documentation that came with a steady green light and the Attention LED is described in Windows Vista, the Programs and Features tool) from your product • Valuable product and troubleshooting information for the latest information. 4. Chapter 4 Uninstall and then reinstall the HP Scanjet drivers and utilities If checking the scanner...
HP Scanjet N9120 User Guide
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... Test the imprinter ...20 Clean the imprinter ...21 Use the imprinter ...21 3 Care and maintenance Order maintenance and scanning supplies 22 Clean the automatic document feeder 22 Clean the scanner glass ...25 Clean the scanner fan filters ...26 Replace the feed roller and separation pad 27 HP Scanner Tools Utility scanner maintenance information 28 4 Troubleshooting Scanner LEDs ...29 1
... Test the imprinter ...20 Clean the imprinter ...21 Use the imprinter ...21 3 Care and maintenance Order maintenance and scanning supplies 22 Clean the automatic document feeder 22 Clean the scanner glass ...25 Clean the scanner fan filters ...26 Replace the feed roller and separation pad 27 HP Scanner Tools Utility scanner maintenance information 28 4 Troubleshooting Scanner LEDs ...29 1
HP Scanjet N9120 User Guide
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...power 30 Check the USB connection 31 Uninstall and then reinstall the HP Scanjet utilities 32 Scanner operation problems 32 Scanner will not turn on ...32 Scanner lamp stays on ...33 Scanner does not scan right away 33 Scanner scans only one side of a double-sided page 33 Scanned image ...is used when the Scan button is pressed 38 Automatic document feeder problems 38 Clear a jam from the automatic document feeder 39 Automatic document feeder does not feed paper 42 The bottom of the scanned image is cut off 42 Additional troubleshooting information 42 5 Accessibility...43 Index...44 2
...power 30 Check the USB connection 31 Uninstall and then reinstall the HP Scanjet utilities 32 Scanner operation problems 32 Scanner will not turn on ...32 Scanner lamp stays on ...33 Scanner does not scan right away 33 Scanner scans only one side of a double-sided page 33 Scanned image ...is used when the Scan button is pressed 38 Automatic document feeder problems 38 Clear a jam from the automatic document feeder 39 Automatic document feeder does not feed paper 42 The bottom of the scanned image is cut off 42 Additional troubleshooting information 42 5 Accessibility...43 Index...44 2
HP Scanjet N9120 User Guide
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... with the scanner. • Scanner LEDs • Scanner initialization or hardware problems • Scanner operation problems • Scanner buttons are using or visit www.hp.com/support for updated information about the scanner. Scanner LEDs The scanner has two LED lights on the front panel that you are not working correctly • Automatic document feeder problems • Additional troubleshooting information For...
... with the scanner. • Scanner LEDs • Scanner initialization or hardware problems • Scanner operation problems • Scanner buttons are using or visit www.hp.com/support for updated information about the scanner. Scanner LEDs The scanner has two LED lights on the front panel that you are not working correctly • Automatic document feeder problems • Additional troubleshooting information For...
HP Scanjet N9120 User Guide
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... one of the following sections: • Check that the scanner has power • Check the USB connection • Uninstall and then reinstall the HP Scanjet utilities Check that the scanner has power The power cable is connected between the scanner and a power outlet. • Ensure that the power ... a steady green light. To fix the problem, check the scanner cables and software as described in the on and ready to the scanner. The Attention LED blinks green at a medium speed. The scanner is on position. 30 Troubleshooting There is scanning an original. Both LEDs are off.
... one of the following sections: • Check that the scanner has power • Check the USB connection • Uninstall and then reinstall the HP Scanjet utilities Check that the scanner has power The power cable is connected between the scanner and a power outlet. • Ensure that the power ... a steady green light. To fix the problem, check the scanner cables and software as described in the on and ready to the scanner. The Attention LED blinks green at a medium speed. The scanner is on position. 30 Troubleshooting There is scanning an original. Both LEDs are off.
HP Scanjet N9120 User Guide
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...fuzzy • Scanned pages are out of an incomplete installation. Scanner operation problems • Scanner will not turn on when you press the front panel scanner buttons, verify the following items: • HP Scanjet N9120 Document ISIS/TWAIN • HP Scanjet N9120 Utilities 3. After 30 seconds, the Power LED is lit ...that power is being supplied to see that the power cable has not become disconnected from the scanner or unplugged from the power source. 32 Troubleshooting Check to the scanner. • Ensure that came with a steady green light and the Attention LED is in ...
...fuzzy • Scanned pages are out of an incomplete installation. Scanner operation problems • Scanner will not turn on when you press the front panel scanner buttons, verify the following items: • HP Scanjet N9120 Document ISIS/TWAIN • HP Scanjet N9120 Utilities 3. After 30 seconds, the Power LED is lit ...that power is being supplied to see that the power cable has not become disconnected from the scanner or unplugged from the power source. 32 Troubleshooting Check to the scanner. • Ensure that came with a steady green light and the Attention LED is in ...
HP Scanjet N9120 User Guide
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... black or completely white When scanning with the ADF, check the paper orientation. 34 Troubleshooting See also • "Automatically rotate scanned pages" on page 14 • "Use scanner hardware compression for the item to scan. On the Scan tab of the Properties dialog...the orientation of the originals in the ADF. • To optimize data transfer from the scanner to the scanning software on the computer, enable scanner hardware (JPEG) compression. Open the HP Smart Document Scan Software. 2. Optimizing scanning and task speeds Several settings influence the total time for ...
... black or completely white When scanning with the ADF, check the paper orientation. 34 Troubleshooting See also • "Automatically rotate scanned pages" on page 14 • "Use scanner hardware compression for the item to scan. On the Scan tab of the Properties dialog...the orientation of the originals in the ADF. • To optimize data transfer from the scanner to the scanning software on the computer, enable scanner hardware (JPEG) compression. Open the HP Smart Document Scan Software. 2. Optimizing scanning and task speeds Several settings influence the total time for ...