HP 9250c Support Question

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Question posted by Rubeda on February 27th, 2014

How To Troubleshoot Network For Digital Sendeer

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Related HP 9250c Manual Pages

HP 9250C Digital Sender - Job Aid - Scan/Email - Page 1

..., previously folded documents, and photographs should be able to scan. Scroll down on the scanner glass or face-up screen, and then type the file name. If so, you ...might not be scanned by using the glass. Press Start to Network Folder. a. a. c. c. b. HP 9250C Digital Sender - The glass and ADF can scan a document by using either the glass or the ADF...

HP 9250C Digital Sender - Job Aid - Security - Page 1

... How do I 1 Use network authentication 2 Secure e-mail 3 Restrict software access 4 Use the security lock Steps to perform The digital sender's most basic security feature is...Information tab. This centralizes configuration tasks and helps control security. HP 9250C Digital Sender - By default, the digital-sending configuration options in the location shown. ©2007 Copyright Hewlett...

HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 3

...mail gateway NOTE HP highly recommends establishing SMTP gateway on your own local area network. However, the device can be configured for e-mail functionality even if mail services are ... inches) 571.82 mm (22.51 inches) System requirements To install the HP 9250C Digital Sender, the computer system must have the following features: ● Fast Ethernet 100Base-TX or Ethernet 10Base-T ...

HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 7

... the language at any time from the Language menu the first time the device is turned on the Network Address screen. Touch OK to see the Jetdirect data. Change the language in the digital sender. The language must be selected within 60 seconds after the menu appears. First touch Device Behavior, touch Language...

HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 8

Touch Networking and I/O, and then touch Embedded Jetdirect. 3. Touch IP address. Touch OK. Touch Administration, and then touch... The host name or IP address of the simple mail transfer protocol (SMTP) e-mail server that will send e-mail from the digital sender ● The host name or IP address of the Lightweight Directory Access Protocol (LDAP) server that will retrieve e-mail addresses (...

HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 9

...need to enter an account name and password for SMTP authentication. 4. The digital sender must be supporting the HP Digital Sending Software (HP DSS) service. Place a document face-up one or... Network Folder options on and connected to the network in the MFP configuration tab when installing the newer device. Install and configure digital sending software (DSS) Install and configure digital ...

HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 11

... is unsuccessful, contact the network administrator to help troubleshoot the communication with the server. ● If you have a functioning SMTP server on the network. ● Click the ... box. English Troubleshooting and customer support Troubleshooting Problem Action to take The digital sender will not scan and is not already located on the glass. See Unlock the scanner. The ADF ...

HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 12

...glass is being loaded meets the required specifications. The bottom of your company. ● Have the network administrator verify that the correct format has been used (no spaces, the required @ sign, the ...sending to set the correct language. See Language settings. Customer support See the HP 9250C Digital Sender User Guide on the mail server in the From: field so that the message is...

HP 9250C Digital Sender Embedded Web Server - User Guide - Page 11

... control panel. The advantage of the four lists. With the HP EWS, you can view product status information, change network configuration. ● Receive alerts about the features that your printer, MFP, or digital sender supports, see the documentation that is that it provides an interface to the product that an operating system, such...

HP 9250C Digital Sender Embedded Web Server - User Guide - Page 13

...:0000:0000:0000:1234] ● Host name: npiXXXXXX If you do not know the TCP/IP address for the HP 9250C Digital Sender supports IPv6 on the Information, Settings, and Networking tabs. However, the Digital Sending tab supports only IPv4 address configuration. In the Address or Go to field, type the IPv4 or IPv6 TCP...

HP 9250C Digital Sender Embedded Web Server - User Guide - Page 65

... to apply changes in any of these screens. 4 Setting the digital sending options Administrators can be configured by the Digital Sending Software at . However, if you try to carry out its digital-sending tasks. Using the HP DSS software The HP 9250C Digital Sender includes the Digital Sending Software (HP DSS) which can use Windows Configuration Utility...

HP 9250C Digital Sender - User Guide - Page 5

... ...3 Performance ...4 ADF performance ...4 Duty cycle ...4 Device software ...5 Digital-sender software ...5 Network components used for digital-sending 6 Paper handling ...7 Device parts ...8 Space requirements ...10 2......20 Initial Setup menu ...21 Networking and I/O ...21 E-mail Setup ...28 Send Setup menu ...28 Device Behavior menu ...29 Troubleshooting menu ...30 Resets menu ...30 Service...

HP 9250C Digital Sender - User Guide - Page 10

Device information The HP 9250C Digital Sender connects directly to your network and configuring the digital-sending features. The digital sender operates as send-to any e-mail User guide or DSS support guide address. EWS user guide Configure the device to require user authentication to your network converts black-and-white and color documents, drawings, and photographs into the...

HP 9250C Digital Sender - User Guide - Page 11

DSS support guide Features The digital sender includes the following features: ● Digital sending-Send scanned files to another application. DSS... onscreen menus and wizards help you to complete digital-sending tasks. ● Flatbed scanner-The letter/A4-size scanner can then be routed to e-mail addresses, fax destinations, and network folders. The document can scan in both black...

HP 9250C Digital Sender - User Guide - Page 13

... provided on a CDROM with OCR or sending to install any software or drivers on individual user's computers. Device software Digital-sender software To take advantage of advanced digital-sender features such as a service on a network server. The most recent software updates are available on the documentation CD for software installation and configuration instructions. This software...

HP 9250C Digital Sender - User Guide - Page 14

... DSS does not support the HP 9100C or 8100C Digital Senders. HP DSS can be used on the network, HP DSS can be set up to 1000 HP 9250C Digital Senders, HP 9200C Digital Senders, or MFP devices on Novell servers. Each device can write files into network folders and support network fax folders that contains recipients' names and e-mail...

HP 9250C Digital Sender - User Guide - Page 43

.../IPv6 parameters The digital sender has limited IPv6 capability on a network. Touch Default Gateway. 12. Digital send functionality is through the control panel, the device installation software, or HP Web Jetadmin. HP Jetdirect print servers also support the Simple Network Management Protocol (SNMP), which provides remote device management and troubleshooting through WebJet Admin...

HP 9250C Digital Sender - User Guide - Page 72

... time depends on a direct network connection The device must be in a "Ready" state to download the new firmware version. If it takes for the digital sender, go / 9250c_firmware. The ... HP Web site To find the firmware date code. Upgrade the firmware The HP 9250C Digital Sender features remote firmware update (RFU) capability. Scroll to the configuration section marked Device ...

HP 9250C Digital Sender - User Guide - Page 76

... captured. The device starts the calibration process, and Calibrating appears on the flatbed scanner. The offset values are calculated and stored. Scanner calibration should be calibrated again only rarely. 1. Touch Troubleshooting. 3. Place the calibration sheet that came with the digital sender, go to www.hp.com/go/9250c_scanner_cal to download and then print the sheet...

HP 9250C Digital Sender - User Guide - Page 78

... details. See Control-panel layout on page 12 for the location of digital-sender events, and view and change the network configuration. It contains messages (information, warning, or error) that requires user attention. You can help you might see the diagnostics and troubleshooting topics in the Windows event log. HP MFP DSS Configuration Utility...